Darkhill Hotel

The hotel is 4 stars but personally think it shouldn’t be. There is a lot of negatives the only positive thing I could mention is the good customer service from people on reception.

1. Every day we have to go down to reception to reactivate the card for the room when asked why do the cards get blocked they responded that if it’s close to the phone the phone blocks the card, although card was no where near the phone.

2. Every day there is something not cleaned in the room where you have to tell reception at night, or it could be where they forgot to add tissue in toilet or put some towels. Instead of coming back to relax you have to wait for them to finish the room after you’ve told them.

3. Breakfast is really boring where there isn’t much of variety we stayed there for 6 days don’t remember once veg was fresh.

4. For us the weather was hot we tried to turn on the AC but wasn’t working when we spoke to reception they said after mid September they turn the AC of and only allow heating in the room.

The hotel is okay. It has a nice location, a nice terrace view, and it is clean. However, the internet was bad and always disconnected. The breakfast was average, but the problem is that it is only available from 7 to 10 AM, and you cannot eat after 10.

My relatives wanted to book a room with us for one night, but the hotel charged them $100 for one bedroom for one night. They found it expensive, so they chose to stay in my room and paid $50 to stay in my room. However, the hotel did not provide an extra bed, blanket, or pillow, so it was unclear why they had to pay the extra $50.

The shampoo and shower gel were bad quality.

I did not like that the hotel did not provide water or tea in the room. I had to buy water from outside every day.

Room cleaning kept banging the door entire morning waking me up even though I opened it the first time saying we don't need room service.
Didn't manage to connect to Wi-Fi, but might be my fault.
Breakfast was very so-so, nothing to choose from really.
Swimming pool is free, but they force you to wear a swimming hat, which they conveniently try to sell you for 100 lira
Otherwise room was good, you can set AC as cold as you want and everything worked as it should

it has good location, it’s directly facing the tramway station which is great
the staff were polite, and helpful.
the breakfast wasnt that good, but typically for 3 stars hotel, and the view from the terrace is amazing and breathtaking.
the wifi was very bad but its okay we had a good stay.