Endless Comfort Hotel Taksim

The stay at this hotel was extremely dissapointing and far below any acceptable standards. The room looked nothing like the pictures shown online, it was in a state of disrepair. The room was in terrible condition, everything felt neglected, destroyed or broken. It was very dirty, poorly maintained and overall hygiene was unacceptable. The bathroom was very dirty, showing signs of mold build up, the toilet was not functional and did not flush. The towels provided were torn and looked like they hadnt been replaced in a long time. The neigbourhood around the hotel was dark and unsafe at night. I would strongly advise others to avoid this place.

• The overall room tidiness was below acceptable standards. • The location details provided during the booking process were unclear, and the hotel was not conveniently located as anticipated. • Walls were extremely thin, and I could clearly hear conversations and laughter from neighboring rooms late into the night, disrupting my rest. • The extra bed (sofa bed) provided was broken and very uncomfortable, making it impossible to sleep properly. • There were insufficient blankets and bed covers in the room. • The curtains were too small for the windows, which compromised my privacy and allowed daylight to enter the room very early in the morning, disturbing sleep. • Overall, the experience was not at all what I was led to expect based on the booking description, and I feel that the accommodation did not provide the basic comfort and privacy that any guest should receive.

On the 29th of December , while my husband, was using the shower in our room, the glass of the shower cabin suddenly exploded. The shattered glass caused multiple deep wounds across his body, especially on both hands. This was a traumatic and life-threatening experience. What made the situation worse was the lack of action and support from the hotel staff: 1. They failed to call for medical assistance or an ambulance. 2. They only offered basic first aid supplies (cotton and alcohol) despite the severity of the injuries. 3. They arranged for a taxi, but it arrived after a critical delay of 10 minutes, during which my husband was bleeding profusely. At the hospital, we faced significant challenges in communication due to the language barrier. Thankfully, I contacted a Turkish doctor friend who guided us to the appropriate hospital. We also discovered that the taxi arranged by the hotel demanded additional payment for transportation. After the incident: 1. The hotel management did not provide any meaningful assistance or compensation. 2. The manager apologized but refused to change our room, citing that the hotel was fully booked. However, he also mentioned that the room with the broken shower cabin could not be offered to any other guest due to safety risks. 3. Our room was not cleaned properly to ensure there was no residual glass, forcing us to stay in unsafe and uncomfortable conditions. This incident has not only caused us immense physical and emotional distress but also ruined what was meant to be a relaxing vacation.

Worst Hotel Experience Ever - Avoid at All Costs

**Review:** I recently stayed at this hotel in Istanbul, and it was, without a doubt, the worst experience I've ever had. The staff were extremely rude and disrespectful from the moment we arrived. Shockingly, they forced us to move to another suite before our check-in date without any explanation or apology. To make matters worse, they charged us a deposit, which they never returned, despite multiple requests.

This hotel is poorly managed, and their treatment of guests is unacceptable. The entire experience left a bad taste, and I will never return to this hotel or recommend it to anyone. If you're considering staying here, think twice—there are much better options in Istanbul where you'll be treated with respect.

It was such a horrible place. We booked it for 3 nights and cancelled it the next day. The frauds still charged us for 2 nights. Very dirty and smelly. Ac didn’t work and the staff was very rude.

Simply the worst. The hotel is 0 stars. Should be removed from Hotels app. The staff is horrible, unhelpful, hostile and bullies. Hotel looks more like a run down Motel. Unsafe feeling, dirty, filthy; just stressful place to stay. Pay $10 more and stay elsewhere. It is not worth a penny.

Location is good near to taksim metro
However rooms are average take euros in cash if you didn't paid online else Turkish lira exchange rate that they will ask is as per Google which no exchange will give same exchange rate.

They serve breakfast which is also average eggs ,tea , salami,sachets for coffee you have to make it yourself

Hotel staff is very bad, they are liar don't trust them and don,t take any service from hotel like ( tour booking, laundry) they charged extra high.
They charged me 100$ for night cruise trip and said luxury but unfortunetally they booked low class tour 35$ just destroyed my cruise tour, also laundry they charged extra high outside 30 Turkish lira and they charged 100 Turkish lira for each dress.

my expierence with this hotel staff very bad, i will suggest to everyone be aware don't trust them.