Ibis West Mini-hotel

The housekeeper will not top up any amenities daily. Cleaning standards is below average and I can safely say that this is the worst marriott managed hotels I’ve ever stayed in across 20 over countries.

I had a disappointing stay at Ibis Istanbul for 6 nights. The WiFi was down for two consecutive days, which is unacceptable, especially for a hotel in a major city like Istanbul. Despite this issue, no technician was arranged during that time, which made the experience frustrating.

Additionally, there was a constant noise coming from the air conditioner, which disturbed my sleep—a problem I’ve never encountered in a hotel before.

While I understand that paying less might mean fewer amenities, the service was not satisfactory. One day they forgot to provide water bottles, and on two occasions, they forgot to place a foot towel in the bathroom. Basic items like a shaving kit and toothbrush are only available upon request, which was inconvenient.

On the positive side, room cleaning was good, and the staff were polite and friendly. If you're looking for a budget-friendly option, this hotel might work for you, but be prepared for some service-related issues.

The good thing was staff and breakfast. All other things are not Ibis level. Recommended for 1 or 2 nights for business travellers around the hotel only. Not recommended for long stays or tourists "very far from attractions and away from Metro"