Just Inn Hotel

I had bad experience with one staff otherwise it was ok but will not chose to stay there

Please be careful if you book room(s) here.

We 6 persons had stayed here 2 periods:-
1. During 18-21 April 2025 (3 nights - 5 rooms)
2. During 26-28 April 2025 (2 nights - 5 rooms)
.......
Pro.
1. Location at old town is good.
2. Price is acceptable.
.......
Con.
1. Rooms & facilities is so so.
(Someday some rooms were cleaned but some rooms were not cleaned.)
(All days I stayed, the air-conditioned couldn't power on. I think hotel might be save his cost because the weather wasn't hot.)
2. Breakfast is few varieties and fair taste.
3. Hotel tried to quote the very high price for other service
such as hotel quoted 400 EUR for 4 times airport transfer.
Later when we didn't OK, he reduced to 320 and 240 EUR
meanwhile we used others only 170 EUR.
4. I think Hotel cheated us. On the 16th Dec. 2024 after we booked the rooms,
I sent message to him and asked we can leave our 6 big luggage (26-28 inches)
during 21-26 April 2025 in hotel luggage store, or not? Hotel answered "We will help".
At 5:00 AM. of the 21st April 2025 we left our luggage at the hotel and flied to Izmir Airport.
But at 7:26 AM. of the 21st April 2025 Hotel sent message to me, hotel will charge 200 EUR
for luggage fee. But I didn't read these messages until we came back to hotel. But even if we did, there was nothing we could do. Later, when we came back to hotel at 23:00 of 26th April 2025. Hotel said to us if we didn't pay 200 EUR he wouldn't check-in.
at that time we had almost no choice to choose even though Hotel had broken his word.
If On the 16th Dec. 2024 Hotel answered "We will not help or we will charge".
We would cancel our reservation and booked other hotel.

Worst experience at Just inn Hotel a big Cat Fish of a place. Worst rooms and cramped with toilets/bathroom that's got an awful smell coming through all into the room. Aircon doesn't work and the manager/Owner couldn't be bothered to attend to the complaints. At Night seems asif the front desk person party with the tenants and end up making a noise past midnight. The entire place smells of fumigation.

Trrible Experience – Unprofessional Staff & Poor Service

I had a very disappointing experience at this hotel. We booked a twin room in advance, but upon arrival, we were told that our booked room was unavailable. Instead, they offered us two separate single rooms on different floors (1st &6th), which was highly inconvenient as we shared luggage. If the twin room was unavailable, the hotel should have updated Agoda or rejected the booking instead of misleading guests.

The single room was extremely small, making it impossible for us to store our luggage or freshen up comfortably. Our plan was to unpack together, take a quick shower, and then go to bed, but even one suitcase barely fit in the room, making it impractical.

To make matters worse, the receptionist was extremely rude and blamed us for the issue instead of apologizing. He claimed that the single room was even more expensive and that we should be grateful for his “good option,” despite it being completely inconvenient for us. When we expressed our dissatisfaction, he refused any refund, told us to leave, and even challenged us to write a review, saying he didn’t care. His aggressive attitude and unprofessional behavior made us feel unsafe, so we had no choice but to leave and find another hotel.

If you are considering booking this hotel – think twice! The staff is rude, unhelpful, and unwilling to take responsibility for their mistakes. Avoid this place at all costs!

Small, old, dirty, cramped, features falling apart, water dripping all night from the toilet, yellow pillows made of dirt, curtains that don’t close properly, shower’s door that don’t slide. Invasion of privacy when I choose to not have my room cleaned and put my “do not disturb” sign but still the manager goes inside and records the whole room without informing me or asking permission to do so. The manager of the Hotel called Tuncay accusing me out of the blue, one afternoon when I was coming back from our morning walk that I slept with someone else’s wife in another room on a different floor because he noticed the elevator going up and down only between the floor I was staying and the one he was suspecting. I told him many times that it wasn’t me and he still insisted “I saw you, I saw your face on the camera”. He then went inside my room during the time I was outside on the morning walk and recorded my personal belongings and the state I had left my room and showed it to me. When I told him that I had put the DND sign on for anyone to go in, he said that I’ve put it afterwards and not before he went in. A complete joke. When I asked to show me footage of the CCTV he said “brotha I don’t like cameras” which is the only way he could get the evidence from. Then he says he found who was it and it wasn’t me and trying to seduce me instead of apologizing he sends me a message offering 25% off my next stay there and asks me to rate him a 10 on the feedback at Booking. Completely ruined my family holiday. All this situation that he created made me think of changing Hotel and book something else for last couple of days but then I stood firm and didn’t accept this unfairness and didn’t give an inch back. I don’t recommend to anyone such a place.

This is a shitty place.
Firstly, when we dropped off our bags in the morning, Mustafa requested more money from us due to the price difference. In the booking confirmation, there is no information about having to pay extra fees on top of our booking.
We explained we have fully paid and received the confirmation for the booking.
He told us he will resolve the issue with Agoda team and asked us to come back at 12pm. After we came back, he said he was unable to get through and said to us there was an issue with his booking system.
There was a huge language barrier and he had a hard time understanding our explanation, he kept cutting us off verbally, accusing us for misunderstanding and became increasing irritated by our presence. We later requested to speak to someone from management team and his response was “I’m the manager!”.
We understood everything he mentioned, however his tone and attitude was very unprofessional, he said he was tired as he works long hours and would like us to leave. We said if our booking was canceled by the hotel then we need a formal written cancellation before leaving. He then wrote informal request messages instructing us to cancel the booking. After this negative experience with Mustafa, we would rather go stay somewhere else.