Sphendon Hotel

AVOID!! TYPICAL ISTANBUL OLDTOWN HOTEL SCAM!!!
You book a good looking room, everything looks fine until you are on site, they tell you there is a technical/system problem and the hotel is fully booked, then transfer you to another MISERABLE hotel nearby. As many people complained in the reviews.
It takes 30-60 minutes of arguing they call someone and takes you back to “the fully booked hotel WHICH YOU BOOKED” and suddenly there is free room for you. Does not speak english, does not answer on questions especially how it was full with people but manager to find you a room which you booked indeed?!
The actual rooms are still not very hygiene with many broken parts of the furniture.

Not recommending.

I travel a lot and have been in many hotels but this is the worst I have taken in years. The bathroom is so disgusting that I decided I am cleaner not using it. The glass for the toothbrush wasnt cleaned maybe jn years? Same on the shower, hair from previous people and mold - it is just disgusting. And one night the toilet also broke. Just dont take it not worth of your good time in holiday. I was unfortunately fooled by the reviews. And what are these half used shower gels? ugh
And then the things I dont mind but true - no elevator, super small room - thank god i am solo you cannot even put two big luggages in there and the breakfast is tasteless basic - egg, sausage, cucumber and cereal - after 4 days it is boring but mainly the tastelessness - I mean use some salt!

Dont be fooled by the fake reviews. This hotel sucks really bad!
First off : there are no elevators, no room service personnelle especially at night.
The rooms are super small, dirty ( we found human hair in bed, toilets, bird fecies on window,...).
The view is on a garage🥲 and in summer, it took the air conditioning one hour to get the room temperature to an acceptable level.
The area is dark, and believe me, there is a very high chance you get mugged in that region (or maybe worse). The streets were literally in a remote , still in the construction area.
Last but not least, if you cancel you (we did through the first night to show you how terrible it was), it is screwed since there is no refund even if your claims are rightly argumented!
STAY AWAY

A FUIR / TO AVOID

Really bad experience in this hotel which has a poor client service!
We were transfered to another hotel in last minute, and the new room did not meet the standards of our initial booking. There was no communication between the two hotels, and we had to manage everything by ourselves at midnight. We did not expect to spend our last night in Istanbul this way!
Also, we asked and paid for the airport transfers, and even this service was disappointing. We had to struggle with the reception to obtain a transfer at the time we wanted, the reception openly wanted to decide for us. As a client, moreover paying for an extra service, i did not expect that ordering a taxi at 7am would be such a struggle. The person at the reception was not polite at all.
In conclusion, I do not recommend at all this hotel!!

The hotel have a worst customer satisfaction specially Nazar named guy rude and pathetic person i ever know. They don’t allow guests though their furniture is old and shower is broken and much more. An awful and disgusting experience its a waste of money.

This hotel is a living nightmare. Extremely Dirty furniture. Stained and smelly bed with dirty and cheap mattress which will break your back. Dirty Floors will your foot fungus. No one will come to clean your room. No one will give water or coffee satchels in your room. No one will give new slippers or towel. Below average breakfast. We booked it at such a high price during EID and we got nothing. More than half of the things are not even there which they promise on apps and websites. No matter how cheap you are getting, please DO NOT BOOK THIS HOTEL. All these good reviews you see are fake. Trust me NO HUMAN in a normal mental state can give good reviews to this scamming hotel.