Almena city Hotel

The most disgusting hotel and a ruined vacation!!!!
Trip.com stated that there would be daily cleaning, but for TEN!!!! days not a single cleaner has appeared!
Cockroaches are running around everywhere, the furniture is so old that it has swollen and dried out. The room looks worse than in the most fucked up hostel in St. Petersburg.
Again, they promised a safe, but they just threw up their hands, like, we are not responsible!
In general, this hotel's position is to do nothing, throw up their hands, and do everything possible to do nothing.
We got stuck in the elevator 7 times!!! We told the administrator that the elevator gets stuck, but again we got something like, it's normal that you get stuck in the elevator, and we don't know anything, and we are not responsible for anything!
They promised toiletries - we ended up buying them ourselves. There is no safe.
There was no minibar either, we barely managed to get a refrigerator on the third day!
Half of what was stated on trip.com was not fulfilled!
Vacation ruined!
Thank you, Trip.com! Thank you, Almena!

if you have no expectations from a hotel and looking for a place to sleep and be close to the beach and restaurants, this hotel can provide these... but from my side i never want to enter this hotel ever again, we stayed in a room at the top floor and the ceiling was so low, i hit my head multiple times and in my last day i had a bruise on my head, the room was not so clean, and the bathroom looked like it was from a horror movie...

We booked this hotel from Expedia. It was a total of 5 nights. The hotel and its rooms were old but there was a nice buffet breakfast for 2 mornings. On our third night, there was a 5.8 magnitude earthquake. My family and I barely escaped with our lives. We shook very badly during the earthquake. The hotel was almost destroyed. We asked for a refund for the remaining two nights. Our refund request was rejected by the hotel because we left the hotel by our own decision. We will not come to this hotel again, considering the price-performance comments. You should love yourself and do not stay at this hotel any longer.

Berbat
Almena city diye gittik Almena otele verdiler ve burdaki çalışan kadın çok küstah biriydi..