Supreme Hotel

Staff lovely cant do enough for you allways there to help make sure your OK rooms cleaned every day fresh towels.food is poor for the English they cater for the Turkish and German but if you ask the chefs there Happy to make you a little something different sometimes it was the Turkish holidays so was very busy with the Turkish witch made it a bit uncomfortable as they were so rude making you feel Intimidated.

We were travelling with an elderly lady an required a room on the bottom floor(as the building they gave us rooms in didn't have a lift). We arrived late so for the first night she had to walk up 4 flights of stairs to the top floor, however, on the next day, a lady who speaks good English had sorted this issue and gave us a room on the bottom floor, however it would have been good if they could have helped us before we arrived(we tried to contact them and On The Beach multiple times with no help). The staff did however offer us use of the safe and AC for free to make up for this.

The rooms themselves were very clean, and were cleaned well daily. However, one of our rooms had an issue where the AC was spitting some water out, so we had to move the beds away from the AC in that room. The balconies on the top floor rooms had a very nice view of the mountains. Some locks on bathrooms would get stuck which was very irritating. The top floor hallway stunk of pee on the last day, which was a shame, as the hotel was very clean during the rest of our stay.

The food in the all inclusive was hit and miss. Half the time it was average and the other half it was quite bad. It seems the food was catered to the majority british tourists who visit the hotel, however, a more authentic Turkish cousine would have been nice.

I can't fault the staff at all. They were extremely friendly and would always be willing to help us with any issues and ordering taxis. The staff save this review from going down a star.

The hamam and sauna were not available, however as you have to pay for these, it is not a major issue, and we could go to one outside the hotel. The gym was not available for use.

The outside area of the hotel was very nice and the pool was nice too. Location was also ideal.

Overall, if they improved the food and issues around AC and locks, as well as the smell on the last day, I would be able to give them a higher review. The staff bring the rating up. The hotel is absolutely fine for a 3 star hotel and I would come again, just not with all-inclusive.

The staff here in the day cannot do enough to help you. All the staff in the bars are young but they speak little English but will help you with everything they are very nice especially Mehmet.
Nas at the reception speaks a bit of English along with other languages and will help you as much as she can.
The rooms are not as advertised but the room service in regards to cleaning is brilliant although they dont always guve enough towels or bedding.
The food is not as good as I thought it would be there is mostly chicken rice and salad most days but some of the dishes were really nice.
The sauna is not working and neother are the turkish baths or gym so dont expect to use this!

We stayed here for 7 nights, the room was a little disappointing.
A good size but very dated, shower didn’t work properly and most of the fittings were falling off the wall.
Reception wasn’t very helpful when we complained (not very good English)
However rooms were cleaned daily with fresh towels

We had All Inclusive (drinks last from 10am/10pm)
Food wasn’t the best for a wide selection, more tailored to the Turkish diet. But can’t really complain when you’re in Turkey, it was all really nice what we ate.

Pool is a good size and gets the sun all day.
Shuts at 6 and is cleaned every day

Got to say the Bar staff carry this place! All of them are very friendly.
They run the excursions from the bar (as do most places) great recommendations and really good pricing compared to other places we looked

A few comments paint them in a bad light; we certainly didn’t get that experience!