The Gwen, a Luxury Collection Hotel, Michigan Avenue

Rooms and prices
Description
Unlock the gem of downtown Chicago at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago. Located on Chicago's premier commercial district, our luxury hotel puts you in the city center of Chicago near top attractions including the Navy Pier, House of Blues Chicago and Tribune Tower, as well as the Chicago Riverwalk. Complete a well-rounded workout at our 24-hour fitness center or grab a bite to eat at our rooftop restaurant, Upstairs at the Gwen. With a unique rooftop terrace and over 15,000 square feet of polished event space you can host any social gathering that embodies the classic luxury style of The Windy City. After a exciting night out, sleep among the skyscrapers of Chicago with a stay in our hotel suites featuring a luxury collection bed with a pillowtop mattress and elegant linens. Suite accommodations, including a flat-screen TV, high-speed Wi-Fi and complimentary bathrobes, will amplify your stay here in Chicago, Illinois.
Hotel opened in 1920, renovated in 2006. In this hotel 311 room, 17 floors.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Set menu Additional breakfast fees are not included in the total and need to be paid at the property.
- Deposit Policy: Deposit required A fixed amount of US$150.00 is charged.
- Pets: Pets are allowed on request Fee: US$125.00 per pet per stay
- Service animals: Service animals are allowed on request
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: DinersClub, JSB, MasterCard, AmericanExpress, UnionPay, Visa
- Check in time: 15:00. Check out time: 11:00.
Services and facilities
- ATM
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Newspapers
- Gift shop
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- All Spaces Non-Smoking (public and private)
- Electric car charging
- Room service
- Fridge
- Family room
- Indoor Fireplace
- Cable TV
- TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Wardrobe/Closet
- Bathrobe
- Linens
- Alarm clock
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Iron and board
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Shoe shine
- Luggage storage
- Wake-up service
- Telephone
- Iron
- Bar
- Coffee/tea for guests
- Breakfast
- Breakfast in the room
- Restaurant
- Kitchen
- Free Wi-Fi
- Car rental
- Spanish
- English
- Multi-language staff
- Chinese
- Tour assistance
- Parking
- Parking nearby
- Beach/pool towels
- Business center
- Event facilities
- Fax and copy machine
- Conference Hall
- Fitness facilities
- Gym
- First Aid Kit
- Babysitting and childcare
- Family/Kid Friendly
- Pets allowed
- Extra decontamination measures
- Contactless check-in and/or check-out
- Additional measures against COVID-19
The nearest beach is located on the distance of 960 m. It takes 14 minutes To the beach!
Street view
Map
Reviews
Check-in, room, comfort and staff all great as they’ve been in the past. However, our brunch on Sunday was very overpriced relative to what it was, and it seemed hard to get a reservation despite the fact that it was almost empty when our time came. I tried on a Couple of occasions over the weekend to get drinks at the bar and gave up due to a long wait.
I’ll maybe return not sure yet.
I had hoped for a much nicer experience given the local options at comparable costs but was let down tremendously. I highly regret not booking elsewhere.
Interactions with staff were cold, unfriendly, uninviting and the several I interacted with during my stay were combative or down right hostile.
Hotel claims to be “luxury” but there’s really nothing luxury about it except perhaps the bathrooms.
Wonderful getaway for a quick girls trip! Rooms have a nice amount of space and the concierge was unmatched! They went the extra mile to ensure my sister experienced a beautiful weekend!
Room a good size. Restaurant again had the most well trained amazing staff. Great area for easy access shopping and sights. We will return.
Frequently asked questions about The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago
How much does it cost to stay at ?
The cost of living in depends on the date, rate, number of guests etc. Enter your dates to see prices.
Is it far from to the nearest beach?
It takes 14 minutes to reach to the nearest beach.
What are the check-in and check-out times at ?
Check-in at is possible from 15:00, check-out is until 11:00.
Does The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago have a swimming pool?
No, The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago doesn't have a pool.
Are pets allowed at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?
Yes, pets are typically allowed at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago, but it's always best to call ahead to confirm.
How to get from the closest airport to The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?
The closest airport is Midway International Airport, and it is about 22 mins from hotel by car (19.6 km).
What is the cancellation policy for The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?
The cancellation policy for The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago varies depending on the type of room and booking conditions.
































































































