LondonHouse, Curio Collection by Hilton

nice view. nice stay!

Great hotel, amazing location!

The hotel is located in the Loop area, with a relatively high safety factor.

The location is excellent, close to the Chicago River, and it is very convenient for boat trips. It is very convenient to go to various attractions, whether it is the Magnificent Mile or Millennium Park and the Chicago Art Museum, you can walk there.

The hotel service is OK, and they do not actively provide toiletries, but you can ask the front desk to provide them.

I need to remind you: when choosing a room, it is recommended to choose a room without breakfast. The so-called breakfast is just a $20 coupon for you to go to the restaurant on the first floor, but you can't have a satisfactory breakfast for $20, and you need to tip and pay taxes. The key is: the difference between breakfast and no breakfast is almost enough to book a room without breakfast. The explanation given by the hotel is: the price with breakfast allows customers to cancel the reservation at any time a few hours before check-in, which only gives you the right to cancel the reservation. This is the only unpleasant point of the stay. I stayed for 5 nights and spent nearly 6,000 yuan to buy this breakfast. Although the solution provided by Ctrip is a drop in the bucket, it is more important to be in a good mood when you go out, so I just give up. I hope Ctrip can clearly state the terms and conditions in the product details in the future, and I also hope that the comments can help everyone~

Excellent location and facilities 10/10

The room is much smaller than the Hyatt next door (I booked this hotel thinking I could walk less to the bridge)
The room is small but exquisite. The service is very good. The location is excellent. There is Starbucks 711 Smash Burger nearby

Everything is great except my phone in my room didn't work when I arrived and I had to call room service on my cell phone which means I had to call the hotel and get the customer service extension and ask to be connected to in room dining. The first time I got voice mail. I called back 30 minutes later and got hung up on. And called back and got another voicemail. Finally another 20 minutes later in room dining called my cell phone. I started calling around 8 but my food didn't arrive until 10. Plus there was a fireworks show so I couldn't even get to the front door of the hotel because people were blocking the entrance.

The menu even on the rooftop is pretty limited. The view and ambiance is great and the rooms are nice but for the price of a meal, the menu should be expanded.

Land and Lakes breakfast is pretty limited as well.

But the location is great. But they even charge for a bottle of water. Next time I think I'll go back to the Double Tree

London House is undoubtedly one of the best hotels I have experienced. This was my first visit to Chicago, and as a frequent traveler, I was thoroughly impressed by the exceptional service provided by the staff, who went above and beyond to ensure a seamless stay. Alexis at the front desk delivered outstanding customer service, offering detailed information about the hotel. My room featured an incredible view, and the housekeeping team consistently maintained impeccable cleanliness. Additionally, the food at the hotel’s indoor restaurant was excellent. London House will undoubtedly be my go-to choice for accommodations whenever I visit Chicago.

This hotel truly is a gem. I stayed here during marathon weekend and the hotel never seemed packed. Room service was exquisite and always right on time. The room was great with a view facing the river. The lobby bar and rooftop bar were cool, but the rooftop bar at Trump Tower across the river had equally satisfying views with way more room. 10/10 hotel and if I am back for the marathon, then I will absolutely stay here again.

We came to LondonHouse for our anniversary and it was one of the best experiences we have ever had. We upgrade the room to a premium room and it was worth every penny. The bed was so comfortable I took 2 naps in a day on it. Service was excellent and the location was so convenient. Close to the river tours and the shopping areas as well as great food options. 100% recommend.

This is my favorite hotel in Chicago so far!! We stayed here for our anniversary. The concierge team were excellent in helping me arranged surprise. They were kindly enough to upgrade us into a river view suite with my Hilton Honor status. Strongly recommend to people who want to spend more on accommodation with great views, services, location, and cleanliness. Will definitely come back soon.