LondonHouse Chicago, Curio Collection by Hilton

Everything is great except my phone in my room didn't work when I arrived and I had to call room service on my cell phone which means I had to call the hotel and get the customer service extension and ask to be connected to in room dining. The first time I got voice mail. I called back 30 minutes later and got hung up on. And called back and got another voicemail. Finally another 20 minutes later in room dining called my cell phone. I started calling around 8 but my food didn't arrive until 10. Plus there was a fireworks show so I couldn't even get to the front door of the hotel because people were blocking the entrance.

The menu even on the rooftop is pretty limited. The view and ambiance is great and the rooms are nice but for the price of a meal, the menu should be expanded.

Land and Lakes breakfast is pretty limited as well.

But the location is great. But they even charge for a bottle of water. Next time I think I'll go back to the Double Tree

London House is undoubtedly one of the best hotels I have experienced. This was my first visit to Chicago, and as a frequent traveler, I was thoroughly impressed by the exceptional service provided by the staff, who went above and beyond to ensure a seamless stay. Alexis at the front desk delivered outstanding customer service, offering detailed information about the hotel. My room featured an incredible view, and the housekeeping team consistently maintained impeccable cleanliness. Additionally, the food at the hotel’s indoor restaurant was excellent. London House will undoubtedly be my go-to choice for accommodations whenever I visit Chicago.

This hotel truly is a gem. I stayed here during marathon weekend and the hotel never seemed packed. Room service was exquisite and always right on time. The room was great with a view facing the river. The lobby bar and rooftop bar were cool, but the rooftop bar at Trump Tower across the river had equally satisfying views with way more room. 10/10 hotel and if I am back for the marathon, then I will absolutely stay here again.

We came to LondonHouse for our anniversary and it was one of the best experiences we have ever had. We upgrade the room to a premium room and it was worth every penny. The bed was so comfortable I took 2 naps in a day on it. Service was excellent and the location was so convenient. Close to the river tours and the shopping areas as well as great food options. 100% recommend.

This is my favorite hotel in Chicago so far!! We stayed here for our anniversary. The concierge team were excellent in helping me arranged surprise. They were kindly enough to upgrade us into a river view suite with my Hilton Honor status. Strongly recommend to people who want to spend more on accommodation with great views, services, location, and cleanliness. Will definitely come back soon.

Great view

One of the best hotels I've had the pleasure of staying at. The staff is super friendly and kind, they upgraded my room to a room with a view of the river. The food is amazing, I was served breakfast in bed. I ordered the blueberry pancakes and they were cooked to perfection. The rooms at Londonhouse Chicago are pristine and well kept. I would recommend this hotel to anyone who is visiting Chicago or just looking for a short getaway you won't be disappointed!

Great hotel! Room had an amazing view with floor to ceiling windows looking down the Chicago River - probably the best view I've ever had in a hotel. Staff were very good and welcoming. The bed was comfortable and the whole suite felt very upscale. Internet was fast and the shower was great. The breakfast was ok, but priced for Chicago. I'll come back for the view alone, but there are lots of other reasons that this hotel has just beaten the Palmer House out as my new go to hotel when I'm in Chicago.

On the expensive side, but you get what you pay for. The only parking they offer of valet parking so just pay for the package that includes parking. While you are there be sure to visit the roof, as it offers a excellent view of the area, you have to take a second elevator to get to the roof, but the staff at the rooftop restaurant will be more than happy to point the way. The service is excellent. When you arrive they will text you and you can ask the front desk anything you need right from your phone, which was more useful than I thought it would be. Overall an excellent experience that I would highly recommend, assuming you are up to pay for it.

Great hotel with great view. Room service could be slow but the counter was great and fast even allowed early check in which I am grateful for! The best thing is the location is spectacular. Everything is accessible and walking distance. Next time I will book the Vista room as that offers the best view. Would highly recommend anyone to visit this hotel while in Chicago!