Sheraton Grand Riverwalk Hotel
Rooms and prices
Description
Located in the heart of the River North district, Sheraton Grand Chicago Riverwalk is an urban sanctuary amid iconic attractions in downtown Chicago. Embrace refined comfort in family-friendly hotel rooms and suites enhanced by essentials such as ultra-comfortable Sheraton Signature Sleep Experience beds and striking views of the lake, river, and Chicago cityscape. Delight your palate at our hotel restaurants, from Shula's Steak House to Chicago Burger Company, open seasonally along the Chicago Riverwalk. Enjoy our coveted location by the river near Michigan Avenue, Millennium Park, Navy Pier, and the Magnificent Mile. Take advantage of 125,000 square feet of dynamic event space with one of the largest ballrooms in Illinois. Wind down after a busy day of meetings or sightseeing at our sun deck, fitness center with Peloton bikes, and sparkling indoor pool. An urban gem in a storied destination, our hotel in Chicago by the river is the perfect home base for your next visit.
Hotel opened in 1992, renovated in 2005.
Policies and conditions
- Child Policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Continental Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are allowed Types of pets allowed: dogs
- Service Animals: Service animals are allowed
- Age Requirements: The main guest checking in must be at least 21 years old
- Paying at the Hotel: MasterCard, AmericanExpress, Visa, UnionPay, DinersClub, JSB
- Check in time: 16:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Computer
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- All Spaces Non-Smoking (public and private)
- Bridal suite
- Non-smoking rooms
- Room service
- Family room
- Smoke Detector
- Cable TV
- Minibar
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Bathtub
- Shower
- Wardrobe/Closet
- Linens
- Alarm clock
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Iron and board
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Iron
- Bar
- Coffee/tea for guests
- Breakfast
- Cafe
- Restaurant
- Snack bar
- Vending machine
- Microwave oven
- Packed Lunches
- Bottled water (at extra charge)
- Kettle
- Free Wi-Fi
- Internet access
- Car rental
- Taxi booking
- Spanish
- German
- English
- Italian
- French
- Multi-language staff
- Polish
- Tour assistance
- Bike rental
- Sun Deck
- Parking
- Parking nearby
- Garage
- Swimming pool
- Indoor Pool
- Beach/pool towels
- Heated swimming pool
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Fitness facilities
- Golf course (within 3 km)
- Gym
- Massage
- Sauna
- First Aid Kit
- Family/Kid Friendly
- Pets allowed
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Contactless check-in and/or check-out
- Additional measures against COVID-19
The nearest beach is located on the distance of 630 m. It takes 9 minutes To the beach!
Street view
Video: Sheraton Grand Chicago Riverwalk 1 bedroom executive suite lake view
Map
Reviews
View was good, everything was convenient and it's highly recommended for everyone to stay there 🥰🥰
I've stayed at Sheraton Grand hotels before. This one is not up to snuff.
The rooms need to be better maintained. For mine the entry way light was out. The toilet was running. The tub was clogged. The sink was clogged. Plus, the furniture and carpet is dated.
The TV was too small, particularly since it was 15 feet from the bed. I couldn't get any channels on the TV. When I called the front desk, they said "it's because of the weather". I guess Sheraton hotels don't have TV when the weather's bad.
Very disappointing.
It is, however, in a great location - walking distance to tons of restaurants, etc.
UPDATE: Maintenance said they fixed the tub, sink and toilet. They only fixed the tub. Also, I spoke to a manager, who handled the call very well. While they offered to move me to a different room, it was too late.
It is right along the river and very convenient.
When I checked in, I got upgraded to a high floor because of my titanium status. When I checked in, the staff were helpful and friendly and there was no wait.
The room was large, the beds were comfortable and the view of the River from the hotel room window was great.
Overall this is a very good hotel for the price right in the middle of downtown Chicago.
The two cons I would note: no continental breakfast included & neither room had a fridge to store small leftovers for when we would eat out with the kids.
Frequently asked questions about Sheraton Grand Chicago Riverwalk
How much does it cost to stay at ?
The cost of living in depends on the date, rate, number of guests etc. Enter your dates to see prices.
Is it far from to the nearest beach?
It takes 9 minutes to reach to the nearest beach.
Is there a pool in ?
Yes, there are Heated pool, Pool cover
What are the check-in and check-out times at ?
Check-in at is possible from 16:00, check-out is until 12:00.
Does Sheraton Grand Chicago Riverwalk have a swimming pool?
Yes, Sheraton Grand Chicago Riverwalk has a pool.
Are pets allowed at Sheraton Grand Chicago Riverwalk?
Yes, pets are typically allowed at Sheraton Grand Chicago Riverwalk, but it's always best to call ahead to confirm.
Does Sheraton Grand Chicago Riverwalk provide breakfast?
Yes, Guests staying at Sheraton Grand Chicago Riverwalk can enjoy breakfast during their stay. Breakfast option(s): Continental.
How to get from the closest airport to Sheraton Grand Chicago Riverwalk?
The closest airport is Midway International Airport, and it is about 22 mins from hotel by car (19.8 km).
What is the cancellation policy for Sheraton Grand Chicago Riverwalk?
The cancellation policy for Sheraton Grand Chicago Riverwalk varies depending on the type of room and booking conditions.
