8.9
Excellent
338 $
Book now

Swissotel

🌍
United States, Chicago, 323 East Wacker Drive
● Center: 5 km
🌞 Beach - 12 min
☎ Phone: +1 312-565-0565Show
🧭 Coordinates
338 USD
Swissotel Chicago
Book now!

Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Check availability on Trip.com
Premier Corner Double room
Premier Corner Double room
Wireless internet, air conditioning and private bathroom
Beds:
Classic room with city view
Classic room with city view
Private bathroom
Beds:
Classic room with lake view
Classic room with lake view
Private bathroom
Beds:
Classic room with river view
Classic room with river view
Private bathroom
Beds:
Classic Quadruple room with city view
4 x
Classic Quadruple room with city view
Private bathroom
Beds:
Classic Quadruple room with lake view
4 x
Classic Quadruple room with lake view
Private bathroom
Beds:
Classic Quadruple room with river view
4 x
Classic Quadruple room with river view
Private bathroom
Beds:
Classic Double room with city view
Classic Double room with city view
Air conditioning and private bathroom
Beds:
Classic Double room with lake view
Classic Double room with lake view
Wireless internet, air conditioning and private bathroom
Beds:
Classic Double room with river view
Classic Double room with river view
Private bathroom
Beds:
Pinnacle room with city view
Pinnacle room with city view
Private bathroom
Beds:
Pinnacle room with lake view
Pinnacle room with lake view
Private bathroom
Beds:
Pinnacle room with river view
Pinnacle room with river view
Private bathroom
Beds:
Pinnacle Quadruple room with city view
4 x
Pinnacle Quadruple room with city view
Private bathroom
Beds:
Pinnacle Quadruple room with lake view
4 x
Pinnacle Quadruple room with lake view
Private bathroom
Beds:
Pinnacle Quadruple room with river view
4 x
Pinnacle Quadruple room with river view
Private bathroom
Beds:
Pinnacle Double room with city view
Pinnacle Double room with city view
Air conditioning and private bathroom
Beds:
Pinnacle Double room with lake view
Pinnacle Double room with lake view
Air conditioning and private bathroom
Beds:
Pinnacle Double room with river view
Pinnacle Double room with river view
Air conditioning and private bathroom
Beds:
Double Junior Suite
Double Junior Suite
Private bathroom
Beds:
Kids Suite
Kids Suite
Private bathroom
Beds:
Lifestyle Corner Double Suite
Lifestyle Corner Double Suite
Private bathroom
Beds:
Executive Corner Suite
Executive Corner Suite
Private bathroom
Beds:
Executive Corner Quadruple Suite
4 x
Executive Corner Quadruple Suite
Private bathroom
Beds:
Executive Corner Double Suite
Executive Corner Double Suite
Private bathroom
Beds:
Presidential Double Suite
Presidential Double Suite
Private bathroom
Beds:
Swissôtel Vitality Double Suite
Swissôtel Vitality Double Suite
Private bathroom
Beds:
Skyline Double Duplex Suite
Skyline Double Duplex Suite
Private bathroom
Beds:
More rooms

Description

A stay at Swissotel - Chicago places you in the heart of Chicago, within a 10-minute walk of Michigan Avenue and Millennium Park. This eco-certified hotel is 0.4 mi (0.6 km) from Chicago Riverwalk and 0.5 mi (0.9 km) from Grant Park.

Hotel opened in 1988, renovated in 2012. In this hotel 661 room, 43 floors.

Policies and conditions

  • Child Policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
  • Breakfast: A la carte Additional breakfast fees are not included in the total and need to be paid at the property.
  • Deposit Policy: Deposit required A fixed amount of US$100.00 is charged. This property accepts credit cards The deposit will be returned to the original account of payment within 7 days after check-out.
  • Pets: Pets are allowed on request Types of pets allowed: dogs Fee: US$50.00 per pet per night
  • Service Animals: Service animals are allowed on request
  • Age Requirements: The main guest checking in must be at least 21 years old
  • Paying at the Hotel: MasterCard, Visa, AmericanExpress
  • Check in time: 15:00. Check out time: 12:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
View on Trip.com 
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Services and facilities

General
  • ATM
  • Shopping on site
  • Computer
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Heating
  • Newspapers
  • Ticket assistance
  • Gift shop
  • Express check-in/check-out
  • Garden
  • Television in lobby
  • All Spaces Non-Smoking (public and private)
Rooms
  • Non-smoking rooms
  • Room service
  • Family room
  • Indoor Fireplace
  • Cable TV
  • Hairdryer
  • Flat-screen TV
  • Shower/Bathtub
  • Bathtub
  • Shower
  • Linens
  • Toiletries
Accessibility
  • Accessibility features
  • Wheelchair Accessible
Services and amenities
  • Iron and board
  • Luggage storage
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Dry-cleaning
  • Luggage storage
  • Wake-up service
  • Telephone
  • Iron
Meals
  • Bar
  • Breakfast
  • Breakfast in the room
  • Cafe
  • Restaurant
  • Restaurant (buffet style)
  • Coffeemaker
Internet
  • Internet access
Languages Spoken
  • Spanish
  • German
  • English
  • French
  • Multi-language staff
Tourist services
  • Tour assistance
Recreation
  • Billiards
  • Hiking
Parking
  • Parking
  • Garage
Pool and beach
  • Spa tub
Business
  • Business center
  • Event facilities
  • Fax and copy machine
  • Meeting and presentation facilities
  • Conference Hall
Sports
  • Fitness facilities
  • Gym
Beauty and wellness
  • Massage
  • Sauna
  • Spa
  • First Aid Kit
Kids
  • Babysitting and childcare
  • Children's playground
  • Family/Kid Friendly
Pets
  • Pets allowed (under 5 kg) (surcharge)
Health and Safety Measures
  • Extra decontamination measures
  • Contactless check-in and/or check-out
  • Additional measures against COVID-19

The nearest beach is located on the distance of 800 m. It takes 12 minutes To the beach!

Street view

Video: Swissotel | The best hotel in Chicago | Corner Suite

Map

Reviews

Cleanliness
Amenities
Location
Service
18.07.2025
Great service, great smell, very clean, nice view, very relaxing. The only downside is that they do not provide you with a toothbrush or a toothpaste.
16.07.2025
I love Swissotel — it’s a great place with a comfortable stay. However, please note that a city tax of around USD 29 per night (including tax) is required. They also provide a daily USD 15 credit for the Amuse Bar.
14.07.2025
For the room rate I paid for I would have expected 
free bottled water in the room. I asked for additional sugar and cream for our room and I never received it. Also when you call the concierge there are times you have to wait long for somebody to answer the phone. Our overall stay was ok only.
07.07.2025
The hotel was clean and the response at the lobby was very good. The view was also nice. The accommodation during my trip to Chicago was perfect and I was very satisfied.
02.07.2025
Lovely stay it was . Awesome hospitality. Had a great stay. Clean room, lovely location, spectacular view from room.
28.06.2025
Hotel was renovated. Clean and tidy. Excellent location, near the river and the millennium park. Fantastic view from high floors
05.06.2025
Swissotel Chicago is always friendly , helpful, and they have amazing smash burgers from lobby bar!
12.05.2025
Good location in downtown, but I didn’t like how there was no complimentary water and it was an upcharge. Also didn’t like that there was no way to opt out of the additional 25 USD extra charges for various amenities.
08.01.2025
My recent stay at this hotel was generally unsatisfactory. While the rooms are spacious, the facilities are outdated. The hotel does not provide complimentary water - instead, they charge $6 for a 500ml bottle. The air conditioning wasn't turned on before check-in, showing a lack of preparation.
The front desk is severely understaffed with only one employee, resulting in queues every time you need assistance. The service quality needs improvement - they don't provide basic room service such as delivering toothpaste to the room. Additionally, the elevators lack security access control, raising safety concerns.
Particularly disappointing was when staff entered the room with such brief notice that I didn't even have time to respond on the check-out day. Considering the room rates, this hotel offers poor value for money. Apart from the generous room size, the overall experience falls short, and I cannot recommend staying here.
09.12.2024
The location is great. The cleanliness of our room was fantastic. I asked for a luggage cart to be at the room at x and the front desk said I needed to call for the cart. Really? It took over 15 minutes for a bellhop to arrive at 6:45 in the morning. There is an additional $25 a day charge that is not disclosed at booking. The coffee costs more than Starbucks...? We bypassed getting our room cleaned for two days. On the 3rd it was never addressed. Staff said ... oops. It used to be THE hotel to stay at in Chicago. The last two nights teenagers were running around unsupervised and making noise until security was called. Probably not going back, so sad.
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Frequently asked questions about Swissotel Chicago

How much does it cost to stay at ?

The cost of living in depends on the date, rate, number of guests etc. Enter your dates to see prices.

Is it far from to the nearest beach?

It takes 12 minutes to reach to the nearest beach.

Which room categories are available in the ?

You can book Premier Corner Double room, Classic room with city view, Classic room with lake view, Classic room with river view, Classic Quadruple room with city view, Classic Quadruple room with lake view, Classic Quadruple room with river view, Classic Double room with city view, Classic Double room with lake view, Classic Double room with river view, Pinnacle room with city view, Pinnacle room with lake view, Pinnacle room with river view, Pinnacle Quadruple room with city view, Pinnacle Quadruple room with lake view, Pinnacle Quadruple room with river view, Pinnacle Double room with city view, Pinnacle Double room with lake view, Pinnacle Double room with river view, Double Junior Suite, Kids Suite, Lifestyle Corner Double Suite, Executive Corner Suite, Executive Corner Quadruple Suite, Executive Corner Double Suite, Presidential Double Suite, Swissôtel Vitality Double Suite, Skyline Double Duplex Suite in the hotel. Please check room availability by choosing your dates

What are the check-in and check-out times at ?

Check-in at is possible from 15:00, check-out is until 12:00.

Are pets allowed at Swissotel Chicago?

Yes, pets are typically allowed at Swissotel Chicago, but it's always best to call ahead to confirm.

How to get from the closest airport to Swissotel Chicago?

The closest airport is Midway International Airport, and it is about 22 mins from hotel by car (20.1 km).

What is the cancellation policy for Swissotel Chicago?

The cancellation policy for Swissotel Chicago varies depending on the type of room and booking conditions.

Does Swissotel Chicago offer airport transfer services?

No, the Swissotel Chicago doesn't offer airport transfer services.

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