4 star hotels in Houston

We upgraded to have breakfast for $60. The hotel upgrade is to executive and free appetizer. So we got 4 free appetizers for free. Perfect location in downtown Houston. We”ll stay again next time. Their breakfast are really good as well

good location for exhibition. friendly staff

Good location poor amenities poor concierge good check in experience

It's OK, I stayed here for business trip, close to the conference center. There are many good reviews online, I was quite worried at first. Hilton standard hotel, normal standard, breakfast is also OK.

Very good facilities and good location... but you have to pay for it.

I am very grateful for the opportunity to stay this hotel, mainly because of the CCIM conference held here. However, since I registered a bit late, I wasn’t able to get the special discount. The check out service man is excellent. The staff guided and assist me, I believe this is the great example of what makes a hotel truly outstanding.

The hotel has a good location and convenient transportation

Exceptional stay in the heart of Houston! 🏙️✨ Hyatt Regency Houston Downtown offers a luxurious and comfortable stay with top-notch service. The location is perfect, within walking distance of many downtown attractions, restaurants, and business centers. The rooms are spacious, clean, and well-appointed, with comfortable beds and great city views. The lobby is stunning, and the on-site dining options...

The hotel was really nice and their rooms were very comfortable. Having a 24/7 Einstein bagels was really convenient. However, they charged me for incidentals twice. I was told that it would be refunded within 10 business days. I know it's common to get refunded in that time, but charging me twice means I am out an extra $300 for over a week until then. All I got was a "oh we're sorry, someone must...

Staff at check in, were friendly and welcoming even at 1am in the morning. Elevators were pretty quick, even to some of the top floors. The rooms seem to appear having some recently updated features. For instance the lighting, bedding and furnishings in the room. Yet, other things appeared to be dated, like the door and shower in the bathroom. The bed was comfortable, and the convenient layout of the...

The hotel facilities are OK, and the environment and sanitation are basically acceptable. It is suitable for business trips. The hotel facilities are OK, and the environment and sanitation are basically acceptable. It is suitable for business trips. The hotel facilities are OK, and the environment and sanitation are basically acceptable. It is suitable for business trips.

Was comfortable stay. We enjoyed food n drinks. Room service was cold.

There was no internet in my room, my room was 1100. I had to get to the lobby to get internet. And couldn’t find the gym or the buffet breakfast at the beginning had to ask. Hate the carpet though was kinda hard to push my luggage ALL THE WAY to the room. The room was big and comfy overall. The best part for sure is the bathroom.

A very good hotel, unique architecture, quality restaurant and room service, unique views, and a convenient location. A distinguished "space age" exterior appearance and modern interior. No excess noise, very flexible arrival and departure times for travelers. A favorite layover hotel for me.

The location is great. Surprising, nose from the planes wasn't an issue. However, topi could hear everything going on in the halls. Since this is located in an airport, people are coming and going all night. So, it's not particularly restful. The rooms are nice though dark. The breakfast buffet was good. Every staff member was very friendly and helpful.

I had an amazing experience at this hotel! From the moment I arrived, the staff made me feel welcome with their kindness and professionalism. The room was spacious, clean, and well-equipped with everything I needed for a comfortable stay. The facilities were excellent, and the breakfast was fresh and delicious. The location was also ideal, making it easy to explore the city. I will definitely stay...

Very good location. Just in the terminal.

Excellent location with light rail at the basement linking to the the airport terminals. Ideal for early flights. Offers ease of mind!

It was ok other than ice machine issues

From start to finish, first class people, service and hotel!!!

Stayed here for conference at Westin Galleria, this was nearby and a really nice hotel. Recommend

Food and drinks from the bar and restaurant where fantastic. Outstanding service from one of the bartenders, named dean. This bartender made time for great customer service and great cocktails while being extremely busy! We will definitely be back.

This hotel seems to be chronically understaffed. Between the front desk and the bar on my first night, I spent more than 90 minutes waiting in line to check in, pay for parking, for food, and to pay for the food. Having said that, all the staff were great, there just simply wasn't enough of them. I was there for a conference, and the events area was well staffed, and the staff were great. The shower...

This hotel was the most AMAZING experience Ive ever had. We booked a room for the weekend for my daughters 7th birthday. They left a cake and candy in the room for her. Every time she walked by the front desk they reminded her it was her birthday and shes a princess. The service alone will make me book here again. Not to mention the beautiful views and extremely comfortable bed! Thank you to the staff...

While staying at the Hilton North, I had such a great interaction with the manager Crystal! I’d like to give a huge shout-out to Crystal for her exceptional service at the restaurant inside the Hilton Houston North. As a United Airlines trainee, meal times are often the only moments I have to relax and Crystal always makes them a pleasure. She greets everyone with such warmth and professionalism,...

I have to take another moment to recognize Crystal at the Hilton Houston North for her consistently amazing service! As a United trainee, long days of training can be exhausting but Crystal’s friendly face and positive energy always brighten the day. She is always so helpful and attentive, whether it’s answering questions, offering guidance, or simply going out of her way to make sure I’m taken care...

Today I went to the hotel restaurant for lunch and Mr Anthony took such great care of me. He treated me like family and it touched me. I stay at this hotel a lot but this is my first time eating at the hotel and now because of his kindness, it won’t be my last. Great customer service from everyone. From the front desk, to the cleaners, to the restaurant staff. If you want a comfortable stay by the...

I absolutely love coming to Hilton’s restaurant, especially on Thursdays—it’s become a weekly highlight for me. The atmosphere is always welcoming, but what truly sets it apart is the incredible staff. Yolanda, the cook, is simply amazing—her dishes are consistently delicious and thoughtfully prepared. You can taste the care she puts into every meal. And Carlos, the host, is the absolute best. He always...

I had the pleasure of staying at this hotel for the past four days, three nights. I was part of a team that hosts a convention so I had the chance to interact with multiple staff members. This is my fifth year working on this event and I can confidently say, this staff FAR exceeds any other hotel we’ve ever experienced. The Harth : Rosa, Carlos, Antone, Eric Incredible quick with our lunches as well...

I ordered it for my boss, he said it was OK

The sanitation is a little poor, the location is good, and it is very convenient for shopping. The disadvantage is that I was deducted 30 US dollars for no reason. After a month of communication with Ctrip, I returned it. Next time I go to Houston, I will not choose this place. I lost the convenience of shopping, and there is nothing else worth recommending

The location is very convenient. The hotel shower and sink facilities are old and the temperature adjustment is not sensitive. The service staff is very friendly. Overall, it is a good experience

The hotel is conveniently located. Although the room facilities are a bit old, they are spacious and clean. The air conditioning is sufficient. The front desk staff and other staff are very warm and polite, and the service is timely.

The room was clean and tidy, and it was very convenient for eating and shopping.

Thank you! You upgraded me to the presidential suite. Thank you very much!

I stayed at the Westin from June 8 through June 13, 2023. I transferred to this hotel after having a bad experience at the courtyard in West University Houston. The service at this hotel was amazing. The location was excellent. The front desk manager Amy was very professional and was very concerned about delivering excellent customer service. She went out of her way to help me. The only feedback...

Positives: -Location - design and room space Negatives: - ineffective external sound proof - outdated furniture - expensive parking fees, $32 per day - not flexible to extend on the checkout, extended only one hour!

Good service, clean rooms, high tolerance of the hotel

The room facilities are old…

Great hotel. Really good location, nice big rooms, good facilities.

I was a bit disappointed. My key card didn't work all weekend, despite me going to the front desk multiple times to have it re-keyed. The plug in the bathroom didn't work, so we had to use our hair dryer and styling tools at the desk. The pool felt great, but it was supposed to close at 10pm. People were out there until nearly midnight, so we didn't fall asleep until after then. And there seems to...

Most of there rooms need maintenance management take look of bathrooms I stayed in many times on this hotel bathrooms need maintenance and so rooms need remodeling . Other than that very clean great service

Beautiful hotel for its age. Decorated with class and elegance. Price is worth it, rings are very clean and conference rooms were comfortable and set up on time with great service!

The front desk staff really could use not only customer service training but basic people skills as well. The hotel itself is very tired and needs a complete refresh. The lobby was littered with glassware from the holiday party the night before. Someone intentionally ran down the hall in front of our room and left a trail of jelly beans that was not cleaned up when we arrived nor by the time we checked...

Despite its age, this hotel has been well-maintained. My 3-night stay was issue-free. Its convenient location near the airport and 24/7 security in the parking lot were additional benefits.

I've stayed at hotels for 6 months now. And this one is the best ever. Breakfast is free, and there are many food choices, not just two items but 6 dozen. Friendly service. Bring you coffee. Real silverware. On Wednesday, they have oodles of noodles downstate from 11 till one. Thursday, they had tacos. Awesome. I had two items broken in the room, and they fixed them properly immediately. The maids...

I recently stayed at Sheraton North Houston and had a fantastic experience. From the moment I arrived, the staff was welcoming and attentive, making sure all my needs were met. The room was spacious, clean, and comfortable, with all the amenities I needed for a pleasant stay. The hotel's location is very convenient, especially if you're traveling through George Bush Intercontinental Airport. The shuttle...

This was our first time staying at this hotel. Friendly staff, clean rooms, beautiful pool, quiet areas, comfortable beds and a great gym. My fiance liked the bar and watched the game there. My kids had a great time too. There were no channels on the television, but that was no big deal. We had a really good holiday. Jewel was our receptionist. Maggie was our cashier. These women were amazing (great...

Room was excellent and clean. Huge ~75” tv with a couple of hbo movie channels. The bathroom revealed its age (I remember when it was the Omni) and an update is in order. The koi pond was really nice. The hotel common areas are really nice & modern. The cafe was spacious and nice but the buffet “ hot” foods were way under acceptable service temperatures. I did have the fresh omelette, which was excellent...

The lobby, restaurant, bar, etc were VERY cold Sun - Wed - seem to get it fixed somewhat by Wed PM. My room was also very cold - thermostat set at 65 degrees when I checked in. I turned it up, but the maid the following day turned it back down again so I had to turn it up again. The rest of the days the maid did not turn it back down. This is a pet friendly hotel with lots of dogs. Though well...

The AC unit was not working properly every time it would turn itself off it would make a huge thump this happened every 15 minutes. It was hard for us to sleep thru thr night

Not impressed at all. I was excited about my stay, from reading some reviews prior. I was only staying for a night, I found body hair in the bed. The air conditioner made a loud knock before coming on , each time. There was no ventilation switch in the bathroom and finally, there was mold on the shower curtain. It could use some upgrades.

The hotel is clean and beautiful, very nice!

Room size is good, clean and no smell; the environment is prefect, nice decoration. The pool is nice, but not use due to cold weather at this moment. The experience is fine.

Friendly service at the front desk

The last we came here everything was clean but This time I saw a lot of human hair on the bed and the bathroom floor also a lot of human hair looks like they didn't clean it well.

Smart hotel which is modern and in good condition. Helpful separate club room which we were able to use for business purposes. Breakfast was reasonable.

Rooms are clean and the bar service is usually great. Breakfast buffet is good too. Night check in service is good, or often bad. Location...LOL. This hotel is in Greenspoint. The locals, taxi drivers and Uber drivers will tell you not to stray from the hotel at night. They call the area Gunpoint.

Highly suggest! My room was neat, clean and updated! The hotel is in a great location and the customer service I received from Gregory was excellent! Will definitely be staying again when in town! I am very pleased with my stay!

When we arrived, seem like rush hour, there were 2 clerks 1 of which was not helpful at helping the guest get checked in. The clerk even got frustrated and walked away leaving a line of over 10 guest who needed assistance. Waited in line for over 30 minutes just to get checked in. The new upgrades are not geared towards families with little one. The rooms have no microwave. Traveling with a new born...

The hot water in shower is not hot enough. Also the self parking is $30 a day, so be ware beforehand.

Okay. It was clean. Considering the cost of living in the US, it was acceptable.

It is a good hotel and well located. I couldn’t help but notice how dirty the vent was and when I ended up with a flow when I turned on the air- conditioning. It was obvious what caused it.

Well, the environment is okay. The hardware is generally old. The elevators are still out of power. The water in the swimming pool is not very clean. There are many insects floating on the water. The water is a bit turbid. I don’t know why. It may be because there is too much bleaching powder. reason. There are not many types of breakfast, but you can also have relatively large blackberries, red plums...

A single double room booked by one person is okay, right?

Great!!! Good location, good facility, and good service!!!

My friend & I recently stayed here for the Beyoncé concert. We were met with valet & bag service upon our arrival, which was extremely nice. The front desk staff were very nice & welcoming. Our room was more than what we had expected as the photos we saw online did it no justice (double with balcony). The room was spacious, had the latest updates, the bathroom was of very decent size. Only thing I...

The Hotel ZaZa performs even under pressure! We stayed here for the first time while visiting our grandchildren. I didn’t realize when booking the Cowboy Carter Tour was in town. It would be a very busy weekend. But, still, the front desk staff and valet staff were friendly, professional, and efficient in checking us in. In the mornings we enjoyed breakfast in the Monarch room and relaxed with drinks...

The ambience of Hotel Zaza is a far out vibe! As soon as you arrive on the property you can feel it… The poolside experience was fun & the Spa was a relaxing time. I give gratitude to all of the staff! Also, the Monarch restaurant had a large variety of dishes to choose from & the food was absolutely delicious. TY HOTEL ZAZA!

I am impressed. After covid, every hotel we stay at has lost their customer service and amenities. They no longer clean every day, so you have to hunt them down. Not at Hotel ZaZa. They are wonderful. They are all about doing everything they can for their hotel guests. They greet you with champagne. They are all polite and friendly. They clean your room every day, and the maid came early and actually...

Great location for visiting the museums. Loved being able to walk to the park. Breakfast at the hotel restaurant was wonderful. Every staff member we encountered were friendly, helpful and prompt.

Staff were excellent. Suite was older and due for upgrade. Rooms with two beds are doubles and not queens. No good options for self parking, overnight valet is $59 per night. Hotel offers a complimentary shuttle for pick up and drop off within 3 miles which was helpful. Location is excellent.

I visited Houston for an event at the Omni Houston. We were greeted by a very kind and helpful young man at the counter. He was fast and friendly. We got to our room which was very clean, nice, and spacious. Bed was very comfortable and plush. The hotel has restaurants as well as a large pool but unfortunately we weren’t able to enjoy them as we only spent a night. All in all, I would certainly...

Hotel is nice, but needs somethings changed. 1) bathroom in King Suite has not like in shower area so is dark. 2) Two towels for 2 people is not enough if you take more than within 24 hrs. 3) Once again bar soap in bathroom is too small for 2 people for 24 hr stay. On the plus side, they had plenty of front door help so service was excellent, nice pool and grounds, room had a safe and had ice machines

The room and atmosphere were great, very clean rooms, and great service. We celebrated our anniversary, and the hotel made us feel special and the occasion important to them to recognize.

Jose, Ebony, Kristina, Lisa and Amir were an incredible team. Next level. Omni Houston has the best customer service of any hotel!

Here for a conference. Aesthetically it is a lovely hotel. That being said, signage is poor and you often have to ask staff for directions. It is not easy to locate information on their website either. Free wifi as a loyalty member? Info was not provided at check in. Where is the fitness center? Separate building nearby. Just little things. 15 minute line to get seated for breakfast and lunch. Is...

Excellent experience. Warm welcomes around every corner, with an environment that begs to be relaxed in. From staff to rooms to amenities, we were incredibly satisfied with our stay.

Very clean nice up to date hotel. Friendly staff, nice lounge area and bar, good drinks, beautiful view of galleria. Would definitely come here again.

Great place to stay. Everything in the city is at the tip of your fingers. The area and the location makes it a " BIG TEXAS " stay. Plus they have a fast check in process with outstanding front desk service.

I reserved a room for my cousin's wedding day so that they could get ready, take photos, and spend their wedding night. Early check-in is based on day of availability and isn't ever a guarantee. We weren't able to secure an early check-in over the phone, but upon arriving 90 minutes before the ceremony to get the bride dressed Taylir and Angel saved the day. They immediately jumped on finding us any...

We had a great experience for the one night we were here in town for a wedding. The hotel is stylish, the staff is super friendly and they were able to give us a ride to and from the venue of no charge (but don't forget to tip, don't be that guy) due to it being within 3 mile radius. Would definitely stay here again when in Houston!

Nice, weird decor. Bar was fun. Right by galleria. I wasn't a fan of the lobby music. Modern dance music. Probably cool for alot of people though. Rooms were dope , foods dope. Go rockets

Nice lobby. Very professional and modern. However, check in was disorganized and my reservation was not what I was told it would be. But they made up for it. $200 per day per room hold on my card in addition to paying for my room is excessive but tolerable. Room was nice and clean. I'm not sure I would stay here again. But it was a good experience overall.

Customer service is a priority. I enjoyed the different food options. It’s nice to have heated pools and a whirlpool. The grounds are beautiful and I utilized the walking/jogging trail. The bed and room was perfect. I could have used a microwave, but they probably would have brought me one if I had asked.

Always enjoy staying at the Houstonian. It is a true refuge from the "busyness" of the city. The staff is first rate and the food is fantastic. No need to leave the property after you arrive.

We had a wonderful weekend for my husband birthday. The concierge was very friendly in helping get us to dinner on time, and the hotel was beautiful. Check in was flawless and the bar serves was exceptional.

My wife and I went to the Houstonian again last Saturday night. We have stayed there before, and knew we were in for a wonderful experience. We decided to dine at the Tribute. We both ordered the "Texas Waygu Filet Mignon." It was amazing. Our serve team, especially our waiter, did a fantastic job of making our dinner memorable. The Tribute is highly recommended if you are staying at the Houstonian

We stayed at the Houstonian this past weekend for my nephew's wedding and we would recommend this resort to ANYONE coming to the area if you would like excellent service and attention to detail. EVERYONE was incredibly friendly, helpful and went out of their way to do whatever they could to help you! The pool was perfect, sitting outside The Kitchen restaurant just reading a book during down time...

We had the pleasure of staying at The Houstonian Hotel, Club & Spa this week, and from start to finish, our experience was exceptional. Every team member we encountered—from check-in to bell service, housekeeping, front desk, and management—was outstanding: professional, helpful, and genuinely courteous. Our room was immaculate and thoughtfully designed. The lighting was just right, the bathroom amenities...

Overall this hotel is a great place to stay. The staff is super amazing. The front desk staff has outstanding customer service. Housekeeping does an excellent job in cleaning the room. The price of this hotel is very affordable. The hotel itself is an older Hilton property that has been maintained very well. One of the benefits is they do not charge for parking. Many of the properties in the downtown...

This hotel was one of the best hotels I have stayed in. Customer service was spectacular! Everywhere you turned around it was someone in view for assistance if needed. From the restaurant, to house keeping , maintenance and the front desk. I want yo say everyone did a stellar job, but Omar, Van and Amar were awesome! Manger of house keeping brought necessities right when requested . Thank you! This...

Very nice staff at front desk, I received text messages asking about the quality of service. Very clean as I expected. Plenty of conference rooms. Very close to stores and restaurants. I was not pleased with the bag you get at check in. It was just 2 waters. You don’t really need a bag for that.

An absolutely gorgeous hotel. They hold themselves to very high standards. Amenities are all high quality, rooms are very clean, decorated beautifully, and well light. We loved the view over the busy highway we had. It was fun seeing the lights at night. I would definitely recommend the Hilton Houston Galleria Area.

Our stay was very nice. Recommend! Room and restroom were clean, bed was comfortable, staff was nice and professional. There's a Starbucks inside. There was one thing that bothered me and is that the doors kinda slam. You can hear everyone's door close. I will keep them in mind for my next stay.

Food was nicely laid out and maintained, staff was friendly, lunch was a nice sandwich buffet and was tasty. Bathrooms were clean and well-maintained. Ample parking.

Nice property very accessible to a-lot of things . Complimentary shuttle.

They were in the process of updating the rooms I guess.

Employees were awesome. Hotel is somewhat outdated, but they are eorking on upgrades. Other than that my stay was pleasant and clean

Lil Family Getaway! We had a wonderful time! Hotel was comfortable, clean and smelled amazing.

The front desk staff was hospitable and extremely helpful. We also enjoyed the lobby bar staff, who were great hosts. The room was spacious, clean, comfortable and well-appointed. Plenty of towels. Would absolutely stay here again and would recommend to others.

This was a great stay and staff was all so friendly. Made my trip really smooth. Ty.

Nice place an has really big rooms. An has balconies on ever room an from inside kinda net different style of building. Has nice indoor pool an hot tub. I would definitely go back.

Big & comfortable rooms. Lots of amenities. Bed was firm. No fan or trash can in the bathroom. Fridge & microwave in place. My daughter loved the vanity. Great food at restaurant, but pricy. Watch out for the Houston hotel tax, it's high. Beautiful layout. Good security.

Clean with courteous staff, a gas station across the street and beautiful lobby that offers a restaurant and bar so need to leave your hotel for food and drinks. Doors separate the living area from the bed and there's 2 T.Vs in each suite (1 for living area/sitting area) and 1 for the bedroom. The kitchennet is small but does have a fridge. Very pretty building and lobby area with glass doors all...

Tia at the front desk is really nice and gorgeous. I love her smile and enthusiasm. The food is to die for and the rooms are beautiful.

Best hotel I've stayed in so far. Management was nice. The people were friendly and helpful, the grounds were clean and secure.

The hotel was great. Easy-to-find and the in-house eating options are pretty good. They have nightly happy hour and I got free breakfast buffets in the morning! I recommend staying here if you're in the area!

Beautiful hotel! I loved this hotel! The staff was friendly and the little things the hotel offers is amazing. Free snack/beverage bar in the room as well as complimentary breakfast. The breakfast options are great as well. Rooms are beautiful and clean.

We had a wonderful experience at The Lancaster Hotel, and a huge part of that was thanks to Kevin at the front desk. From the moment we arrived, Kevin was warm, professional, and incredibly helpful — he made the check-in process smooth and made us feel right at home. It’s rare to meet someone who makes such a genuine impact, and Kevin absolutely did that. Everything about this hotel exceeded expectations...

We chose this hotel for our 23rd anniversary getaway and couldn’t be happier with our experience. We were looking for a European-style hotel in downtown Houston and found this gem through Google reviews. From the moment we arrived, everything exceeded our expectations. The room was very clean and had a charming, rigid yet cozy style that gave it so much character. The entire hotel had a welcoming...

We had a wonderful experience at the Lancaster! Built in 1926, it maintains historic charm but has been beautifully renovated and maintained. Everyone we encountered- valet, housekeeping, breakfast staff, front desk were impeccable and friendly and provided exceptional service! The breakfast buffet is a big upgrade from the “usual” big chain buffets and the hotel overall maintains an elegant feel....

This is an absolutely beautiful hotel! It is nearly 100 years old but has been remodeled to classic perfection. The suite was spacious and very comfortable. The staff were so professional and respectful from providing pristine rooms, to assisting with bags and doors, they foresee your every need. It is located directly across from the Alley Theatre and Jones Hall thereby offering the perfect location...

A historic hotel in a good location.