5 star hotels in Houston

Had a great corner room, the hotel was in a cool location near the theater and art area. Many things in walking distance. Service was great in restaurant and room service.

Nice, clean hotel in a safe part of town within walking distance from the tunnel system, many major businesses and the convention center. Quiet after 5pm since it's in the financial district. If you are looking for night life while staying here you will have to catch a cab somewhere else in the city.

I was there for a one day conference so I didn't stay in a room. The valet service did well considering the huge volume when the conference ended. The meeting rooms and chairs were comfortable. The food was pretty average but expectations shouldn't be very high for food at a conference. Overall it was a good conference experience.

Have used this hotel several times for work events and service is always spectacular. The hotel lobby area is clean and staff was always willing to escort me to the event location. Bathrooms are easily accessible and any needs are quickly addressed. Would recommend the venue.

First thing:ROBOTS!!! They have robot security which is awesome. The bar was slow, but made decent drinks. We were in the Travis room for The Dinner Detectives, and it had a great set up, decent size, food was excellent, and above all it was extremely fun. The valet was fast and appropriately priced for the area. I would recommend this hotel for any event or overnight stay.

The staff is great. I have two major complaints. The first one is that the TV is connected to DirecTV through a coaxial cable so the image quality is not very good and was often jumpy and frequently stalled. The second one is that there is only valet parking (which costs $34 a day) and no self parking. This was not disclosed to us during booking which to me feels like a pricing misrepresentation. Our...

Excellent bedding. Good menu at two restaurant choices and excellent gym. Pool could use a little verve, maybe some softening landscaping? Overall, an excellent place to stay.

So so disappointed. There were many people to greet you as you entered the hotel. Lots of "door people" . Not nearly enough people in hospitality including both room service and the restaurant to get adequate service. We stayed in a "residence" room. The decor was basic hotel and the TV's had only basic cable and could not stream. There was a nice grocery store across the street. That was the highlight...

I was debating between the Four Seasons and another luxury hotel. I’m glad I chose the Four Seasons. The room was updated, classic, and very comfortable. We were in a suite. It was nice to have a bedroom separate from the kids. The bedroom was nice and dark at night. The service was great! We interacted with the front desk, room service, and house keeping. Everything was great and we can’t wait to...

Great 5 star option in downtown Houston. The rooms are spacious and beds comfy. Pillows could have been firmer for better neck support. The hallways were unusually colder than rooms and other areas like lobbies. Room amenities are top notch and had everything for a business traveler. They handled volume reasonably well and check in counters are very efficient and courteous. Would love to come back...

Lovely room and lobby. Super clean and helpful. The pool is small though, and not very deep, and the poolside service was slow. Other than that, we’ve had a nice stay! They do late checkout for free which is very considerate.

The desk was very responsive to requests before during and after check in. Very friendly prompt service. The hotel was quiet at night- good for sleeping.

This hotel is breathtaking. I mean it’s just so beautiful and clean. The staff is very friendly. They have a nice spa near the lobby as well as tasty restaurants. Don’t be shocked if you see a luxury cars around this hotel. It’s on the pricier side. There are also tons of places that are walking distance. The pool area is also very beautiful.

This hotel is breathtaking. I mean it’s just so beautiful and clean. The staff is very friendly. They have a nice spa near the lobby as well as tasty restaurants. Don’t be shocked if you see a luxury cars around this hotel. It’s on the pricier side. There are also tons of places that are walking distance. The pool area is also very beautiful.

If you have not been here, it is a must. The whole place is quite beautiful. The design is amazing. Bloom and Bee is beautiful and the food and great. Stella, the new wine bar is cozy and great selection of wine.

I have to start this review by thanking Carolina for her exceptional customer service and expert knowledge!!! There was one mishap with staff the day before...and during our tequila tasting we vented to Carolina. Carolina explained the operations of the hotel, the standard to which they were held and why they had to ask certain questions. Carolina was professional and down to earth. SHE is the reason...

BEAUTIFUL. LUXURIOUS. CLEAN. Above all else, the service and staff are amazing.Absolutely amazing.No matter what the occasion, Paulo has helped us out tremendously to make sure things run smooth. He is a master at his craft and always goes about and beyond. This is a beautifully built hotel, I love the interior design. They have the cutest little coffee shop and other restaurants attached or within...

I didn't stay here but went for afternoon tea...it was lively. The staff was so professional, friendly, and accommodating, and the food was delish. There were about 6 different sandwiches, one of which was salmon. No one in my party ate salmon, so they substituted it for us without hesitation. I am not a tea drinker, but the Proseco was delicious, and we each got a box of macarons to go, which...

My experience at the St. Regis hotel in Houston was exceptional. The impeccable service, luxurious accommodations, and serene atmosphere all contributed to a truly five-star experience. I cannot recommend this hotel enough for those seeking luxury and indulgence in the heart of Houston.

Staff was amazing. They sent strawberries and a bottle of champagne to our room for our anniversary. And they gave the girl St. Regis teddy bears. The pool area was clean and not too deep. Water was a little chilly at first. But once you were in a few minutes it was great. Breakfast was good too. Especially the smoked salmon eggs benedict. Keith

Best place to stay in Houston. The service is amazing, everyone is always so helpful and friendly. The food is delicious, the ribeye dinner was one of the best meals I’ve ever had and the fresh fruit they serve with the waffles and ice cream is the best ever. The bathrooms are gorgeous and clean, the beds are comfortable. You will not regret staying here, it is worth every single penny. And the best...

Very beautiful hotel with large rooms and reasonable pricing. Love the dark ambiance they set on the inside.

Very nice hotel with large rooms and reasonable price. I love the dark atmosphere they create inside.

Uneven service with running out of coffee, mediocre breakfast, limited services after the bar closes, but friendly and attentive staff, (although perhaps too many of them)….Lobby is beautiful but rooms have lagged behind the times and need a facelift/renovation. Restaurant and bar only basic especially compared to all the great dining nearby. can’t beat the location though for walking to great dining...

The hotel is beautiful, the suite was perfect and we had a great time at the event our friends hosted there. Food was delicious and the bar was great too. The staff was absolutely the best, everyone from the valet to the check-in clerk to the servers were great, and we could walk to uptown park safely.

The service was phenomenal from check in to check out. Breakfast was fresh and yummy. Bed and pillows were ultra comfortable, lux brand toiletries and bathrobes and slippers in our suite. Loved the Italian themed art pieces- definitely an old sophistication to this place. Will definitely be back.

We stayed Oct. 19-20 2024. This is one of the nicest rooms we have booked (and we have stayed at the Four Seasons, The Ritz and Greenbrier). Spacious, great accommodation and amenities (coffee, refrigerator, wine storage, big TV, comfy bed) and nice furnishings. The hotel is renovating the lobby so there is no restaurant. However, you can order and have a great Italian restaurant deliver. Also...

The Italian restaurant is truly amazing. Great taste. Argentina is the name of the waitress who prepared our tiramisu dessert right in front of us for my daughter's birthday. It was a good rally experience. We will be back again!

Had the most wonderful afternoon tea here! We had a 'Granduca Afternoon Tea' with a mix of pastries, savory snacks, prosecco and tea! The staff and service were very good and everything was delicious!

I love the eclectic decor,the open space,the quite neighborhood,the balcony with the chair and table...gives a romantic New Orleans kinda vibe...the art...the easy access to great restaurants and the Galleria isn't far...clean ..great snack bar and drink choices. .I went for a bigger room this time since my daughter was with me...I stayed a couple weeks ago on my own...I like that there were 2...

Welcome on arrival very good. Room was well appointed and hotel is beautifully decorated with many original artworks. Original mansion has been expertly restored and is stunning. Excellent Scottish waiter gave great advice.

Great place!! This boutique hotel manages to be stunning, upscale, welcoming and cozy all at once. Plus the restaurant and wines are brilliant!

This is a beautiful place to stay, if you love antiques and history. The customer service was impeccable!

Mr. Zimmerman is a fine gentleman with an amazing story on how La Colombe d'Or came to be. The food is amazing! Staff is top notch.

My sure stay is La Colombe for all my Houston visits As a globltrotting attorney am a bit tired with the GRAND 5 Stars. Quaint Classy Quiet and personalized No Swimming pool no elevators Its like living in an art gallery in manor house

Staff went above and beyond to make our stay comfortable . It's also close to most places downtown We got a high floor which was great too. The Brussels sprouts starter in the restaurant downstairs was DIVINE !!

I booked a one night stay and it was awesome. Everyone went over and beyond. Alice was so sweet , anything I needed was done with pleasure. Josie was my bellman and he was so detailed and helpful. Thank you

First time staying at this hotel and will definitely be coming back. I celebrated my birthday night here and everything was perfect. Loved that it was down the street from discovery green. The bed and tub were amazing! Such a relaxing hotel. The staff and vallet were very helpful and the food was delicious!

I stayed June 1st 2016 and I still remember how good my stay there was. Absolutely fantastic service. They didn't have a drink I wanted so I just went up to my room and relaxed. They came later with a bucket of ice and my desired drink. They actually sent someone to get it. The room was great too. Can't say enough good things.

We enjoyed the stay a lot. The room and bathroom were very nice. There are a lot of restaurants around you can just walk to. We had access to concierge lounge which we liked a lot. You were able to get refreshes and snacks there and breakfast in the morning. We will definitely go there again. The service was excellent and the elevators are pretty quick as well.

100% classy. The service is impeccable.....even at 3AM the staff was bending over backwards to accommodate every single request. The facility is spotless and the rooms are phenomenal. Perfect location downtown with easy access to the expressways. I will certainly stay again and highly recommend that this be your first choice if you are visiting Houston.

I had the pleasure of staying for a wedding weekend and everything was absolutely fantastic. The hotel is in a great location, has great water pressure, and comfortable beds. It is a jewel. I will be returning in the summer and fall. The staff made us feel like royalty from valet to front desk to housekeeping. It is not often that a hotel hits on all targets but they really did.

The entire staff was amazing. We had a company event there consisting of 25 people. We used their conference room, restaurant, buffet services, and individual rooms. Upon my check in, my TV wasn’t working correctly so I called maintenance up. Jose Rodriguez helped me fix it promptly and was very courteous and friendly. The hotel is also directly connected to the mall but I didn’t notice any noise from...

This is one of the best hotels I have ever stayed at. The front desk guys were amazing. The rooms are clean and aesthetically pleasing. Nice location. As a woman traveling alone I felt safe. My go to when I travel to Houston for work. I want to stay at all their hotels now!!!

The entire staff was extremely friendly and accommodating! We stayed from Tuesday till Sunday and every member was helpful in some shape from or fashion. With that being said, we were overly impressed with a front desk staff member named Steve Lucas! We left our room late one day so the cleaning staff wasn’t able to clean and restock our room. When we brought it to his attention that we needed towels...

Check in time is supposed to be 3 PM we get to the hotel at 4:30 and they have no clean rooms available yet so we have to sit out in the lobby and wait along with plenty of other guests. I understand the staffing issue and I could be patient until someone walked in after us and got a room instantly. Busy Sunday morning and only 1 valet person. All in all we’d give this place another try next time...

Hotel ambience was really good however I agree with other review that it took us two rounds first time to locate the entrance of the hotel (I would recommend to have some kind of sign board to easily locate the hotel after reaching there). Jacob from front desk was very helpful and courteous. Valet parking was a breeze. Special thanks to Chef John for helping us to heat our Indian tortillas (Chapathi...

Rarely have I seen a hotel so beautifully decorated for Christmas. My room was comfortable and the staff were wonderful.

This was THE HOTEL! Hands down my best Hilton experience yet. The hotel was very nice, clean, and well kept inside and out. The staff was incredibly friendly and helpful throughout our stay. While we did have a small issue at the hotel restaurant, Zach, the manager did an amazing job of handling the situation with tact and ease. He truly made us feel valued. My wife and I spent our anniversary with...

Stayed here for a business convention. Great hotel. Rooms are nice. Ate and drank down at the lobby bar. Awesome service and fantastic appetizers there. Food and service during our breakouts and meals was terrific. Kudos to the banquet staff! Full sized Starbucks down in the lobby. Can't beat that for your quick coffee fix. If you go during peak times though, then expect the line to be...

Beautiful hotel. Great for meetings and events. I’ve attended a few events here. My only issue that prevents me from making this 5 Star is the valet can be a little rough with your cars and it takes a while. I’ve had two issues with getting my car in a timely manner. The service inside the hotel is great. The food is always awesome too. I’ve had a couple of different items, but there desserts always...

The nicest Hilton I have ever stayed in and the only hotel to have text conversations with me throughout the duration of my stay. Such a small detail that led to me having several questions or needs addressed with very minimal effort. If you are staying in the Houston area and have the extra pocket money then there really isn't a reason not to stay here. Centrally located, fantastic customer service...

I stayed here when flooding from Tropical Storm Harvey caused me to evacuate my home. The hotel staff responded accordingly and were compassionate. The hotel is being used as a base of operations for first responders from all over the world. Although the hotel was not running at full operations, they maintained an excellent reputation.

Exceptional stay in the heart of Houston! 🏙️✨ Hyatt Regency Houston Downtown offers a luxurious and comfortable stay with top-notch service. The location is perfect, within walking distance of many downtown attractions, restaurants, and business centers. The rooms are spacious, clean, and well-appointed, with comfortable beds and great city views. The lobby is stunning, and the on-site dining options...

The hotel was really nice and their rooms were very comfortable. Having a 24/7 Einstein bagels was really convenient. However, they charged me for incidentals twice. I was told that it would be refunded within 10 business days. I know it's common to get refunded in that time, but charging me twice means I am out an extra $300 for over a week until then. All I got was a "oh we're sorry, someone must...

Staff at check in, were friendly and welcoming even at 1am in the morning. Elevators were pretty quick, even to some of the top floors. The rooms seem to appear having some recently updated features. For instance the lighting, bedding and furnishings in the room. Yet, other things appeared to be dated, like the door and shower in the bathroom. The bed was comfortable, and the convenient layout of the...

Valet service was excellent, Nick went out of his way to make sure we were well taken care of. He provided us with excellent service. He made us feel welcome and was very friendly. Thank you for the impeccable service. Jorge and Sarah Rocha

Where do I begin. This hotel was immaculate. Excellent customer service, valet parking, onsite restaurants, easy check-in/check-out. I can't think of anything bad to say. Overall a great hotel. Would definitely stay here again and again and again...great location in the city center. Did I say the rooms are clean??? Well they were. I felt very comfortable here.

We were there for our award-winning author, which was published in iWrite Anthology 9. Children's Book by Children. It was very easy to navigate and park. The reception area was lovely. There could have been more lighting for the photo backdrop. The ceiling pot lighting was not sufficient. Lunch was delicious. The servers need a little more training, but overall the dining experience is pleasant...

A very good hotel, unique architecture, quality restaurant and room service, unique views, and a convenient location. A distinguished "space age" exterior appearance and modern interior. No excess noise, very flexible arrival and departure times for travelers. A favorite layover hotel for me.

The location is great. Surprising, nose from the planes wasn't an issue. However, topi could hear everything going on in the halls. Since this is located in an airport, people are coming and going all night. So, it's not particularly restful. The rooms are nice though dark. The breakfast buffet was good. Every staff member was very friendly and helpful.

I was most impressed by how quiet it was being that is was located by the airport. You could not hear the plane traffic at all!!

Great overnight stay in between flights. Breakfast buffet was $23. Super good and wide selection. You pay for the convenience and quickness. Great service at breakfast!

Perfect location! There is even a private subway to take you directly to/from the terminal! This is at the high-end of the Marriott brand. Fantastic decor and exceptionally well-maintained. We ate (and had drinks!) in the bar late one night and breakfast in the concierge lounge in the morning. It helped us unwind and get ready to travel-on. Even when I just fly-thru Houston, whenever I see that...

Honestly some of the best customer service I have ever received from a Marriott hotel, the Rooms Operations Voyager Kai Willis did an amazing job getting me a decently priced room when my flight was cancelled, and helped me pay with a credit card that I had forgotten at home. She helped with all the forms and was very personable! THANK YOU KAI!!

Food and drinks from the bar and restaurant where fantastic. Outstanding service from one of the bartenders, named dean. This bartender made time for great customer service and great cocktails while being extremely busy! We will definitely be back.

This hotel seems to be chronically understaffed. Between the front desk and the bar on my first night, I spent more than 90 minutes waiting in line to check in, pay for parking, for food, and to pay for the food. Having said that, all the staff were great, there just simply wasn't enough of them. I was there for a conference, and the events area was well staffed, and the staff were great. The shower...

This hotel was the most AMAZING experience Ive ever had. We booked a room for the weekend for my daughters 7th birthday. They left a cake and candy in the room for her. Every time she walked by the front desk they reminded her it was her birthday and shes a princess. The service alone will make me book here again. Not to mention the beautiful views and extremely comfortable bed! Thank you to the staff...

Listen, this hotel gave an absolutely wonderful experience. The staff were absolutely AMAZING!!! The rooms were clean and spacious. I had a couple of issues with my room and upon checking in, but the staff did the best they could to rectify things. One of the lovely managers left a beautiful gift in our rooms, of champagne and gourmet chocolates!! Such a thoughtful gesture. The valet staff were fabulous...

I went to the most beautiful wedding here two weeks ago here. It was one of the classiest weddings I’ve ever been to- beautiful and incredible service. All of the waitresses came out with drinks and checked on myself and the wedding guests often. The food was the best I’ve ever had at a wedding. Everyone was raving about the food, drinks, and service. The rooms were clean and comfortable. You wouldn...

My experience was great! Bartender Ed Warner II was a pleasure to be around; great conversation and even better drinks. The valet guy was very nice and let me park my car for a few minutes while I talked to the front desk about the courtesy block. The room was nice and I had a super cool view from the 20th floor.

While staying at the Hilton North, I had such a great interaction with the manager Crystal! I’d like to give a huge shout-out to Crystal for her exceptional service at the restaurant inside the Hilton Houston North. As a United Airlines trainee, meal times are often the only moments I have to relax and Crystal always makes them a pleasure. She greets everyone with such warmth and professionalism,...

I have to take another moment to recognize Crystal at the Hilton Houston North for her consistently amazing service! As a United trainee, long days of training can be exhausting but Crystal’s friendly face and positive energy always brighten the day. She is always so helpful and attentive, whether it’s answering questions, offering guidance, or simply going out of her way to make sure I’m taken care...

Today I went to the hotel restaurant for lunch and Mr Anthony took such great care of me. He treated me like family and it touched me. I stay at this hotel a lot but this is my first time eating at the hotel and now because of his kindness, it won’t be my last. Great customer service from everyone. From the front desk, to the cleaners, to the restaurant staff. If you want a comfortable stay by the...

I absolutely love coming to Hilton’s restaurant, especially on Thursdays—it’s become a weekly highlight for me. The atmosphere is always welcoming, but what truly sets it apart is the incredible staff. Yolanda, the cook, is simply amazing—her dishes are consistently delicious and thoughtfully prepared. You can taste the care she puts into every meal. And Carlos, the host, is the absolute best. He always...

I had the pleasure of staying at this hotel for the past four days, three nights. I was part of a team that hosts a convention so I had the chance to interact with multiple staff members. This is my fifth year working on this event and I can confidently say, this staff FAR exceeds any other hotel we’ve ever experienced. The Harth : Rosa, Carlos, Antone, Eric Incredible quick with our lunches as well...

Used facility ballrooms (3) & each ballroom was extremely cold all 3 days & run down, old & warn. Staff was pleasant & the hotel itself is beautiful. 2 restaurants & Starbucks inside. There's a Jimmy John's, Smoothie King & Bakery shop within walking distance to hotel. As well as a mall across the street & movie theater.

I stayed at the Westin from June 8 through June 13, 2023. I transferred to this hotel after having a bad experience at the courtyard in West University Houston. The service at this hotel was amazing. The location was excellent. The front desk manager Amy was very professional and was very concerned about delivering excellent customer service. She went out of her way to help me. The only feedback...

Westin Galleria was very convenient to stay at for conference, shopping, and finding food. However, I expected the rooms to be much nicer. I must say they were pretty average. They were clean, but the air conditioning wasn't all that great. I had to come from under the covers several times during the night.

I really enjoy staying at the Westin Galleria Houston Hotel. This is like having ur cake and eating it too! With the hotel being an attachment of the mall, u simply get on the elevator and step into the mall. And this mall is very nice. Has both trendy stores and high-end stores and boutiques. Various restaurants aside from the food court. This hotel/mall is perfectly centralized around everything...

Location 10/10. No more than 10-20 min from all hot spot. The hotel is literally attached to the mall. Super convenient if that interests you. Cleanliness 10/10. Smells good everywhere as well. Service 10/10 everyone we came into contact with was very accommodating. Bartender was a little aloof.

Everything was perfect....the room was great, clean and comfortable...The staff was very friendly and helpful

A wonderful experience during the Christmas holidays that we enjoyed every minute of. Our room was downstairs from the shopping center. So that children can relax any time they want.

I was a bit disappointed. My key card didn't work all weekend, despite me going to the front desk multiple times to have it re-keyed. The plug in the bathroom didn't work, so we had to use our hair dryer and styling tools at the desk. The pool felt great, but it was supposed to close at 10pm. People were out there until nearly midnight, so we didn't fall asleep until after then. And there seems to...

Most of there rooms need maintenance management take look of bathrooms I stayed in many times on this hotel bathrooms need maintenance and so rooms need remodeling . Other than that very clean great service

Our room was clean, comfortable and well-appointed. The location is within walking distance of shopping and restaurants. We were here for an event, so the location was perfect for us. We had a great view of the city from our room.

The hotel is aesthetically pleasing. However, the service was not up to par. I did not receive a microwave on the first day, as promised. There is no complimentary breakfast, but there is a Starbucks on-site and a food station that operates from 6:00 AM to 10:00 AM.

The place was wonderful. Everyone was great at customer service. The hotel manager is a wonderful, helpful young woman. The restaurant serves fantastic food. This was one of my best hotels and I travel around the country. Thank you Hilton Houston Post Oak!!! 5 stars!!!!

Accommodations are good - bathroom very small. Staff was knowledgeable and friendly. Overall experience was very good. We would probably stay here on our next visit.

Beautiful hotel for its age. Decorated with class and elegance. Price is worth it, rings are very clean and conference rooms were comfortable and set up on time with great service!

The front desk staff really could use not only customer service training but basic people skills as well. The hotel itself is very tired and needs a complete refresh. The lobby was littered with glassware from the holiday party the night before. Someone intentionally ran down the hall in front of our room and left a trail of jelly beans that was not cleaned up when we arrived nor by the time we checked...

Despite its age, this hotel has been well-maintained. My 3-night stay was issue-free. Its convenient location near the airport and 24/7 security in the parking lot were additional benefits.

I've stayed at hotels for 6 months now. And this one is the best ever. Breakfast is free, and there are many food choices, not just two items but 6 dozen. Friendly service. Bring you coffee. Real silverware. On Wednesday, they have oodles of noodles downstate from 11 till one. Thursday, they had tacos. Awesome. I had two items broken in the room, and they fixed them properly immediately. The maids...

I recently stayed at Sheraton North Houston and had a fantastic experience. From the moment I arrived, the staff was welcoming and attentive, making sure all my needs were met. The room was spacious, clean, and comfortable, with all the amenities I needed for a pleasant stay. The hotel's location is very convenient, especially if you're traveling through George Bush Intercontinental Airport. The shuttle...

This was our first time staying at this hotel. Friendly staff, clean rooms, beautiful pool, quiet areas, comfortable beds and a great gym. My fiance liked the bar and watched the game there. My kids had a great time too. There were no channels on the television, but that was no big deal. We had a really good holiday. Jewel was our receptionist. Maggie was our cashier. These women were amazing (great...

Great location and price for the room. Booked a room with a king bed and they put me in a room with 2 double beds. Didn't find out until I got to the room. They said they were at 100 percent capacity. Would've been nice to know that before i walked in. Other than that I had no issues.

The hotel's location is extremely convenient, being right off I-10, and the room was very clean. We had a corner room, so the view was excellent. The service at their restaurant was top notch, I would stay here again.

Always a pleasant visit everytime I've stayed at this hotel. My friends recently got married here and the overall customer service we received was phenomenal. The hotel is pretty big and has valet and then self parking in a garage at the back of the hotel.

This is a nice hotel, very pricey but worth the extra money. Pool area has dead palm trees, but the rest of the landscape is nice. Workout room is big and equipment is quality. Overall...good stay!

Beautiful place..Elegantly decorated at Christmas time along with Christmas classic.music playing throughout entries and lobbies. Love the indoor water pond. Beautiful especially when viewing it while riding down elevator. Easy parking for guests. Would highly recommend. Lots of little extras in rooms. Comfortable beds, plenty of pillows, plenty towels, and very clean

Smart hotel which is modern and in good condition. Helpful separate club room which we were able to use for business purposes. Breakfast was reasonable.

Rooms are clean and the bar service is usually great. Breakfast buffet is good too. Night check in service is good, or often bad. Location...LOL. This hotel is in Greenspoint. The locals, taxi drivers and Uber drivers will tell you not to stray from the hotel at night. They call the area Gunpoint.

Highly suggest! My room was neat, clean and updated! The hotel is in a great location and the customer service I received from Gregory was excellent! Will definitely be staying again when in town! I am very pleased with my stay!

When we arrived, seem like rush hour, there were 2 clerks 1 of which was not helpful at helping the guest get checked in. The clerk even got frustrated and walked away leaving a line of over 10 guest who needed assistance. Waited in line for over 30 minutes just to get checked in. The new upgrades are not geared towards families with little one. The rooms have no microwave. Traveling with a new born...

If I could leave more than 5 starts, I would do it! This hotel exceeded my expectations during my stay in Houston. The airport transfer was clean and on time, just as Megan promised at the front desk. The driver was very nice and quickly took me to the hotel. I was even able to register on my app and was given a digital key on the way to the hotel, so I just walked straight to the elevator and headed...

I love the hotel. We have been coming here for many years. Although a few things have changed over the years that will prevent us from staying here again in the future. Our son has special needs and a favorite feature we enjoyed at the Houston Marriott North was the "indoor/outdoor heated pool." We just discovered today that they filled the inside of the pool and now we only have a smaller...

I stayed a whole week, and Michael made sure that I had a good stay. I would recommend the DoubleTree to anyone looking for a quality hotel to stay at. Would definitely stay again!

Don't forget to use ʜᴏᴛᴇʟʙᴜʟʟʏ. ᴄᴏᴍ when booking your stay. This website will compare thousands of hotel sites and will usually have rooms that are much cheaper than others! You'll thank me later! This hotel has one of the highest ratings in the area. I've been staying here for a long time. If you're staying for a few nights, you definitely won't be let down. We've always enjoyed...

Double not advertised queen bed was a real disappointment. Paid parking disappointing too. Nice Saleen pool though. Good looking place. Helpful staff.

Excellent staff and customer service. Friendly and professional. Immaculate rooms, comfy pillows (a must!) Easy access to major thoroughfares. Wish I could've stayed longer to enjoy the inviting pool /patio area.

Pretty normal experience. No free parking for guests. Hotel is nuce enough and clean, but i didn't care for the bed much. Sheets were a bit weird and the comforter was too warm. AC constantly turned on and off, so sleeping soundly was not easy. Still, no major complaints. Fitness center was nice.

Clean rooms and pleasant staff. Starbucks coffeeshop, a restaurant, a separate bar facility, and small commissary store on site. Room service is not available. Large pool well kept. Parking in underground garage available for $12.00. Valet parking also available. Beautiful large park-like garden setting at rear of hotel. Nice for a morning, or after dinner stroll. Feather pillows provided. Comfortable...

Staff was great. Buffet staff was there to please. Couldn't use pool cuz rain. Self pkf not worth the 25 a day.

Very nice hotel with large rooms. Staff was exceptional at check in. City view seems to be the best.

The best part of this hotel is the staff. They will literally move mountains to make you happy. Highly recommend.

The best part of this hotel is the staff. They will literally move mountains to make sure you are happy. Highly recommend.

I was there for a retreat. The hotel is really nice from the entrance and a nice size room. The bathroom had multiple mirrors which is helpful for when you're stepping out. The food was good. The Whiskey Room is an easy favorite. The only negative, in a one night stay I had to get my room key reactivated several times.

My husband and I stayed for the weekend to get away from the hustle and bustle. I ordered a champagne package and they even upgraded our room. The robes and slippers were a nice touch and rose petals! We had a couples massage and Nick at Mokara did a fantastic job! The girl who massaged my husband was amazing too! They were both very attentive and very kind! All the staff at the spa, hotel and even...

Very clean nice up to date hotel. Friendly staff, nice lounge area and bar, good drinks, beautiful view of galleria. Would definitely come here again.

Great place to stay. Everything in the city is at the tip of your fingers. The area and the location makes it a " BIG TEXAS " stay. Plus they have a fast check in process with outstanding front desk service.

I reserved a room for my cousin's wedding day so that they could get ready, take photos, and spend their wedding night. Early check-in is based on day of availability and isn't ever a guarantee. We weren't able to secure an early check-in over the phone, but upon arriving 90 minutes before the ceremony to get the bride dressed Taylir and Angel saved the day. They immediately jumped on finding us any...

We had a great experience for the one night we were here in town for a wedding. The hotel is stylish, the staff is super friendly and they were able to give us a ride to and from the venue of no charge (but don't forget to tip, don't be that guy) due to it being within 3 mile radius. Would definitely stay here again when in Houston!

Nice, weird decor. Bar was fun. Right by galleria. I wasn't a fan of the lobby music. Modern dance music. Probably cool for alot of people though. Rooms were dope , foods dope. Go rockets

Nice lobby. Very professional and modern. However, check in was disorganized and my reservation was not what I was told it would be. But they made up for it. $200 per day per room hold on my card in addition to paying for my room is excessive but tolerable. Room was nice and clean. I'm not sure I would stay here again. But it was a good experience overall.

Grand hotel. has a bit of an old school and at times dated feel to the rooms but the communal areas are rather grand. Tons of facilities including an extensive leisure centre, numerous function rooms and restaurants. The Sunday brunch is a pretty extravagant affair with a ton of choice of an overall good quality All interactions with staff were excellent - very helpful and polite.

My wife, baby and I stayed at the Houstonian for three nights. We had a very nice experience. The guest service was impeccable. We enjoyed the outdoor pool areas. (There are no indoor pools.) We initially had trouble accessing the pool area with our cards, but the desk service was helpful and someone showed us the correct gate to use. We also took our baby to play for a couple of hours in the Houstonian...

We stayed here for some business meetings, and I have to say...I'm not sure that I get the hype. I spend about 150-200 nights in hotels every year and the Houstonian was not bad, but also didn't really stand out for me. So, let's start out with the good stuff. The staff was awesome, and we're always more than willing to help out. They were kind, helpful, and everything you would expect. Also, the...

This experience was so special to me. My husband got us a couples spa day as a surprise for my birthday. I had never had a professional facial or massage done before. The staff was incredibly friendly and helpful in answering our questions and helping us feel comfortable. Tiffany and Robyn were amazing. I loved the different stone and wood details throughout the building. I loved that my husband chose...

Awesome venue, incredible staff and great food. We were here for a work event and was treated very professionally.

Wonderful facility, I was super impressed and would love to come back again sometime. Super clean, amazing staff and almost everything you can imagine in a great location.

Overall this hotel is a great place to stay. The staff is super amazing. The front desk staff has outstanding customer service. Housekeeping does an excellent job in cleaning the room. The price of this hotel is very affordable. The hotel itself is an older Hilton property that has been maintained very well. One of the benefits is they do not charge for parking. Many of the properties in the downtown...

This hotel was one of the best hotels I have stayed in. Customer service was spectacular! Everywhere you turned around it was someone in view for assistance if needed. From the restaurant, to house keeping , maintenance and the front desk. I want yo say everyone did a stellar job, but Omar, Van and Amar were awesome! Manger of house keeping brought necessities right when requested . Thank you! This...

Very nice staff at front desk, I received text messages asking about the quality of service. Very clean as I expected. Plenty of conference rooms. Very close to stores and restaurants. I was not pleased with the bag you get at check in. It was just 2 waters. You don’t really need a bag for that.

An absolutely gorgeous hotel. They hold themselves to very high standards. Amenities are all high quality, rooms are very clean, decorated beautifully, and well light. We loved the view over the busy highway we had. It was fun seeing the lights at night. I would definitely recommend the Hilton Houston Galleria Area.

Our stay was very nice. Recommend! Room and restroom were clean, bed was comfortable, staff was nice and professional. There's a Starbucks inside. There was one thing that bothered me and is that the doors kinda slam. You can hear everyone's door close. I will keep them in mind for my next stay.

Food was nicely laid out and maintained, staff was friendly, lunch was a nice sandwich buffet and was tasty. Bathrooms were clean and well-maintained. Ample parking.

Real comfortable room. Terrific hostess in the members only hospitality room. If I weren't a Marriott fan before meeting her I would be after hearing her story.

In town for work. Location was fine and it met the basic needs. The room wasn't bad but could use some upgrades/renovations. Some of the ceiling tiles were discolored/vent was dirty...nothing too serious. I went to the Starbucks in the morning and I got the last muffin. More options there would have been nice. Overall, not a bad stay but not the nicest Marriott I've been to either.

Amazing staff, amazing concierge lounge. The rooms were quiet. Had dinner at the restaurant, good prices and the food was great. I would recommend this hotel for anyone staying in the area. It was 27 minutes from the airport. Traffic in the morning can be a little hectic in any direction.

I use this location for monthly meetings for my company and they are fantastic. The conference room is always set up in a timely manner and very clean. The service is excellent. This is why I will continue to use them unless I have a reason not to.

Nice place an has really big rooms. An has balconies on ever room an from inside kinda net different style of building. Has nice indoor pool an hot tub. I would definitely go back.

Big & comfortable rooms. Lots of amenities. Bed was firm. No fan or trash can in the bathroom. Fridge & microwave in place. My daughter loved the vanity. Great food at restaurant, but pricy. Watch out for the Houston hotel tax, it's high. Beautiful layout. Good security.

Clean with courteous staff, a gas station across the street and beautiful lobby that offers a restaurant and bar so need to leave your hotel for food and drinks. Doors separate the living area from the bed and there's 2 T.Vs in each suite (1 for living area/sitting area) and 1 for the bedroom. The kitchennet is small but does have a fridge. Very pretty building and lobby area with glass doors all...

Tia at the front desk is really nice and gorgeous. I love her smile and enthusiasm. The food is to die for and the rooms are beautiful.

Best hotel I've stayed in so far. Management was nice. The people were friendly and helpful, the grounds were clean and secure.

The hotel was great. Easy-to-find and the in-house eating options are pretty good. They have nightly happy hour and I got free breakfast buffets in the morning! I recommend staying here if you're in the area!

Beautiful hotel! I loved this hotel! The staff was friendly and the little things the hotel offers is amazing. Free snack/beverage bar in the room as well as complimentary breakfast. The breakfast options are great as well. Rooms are beautiful and clean.

We had a wonderful experience at The Lancaster Hotel, and a huge part of that was thanks to Kevin at the front desk. From the moment we arrived, Kevin was warm, professional, and incredibly helpful — he made the check-in process smooth and made us feel right at home. It’s rare to meet someone who makes such a genuine impact, and Kevin absolutely did that. Everything about this hotel exceeded expectations...

We chose this hotel for our 23rd anniversary getaway and couldn’t be happier with our experience. We were looking for a European-style hotel in downtown Houston and found this gem through Google reviews. From the moment we arrived, everything exceeded our expectations. The room was very clean and had a charming, rigid yet cozy style that gave it so much character. The entire hotel had a welcoming...

We had a wonderful experience at the Lancaster! Built in 1926, it maintains historic charm but has been beautifully renovated and maintained. Everyone we encountered- valet, housekeeping, breakfast staff, front desk were impeccable and friendly and provided exceptional service! The breakfast buffet is a big upgrade from the “usual” big chain buffets and the hotel overall maintains an elegant feel....

This is an absolutely beautiful hotel! It is nearly 100 years old but has been remodeled to classic perfection. The suite was spacious and very comfortable. The staff were so professional and respectful from providing pristine rooms, to assisting with bags and doors, they foresee your every need. It is located directly across from the Alley Theatre and Jones Hall thereby offering the perfect location...

Welcome drink & free snacks. Incredibly comfortable bed. Good sized room & bathroom. Great position very close to Bourbon Street, but in quiet road.

Because of the freeze and no water service through out all Texas, it was not the fault of the hotel that the cleaning staff could not get to the hotel nor that there was no water to make coffee nor that there was no restaurant service. The staff was gracious and wonderful under the existing conditions. All of Texas was shut down. There was no power, no water, no roads open, no airports, no cell...

The Sam Houston hotel is conveniently located in downtown Houston, within walking distance of Main Street's many bars and restaurants, Minute Maid Park and other sports arenas. The hotel staff are polite and helpful and my room was clean and comfortable. Fast elevators are always a plus!

I had a wonderful experience! I booked 2 rooms across the hall from each other for 3 weeks due to a storm. All the staff were friendly and very dedicated. They were very helpful and made my stay so wonderful and enjoyable. The rooms were cleaned on time and thoroughly. The walls are thick, which is great when you want to sleep. Great location! Many places to visit and all within walking distance. I...

Great set up at the bar. Clean & airy with a huge tv. We watched the Astros opener over cocktails & appetizers and everything was delicious and beautifully plated. The atmosphere was great and the wait staff were friendly and attentive.

I love this hotel. I came into town from Austin for a concert and this place was exactly what I needed. Great friendly staff. Great breakfast at the Pearl.

Stayed in a room overnight, and attended a wedding reception in the ballroom. The staff at the front desk was very helpful (offered drinks and snacks while we waited for our room to finish being prepped). The rooms could be better lit, but overall a fine experience.