Los Angeles Athletic Club

We recently stayed at this hotel and, unfortunately, my overall experience was marred by significant issues with billing that have yet to be addressed by the management.

The restaurant, though offering a pleasant ambiance, overcharged us on the night of our visit. We promptly paid the amount on our credit card, only to discover later that the same charge had been added to our room bill as well. Despite multiple attempts to reach out to the management via phone calls and emails, there has been no response or effort to rectify this error.

Another financial hiccup involved a daily fee for the gym, which was closed during our stay. We were assured a refund, but once again, our attempts to follow up on this matter have gone unanswered. It seems that the hotel is quick to charge for various amenities, even for a simple cup of self-serve coffee in the morning, without providing the promised services.

On a positive note, the hotel is well decorated, offering a comfortable and spacious room with a cozy bed. However, the thin walls are a significant drawback, allowing guests to hear everything happening in adjacent rooms. The bathroom, while serviceable, is smaller and somewhat outdated, with a few areas featuring dirty tile floors—more a result of age than neglect.

I would hesitate to recommend this hotel, particularly if you plan to visit the restaurant. Be vigilant when checking your bill for accuracy, and be prepared for challenges if you need to dispute any charges. Despite the attractive decor and comfortable rooms, the lack of responsiveness and accountability from the management significantly tarnished my overall impression of this establishment.