The Gates Hotel South Beach - a Doubletree by Hilton
Rooms and prices
Description
In this hotel 235 rooms, 8 floors.
Policies and conditions
- Pets are allowed on request. Charges may be applicable.
- Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
No cots are available.
No extra beds are available. - WiFi is available in all areas and is free of charge.
- Private parking is possible on site (reservation is not needed) and costs USD 42 per day.
- Payment options: American Express, Visa, Euro/Mastercard, Diners Club, Discover, UnionPay debit card, UnionPay credit card, No prepayment
- Check in time: 16:00. Check out time: 11:00.
Services and facilities
- ATM
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Television in lobby
- Terrace
- Private check-in/check-out
- Fire Extinguisher
- Non-smoking rooms
- Room service
- Fridge
- Family room
- VIP room amenities
- Cable TV
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Iron and board
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Telephone
- Iron
- Bar
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Cafe
- Restaurant
- Snack bar
- Vending machine
- Microwave oven
- Poolside bar
- Coffeemaker
- Bottled water
- Free Wi-Fi
- Internet
- Shuttle
- Car rental
- Spanish
- English
- Multi-language staff
- Tour assistance
- Free bicycle rental
- Billiards
- Sun Deck
- Parking
- Parking nearby
- Swimming pool
- Spa tub
- Indoor Pool
- Outdoor pool
- Beach facilities
- Water sport facilities
- Beach/pool towels
- Private beach
- Next to the beach
- Business center
- Fax machine
- Meeting and presentation facilities
- Conference Hall
- Golf course
- Fitness facilities
- Gym
- Doctor
- Massage
- Sauna
- First Aid Kit
- Babysitting and childcare
- Family/Kid Friendly
- Pets allowed (under 5 kg) (surcharge)
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Contactless check-in and/or check-out
- Additional measures against COVID-19
The nearest beach is located on the distance of 210 m. It takes 3 minutes To the beach!
The distance to the sea is 270 meters
Street view
Video: The Gates Hotel South Beach-a Doubletree by Hilton
Map
Reviews
This AI automated system was easier and convenient.
Whenever housekeeping did stop by in person by knocking, and I asked them to return in a few mins as we were stepping out, they seemed to ignore the service those days.
I left my laundry in a bag for service as well with the paper filled out on what items needed to be washed, and my request was ignored for over 3 days.
Ended up having to take my bag to a laundromat myself (my infant had thrown up several nights so we had lots of shirts to wash) that was the only fault of deducting a star.
Other than that, service elsewhere was great. The valet was great! Much appreciated to grab our car several times a day because we had an infant and errands to run.
- I didn't like that my room had no balcony, asked for a balcony room was told that they only had one double bed room with balcony and it was occupied which sucked, also didn't like that waterflow in the shower was slow to drain, didn't like water filling up around my feet, lastly a smart tv would be nice.
We arrived early and our room was not ready - no problem, didn't expect it to be. I did however take issue when they stated they would safely store our luggage until the room was ready and I returned 3 hours later to find it sitting exactly where we had left it instead of in a locked room.
Upon getting to our room we found that there were only two towels. My husband called the front desk for more. After multiple calls to the front desk that went unanswered we finally reached them. Only problem being that they never brought any additional towels!
Left the hotel at 10AM to return at 5:30PM to a room that hadn't been cleaned. They finally cleaned our room at 8PM but then left us with only ONE towel (is there a national towels shortage that I'm unaware of?!?), a dirty/wet bathmat, and no shampoo/soap/lotion. Tried to call the front desk, but surprise surprise - no answer!
Almost forgot - got into the elevator with my husband and another guest only to go down three floors and have housekeeping push an ENORMOUS bin of foul smelling garbage into the elevator to ride down three floors with us scrunched up into the corners! Classy!
This place is a total joke and way over priced. Would never stay here again!
Frequently asked questions about The Gates Hotel South Beach - a Doubletree by Hilton
How much does it cost to stay at The Gates Hotel South Beach - a Doubletree by Hilton?
The cost of living in The Gates Hotel South Beach - a Doubletree by Hilton depends on the date, rate, number of guests etc. Enter your dates to see prices.
Is it far from The Gates Hotel South Beach - a Doubletree by Hilton to the nearest beach?
It takes 3 minutes to reach to the nearest beach.
Which room categories are available in the The Gates Hotel South Beach - a Doubletree by Hilton?
You can book Room, Room with pool view, Room with balcony and with pool view, Quadruple room with pool view, Quadruple room with balcony and with pool view, Double room, Double room with pool view, Double room with balcony and with pool view, Terrace Double room, Gates room, Gates Quadruple room, Gates Double room, Accessible room, Accessible Quadruple room, Accessible Double room, Accessible Terrace Double room, Double Suite, Double Suite with balcony and with pool view, Accessible Double Suite with balcony in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at The Gates Hotel South Beach - a Doubletree by Hilton?
Check-in at The Gates Hotel South Beach - a Doubletree by Hilton is possible from 16:00, check-out is until 11:00.