5 star hotels in Miami Beach

Good but lots of hidden fees and costs, missing basic free amenities in rooms like water

Service at the pool took long (ordered a beer bucket, so no mixing)! Refreshment lounge keys did not work, had to walk through all the hotel buildings again. Elevator in Tresor tower took forever since two were out of service, late check out was obly granted after asking personally at the reception but denied when calling guest services (20Minutes in line)! Prive and reputation did not match the expectation

I stayed in this hotel with my family from April 11 to April 16 and overall the rating is 4 out of 5, we were satisfied with everything, although on the last day of our visit we noticed that my wife’s new shoes were missing. We filed report together with the security guard. We hope the hotel management will consider its reputation, accumulated over many years, important and will respond.

This is not a five star hotel; it’s a four star. The rooms are adequate, but not luxurious. They have a ghastly picture of a chateau on one wall. The bathrooms are nice, and the rooms are quiet in the evening. We went to the beach and we were seated on the second row of jammed together beach chaises with a peek a boo view (about 1 foot) of the ocean. If you like loud & glitzy, their pool area is the...

Absolutely loved our stay. Everyone in our group had an amazing time. The food was excellent with plenty of dining options. The check in process was seamless and allowed us to check in early. Would recommend staying here!!

Nice place but they are all about charging you. A $38 drink is a robbery. $309 for a cushion by the pool is absurd. Nice place and well kept main areas. No coffee pot is a big deal. They never reloaded the room refrigerator.

My girlfriend and I booked our anniversary trip here and it was the best thing we’ve ever done. Diego who works in reservations is one of the best employees working at this hotel. If your looking to book a trip ask to speak to him. Anything you need he is the person to speak to he made our trip so memorable. The hotel should be a 5 star hotel it’s clean, the beach is beautiful and the rooms/views itself...

The hotel is beautiful it smells amazing all the time! Our room was super cute but it was not serviced daily. I even went to thr reception and mentioned it and the cleaners came and made the bed but never changed the towels or trash. There really is no where to eat but a small cafe that's good and there's 1 restaurant by the pool. We ordered food with the servers at the pool which was great! We did...

Wonderful hotel! I absolutely enjoyed staying here. The staff is amazing and extremely pleasant. We had our room changed because I accidentally booked the wrong room and the was no hesitation moving us to the room I initially wanted to book. The pools are really nice. The hotel is just overall amazing. Clean, beautiful, nice appearance all around

While the hotel undoubtedly boasts a prime location and offers a range of appealing amenities, the practice of imposing a significant $200 per night incidental fee after check-in warrants careful consideration. From a guest's perspective, discovering such a substantial charge after arrival can indeed feel less than transparent. While hotels often have policies regarding incidental holds to cover potential...

Really can’t say enough great things about Eden roc. Took a sort of extended vacation, stayed here for two weeks and loved every minute of it. Highly underrated gem and my new favorite hotel in Miami Beach :) There were a lot of people checking in when I arrived, but front desk staff were on top of it and super attentive making it a quick and painless process. Rooms are clean, spacious, top notch...

Wonderful holiday. Melissa at the front desk was very helpful and accommodating from the moment we checked in. The view from our room was amazing! Clean and spacious room. I really liked that there were different pool options to choose from. Also the jacuzzi was great. Malibu Farm is also on site and they had a great menu right on the beach. They also served breakfast all day which I really enjoyed

The hotel is in a very good location, right on Lincoln Avenue in South Beach. The rooms are nice and soundproof, but the room rates are high. The Greek restaurant in the restaurant should have been outsourced, the price/performance ratio is too poor, and the service is average.

As people who travel regularly, we place a lot of emphasis on other reviews when booking. I was rather concerned reading previous reviews of this property, but having stayed at multiple other Ritz Carlton’s (Singapore, Koh Samui, Dalllas, Melbourne etc) we hoped the brand would live up to expectations and great experiences at other properties. IT DID NOT! Strongly suggest avoiding this property at...

One of the affordable ritz carlton but it seems that the hotel is a little bit outdated. Great location tho

If you stay here, you can understand what i gave the all 5 stars to each criteria. very awesome and nice hotel. I really enjoyed.

Building was bit old and foods were ok. Not the best ritz carlton i have ever stayed

The room smelt damp, mouldy… not the best smell for a RC hotel. They shut the A/C down one night for maintenance and the room got uncomfortably hot. That then teamed with a fire alarm at 1am & then again at 5am (obviously caused by the work being carried out) was not a great night stay. After all a hotels basic fulfilment is for a place to sleep!! The staff at the hotel were great 5 star service from...

The room type should be the most expensive in the hotel. Check-in was delayed until 5:30 pm. The mattress of the king-size bed in the guest room collapsed in half. I complained to the hotel, but the mattress was not replaced in time. Later, I found that the sliding door lock on the first floor of the guest room could not be locked. It was not repaired that night. The lock was replaced the next morning...

I called twice and was told they would refund me because I was overcharged, but I never got a refund.

The room is a bit old, but the hotel lobby and breakfast are good. The service is average.

The hotel is very good and the service is very thoughtful

No coffee maker in rhe room Very poor soundproofing. I woke up because of iphone ringing in the next room. Just a few amenities available in the bathroom. Frontdesk smiling & friendly but with 0 effectiveness. So fake. The amount blocked on the credit card was 3 times more than the ammount they said they will block. Even so everyday they try to block 100-200$ more. All this with a prepaid booking...

This is not my first time staying here. The service attitude is very good.

Love this hotel! Just got back from our fourth visit. Didn’t have a great experience upon arrival, But Rachel from guest services made everything better. Highly recommend hanging out by the pool and ask for servers Kat or Daniel!! These two servers are amazing and made our time by the pool very enjoyable. I can’t praise Kat and Daniel enough. The best service we received during our stay 💯

Stayed here for 3 nights, and everything was top notch. I read the negative reviews but decided to stay anyways and glad I did. I expirebce nothing included in the negative reviews. Marcelo checked us in and he great. He explained everything and asked if staying for a special occasion. He also followed up via email and text each night to make sure our stay was nothing but perfect. All the other staff...

Fun place with hip vibe typical of W and perfect fit for Miami Beach - club music and adult atmosphere. Great location and phenomenal service (thank you Rita!) from staff. Nice new touches with available bikes and hotel SUV to drop you at dinner. Beach and pool are both awesome. Get there early for best seats. Rooms are super nice with cool decor, especially if you can get one on a higher level with...

I chose this hotel based on customer reviews, and we would give The W on South Beach 6 stars if we could! The service and hospitality were outstanding! From the valet to the front desk and security throughout the hotel and beach service, everyone is prepared to make sure you have an exceptional stay. Laura at the front desk offered to give us a personal tour of the property! The location is excellent...

The staff at this hotel are exceptional, they go above and beyond to cater to your needs/requests. Our room was beautiful, the hotel maids who cleaned our room every day were very thorough and detailed oriented. We thoroughly enjoyed our stay here.

Beautiful hotel! Many things to do (pool, beach, bars, restaurants, etc.). Staff is extremely polite and ready to handle any problem. Always have a door open for you. Constant room service. My only complaint would be thin toilet paper ?

We had a great stay at Nobu. Prices of food seemed comparable for a resort stay, a few more dollars than restaurants outside the hotel. Everything includes a 20% tip, including a coffee at the cafe (I usually don't tip 20% for a coffee). Nobu restaurant was very good food, expect to pay $100+ per person. Service was very friendly and fast. Nobu shares a lobby with the Eden Rock hotel so they also share...

We are just finishing our stay here at Nobu and it was truly an amazing experience. The location, views, rooms, and amenities were all amazing. But the standout service is what truly sets this property apart from competitors. Richard R greeted us upon arrival and made it possible for us to check in hours early when we first arrived and offered upgrades to us. Richard was beyond kind and when checking...

We were really happy about almost everything at Nobu. The area of Miami Beach itself is a little pricey and since we were using public transportation it was tough to get a good breakfast that didn't make you feel like you were paying for dinner. Their beach is really nice. The service was excellent. The pools were good, and atmosphere was great outdoors and indoors. The hotel was scented with lemon...

I stayed at the Nobu hotel after having had an awful experience at the Fontainebleau my last time in Miami. This 5 start review is due to the fantastic service that I received this past weekend. Richard at the front desk was extremely nice and thorough. The highlight was the adults only Nobu pool. The staff at the pool treated you as if you were an old friend. These staff members made it extra special...

All around great experience staying here. Really beautiful resort. The spa was definitely on par with worldwide luxury standards. Rooms are small but well equipped. The staff was very attentive and great to deal with.

This place is heaven on Earth. We booked a room on the 8th floor and it had a stunning view. The lobby and bar have great ambiance and are conducive to intimate gatherings.

The whole structure of the hotelm the rooms, facilitiesm the staff, everything was just superbe, I was really impressed and totally enjoyed my stay! The breakfast in the restaurant Atlantikos situated right in the hotel had a great range of choice, wether choosing from the menu or having the buffet. There also was staff and personnel taking care of plates and requested dished who were very kind and...

This hotel is absolutely beautiful and the rooms are as well. I only had 2 issues with my stay here at the St. Regis but I can honestly say the hotel front desk and staff made up for it in a nice way. Our phone wasn’t working once we got there and we couldn’t get into our room after a nice day out. Overall, our stay was here was pleasant.

Without a doubt the best hotel I have ever stayed in. I was surprised to see St. Regis as child friendly as this one, but you can tell they train their staff well to work with children. Don't worry, if you don't like kids, you won't even know about them because they have another pool that is just for adults. The staff were very helpful and friendly and the food was always fresh and fast...

Without a doubt the best hotel I have ever stayed at. I was surprised to see a St. Regis as kid friendly as this one was but you can tell they train their staff well on kid engagement. Don't worry though, if Kids aren't your thing you won't even know they are there since they have another pool area that is adults only. The staff was over the top accommodating and friendly, food was always fresh and...

We couldn't made a better choice for a few day getaway. Kudos to Michael, the front desk manager who was unbelievably courteous, going out his way to make our stay comfortable and memorable. Any issues were resolved quickly in a professional manner. Thanks as well to the wonderful staff. We will definitely be coming back here and give the highest recommendations.

Cool hotel! And the beach is like in the Caribbean)

This hotel was interesting. The decor and layout is quite nice and spacey. The rooms are small but detail oriented and chic. My absolute favorite part of this hotel would be the restaurant. It is an Argentinian BQQ with Japanese Fusion and I am still thinking about the meals I had there... Seriously incredible. My biggest complaint/concern was the service at the pool and the clueless employees. I...

Beautiful always, a spot worth experiencing. Very nice staff in hotel, restaurant and bar closest to beach entrance. Lobby bar is intimate and inviting - bar tender takes the job quite seriously but drinks are top notch.

A few times he lived in, this large historic hotel on Collins Avenue with great views from the rooms on the sea and the beach is a great Japanese restaurant Umi.Friendly staff,large rooms and a stylish interior design.Great Agua Spa with full treatment and a small piece of public beach with sun beds,as with all the neighboring hotels.Delicious breakfasts.The hotel was built in the art Deco style exactly...

I love the art which is what this place is known for. My room and hallway absolutely need a make over. However some of my friends who stayed here as well had very nice updated accommodations.

We ate at their highly rated restaurant and although the food was amazing, the service was lack luster at best. Worth it if you're really into seafood, just be prepared for a family style type of service.

Went for NY2018. Amazing vibe, festive more lounge like room themed for Studio 54 with an original Studio 54 DJ, brought in 2018 with a great crowd with lots dancing

Pool wasn’t cleaned the rest was awesome

Poor cleaning, uncomfortable bed. Overprice hotel.

I had an incredible stay at the Faena Hotel in Miami Beach. The Living Room club was a vibrant and stylish spot to unwind in the evenings, and the restaurants were equally impressive. The service throughout the hotel was truly five-star. The rooms were spacious, beautifully designed, and full of character. I’d absolutely stay here again.

Staff at front desk can be nicer and not so snobby. Noise at night around 2 am. The property itself is beautiful

From the moment of arrival, one is made to feel like a valued returning guest. It is uncanny how nicely they make you feel welcome and comfortable.

Being a Faena Rose member, I frequent the Faena Hotel quite often and am always glad to see the valet and hotel staff. They are all very welcoming and professional, especially Luis at the door. He is always Happy and always has a smile on his face. Having that greeting on a consistent basis is just one of the many positive encounters that makes the Faena staff so special.

Carillon Miami Wellness Resort offers a serene and luxurious retreat with a focus on wellness. The staff are incredibly attentive, ensuring that every guest feels cared for and comfortable. The rooms are not only spacious but also well-maintained, with a high standard of cleanliness that adds to the overall relaxing experience.

I booked the Oriental massage at Carillon and I have to say Andrea gave me one of the best massage experiences I have ever had. I am a massage aficionado and have gotten massage treatments in many spas and many countries and she was amazing. I would give her 5 stars. I also tried the Thermal experiences and enjoyed them. I've been on the lookout for water therapy in the US ever since I tried them in...

The spa was nice. I e bored all of the amenities. The steal room wasn't working, so I was disappointed about that. My services were great. Even though I had to ask to be escorted to the locker rooms to put my things away, I enjoyed my spa services. The stay? Not so much. They messed up on my booking which resulted in me having to meet with the director. Luckily we remembered the date and time we called...

Recently me and my husband went for a spa day at Carillon Wellness Resort. The spa is a sanctuary of tranquility and rejuvenation. From the moment you step in, you're enveloped in a sense of serenity. The therapists are highly skilled and attentive, ensuring each treatment is personalized to meet your needs. The ambiance is calming, with soothing music and aromatherapy enhancing the experience. The...

What a wonderful way to spend an afternoon 😊 I was impressed with the quality of customer service provided by the staff. The facility was very clean and the aroma throughout the spa was calming. The restaurant at the stand was amazing too, everything was amazingly fresh and served hot to the table. I will plan another day at the beach at this place

Clean! Attentive staff! The beach and pool staff are great! Every dining experience included great food and choice. The long, tall windows offered a beautiful view of the ocean. The spa staff were knowledgeable and my first experience with touchless technology was amazing. The Prism Light Pod was perfect for refreshing my mind from the stresses of life!

The atmosphere, service, and food was impeccable. The price was a bit higher than what I’m used to, but also not local to Miami. The food was 5* quality, and the drinks were flowing nonstop during their Saturday brunch. Highly recommend.

This is a review for the brunch. I live around the corner so I’ve had friends staying at the Setaï and I know from visiting them that the service and amenities are great 👍🏽 Also beach chairs are very spaceful And they provide nice extra add ons. That being said, as a neighbor I come here often and I always enjoy when I see ALEX FURRER The GM: he is always on top of things and I’ve noticed when he is...

I can only say that it is not bad...

Save your money and stay at the FEANA instead!! Way better designed, way more genuine staff, and insanely cooler atmosphere than here. As a luxury hotel designer myself, the design of the Setai could be way better. Service is terrible - rude and plays favorites based on who they think will tip. IE: My sister and I ate at the buffet one morning (very plain buffet, nothing special at all) and they didn...

I could stay here forever! Beautiful hotel with very courteous and professional staff. Great location close to everything and the brunch was fantastic! Brunch, a massage and a nap! Woo woo

It is one of the finest places Miami beach has to offer. Restaurant has amazing food. Try the truffle dumplings and the pecking duck.

Facilities: Complete Sanitation: Clean Service: Excellent

An outstanding location with a truly fantastic staff, The Ritz-Carlton holds up as a fantastic, family friendly hotel here in Miami. However, the knock is that the pool is in desperate need of updating and is honestly a touch surprising given how excellent this brand generally is. However, the location on Haulover is stunning with ocean or inlet views from most rooms. The spa is fantastic as well....

Sadly, we ended today our probably best holiday ever in the Ritz Carlton Bal Harbour in Miami. We stayed there for two weeks and could not be thankful enough to all the amazing people who helped us during our stay there. From the people at the front desk, housekeeping personnel, the gentleman at the door always welcoming us and helping every single day, and personnel at the restaurant, at the pool...

I had an amazing experience at The Ritz-Carlton Bal Harbour, Miami. This was my fourth hotel stay in Miami, and I must say, it stood out for its exceptional quality. I stayed in a spacious suite with a living room, one bedroom, and two bathrooms. The suite was beautifully designed and incredibly comfortable. I stayed for five days and even visited the spa for the first time, which was a wonderful experience...

The room is a bit old. The scenery is beautiful. The service is very good.

Room was AMAZING (2 bedroom suite: 1 king, 2 queen - harbour/ hotel entrance corner view). The comfort of the beds and pillows were definitely lacking. The pillows were feathered and extremely flat. The bed was hard and felt like you were sleeping on a hammock. Service was IMPECCABLE! Food was good...steaks were overcooked by A LOT (requested medium rare - cool to warm red center, got well done -...

We go to Miami every two years. We usually stay at Faena, but this time we decided to make a change and stayed at the Four Seasons Surfside. The hotel is very new and beautiful, the rooms are very spacious, and its design is quite relaxing. The restaurants and food were very good. The staff were very attentive. I think the fact that it was not overly crowded was definitely an advantage.

Got an early Saturday reservation, had to sit at cocktail table in bar. Table way too small for 3 people having dinner. Live music lovely and staff very attentive. I think I expected too much of the food bc of the ratings of this place. But my palet left disappointed. The fresh bread and butter delish as is complimentary crudite. The Fois Grois appetizer was $48, small and not as good as many we have...

Without a doubt the best FS experience we have ever had and the most expensive. The building itself is so full of character and in such a wonderful area of surfside. Rooms are well appointed with all the mod cons and the most comfortable FS beds ever. Service on point pre stay, stay and post stay and exceeded all of our expectations. The area is not the cheapest area to frequent, and we were taken...

This review does relate to The Champagne Bar at the Four Seasons Surfside in Miami. Visited the location for lunch and were not disappointed. Excellent service, a nice selection of champagne by the glass and very good food from a smaller lunch menu. Well presented, tasty and overall, simply good! It was a very enjoyable lunch and we would definitely return if given the opportunity!

This review is for the Restaurant The Sur Club. Being a huge fan of Thomas Keller, I wanted to try this restaurant in The Four Seasons Hotel . We were greeted immediately and escorted to our table. We did not like the location of the table, it was a booth . We requested a table with 4 chairs. They immediately took us to another table which was much nicer. The maitre D immediately came, introduced himself...

This review is mainly directed to an incredible staff member Augustine who is in guest relations. Four Seasons what makes your hotel a stand out is people like Augustine who went over and above to help me . He helped me retrieve an old gift certificate, then helped me to secure a reservation at the Lido on a busy Saturday night. How nice it was during the evening when he took the time to come over...

We have a new best kept secret. ;) This hotel achieves a level of absolute satisfaction on all levels for every type of guest. Pricing is extremely fair and they go way above and beyond. Please keep this hotel going strong I am so very glad it has given us this diamond in the rough. Do not assume one bit this one is as they say "legit".

Loved that this hotel was smaller then a lot of other options nearby. Staff were really attentive and friendly. Breakfast was fantastic and Drinks at the Traymore bar was fun in a awesome setting. The hotel rooms are bright and cool. The rooftop hydrotherapy pool steals the show, amazing and stunning to be up there. Highly recommend a stay at the Como Metropolitan Miami.

Went to Traymore restaurant, food was delicious and staff were so friendly!! Helped us to move to another table when it was raining!

This hotel met beyond expectations. The staff made us feel like royalty on our 4 night stay. Staff was very friendly, nice, helpful, and caring. S/o to Sergio.. he’s wonderful. He made himself memorable just by the awesome service that he gave. From bringing our bags to our room to a quick room tour. The room provide robs and slippers. Room service and other needs was very easy to obtain. S/o to Tye...

100% best little boutique hotel ever. Service by ALL staff is impeccable and friendly. Rooms spotless, cleaned twice a day, got an upgrade for my birthday and added convenience of having us be able to get access to our room at 630 am after a red eye which NEVER happens in real life. Awesome food, both in room service and restaurant there for breakfast or dinner is SO delicious and drinks by the pool...

Really nice hotel! Their burger is DELICIOUS, also don't forget to order their truffle fries!

I like this hotel, the food are super delicious, rooftop is very cool. Location are perfect in Miami

I had a wonderful stay at Kimpton Angler's Hotel during my trip to Miami. I was especially impressed by the exceptional service provided by Mohammed Dhia, Varun, and Supervisor Anthony. Their attention to detail and warm hospitality made my stay truly comfortable and enjoyable. I’m incredibly grateful for their efforts, and I would definitely choose this hotel again on my next visit to Miami. Highly...

The hotel is located in South Beach, just two blocks away from the beach. There are many restaurants nearby. The hotel staff are very friendly and the rooms are quite large.

Thought the room would be a little more modern otherwise top notch.

Good service, good hygiene, good environment, good location and convenient transportation.

I was initially worried about going here. It wasn't my usual hotel in Ocean Drive. When I find a place I like, that's where I go. Unfortunately, my usual hotel decided to stop renting rooms for one night. I always stay only one night in Miami. Kimpton is a beautiful hotel very close to everything. The rooms are large and stocked with everything you could possibly want or need. The service is great...

Good location. Tiny room! More like a cabin really. More space dedicated to the mini bar than to places for hanging or storing clothes. Should waive the $40 resort fee during Miami Music Week, when the pools are effectively inaccessible to hotel guests.

Teeny tiny room!!!! No closet and only a wire rod for hanging clothes. But!...hotel is amazingly retro and beautiful. Only valet parking. Two of the male concierge staff ignored me and did not even say hello upon my arrival and after my standing at the front desk for several minutes. A third helped me and was somewhat friendly. Just seems to me there should be a little warmth at the front desk, as...

Great food, service and atmosphere. Higher class of people enjoying the Hyde bar by the pool, inside bar, and formal dining. A lot to do without leaving the Hotel. Rooms were a little small but very nice. Will be going again soon.

Stayed at the SLS while in town for Art Basel Miami 2017 and it was amazing. they gave us an amazing room with all the amenities and the concierge was amazing at getting us into restaurants and clubs we wanted to go. it very neat and boutique.

This place prices itself as it is the greatest hotel in the planet. The rooms are small. There are almost no complimentary ammenaties. The decor is strange and eclectic. The beds are uncomfortable. The staff and their katsuya restaurant are their saving grace.

Hip, funky rooms, cool decor, trendy crowd, great food and drink options, solid location, and terrific pool scene - half star off each for service/attitude and pricing but I would consider staying here again.

Amazing experience!!! Super chic & elegant hotel. We had a very relaxing stay! Fritzner & Fritz made our stay extra special! They went above and beyond to welcome us! I highly recommend this hotel! I love that they have yoga in the AM and also have a live piano show at night! I loved that the room was dark and there was no noise so we were able to sleep in! Beautiful experience and we will be back

One of the best hotel experiences I've had. The hotel is clean throughout the property, staff is so welcoming and friendly, always smiling. Location is amazing. Breakfast is wonderful. Rooms are small but no one spends too much time inside the room so it doesn't matter at all. Would definitely come back.

This was an amazing hotel w/ even better service and accommodation. From Fritzner to all the concierge staff, to the restaurant staff, to the housekeeping staff, to the musicians that provided a calm ambience, everyone did a wonderful job. The hotel has beautiful art showcasing works from all types of artists. Beautiful rooftop pool and bar. Lovely heated courtyard pool. That section of ocean drive...

The hotel was an absolute dream. My husband and I loved everything about the hotel and the location. It was the perfect choice for our baby moon. The customer service and attention to their guest was top notch especially from Oscar. From our second night when we dined at the restaurant through our entire seven night stay. Every day he took time to ask us about our day and gave us ideas of what we...

Hands down the best hotel in Miami. The staff is so warm and welcoming and makes you feel like family. The service is top tier and the food is delicious too. They have a beautiful rooftop bar and the staff always go above and beyond to make a pleasant experience for their guests. They also make delicious martinis and Carmen in particular made the best espresso martini we ever had. if you’re looking...

It would be easier if the buildings were a little less complex. Lots of elevators and Doorways to go through to get to your room. Service was good. Location is great. The pool is nice.

Right on Ocean Drive, but away from the hustle and bustle. Half a block from the beach.

Hands down best hotel for friends, couples and families. Beautiful amenities, great location, direct beach access and multiple different pools including the rooftop for adults. The food here is also incredible! 12/10 highly recommend

1 Hotel South Beach is one of those places that makes you think: “I could live here.” It’s truly a full experience — you don’t even need to leave the property to enjoy your day. The rooftop pool is a dream — with amazing sushi, delicious food, desserts, and a beautiful vibe. There are beachside restaurants, fun events and parties, and the beach itself is absolutely stunning. The service is top-tier...

This is the most satisfying hotel I have ever stayed in

Second time staying here, my hubby and I always come here to celebrate our anniversary and this time not only our anniversary but a little baby moon. We were greeted by Jessica who I must say gave us over the top service and hospitality. This woman was extremely busy with an overload of guests trying to check in and she still took the time with us, and gave us amazing service and we shared we were...

This has been, by far, one of the best hotels I’ve ever had the pleasure of staying in! The rooms are clean, spacious and comfortable, the amenities are incredible, there are so many delicious dining options in the hotel, the pools are relaxing, the service was impeccable…. I could go on an on about this hotel! I was thoroughly impressed by how attentive and nice all of the staff were. They certainly...

Our stay at 1 Hotel South Beach was truly exceptional—one of those rare experiences where everything just works and you feel genuinely cared for from the moment you arrive. We received a warm welcome at check-in, with a helpful bellman and a smooth process overall. Claire was especially wonderful—she gave us a quiet room perfect for our baby and even arranged thoughtful surprises that made us feel...