Hotels in Miami Beach

Good but lots of hidden fees and costs, missing basic free amenities in rooms like water

Service at the pool took long (ordered a beer bucket, so no mixing)! Refreshment lounge keys did not work, had to walk through all the hotel buildings again. Elevator in Tresor tower took forever since two were out of service, late check out was obly granted after asking personally at the reception but denied when calling guest services (20Minutes in line)! Prive and reputation did not match the expectation

I stayed in this hotel with my family from April 11 to April 16 and overall the rating is 4 out of 5, we were satisfied with everything, although on the last day of our visit we noticed that my wife’s new shoes were missing. We filed report together with the security guard. We hope the hotel management will consider its reputation, accumulated over many years, important and will respond.

This is not a five star hotel; it’s a four star. The rooms are adequate, but not luxurious. They have a ghastly picture of a chateau on one wall. The bathrooms are nice, and the rooms are quiet in the evening. We went to the beach and we were seated on the second row of jammed together beach chaises with a peek a boo view (about 1 foot) of the ocean. If you like loud & glitzy, their pool area is the...

Absolutely loved our stay. Everyone in our group had an amazing time. The food was excellent with plenty of dining options. The check in process was seamless and allowed us to check in early. Would recommend staying here!!

Nice place but they are all about charging you. A $38 drink is a robbery. $309 for a cushion by the pool is absurd. Nice place and well kept main areas. No coffee pot is a big deal. They never reloaded the room refrigerator.

Tasteful. Elegant. First Class. I was recently there for a conference. The hotel was spotless and oozed luxury. And without a doubt, they have the absolute best scrambled eggs and bacon in town. Honestly, I didn't know they could be that good which leaves me wanting to dive in deeper and experience more of what the Lowe's has to offer.

We lucked out booking this hotel. Many restaurants within walking distance. The beach and pool are lovely and the rooms are immaculate. The staff is exceptionally accommodating and helpful. We loved being helped by Ricardo both at the pool and at the beach. He was so engaged and interesting to talk to and had excellent restaurant recommendations. We were happy to find ourselves in his section at the...

Close to beach , good location , staff are so nice

Wonderful stay ever. The location, the staffs, let me start with Brad the reservation agent, who helped us to book this amazing accommodation room with food and beverage deal. i thank you so much well done. Neysha at the front desk, she was so sweet and she went beyond and above our expectation . she even recognized our anniversary sent us an Amenity. we appreciate the love. Awesome staff. The...

I love the Loews in Miamai and have been staying here for many years. It is well-run, with large, comfortable and quiet rooms, a beautiful boutique and central location with an easy walk to shops, Lincoln Road, and other hotels. It is beachfront with a large pool and access to its own stretch of beach. Beach chairs are usually included in your room rate (but ask first when you check in). It attracts...

To be quite frank, this is a nice 3 star hotel at best. Staff is nice. Food was very bland at restaurants. Was being dripped on while eating lunch. No working power outlets. I get you did/are doing renovations, but don't try and pass this off as a 5 star hotel. I've stayed in nicer 4 star hotels.

My girlfriend and I booked our anniversary trip here and it was the best thing we’ve ever done. Diego who works in reservations is one of the best employees working at this hotel. If your looking to book a trip ask to speak to him. Anything you need he is the person to speak to he made our trip so memorable. The hotel should be a 5 star hotel it’s clean, the beach is beautiful and the rooms/views itself...

The hotel is beautiful it smells amazing all the time! Our room was super cute but it was not serviced daily. I even went to thr reception and mentioned it and the cleaners came and made the bed but never changed the towels or trash. There really is no where to eat but a small cafe that's good and there's 1 restaurant by the pool. We ordered food with the servers at the pool which was great! We did...

Wonderful hotel! I absolutely enjoyed staying here. The staff is amazing and extremely pleasant. We had our room changed because I accidentally booked the wrong room and the was no hesitation moving us to the room I initially wanted to book. The pools are really nice. The hotel is just overall amazing. Clean, beautiful, nice appearance all around

While the hotel undoubtedly boasts a prime location and offers a range of appealing amenities, the practice of imposing a significant $200 per night incidental fee after check-in warrants careful consideration. From a guest's perspective, discovering such a substantial charge after arrival can indeed feel less than transparent. While hotels often have policies regarding incidental holds to cover potential...

Really can’t say enough great things about Eden roc. Took a sort of extended vacation, stayed here for two weeks and loved every minute of it. Highly underrated gem and my new favorite hotel in Miami Beach :) There were a lot of people checking in when I arrived, but front desk staff were on top of it and super attentive making it a quick and painless process. Rooms are clean, spacious, top notch...

Wonderful holiday. Melissa at the front desk was very helpful and accommodating from the moment we checked in. The view from our room was amazing! Clean and spacious room. I really liked that there were different pool options to choose from. Also the jacuzzi was great. Malibu Farm is also on site and they had a great menu right on the beach. They also served breakfast all day which I really enjoyed

A hotel suitable for families or couples Service is relatively slow

We stayed in a small suite with two bathrooms and a small balcony with a harbor view. The beach was very quiet. The pink color was very pretty. It was very photogenic. The facilities were a bit old. Hotels in Miami are generally older.

Please note that it is far from South Beach, so it takes some time to get there, and the sand at the private beach in front is not very fine.

I had an amazing stay at the Grand Beach Hotel! From the moment I arrived, I was impressed by the level of service and luxury. The pool area is absolutely stunning—spacious, clean, and perfect for relaxing with amazing drinks. The bar offers excellent drinks!! The food was equally impressive! What really stood out, though, was the VIP access to the beach. It made the entire experience feel extra special...

The lobby and pool are very nice however the rooms are very out dated. We stayed in a 2 bedroom however, the main bedroom with a king size bed didn't have a door. One of the bathrooms didn't drain well. The floor caved in a little in different places. It just needs a major face lift.

Very nice hotel. Nicely decorated. Bed in room was very comfortable. Crisp linens. Balcony. Tranquility pool on 7th floor was fabulous. Breakfast outside on the patio, facing the ocean, was wonderful. Cable channels are limited but most folks aren't visiting to watch TV. Lobby coffee bar had delicious ice cream. Helpful gracious people working there.

Seems like it's closed for renovations. I could be wrong.

I love it there I can't wait to get back , I can't wait for my vacation .

I had a nice time staying here. I would go back. Nice people, staff and love that you can just go from the pool straight to the beach.

My experience here was special. Everything was perfect. The location was great and the service was amazing. I also ate there 3 times during my stay and the food was great.

The price for parking is ridiculous but its better than the other parking. The people at the front desk where VERY RUDE..... We had to call room service when we checked in because the toilet had hair on it an was nasty. The location is great an hotel nice just needs some adjustments. Crazy people stayed in rooms beside us also slamming the door all night til 5:30 am.. OH AND PLEASE READ THERE ARE SO...

I spend 4 days at Miami beach resort & spa this week on 5-14-18 and I rate it 3.5 why I rated medium because they can do more better than what they have now just by upgrading a few things like changing them curtains they are really dated I understand that the hotel is old but curtains have to go as well the carpet they also have to go like now also they need room service and the hallways carpet they...

The hotel is in a very good location, right on Lincoln Avenue in South Beach. The rooms are nice and soundproof, but the room rates are high. The Greek restaurant in the restaurant should have been outsourced, the price/performance ratio is too poor, and the service is average.

As people who travel regularly, we place a lot of emphasis on other reviews when booking. I was rather concerned reading previous reviews of this property, but having stayed at multiple other Ritz Carlton’s (Singapore, Koh Samui, Dalllas, Melbourne etc) we hoped the brand would live up to expectations and great experiences at other properties. IT DID NOT! Strongly suggest avoiding this property at...

One of the affordable ritz carlton but it seems that the hotel is a little bit outdated. Great location tho

If you stay here, you can understand what i gave the all 5 stars to each criteria. very awesome and nice hotel. I really enjoyed.

Building was bit old and foods were ok. Not the best ritz carlton i have ever stayed

The room smelt damp, mouldy… not the best smell for a RC hotel. They shut the A/C down one night for maintenance and the room got uncomfortably hot. That then teamed with a fire alarm at 1am & then again at 5am (obviously caused by the work being carried out) was not a great night stay. After all a hotels basic fulfilment is for a place to sleep!! The staff at the hotel were great 5 star service from...

The staff, especially Christopher, was very helpful with me checking in and assisting me. I arrived at the hotel early in the morning and I politely asked if my room was ready and they were able to get me in. My tv didn’t work when I got it so I went back down and they sent up the engineer immediately. I think I stayed in a renovated room. It was nice. They even let me stay a couple hours after my...

I want to take the time to say the service in the hotel is absolutely incredible. We are here for a couple days during mandatory evacuation and the hotel staff has been more than generous and accommodating. Everyone from valet to front desk and food services. It is truly heartwarming to have such a great experience in such an uncertain time. I would come back to this hotel any time.

My wife and I stayed here for two days before leaving on a cruise that weekend for our 1 year wedding anniversary. Although our stay was short, it was incredibly relaxing, and we had an absolutely great time at the resort. The front desk personnel were very friendly and accommodating. The place is very clean, and the lobby offers plenty of space to sit and relax. There's a bar and a restaurant, and...

Great place to relax by the ocean. Everything is within walking distance.

Very beautiful! This is Miami!

This is a great Starwood property in South Beach, with great views of the ocean and the nearby nightlife on Collins Ave and Ocean Drive. Style of the hotel is very art deco, which had been well maintained by the excellent staff. The valet parking guys were especially nice and helpful throughout our stay. Will definitely come back again.

Love this hotel! Just got back from our fourth visit. Didn’t have a great experience upon arrival, But Rachel from guest services made everything better. Highly recommend hanging out by the pool and ask for servers Kat or Daniel!! These two servers are amazing and made our time by the pool very enjoyable. I can’t praise Kat and Daniel enough. The best service we received during our stay 💯

Stayed here for 3 nights, and everything was top notch. I read the negative reviews but decided to stay anyways and glad I did. I expirebce nothing included in the negative reviews. Marcelo checked us in and he great. He explained everything and asked if staying for a special occasion. He also followed up via email and text each night to make sure our stay was nothing but perfect. All the other staff...

Fun place with hip vibe typical of W and perfect fit for Miami Beach - club music and adult atmosphere. Great location and phenomenal service (thank you Rita!) from staff. Nice new touches with available bikes and hotel SUV to drop you at dinner. Beach and pool are both awesome. Get there early for best seats. Rooms are super nice with cool decor, especially if you can get one on a higher level with...

I chose this hotel based on customer reviews, and we would give The W on South Beach 6 stars if we could! The service and hospitality were outstanding! From the valet to the front desk and security throughout the hotel and beach service, everyone is prepared to make sure you have an exceptional stay. Laura at the front desk offered to give us a personal tour of the property! The location is excellent...

The staff at this hotel are exceptional, they go above and beyond to cater to your needs/requests. Our room was beautiful, the hotel maids who cleaned our room every day were very thorough and detailed oriented. We thoroughly enjoyed our stay here.

Beautiful hotel! Many things to do (pool, beach, bars, restaurants, etc.). Staff is extremely polite and ready to handle any problem. Always have a door open for you. Constant room service. My only complaint would be thin toilet paper ?

This is the best hotel I have ever stayed in. I brought my girlfriend here to celebrate her 29th birthday and it will be an unforgettable birthday! The staff goes out of their way to make you feel welcome. The food and drinks are incredible. The atmosphere of the hotel is very artsy, with eclectic and tasteful elements. The room was beautiful with a great view of the ocean. I highly recommend and we...

Great hotel and great service! Own beach area and pool with parties.

Decent enough hotel. Room was clean, the shower and TV had some maintenance issues. The beach front was absolutely lovely, the service was excellent. I thought drinks from the bar at the pool were overpirced at $15 per and up before tax! Breakfast was good. Food quality and selection was above par.

Fantastic property!! Better than, (yet including the) comforts of home: possibly the most comfortable hotel bed ever, great pillows, great food, super friendly people. Great service all the way to housekeeping - and beach crew.. Throw in the resort superlatives-superior IPA served by Raymond at the lobby bar, and a custom cocktail by Thomas (ask for the rosemary/Orange whatnot)... beachfront relaxation...

The check in process was great. We arrived early, and were told that we could go to the bar while they got our room ready early. They texted us at the bar when it was ready. Room is great, clean, bathroom is nicely updated. The hotel restaurant has some of the best hot chicken I have ever had. Limited beer menu at the bars, but all in all I would absolutely stay here again.

Great hotel, staff and service. Really enjoyed my stay here and as a Hyatt Globalist you get some added benefits of free breakfast and much more. To annexing pools and cabanas. Great breakfast buffet. There is a bar outside near the pool. High level gym and spa round off the complete package offered here. The Miami suite was amazing even tho it faced away from the beach, I still got a partial beach...

The room type should be the most expensive in the hotel. Check-in was delayed until 5:30 pm. The mattress of the king-size bed in the guest room collapsed in half. I complained to the hotel, but the mattress was not replaced in time. Later, I found that the sliding door lock on the first floor of the guest room could not be locked. It was not repaired that night. The lock was replaced the next morning...

I called twice and was told they would refund me because I was overcharged, but I never got a refund.

The room is a bit old, but the hotel lobby and breakfast are good. The service is average.

The hotel is very good and the service is very thoughtful

No coffee maker in rhe room Very poor soundproofing. I woke up because of iphone ringing in the next room. Just a few amenities available in the bathroom. Frontdesk smiling & friendly but with 0 effectiveness. So fake. The amount blocked on the credit card was 3 times more than the ammount they said they will block. Even so everyday they try to block 100-200$ more. All this with a prepaid booking...

This is not my first time staying here. The service attitude is very good.

After a long travel day, that included a delayed flight and a 1AM arrival at the grand beach hotel, Sophie greeted us with a warm and gracious welcome. Even though our reservation via a 3rd party website was not in the system, she made the check-in process easy and seamless. Sophie was the silver lining we needed in an otherwise bleak day. The friendly and accommodating staff is the reason we stay...

My family and I stayed at the Grand Beach Hotel Surfside for three nights. Overall, great hotel experience. The staff were friendly, our room was clean and spacious, and the amenities were cool. Specifically, they have pools/hot tubs on the ground floor for families, and an adults only pool and hot tub on the roof, which was great (hot tub jets on the roof were broken hence 4 stars - I love hot tubs...

This is my second time staying at this hotel and it is absolutely the best hotel I have ever stayed in. 100% my favorite hotel, the room is spotless, the staff are absolutely amazing, the beach is right behind the hotel, the rooftop pool is adults only and very relaxing. What. Me and my sisters never wanted to leave and almost jumped off the balcony because we didn't want to leave. Can't wait...

Great location, loved the beach and pool and the restaurant is very convenient for my kids. Excellent service from the pool attendants Augustine and Santiago really made my stay special, as well as the always reliable hotel staff. Special thanks to Ruben, who gave me great advice on where to have fun in the city and always greeted me with respect. Overall great staff and hotel.

My family and I love the Grand Beach Hotel. First of all, when you walk inside, the lobby is very interesting. It's like walking into an open-plan home. All the windows, nice seating, people coming and going, a small deli and a full restaurant that sits on site. The area is just as beautiful. Then of course the main attraction. Ocean. Log in now. No matter how many stars there are, Grand Beach...

I enjoyed the hotel. I only stayed for one night but I had a good experience. The beach was definitely the highlight, it was clean fun and beautiful. The food was great and the breakfast buffet was amazing. The service was pretty bad though. We did not get into our room until 3 hours after we were supposed to. The staff was slow and did not know what they were doing. The room was nice and I would recommend...

My husband and I returned to the Shore Club after three years (see previous review). Because it was for an annual trip to celebrate his birthday, I wrote ahead to GM Jesper who was EXCELLENT in his follow-up and helping me plan a few special surprises. We arrived on Sunday afternoon and enjoyed a thoroughly warm reception by the staff who got us situated right away. We had a STUNNING room upgrade for...

Grounds are super cute. Not high end but, Def 4 star. The actual rooms are more akin to a 3.5 star hotel. I am sure their are nicer ones but, my room was not attractive and the window faced a wall.

Stayed during the busy July 4th holiday, and had a pretty good time. Even though the hotel is somewhat dated, rooms were clean. Had a pleasant relaxing stay. Pricey bar and restaurant, but then again, all of Miami Beach is fairly pricey.

We had a wonderful time at Shore Club! The poor reviews regarding the rooms had us worried, but our room far exceeded our expectations! The room was very clean, and housekeeping did an excellent job restocking & cleaning each day! Plus, they were SO helpful and friendly! We love the shower & tub which is an area all by itself separated by a glass partition from the rest of the bathroom--very cool...

My fiance and I stayed at the shore club in October. The hotel was great the staff was awesome. The day we left we realize we left our phone at the hotel. By this time we was already at the airport. When I called the hotel they in fact had the phone. Although I was glad they had the phone I was worried about how I was gonna get the phone back. Timothy Bonneau,came to my aide. He told me not to worry...

Very classy distinguished and expensive lol. This place is a great place to go if you don’t like to be on the scene. You are very safe at this hotel and at the venues on the property as opposed to other hotels and venues on the beach.

We had a great stay at Nobu. Prices of food seemed comparable for a resort stay, a few more dollars than restaurants outside the hotel. Everything includes a 20% tip, including a coffee at the cafe (I usually don't tip 20% for a coffee). Nobu restaurant was very good food, expect to pay $100+ per person. Service was very friendly and fast. Nobu shares a lobby with the Eden Rock hotel so they also share...

We are just finishing our stay here at Nobu and it was truly an amazing experience. The location, views, rooms, and amenities were all amazing. But the standout service is what truly sets this property apart from competitors. Richard R greeted us upon arrival and made it possible for us to check in hours early when we first arrived and offered upgrades to us. Richard was beyond kind and when checking...

We were really happy about almost everything at Nobu. The area of Miami Beach itself is a little pricey and since we were using public transportation it was tough to get a good breakfast that didn't make you feel like you were paying for dinner. Their beach is really nice. The service was excellent. The pools were good, and atmosphere was great outdoors and indoors. The hotel was scented with lemon...

I stayed at the Nobu hotel after having had an awful experience at the Fontainebleau my last time in Miami. This 5 start review is due to the fantastic service that I received this past weekend. Richard at the front desk was extremely nice and thorough. The highlight was the adults only Nobu pool. The staff at the pool treated you as if you were an old friend. These staff members made it extra special...

All around great experience staying here. Really beautiful resort. The spa was definitely on par with worldwide luxury standards. Rooms are small but well equipped. The staff was very attentive and great to deal with.

This place is heaven on Earth. We booked a room on the 8th floor and it had a stunning view. The lobby and bar have great ambiance and are conducive to intimate gatherings.

Room was fine. Breakfast buffet had lots of options. Dinner buffet was good too. A/C worked well and was comfortable. Hotel has secure storage for early arrival/late departure.

My wife and I stayed at this hotel for a couple of days, and all that was available was a double room. The room itself is nothing special, beds were like a medium firmness and the room had a kind of mustiness. But, with that said, the hotel itself is VERY nice! Because who stays in the room on vacation! The pool area is amazing with seating all the way out by the gate, nice outside and inside bar area...

Gorgeous view from rooms above the 7th floor! We enjoyed breakfast on the terrace, 5*. We also had dinner at the restaurant, very tasty! The beach is gorgeous!

I have been to many hotels, there is something to compare with. I expected better, I think the price is very high. The room is strange, the sinks are in the hallway, there is a glass door to the toilet that does not close or lock in any way (that is, not for the shy). There was no hot water in the shower, I don’t know why. There were no bathrobes or slippers, no dental kit, and there wasn’t even drinking...

Everything about this hotel is great. Breakfast is great. There is a swimming pool. It is very convenient to get to the beach.

The breakfast leaves something to be desired. Very industrial and greasy.

Beautiful hotel. Good service by the pool. My room was perfect. Clean, smelled nice. Even had a second bathroom? It looked like a small apartment. Loved the room and the grounds. Only downside was the douche valet guy with the pony and beard and the people who are supposed to hold the front door open. They just stand and block the entrance while they loudly gossip, just ruins the whole entrance experience...

The place was nice, but not worth what I paid for it. First, the iron didn't work, it looked like it was from the 90s. My air conditioner never worked, they sent up a technician who literally just looked at the thermometer and stuck his hand in front of the vent and left. Some of the staff were rude, the vast majority of them were very pleasant though. The swimming pool area was great though, and there...

The negative reviews are absolutely FALSE. I have never written a review but felt it was extremely necessary in this case. From the moment we checked in my husband and I had an incredible experience. Our room was ready by 11am when check-in is usually 4pm. We had a one bedroom suite. Absolutely beautiful! One of the best rooms I have ever stayed in. The pool area was beautiful. The service was phenomenal...

I stayed at the Mondrian for a work event. The catering staff was exceptional, however the front desk staff left a lot to be desired. (1) When I checked in around 4:30 pm, my room was not ready. Several members of my group experienced the same. What was interesting is that we all received different explanations for why our rooms were not ready upon check-in. (2) Our work meetings took place in...

Great views. On the 14th floor for example.

The Mondrian Hotel is beautiful however there is no clear sign in the front so it is a little bit confusing to figure out where it is from the street. The pool was beautiful and well-maintained especially when it does get busy and crowded of the staff is wonderful. They're currently doing construction so it can be noisy if you were in the spa or in the hotel rooms.

Parádní hotel se dvěmi bazény (jeden pro osoby 21+) a asi minutou chůze na pláž - Miami Beach. Snídaně formou bufetu, kdy nabídka by asi mohla být rozmanitější, ale celkově nadprůměr, když to srovnám s jinými hotely na východním pobřeží. Co bych určitě ještě vypíchnul je to, že poslední noc přestala jít v celém hotelu klimatizace, tak nám dali slevu na dvě noci, takže hezký přístup!

It was wonderful everyone friendly and respectful. I will be back in april

We booked the ocean view but was blocked by the building structure, so better not to take #10-06. no heating utensil such as kettle if you need hot water. fridge is only intended for their inhouse drink so you can't put your drink inside their fridge to chill. but the concierge was friendly and great. Overall still not bad.

🙂🙂🙂🙂🙂good hotel

Very nice resort hotel, the capsule coffee in the room is delicious, very impressive for coffee stars. The service staff at the entrance of the hotel is also a super bonus. Every time you go in and out, you always greet you warmly and talk to you about various topics. You feel at home.

The room is clean and tidy, the service is very good!

Very well decorated, excellent vibes. The pool is great. The staff is always helpful. Tuesday night karaoké was a lot of fun. Internet works well, no issue doing video conferences.

Really friendly and helpful staff. Beautiful hotel and great location. Really enjoyed my stay!

Beautiful hotel, Amazing location, and very helpful and friendly staff! Francesco was amazing at the front desk. Very informative, helpful, and friendly. The hotel itself is beautifully decorated. The library is a great place to chill or work a bit on your laptop. The pool and is somewhat small, but beautiful nonetheless. Staff is very attentive, always asking if you need anything. The rooms are beautiful...

Last weekend my best friend wanted to take me out to cheer me up. I had been having a rough week and she recommended The Good Time Hotel and the Strawberry Moon Restaurant because The Good Time Hotel is not to be missed. The whole experience was phenomenal! As soon as you walk in you are greeted at the front door with a warm welcome and inviting smiles. The atmosphere was fantastic from the start....

Francisco at the front desk did a great job for me! I had a great time in Miami at a nice hotel. Don't worry about the people who wrote bad reviews. Honestly, it's not a joke, it's a really good time, especially if you like going to the pool and going to the restaurant in the evening! The boutique style rooms are smaller in size but really nicely decorated. The hotel has great bartenders...

The hotel was absolutely stunning upon entering. I was greeted immediately and shown to the front desk. I was able to check in early which is always a plus. The staff is great and knowledgeable. Strawberry Moon has a great atmosphere. I took all the suggestions from the Strawberry Moon front desk and was not disappointed. Great stay overall with a killer location. Will be back.

The whole structure of the hotelm the rooms, facilitiesm the staff, everything was just superbe, I was really impressed and totally enjoyed my stay! The breakfast in the restaurant Atlantikos situated right in the hotel had a great range of choice, wether choosing from the menu or having the buffet. There also was staff and personnel taking care of plates and requested dished who were very kind and...

This hotel is absolutely beautiful and the rooms are as well. I only had 2 issues with my stay here at the St. Regis but I can honestly say the hotel front desk and staff made up for it in a nice way. Our phone wasn’t working once we got there and we couldn’t get into our room after a nice day out. Overall, our stay was here was pleasant.

Without a doubt the best hotel I have ever stayed in. I was surprised to see St. Regis as child friendly as this one, but you can tell they train their staff well to work with children. Don't worry, if you don't like kids, you won't even know about them because they have another pool that is just for adults. The staff were very helpful and friendly and the food was always fresh and fast...

Without a doubt the best hotel I have ever stayed at. I was surprised to see a St. Regis as kid friendly as this one was but you can tell they train their staff well on kid engagement. Don't worry though, if Kids aren't your thing you won't even know they are there since they have another pool area that is adults only. The staff was over the top accommodating and friendly, food was always fresh and...

We couldn't made a better choice for a few day getaway. Kudos to Michael, the front desk manager who was unbelievably courteous, going out his way to make our stay comfortable and memorable. Any issues were resolved quickly in a professional manner. Thanks as well to the wonderful staff. We will definitely be coming back here and give the highest recommendations.

Cool hotel! And the beach is like in the Caribbean)

Classic Floridian beauty and class. The grounds by the pool /leading to the beach are stunning. The room is quaint, but spotless and decorated in a modern Miami style. Direct beach access with your beach keycard. Breakfast was excellent but pricey. Heads up - Parking costs $42 per day.

Great place to stay for vacation or to have your wedding reception. I attended my friend's wedding and they had their reception here (most of the wedding party and guests also stayed here or at their affiliate hotel). The hotel is very nice. It's on Collins Avenue and sits right by the beach and you'll have an awesome view of the beach (if you happen to get a room on the east side). They have small...

My first visit to The Palms was perfect and I will return. I needed a long weekend getaway from the snowy northeast. The Palms sits directly on the beach/ocean with fabulous views from the oceanfront rooms. The beach and pool chairs are high end with towel and drink service. There's a lovely and safe boardwalk that runs directly behind the hotel so guests can walk and jog throughout the day. I...

I held my wedding at the property. Vanessa was a dream to work with and readily answered any question I had. She was very knowledgeable about the capabilities of the property and was quick to help with suggestions for ways things could work best. She was a key player in making my wonderful day just absolutely PERFECT!

Happy Hour. Cocktails and Appetizers

Very happy with our stay at The Palms. This was my first time booking a trip to South Beach and I was overwhelmed by all of the hotel options so even after all of my research I was still a little concerned that I've missed something. Thankfully every single one of our expectations were either met or exceeded with our stay here at the Palms. The rooms are cozy a little small but that's okay because...

Girls trip is off to an amazing start!! We arrived in the morning and while waiting for our rooms, we were taken care of incredibly. Belen and Julian have been so accommodating. Their pool team helped us out 10/10 and made sure to provide us water for hydration but also kept the party going with amazing drinks and food. We ordered tacos post flight and they were the best tacos and guacamole. The...

This is a very nice hotel with a few monetary surprises. First of all, the lobby is open and beautiful. There's a coffee and pastry shop in the lobby so it smells amazing every time you enter. The room we had was very nice, with the largest minibar I've ever seen (and decent prices for a minibar, especially for the area). The bed was very comfortable and they had the best shampoo, conditioner, and...

Wide bedroom, half modern, half art deco style but very comfortable. The atmosphere is querky, even if the hotel needs a refresh. Big swimming pool, where they make you pay to stay on a bed.... Perfect location for shopping.

I just returned from my second trip to Nautilus and I can't recommend this hotel highly enough. The location, rooms, and service are all excellent. We actually preferred the King room to the suite we had last time. The cafe they added to the lobby makes for a relaxing morning sipping espresso in the back yard. The back yard area with ping pong table and other games is also a welcome addition to the...

One of my favorite hotels on South Beach. The staff are amazing and friendly. The hotel is beautiful!! Extra comfortable beds and pillows, which is great because I often get poor sleep when traveling. And the pool is my favorite on South Beach.

Place was unkept and elevator kept breaking. Had worst overall experience at this location was there from Sunday to Wednesday February 21, 2018.