Renaissance Orlando at SeaWorld(r)

- enormous
- good restaurant and propriety
- safe

We went to Renaissance Orlando for a conference. We decided to come the weekend before the conference to enjoy Orlando. We booked a night on our own expense and spoke to the staff about paying for the first night ourselves as work was only covering the conference days. We provided all paperwork and credit card info required and followed the instructions of the staff. Everything seemed fine until we got a notice from our bank that the Renaissance charged the whole week to our personal account. We went downstairs to straighten out the error and were told by the staff it would take "a couple of days" we requested paperwork for our bank and they wouldn't give us any. This then caused us to be in Orlando with almost no funds. I still can not believe this would happen at a major resort. It just seemed like nobody cared and it wasn't anyone's responsibility to straighten out this horrid mistake. While we would have loved to go to the breakfast buffet and treat ourselves we had to pinch pennies while there waiting for the resort to correct their error.

As far as the room - the toilets are super short which makes it hard on your knees and the bathroom sink faucet is so close to the end of the sink that it is had to wash your hands or brush your teeth. No microwave in the room so you just have to toss your leftovers as there is no way to heat them back up.

Very good location
We could walk to the seaworld
Very good service and quick with check in and check out