MEININGER Hotel Berlin Mitte Humboldthaus in Berlin

I had an absolutely terrible experience at this MEININGER Hotel location. Upon checking into my room, I discovered THREE bugs crawling around - one of which I identified as a tick, which is a serious health concern as ticks can carry diseases. I immediately reported this disgusting situation to the hotel staff through multiple channels - I spoke to them in person at the front desk, sent an email, and called the hotel directly. Despite my urgent communications about this unsanitary condition, the staff response was frustratingly slow and inadequate. What makes this situation even worse is that the hotel offered ZERO compensation for this completely unacceptable experience. Not a room discount, not a refund, not even an apology - absolutely nothing. I was forced to pay full price for a room infested with bugs, including a disease-carrying tick. Finding bugs, especially ticks, in a hotel room is a serious health hazard that requires immediate action and proper customer service. Instead, I received slow responses and was essentially told to deal with it while still paying full price for an unsanitary room. The complete lack of basic cleanliness standards combined with their refusal to provide any compensation whatsoever shows total disregard for guest safety and satisfaction. This is unacceptable business practice. Save your money and book elsewhere - you deserve a clean, bug-free room and a hotel that actually cares about its customers when serious problems arise.

Honestly this place had everything to be great. But we weren’t notified that public places were under construction when booked. That’s a pity but ok. Plugs in our room don’t work, there’s only two available in a room of four and we have to fight over them. Also, there’s no proper ventilation in the rooms. It seems like the A/C has been broken for over a month, you can’t open windows and not even a fan was provided. As it is under construction, the kitchen is not available and when I asked for hot water, it was declined rudely by Elena at the reception (despite being told on the day of the check-in that we could have whenever we wanted). She has been rude in multiple occasions and completely ruined the experience.

We get here for work. They all state it’s silent, controled etc

Well look at the videos that are recorded between “quiet” hours in Germany.

Wrote a lot comments on Booking and after first message that they will check, no one did anything.

Please for love of god, think twice about this hotel. Sadly we had to pay in advance and we have two more nights here.