acora Dusseldorf Living the City

The room was nothing like in pictures. The bed was not double, just 2 mattresses put togheter, and not comfy at all. The hotel is not worth 105€ plus 20€ breakfest. The room is very small and the bathroom had a towell stained.
The breakfest did not have many options and coffee was not how it should be, no cappuccino or other options.
At least the receptionist was verry nice and helped us with the parking spot

Unfortunately, pre-check-in was disappointing 😔😡. As someone who spends an average of 3-6 months a year in a hotel, I would like to say with great regret that it was my most disastrous hotel check-in. When we first arrived at the hotel, we have been told to wait at the bar without any explanation, even though there was no one waiting for the check in. After 10 minutes, when we went to the reception desk again to ask about the situation, a receptionist who did not know how to talk to a customer said "I TOLD YOU TO WAIT IN THE BAR" again without any explanation and with a bad tone of voice. In order not to raise tensions, we continued to wait. 15 minutes later the check-in process started with just arrived customers started, but we were not invited as first comers and waited to be checked in. After 40 minutes upon our insistence again, we completed our check-in process. The hotel is generally clean and average standards, parking is available. The best part is that it provides 24-hour reception service.