8.1
Excellent
215 $
Book now

Helnan Royal Hotel - Palestine

🌍
Egypt, Alexandria, Al Montazah Palace
● Center: 10 km
🌞 Beach - 9 min
➊ 1 line
🧭 Coordinates
215 USD
Helnan Royal - Palestine
Book now!

Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Check availability on Trip.com
Standard Double room
Standard Double room
Private bathroom
Beds:
215 $
Standard Double room with sea view
Standard Double room with sea view
Air conditioning and private bathroom
Beds:
Deluxe Double room
Deluxe Double room
Private bathroom
Beds:
Double Junior Suite
Double Junior Suite
Private bathroom
Beds:
Double Junior Suite with balcony
Double Junior Suite with balcony
Private bathroom
Beds:
Corner Double Suite
Corner Double Suite
Private bathroom
Beds:
Executive Double Suite
Executive Double Suite
Private bathroom
Beds:
Presidential Suite
Presidential Suite
Private bathroom
Beds:

Description

With a stay at Helnan Royal Palestine Hotel - Montazah Gardens in Alexandria (Al-Muntazah), you'll be steps from Montazah Beach and Montazah Palace. This beach hotel is 1.1 mi (1.7 km) from El Mamurah Beach and 1.6 mi (2.6 km) from Kouta Park.

Mini-hotel opened in 1964. In this mini-hotel 220 rooms, 1 floor.

The distance to the nearest airport is 18 km.

Policies and conditions

  • Child Policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: For all room types, cribs can be added, but extra beds cannot be added. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
  • Breakfast: Buffet [Mon - Sun] 07:00-10:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
  • Pets: Pets are not allowed
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the Hotel: MasterCard, Visa, AmericanExpress
  • Check in time: 14:00. Check out time: 10:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
View on Trip.com 
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Services and facilities

General
  • ATM
  • Shopping on site
  • Air conditioning
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Heating
  • Security guard
  • Newspapers
  • Ticket assistance
  • Gift shop
  • Express check-in/check-out
  • Garden
  • Television in lobby
  • Terrace
  • Fire Extinguisher
  • Reception desk
Rooms
  • Non-smoking rooms
  • Room service
  • Family room
  • Smoke Detector
  • Cable TV
  • Minibar
  • Hairdryer
  • Flat-screen TV
  • Shower/Bathtub
  • Bathtub
  • Shower
  • Wardrobe/Closet
  • Bathrobe
  • Linens
  • Alarm clock
  • Slippers
  • Toiletries
Accessibility
  • Accessibility features
Services and amenities
  • Ironing
  • Luggage storage
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Dry-cleaning
  • Luggage storage
  • Wake-up service
  • Telephone
Meals
  • Bar
  • Breakfast
  • Breakfast in the room
  • Cafe
  • Restaurant
  • Restaurant (buffet style)
  • Snack bar
  • Bottled water
  • Kettle
Internet
  • Free Wi-Fi
Transfer
  • Car rental
Languages Spoken
  • English
  • Italian
  • French
  • Multi-language staff
  • Arabic
Tourist services
  • Tour assistance
Recreation
  • Barbecue grill(s)
  • Billiards
  • Nightclub
  • Fishing
  • Barbeque
  • Sun Deck
Parking
  • Parking
  • Parking nearby
  • Garage
Pool and beach
  • Swimming pool
  • Outdoor pool
  • Water sport facilities
  • Private beach
  • Beach/pool towels
  • Next to the beach
Business
  • Business center
  • Event facilities
  • Fax and copy machine
  • Meeting and presentation facilities
  • Conference Hall
Sports
  • Fitness facilities
Beauty and wellness
  • Massage
  • Steam room
  • Beauty services
  • Sauna
  • Spa
  • First Aid Kit
Kids
  • Babysitting and childcare
  • Children's playground
  • Family/Kid Friendly
Pets
  • Pets Not Allowed
Health and Safety Measures
  • Temperature control for staff
  • Extra decontamination measures
  • Temperature control for guests
  • Contactless check-in and/or check-out
  • Additional measures against COVID-19

The hotel is located on first line from the shore.

The nearest beach is located on the distance of 610 m. It takes 9 minutes To the beach!

Street view

Video: Morning View 5th floor @Helnan Palestine Royal Hotel

Map

Reviews

Cleanliness
Amenities
Location
Service
11.06.2025
This was an exceptional experience, starting from booking with Ms Marian, who was begond helpful from the first call, despite that we already had issues from another reservation platform, she was extremely helpful and professional, making sure she gives us all the support that we needed. The room was spacious with an amazing view, the staff were beyond helpful and thoughtful, a special shoutout to Nadia from the housekeeping team, she made our stay extra special. Everyone made sure we had a truly memorable trip. Thank you all, till we meet again soon xx
26.01.2025
I booked a non smoking room and has smell of smoke when I asked to change the room fady at front desk said it is full couldn't sleep from the smell of smoking the breakfast was a kios , not clean I wouldn't recommend for any one Although they send me a cake at 12 pm at night when they know that it was my birthday
10.12.2024
Stayed here in October 2024. Stunning location if you want to be separate from the general public. Amazing garden walks. Free shuttle to and from main entrance of Montazah, shuttles drivers really polite and delightful. Reception staff at front of house were not very helpful or welcoming. Website booking also unavailable, need to call hotel if wanting to book Egyptian resident rate.
Beach access is poor, no beds on sand itself. Quite dirty water, would recommend accessing beach from next door at the boat club. Rooms clean and good size. Bathroom shocking, shower over bath, shower curtain unclean, no ability to stop water from flooding bathroom floor while showering. No other option offered. Breakfast good, wait staff in meal areas were very professional and friendly, hospitable and welcoming. Recommended booking pool and sea view room.
05.12.2024
Is a really old building that needs a lot of love. The mattress is a rock and could barely sleep. Food is really bad, either the breakfast buffet or the a-la-carte restaurants. Stayed here a couple of nights just because is the hotel the company I work for uses. For sure there should be better options in Alexandria.
02.12.2024
I CAN CALL IT WORST EXPIERIENCE EVER!!!!!
It was on of my fav. Hotels , but today i experienced a weird situation one of the staff opened my room 3 am in the morning and was about to enter then he rcognized i'm wake up and there is a chair behind the door .. the chair fell on the ground and he closed the door ...... i called police and they said it was one if the night shift managers checking the vacant rooms and by mistake he thought my room is a vacant one !!!!!!!!!!! I can call worst experuence i ever .. i didn't sleep till the morning .. i disn't feel its a safe place ...
Then in the morning i packed my bags and left the hotel
Till now i can't imagine that a stranger was about to enter my room 3 am ....

I CAN CALL IT WORST EXPIERNCE EVER
02.12.2024
I CAN CALL IT WORST EXPIERIENCE EVER!!!!! It was on of my fav. Hotels , but today i experienced a weird situation one of the staff opened my room 3 am in the morning and was about to enter then he rcognized i'm wake up and there is a chair behind the door .. the chair fell on the ground and he closed the door ...... i called police and they said it was one if the night shift managers checking the vacant rooms and by mistake he thought my room is a vacant one !!!!!!!!!!! I can call worst experuence i ever .. i didn't sleep till the morning .. i disn't feel its a safe place ... Then in the morning i packed my bags and left the hotel Till me i can't imagine that a stranger was about to ente4 my room 3 am .... I CAN CALL IT WORST EXPIERNCE EVER
18.11.2024
I've been here before many years ago and the hotel was very old. More recently I came to the area and there was a lot of construction. Now I stayed for a day and have to say that I was very pleased. There is hardly any construction in the gardens. The hotel might not be 5 stars condition but it surely isn't run down and the rooms were big, clean and nice. Finally the location is super. If you want to go to a place to relax and stay on a peaceful beach all day, this is the place.
18.10.2024
Helnan Royal Hotel has a certain charm, though it feels a bit outdated, with rusty bathrooms and older fixtures. Despite this, the hotel is clean and situated within the stunning Palm Gardens, perfect for long, scenic walks. The view of the Mediterranean Sea is beautiful, though not ideal for swimming—bring aqua shoes if you plan to explore. Breakfast was average, and not all food items were properly labeled, which made it difficult to navigate. Additionally, the breakfast staff could have been friendlier. Overall, it’s a comfortable choice for a short stay.
15.10.2024
Perfect hotel for an Alexandria getaway that truly lives up to the "Royal" name from the minute you walk in you feel like you enter an oasis of luxury and tranquil. Premises are spotless clean and very well maintained. Rooms could use a tiny bit of refurbishment but nevertheless they are very clean and comfortable with the most amazing views. Breakfast is good with multiple options all made with high quality ingredients. Beach is also very nice for an afternoon swim and some sun probably the best beach experience within Alexandria city limits in comparison to other hotel beaches. Staff are very well trained and corteous always looking after their guests without being pushy. Bonus bit is that the hotel offers free tours to locations inside montazah palace such as the royal tea island which is a very nice experience.
11.10.2024
The only thing that kept me from giving the hotel a terrible rating was the front desk, housekeeping and beach team. Otherwise it was an unpleasant stay. I had a metal bar sticking out of the bathroom floor. Many staff expect tips; they won't leave after providing service unless you pay. The breakfast was very bad. The waiters serve certain guests who give them tips. It is very common for them to pass you in line to make a sandwich for a guest. The guests have no idea what respect for others means. Either they have not learned it or they think it can be bought with money. Its really sad to see a beautiful place like Montzah and the Palestine Hotel suffering like this.
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Think about what you would like to know if you were looking for a review about a place to relax. Please describe in detail what you liked and what you didn't. What would you advise to other guests and to the hotel owner. The more fully you tell about the hotel, the easier it will be for other people to make a choice and they will be very grateful to you!

Frequently asked questions about Helnan Royal Hotel - Palestine

How much does it cost to stay at ?

The cost of living in depends on the date, rate, number of guests etc. Enter your dates to see prices.

Is it far from to the nearest beach?

It takes 9 minutes to reach to the nearest beach.

What are the check-in and check-out times at ?

Check-in at is possible from 14:00, check-out is until 10:00.

Does Helnan Royal Palestine Hotel - Montazah Gardens have a swimming pool?

No, Helnan Royal Palestine Hotel - Montazah Gardens doesn't have a pool.

Are pets allowed at Helnan Royal Palestine Hotel - Montazah Gardens?

No, pets are not allowed at Helnan Royal Palestine Hotel - Montazah Gardens.

What is the cancellation policy for Helnan Royal Palestine Hotel - Montazah Gardens?

The cancellation policy for Helnan Royal Palestine Hotel - Montazah Gardens varies depending on the type of room and booking conditions.

Does Helnan Royal Palestine Hotel - Montazah Gardens offer airport transfer services?

No, the Helnan Royal Palestine Hotel - Montazah Gardens doesn't offer airport transfer services.

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