Sercotel Arenal Bilbao

Rooms and prices






















































Description
In this mini-hotel 36 rooms.
Policies and conditions
- Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 3 years old stay for free when using an existing bed.
No extra beds are available.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. - Pets are allowed on request. Charges may be applicable.
- Public parking is possible at a location nearby (reservation is not needed) and costs EUR 17 per day.
- WiFi is available in all areas and is free of charge.
- Payment options: American Express, Visa, Euro/Mastercard, Diners Club, No prepayment
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoke-free property
- Ticket assistance
- Express check-out
- Family room
- Smoke Detector
- TV
- Minibar
- Hairdryer
- Bathtub
- Accessibility features
- Wheelchair Accessible
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Breakfast
- Buffet breakfast
- Free Wi-Fi
- Area shuttle
- Spanish
- English
- French
- Multi-language staff
- Tour assistance
- Library
- Hiking
- Fax machine
- Family/Kid Friendly
- Pets allowed
- Extra decontamination measures
- Contactless check-in and/or check-out
- Additional measures against COVID-19
Street view
Video: Sercotel Arenal Bilbao, Bilbao, Spain
Map
Reviews
Instead, we got treated to a room on the first floor. The door to the room had big gaps, meaning we heard everything happening on the first floor and in reception. Our room (102) was straight across from the breakfast area, so we got to listen to forty people eating. I was told no other rooms were available.
The windows were obscured with an awning, so we had to duck to look outside.
I wish I had found another hotel to stay in because this was simply terrible.
The room had nice views but have thin windows on a major road, so you will have noise — we slept with noise cancellation headphones. There was also still hair on the couch from the prior guest.
Service was mostly good except for checkin. They indicated the room would be ready at 3 but possibly earlier, we returned at 2:45 and they said 20 more minutes, the reception changed shift and walked past us waiting in the lobby 30 mins later without a word or apparently mentioning we were waiting to the new receptionist, and when we finally went to check again the room was of course ready (just no one had bothered to update us). Not a big deal but just unnecessarily rude and indifferent to tired, jet lagged travelers who just landed from half way across the world. We get it’s been an exhausting tourist season but it’s now shoulder season and the hotel was not busy.
Overall - if we returned we would pay a bit more to stay in a quieter hotel across the river with higher quality service and rooms.
Frequently asked questions about Sercotel Arenal Bilbao
How much does it cost to stay at Sercotel Arenal Bilbao?
The cost of living in Sercotel Arenal Bilbao depends on the date, rate, number of guests etc. Enter your dates to see prices.
Which room categories are available in the Sercotel Arenal Bilbao?
You can book Other, Bed in Dorm, Economy room, Economy Single room, Economy Family room, Economy Double room, Economy Double Family Club room, Standard room, Standard room with city view, Standard room with courtyard view, Standard room with water view, Standard room with view, Standard Penthouse room with view, Standard Single room, Standard Single room with city view, Standard Single room with courtyard view, Standard Single room with land view, Standard Triple room, 1 Bedroom Standard Single room, Standard Double room, Standard Double room with city view, Standard Double room with courtyard view, Standard Double room with river view, Standard Double room with view, Comfort room, Comfort Single room, Comfort Double room, Business room, Business Double room, Superior room, Superior room with river view, Superior room with water view, Superior Single room, Superior Single room with river view, Superior Triple room, Superior Double room, Superior Double room with garden view, Superior Double room with river view, Deluxe room, Deluxe room with city view, Deluxe Single room, Deluxe Double room, Deluxe Double room with city view, Classic room, Classic room with city view, Classic Single room, Classic Single room with city view, Classic Double room, Classic Double room with city view, Classic Double room with view, 1 Bedroom Premium Suite, Villa, 2 Bedrooms Villa beachfront, Cottage in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at Sercotel Arenal Bilbao?
Check-in at Sercotel Arenal Bilbao is possible from 14:00, check-out is until 12:00.