PortAventura® Hotel Gold River in Salou
Rooms and prices
Description
It is styled on the real settlement of the Wild West. The perfect place to experience exciting adventures. Recommended for a wide range of holidaymakers.
Built: 2009
Location: 110 km from Barcelona airport, 15 km from Reus airport, 20 km from the centre of Tarragona, 2 km from the tourist centre of Salou, 2 km from the beach entrance to the Park "Port Aventura". The nearest bus stop – 2 km, taxi stop – 2 km, night bar 1,5 km, restaurants – 1.5 km supermarket – 1,5 km pharmacy – 1,5 km ATM 1,5 km
Included in the group of hotels of PORTAVENTURA.
Consists of 8 buildings (2 to 6 floors) and 24 individual bungalows. Main building – one 6-storey building "The City Hall" annex building – one 2-storey building "The Callaghan's" (with private garden), bungalow – complex 1-storey cottages.
The hotel has 502 rooms. There are 10 rooms for disabled guests.
Access for the disabled to reception, pool, restaurant, bar, restrooms, Elevator.
Beach: public, sandy (Playa de Llevant), 2 km from the hotel (3 coastline). On the beach umbrellas, sun beds: free. Poolside umbrellas, chairs, mattresses: free of charge. Pool towels: Deposit. The beach is 1.2 km away.
We accept credit cards: Visa, MasterCard, American Express, Diners Club.
Pets are not allowed.
Advantages of investing in Lucy's room:
- personal check-in
- Breakfast buffet or a la carte, lunch a la carte exclusive restaurant Lucy's Cusine
exclusive pool and garden for guests in Lucy's Mansion
- unlimited Premium Express pass to the best attractions and performances in the theme Park PortAventura
- bathrobes in the room for the whole family
- a selection of pillows a la carte
- mini bar with soft and alcoholic drinks upon arrival
- coffee making facilities
- plasma TV
gift for children on arrival
- daily press
- VIP service upon delivery and receipt of baggage
- room service (Breakfast)
- DVD in room
Additional advantages to visiting the Park PortAventura:
- unlimited entrance to Port Aventura
free service from Port Aventura hotel
- priority reservations in the restaurants of the Park (only in those restaurants where reservation is required)
discounts for clients of the hotels of Port Aventura at the entrance to Costa Caribe Aquatic Park
Please note the opening times of the Park PortAventura and water Park Port Aventura Aquatic Park, which is listed on the website of PortAventura, as these services are provided only during the period of their work.
The hotel reserves the right to make changes without prior notice.
On the hotel territory: the a la carte restaurants: 2 (Opera House (dinner, international cuisine), New Texas (buffet or a la carte, Breakfast, lunch, dinner, international cuisine, specializiruetsya for the preparation of meat)), doctors office, free wifi, currency exchange, rental of equipment for conferences, Park, Laundry, bars: 3 (Gold River Saloon, in the lobby, the pool, The River Bar (in high season)), outdoor pools: 2, business centre, terrace (for sunbathing), Luggage room, Parking lot: free, meeting rooms: 18 (center for conferences (from 10 to 4000 persons, possibility to rent equipment)), shops, restaurants: 1 (Grand Hall (Breakfast and dinner international cuisine buffet). )
Attractions: the evening shows for free (on weekends)
For children: baby cot: free, highchairs in the restaurant: on request, children's pool: 1 children clubs: 1, children's Playground, games room, entertainment for children, children's disco (several times a week in low season, in high season animation in the Park), children's menu in the restaurant (on request)
The distance to the nearest airport is 15 km.
Policies and conditions
- Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
No extra beds are available.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. - Pets are not allowed.
- WiFi is available in all areas and is free of charge.
- Free private parking is possible on site (reservation is not needed).
- Check in time: 15:00. Check out time: 11:00.
Services and facilities
- ATM
- Shopping on site
- Air conditioning
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Ticket assistance
- Gift shop
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- All Spaces Non-Smoking (public and private)
- Reception desk
- Electric car charging
- Room service
- Family room
- Cable TV
- Minibar
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Shower
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Breakfast
- Buffet breakfast
- Cafe
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Vending machine
- Free Wi-Fi
- Internet
- Car rental
- Spanish
- Russian
- English
- French
- Multi-language staff
- Tour assistance
- Sun Deck
- Parking
- Free Parking on Premises
- Swimming pool
- Spa tub
- Seasonal outdoor swimming pool
- Pool facilities
- Business center
- Fax and copy machine
- Conference Hall
- Golf course (within 3 km)
- Doctor
- Massage
- First Aid Kit
- Playroom
- Children's playground
- Children swimming pool
- Family/Kid Friendly
- Pets Not Allowed
- Temperature control for staff
- Extra decontamination measures
- Temperature control for guests
- Additional measures against COVID-19
The hotel is located on third line from the shore.
The nearest beach is located on the distance of 2000 m. It takes 30 minutes To the beach!
The distance to the sea is 2360 meters
Video: PortAventura® Hotel Gold River Includes PortAventura Park Tickets, Salou
Map
Reviews
Park admission is included from the day of arrival till the day of departure, access to the park is from the hotel. If you need to get back to the hotel from Ferrari Land, then there is pathway accross the parking lot because the PortAventura is closed in the evening.
Breakfast and dinner buffet were delicious with plenty of choices both for adults and kids.
Rooms would need a bit of renovations but you are there to have fun in the park not to stay in the room.
There was no guidance upon arrival, and the room was located a 5–10 minute walk outside the main building. They also make you rush through breakfast and force you to book a time slot using an unfriendly system.
No water provided in the room
The elevator was out of service.
But the worst is that they charge 6€ just to leave your suitcase at reception. Do they expect us to wander around the park with our luggage?
Anyway do not recommend and we’ll likely not coming back
No guidance upon arrival. The room is around 5-10min walk outside the hotel. They make you rush for breakfast, and book a time slot, but very unfriendly platform.
Elevator was not working.
And the worst is that we have to pay beur to leave the suitcase at reception... (do they expect us to walk in the park with our suitcases...
If you are stopping at gold river you have direct access into the park half an hour earlier than the general admissions at main gate although there was always a big queue to get in early so we didn't bother. It's such a bonus to stay on site and take the kids for an afternoon nap and then come back in the park later on.
The Portaventura app is also fantastic, you can juggle the wait times throughout the day to get best use of the rides. Our children are 4 and 7 and they had a blast, plenty of rides for both. The late night halloween show, parade and fireworks was incredible. The queues at times were big but it was holidays so was to be expected, the park is massive though. The shows in the park were also very good throughout the day.
The hotel was not without fault though and the major gripe was the booking of food slots. It was so busy at times to even get into breakfast/dinner people were queued around the inside perimeter of the hotel. Sometimes it felt like a total free for all. Stressful, noisy and rushed. There must be a better way.
Also, drinks at dinner were not included so you had to grab one of the very busy servers if you could and ask them for drinks. At the same time hundreds of other people were. Then on the way out you had to stop another member of staff to pay for the drinks. A totally ridiculous way of doing things.
The food was ok/basic at gold river. Not much variety and a small choice of proteins.
What we did find out which isn't widely advertised is that you can book dinner at the newer Colorado creek hotel just a few minutes walk away. You pay a small supplement and the food/choice is much much better. We did this a few evenings.
The staff at gold river were pretty good and helpful but lacking in some areas. One day someone had broken a glass lampshade near our room, there was glass all over the carpet. We informed reception and expected a very prompt cleanup due to small children running around and lots of broken glass. The next morning we woke up, glass still there. Told reception again. Went out to park and came back later, glass still there. It was only the next day a cleaner cleaned it up. This is totally unacceptable.
A few issues but overall we had a fantastic time and would return.
The rooms surpass expectations and everything in the hotel is always clean and tidy.
Can't wait to come back!
Nice to have a fridge in the room.
Excellent water pressure in the shower.
Very useful having direct access to the theme park
Breakfast / diner :
Extremely noisy too. Accessing food is a chore due to room layout and few food banks for the amout of customers. You get your food a bit cold. Very low quality products (meat/fruits..)
All in all extremely underwhelming for the price.
There’s no complimentary drinking water, and the tap water smells so bad you can’t even consider drinking it. The hotel offers bottled water for €4 per liter — seriously, this is what they call 4-star service?
It gets worse. There’s no iron in the room and no laundry or ironing service provided. When we asked at reception, the staff told us that irons are only available for “company guests.” Apparently, you’re allowed to look presentable only if you’re traveling with a group of 10+ people. What a joke.
This hotel was an absolute letdown. Top of my “never again” list. Avoid at all costs.
Frequently asked questions about PortAventura® Hotel Gold River
How much does it cost to stay at PortAventura® Hotel Gold River?
The cost of living in PortAventura® Hotel Gold River depends on the date, rate, number of guests etc. Enter your dates to see prices.
Is it far from PortAventura® Hotel Gold River to the nearest beach?
It takes 30 minutes to reach to the nearest beach.
Which sights are located near PortAventura® Hotel Gold River?
The nearest sights are: PortAventura World (510 m) and Tarragona Cathedral (9 km)
Which room categories are available in the PortAventura® Hotel Gold River?
You can book Standard room, Standard Quadruple room, Standard Sextuple room, Standard Double room, The Callaghan’s Superior room, The Callaghan’s Superior Quadruple room, The Callaghan’s Superior Double room in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at PortAventura® Hotel Gold River?
Check-in at PortAventura® Hotel Gold River is possible from 15:00, check-out is until 11:00.
