Hotel Saint Gothard

The only good thing about this hotel is the location is central to major public transportation lines and attractions. The restaurant options are vast and affordable. Lastly,the bed was soft despite being a short twin bed. Now the bad, the hotel has an odor in the halls and corridors and the water has a smell to it. My room had a smell too and I have to use products to mask it. I complained about the accommodations shortly after check in and no help was offered because there was no manager on duty. The rooms are very small and remind me of dorm rooms and for the cost of $540 for 3 nights is a rip off. The walls are so thin and I could have the people next door sneezing and making adult noises every night. No real amenities and the bath products did not smell good. The towels were so worn and only one of the dual shower heads worked. Also the WiFi would not stay connected. Upon, check out I don’t to put the key on the front desk since the staff was asleep on the lobby couch. I don’t recommended staying here you will not be comfortable.

Very Disappointing Stay – Not as Advertised

Unfortunately, my stay at Hotel Saint Gothard was extremely disappointing. While the room was somewhat modern and generally clean, it looked nothing like the photos online. It was also extremely small — there was not even space to fit the two suitcases we had without blocking the walkway.

The room had a persistent musty odor that smelled of cigarettes. The hotel staff appeared inattentive and unprofessional, often sitting in the lobby vaping and chatting with friends. When I requested extra towels at 3pm (as my room had not yet been serviced), I was told there were none available and was advised to walk through the hotel floors myself to find a maid.

The facilities were also unacceptable. The television did not work, the Wi-Fi never connected despite being advertised, and the automatic lights in the hallways did not function half of the time, leaving the corridors in complete darkness. The bedding had stains, and even after a six-night stay, the stain was still there, indicating that the sheets were never changed throughout my whole stay.

Overall, this property fell far below expectations and did not meet the standards of comfort, cleanliness, or service that were promised. I would not recommend this hotel.

The area is dangerous. It is close to the train station. It is very noisy in the morning.