Le Cinq Codet Hotel

The rooms are extremely small. Location is great near by all attractions you want to have as a tourist. We had a bad experience with a good ring, which was stolen from the room during service. Yes it was our mistake to leave it visible, but by no reason a hotel employee should touch the guest belonging. The hotel didn’t do anything about it and left it as if nothing happened. We informed the concierge, room service and reception and nobody did anything. This is not a 5 star hotel as it claims, it could be a 3 or 4 but not 5 star. Service is just OK, nothing impressive. We had to request to clean the room at 5 pm for instance. Overall, we were ok thanks to the location but very disappointed about the facility and service.

Overall, despite getting a great deal on the dome spa suite room, the hotel lacks some 5 star qualities.

The nicest part was definitely the suite. It was very roomy and had a half bath which we loved. Jacuzzi was very warm. Shower was expected to be a little bigger so that we could shower together. The balcony was really nice and private. One of the other things we loved was the location. Very close to a lot of touristy areas. We easily walked to the Eiffel Tower, arc, louvre etc. the location was definitely something this hotel has over others in the area. Also a very safe area.

I believe the 5 star service is definitely not there. We compared it to many 5 stars we stayed at that were similar in what we paid for. They didn’t have a dedicated bellman at the door that makes you feel welcomed every time. Sometimes there were just 1 person at reception and almost felt like a motel vibe in terms of service. Although they did help us with our bags up, the service after that was so so. It just didn’t give the 5 star feeling while walking around.

The breakfast was also something that was 5 star lacking. The buffet options were very limited especially for vegetarian/vegans. The order menu only had 2 options. We asked for a ice latte and they couldn’t even make that. They gave us a Luke warm coffee. Again, comparing to 5 stars we stayed at in Europe and Asia.

The massage was also something that we believe could’ve been better. Despite communicating weeks in advance for a deep tissue massage, we felt that the massages were like we were just getting touched. The masseuses didn’t bother to work on knots and tense muscles. We did communicate that they could go harder but it seems like they weren’t able to.

Overall, we decided we’d definitely stay here again but probably not for the price we paid for. I have seen the dome suite go for $2k plus for one night and at that price point it’s not worth it. The hotel definitely needs to amp up their 5 star qualities.