Sentido Amounda Bay Hotel in Amoudara

Very nice location close to Heraklion. There is hop on, hop off bus for sight seeing just in front of hotel. Hotel has pool, small pool with slides, it is close to beach. Food was very good through the day, there were also snacks on top of 3 main dishes. There was great animation program even for adults including stretching, aquafitness, sports such as volleyball, water polo. You have plenty of activities during the day. All hotel employees were very helpfull, most of them spoke perfect english.

Huge resort with hotel rooms, bungalows and multiple canteens is in my opinion ideal for families with babies and small children. Yes, the rooms are a bit dated, beds are not very comfy, but hey, you won't be inside for most of the time. The beach is clean and equiped with free beach chairs for guests, beach bar is just a few steps away. Pool is also clean and big enough for multiple groups or families, so you do not have to worry about crowds. There is also a mini playground and a field for ballgames, tennis court, table tennis... The animation programme is amazing - cool and friendly people with suitable activities for all ages. Our child enjoyed miniclub and minidisco, I dare to say, that I did also. The staff everywhere is AMAZING. Reception desk, kitchen, cleaning ladies... They were very kind, friendly and did absolutely everything to make our holiday stressfree and fun. Food was good - we had excellent meals, also some average meals that did not match our tastebuds, but that happens everywhere. Coconut cake is to die for, on the other hand breakfasts were a bit boring. We did a few trips - and the stuff made sure we were well fed, they made early breakfasts and also lunchboxes for us. The care and thought put in the service is absolutely priceless. We also enjoyed the spa - I had a massage by lovely masseus Pepi. Professional, relaxing and overall great experience. To make credit to other reviewers, the all inclusive options are a bit limited, but for our experience it was more of an advantage as we do not drink and (as a family with small kid) we do not really find joyfull the company of drunken partypeople. Overall great price to value experience, will gladly come back any other time. DESSOLE STUFF THANK YOU FROM THE BOTTOM OF OUR HEARTHS FOR AMAZING HOLIDAY TIME!

We had 9 fantastic days in te Dessole Dolphin Bay Resort. I think the price was worth it. The animation team was excellent, the food was delicious (the snack buffet at beach taverna was the best, the children loved it). The staff was very helpful. The bungalow we got was simple, but we liked the cretan style. The cleaning service came every day and changed the towels, cleaned up the room. Every place in the hotel were very clean. We had a wonderful holiday there and definitely will go back.

The manager Pepi is over there and she do the best to have that you need treatment!!! It's so beautiful and clever nice and friendly! The Hotel she have so nice food! And so beautiful gardens with tree's flowers everywhere! We love and we come back for the spa and the hotel!!!

Abgeordneten Spas Team Manager Pepi Therapist Rania It was a nice Massage! I enyoyed it very much. The Personal was nice and professional. Also the Hotel was nice also the Hotel Staff und especially the Animators. I would go again in this Hotel and the Spa

I had a wonderful stay! The best part was how friendly and helpful the staff were—they really made me feel welcome. The room was clean, comfortable, and well-equipped. Everything was well organized and the service was excellent. Honestly, I wouldn't change a thing. I’d definitely stay here again!

We stayed in the main hotel. It wasn't too big ant therefore not too busy. Rooms were lovely and clean. Cleaners came in every day. Rooms are a little dated though. All the staff were so friendly and helpful. Pool and beach all clean. There was always a little t of food although felt a little repetitive. All inclusive drinks were really limited. Water slides were great for the kids and we could let them wander themselves as felt really safe (youngest is 10). The only downsides were that there wasn't enough sun loungers. There were a couple of days we couldn't get on the beach or near the pool. The entertainment at night was geared to those that spoke French or German. We were the only English family in the hotel during our whole stay.

All in all the hotel far exceeds the sufficiency, the structure is slightly far from the pedestrian centre, but there is a bus stop a few minutes walk away with which you can reach the small center where there are various shops and bars located here and there or with plenty of half an hour by bus with more traffic to reach the center of Heracleo, in terms of services and food the hotel falls within European standards, I stayed in the structure on the second floor and I can say that the structure is functional and practical but very 70s style, it would take a nice modernization starting from the rooms which are large, bright and clean
The structure which is declared 4 stars in my opinion (I tour hotels and resorts every month) is a 3 star, boasts a large swimming pool and a small one for children next to it, furthermore to the right of its entrance it has another mini swimming pool with 2 mini slides and a small theatre, the entertainment team is committed to entertaining adults and children alike, they have an extensive weekly programme, at the end of the hotel there is also the sea, the buffet food is of good quality, some dishes are really delicious, others acceptable, only the breakfast did not satisfy me, but we Italians are known to be too demanding, the clientele I saw was German and in any case from Northern Europe, from the photos I expected more, rating 6/7 however satisfied with the stay

Just one thing that I didn't like is that if you want to take a hot shower when you get out of the pool or the sea there isn't one (you have to go up to the room) I found windy days it would have been convenient to be able to immediately take a hot shower indoors instead only outdoor showers open cold