Castello City Hotel
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Rooms and prices
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Description
The modern hotel is ideally situated for exploring the island of Crete and ideal for a relaxing holiday and for business trips. At the fifth floor bar with great views of the surroundings.
Built: 1981
Renovated: 2014
Location: on the island of Crete, 800 m from the centre of Heraklion city, close to the ancient Pantokrator gate, 5 km from the airport of Heraklion.
Consists of a 6-storey building.
Only 68 rooms.
Beach: public sandy beach in 2 km from the hotel (3 coastline). Umbrellas, sun beds: free.
On the hotel territory: terrace, restaurant, lounge bar, snack bar, free wifi, free Parking, car rental, currency exchange, Luggage storage, ATM, Laundry/dry cleaning service, conference room, business center, Elevator
Attractions: evening program, Bicycle rentals
For children: Babysitting on request, baby cot on request free of charge high chairs in the restaurant
The distance to the nearest airport is 5 km.
Policies and conditions
- Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
No extra beds are available.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. - Free private parking is possible at a location nearby (reservation is not needed).
- Pets are not allowed.
- WiFi is available in all areas and is free of charge.
- Payment options: American Express, Visa, Euro/Mastercard, Diners Club, Maestro, UnionPay credit card, No prepayment
- Check in time: 15:00. Check out time: 11:00.
Services and facilities
- ATM
- Computer
- Air conditioning
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Ticket assistance
- Express check-in/check-out
- Terrace
- Pharmacy
- Outdoor furniture
- Upper floors accessible by elevator
- Reception desk
- Non-smoking rooms
- Soundproof rooms
- Room service
- Fridge
- Family room
- Smoke Detector
- Cable TV
- TV
- Hairdryer
- Shower/Bathtub
- Shower
- Wardrobe/Closet
- Linens
- Toiletries
- Accessibility features
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Iron
- Bar
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Buffet breakfast
- Cafe
- Restaurant
- Snack bar
- Bottled water
- Free Wi-Fi
- Shuttle
- Car rental
- Airport transportation
- Transfer services
- German
- English
- Italian
- French
- Multi-language staff
- Tour assistance
- Sun Deck
- Parking
- Free parking nearby
- Garage
- Beach/pool towels
- Business center
- Event facilities
- Fax machine
- Meeting and presentation facilities
- Conference Hall
- Doctor
- Massage
- First Aid Kit
- Babysitting and childcare
- Family/Kid Friendly
- Pets Not Allowed
- Temperature control for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Contactless check-in and/or check-out
- Additional measures against COVID-19
Video: Castello City Hotel, Heraklio Town, Greece
Map
Reviews
The hotel is old and needs maintenance (some of the comments here are completely correct ) !! in my opinion it depends a lot on what you are looking for... if it is a night's stay and moving on it is perfectly fine but for a vacation I would not recommend!! and of course everything depending on the price (the price per night at the hotel is very reasonable compared to the other hotels in the area) .. cleanliness at a very basic level, good breakfast, very nice staff and a beautiful view from the roof top 👌 excellent location.
The good thing is that they have a free parking located 500 meters away.
Not recommended at all!!
The reservation had been made in February, almost half a year in advance.
An awful situation that has almost left me in a desperate position, fortunately, the aggregator helped me to rebook the hotel, but I would not recommend risking it to anyone else.
place was clean however a few night into our weeks holiday the smell of sewrage from toilet becomes overwhelming. the other couple we were with had to change their room due to the smell. plumbing definately needs updated. tv in room only had greek channels so pretty much useless.
the only saving grace is the upstairs bar. the young girl , who seemed to do most of the work, was pleasant . best advise to anyone looking to use costello hotel AVOID
Frequently asked questions about Castello City Hotel
How much does it cost to stay at Castello City Hotel?
The cost of living in Castello City Hotel depends on the date, rate, number of guests etc. Enter your dates to see prices.
Which sights are located near Castello City Hotel?
The nearest sights are: Historical Museum of Crete (920 m), Heraklion Archaeological Museum (1.3 km) and Koules Fortress (1.5 km)
What are the check-in and check-out times at Castello City Hotel?
Check-in at Castello City Hotel is possible from 15:00, check-out is until 11:00.