Spa-Hotels in Kato Gouves

Fantastic Hotel. Had 10 amazing nights there. read some negative review recently and they are all unfair. Food choice was good as was the quality. The place is spotlessly clean

Nice hotel. The rooms are cleaned every day. Nice pools. The child liked it very much. Food is not bad. The beach is nearby and very cool. The only drawback is that the restaurant is very noisy, but there are always a lot of people in the hotel.

Lovely hotel in general the luggage storage is lockers you pay 2 euros per locker that's not returned after so if you need something in or out your locker you pay again. It's a lovely resort but spread out. Short walk to the beach food basic all inclusive we ate out a few times. Easy enough to get public transport. The spa is expensive

We had a week in Gouves Water Park Holiday Resort from 04 to 11-09-2024. Very happy with the service and friendliness of all staff. Literally all staff was very kind for our 2 year old daughter. She had the time of her life in all different swimming pools with slides. Rooms, open areas, pools and restaurant were getting cleaned all the time. The open buffet tasted nice and quite some variation. We...

Great place for a family holiday. I would recommend getting a room with a pool patio otherwise you may struggle for a sun lounger. The food is great, the service is excellent and the hotel is aesthetically pleasing. It’s also a great place if you like cats! The only negative is not being a beachfront resort but having said that, the five minute walk to the beach is quite pleasant.

Rooms a bit on the small size but didn't mind that too much. Service and friendly staff everywhere. Great food. There are plenty of pool options, and the slides are great. Would like to see more activities for kids. It seems they focus on little kids, and there's nothing for the 8 to 12 years old... The gym didn't have an aircon, was extremely hot, and was not comfortable to train.

With my wife and son we spent a very enjoyable week at Marina Beach hotel. The room was clean and spacious, the swimming pools well maintained (my 4 year old son loved the kid's pool), the staff were very nice and helpful and the kid's entertainers were fantastic. We were especially impressed with the food, the only problem being that it was so good it was hard not to eat too much.

My husband and I love Greece 🇬🇷 a lot, our favourite restaurants are Greek restaurant in Germany 🇩🇪, so we decided to go there as our honeymoon 👰🏻‍♀️ 🤵🏼‍♂️ so Crete was the best option and we chose Sol Marina beach hotel, one of the best one based on what we read, and based on what we experienced 😍, very friendly employees, so clean, tidy, and the environment is so beautiful. The hotel is so near to...

Very nice hotel for families. Near to the airport (short transfer),clean and calm beach, very good swimming pools and in general, excellent food. Great staff and cleaning personnel! Special mention to the international animation team, they are just amazing. Barbie was wonderful to all of us and my kids loved her. She was just awesome during the day activities and still had the best energy at night...

3.5/5 I had a nice stay with my family. A good hotel, but unfortunately most of the activities are intended for tourists from France through Club Lookea employees. The superior rooms with a garden view are ok, but the garden view for us was actually facing the back of the parking lot, where a few mornings a diesel generator gave us a good smoke and ruined our sleep. Inside the rooms you can hear very...

We have just returned home from an amazing holiday at this Hotel. It was ideally situated beside the beach. The food was first class and we were impressed by the cleanliness of the Hotel. The Entertainment staff worked extremely hard to ensure we were aware of all activities and night time events. Being the only Scottish family in the Hotel, special mention to Olivia (Liv) and Dorian who were absolutely...

Nice hotel, Good TUI Lookea animation. Top catering. Hotel beach, nice Nice experience in October, very low season. But this coast is very ugly. It can be a good base to radiate.

We had a great time at The Island hotel. Wonderful location. Good food and lots to do and visit in the area. Staff works really hard here! We especially loved the lady at the mini market who was super nice and really took care of all the cats in the resort.

This is a huge resort hotel with abundant of rooms. It is by the sea which is beautiful scene. Foods at the restaurant are buffet style and quite standard. As my room was mext to the garden, there were a few bugs and mosquitoes in my room, but nothing I cannot handle. Amenities are there with gym and many pools, even a mini mart. Around the area there are some good restaurants and the beautiful...

Truly great hotel! Beautiful, neat, clean. Nice and friendly staff. We have half-board ourselves, so only breakfast. Unfortunately, at the time of writing, 2 of the 3 restaurants are closed and you can only use the evening buffet. That is a pity, but also understandable as we are a bit later in the holiday season. On the other hand, it is great to be by the pool, as it is not so crowded and you always...

When we arrived we were welcomed by the friendly staf our luggage was immediately taken to our room. When entering our room we were a bit disappointed by the lack of space in the room and bathroom. It was a bath and shower together something that is for me not done in a 5 star hotel. Furthermore the hygiene was not very good, there were some weird spots on the toilet and tap. Breakfast is okay but...

Amazing resort/hotel. Staff were so helpful, the rooms were lovely and the food was great. It's not a party hotel or local to the party scene which is what we wanted. Would highly recommend!! Also they have about 5 cats within the resort that are very cute and friendly :)

Our second visit to this fantastic hotel. Once again, they have delivered on every aspect of what a hotel should be. The staff, all of them, front of house, service staff, housekeeping, grounds staff and pool team cannot be faulted. There can be some trepidation when returning to a place that you so enjoyed the first time round, we can honestly say, any such feelings we had disappeared the moment we...

We left this wonderful place on September 26th. This was our first stay at a St.Constantin hotel and I know I'll be back there. Tasty food. The service in the restaurant was very nice. Beautiful room with private pool (307) Room cleaned every day, towels changed every day. Kindest and very helpful staff. I would especially like to distinguish the wonderful reception staff , Michalis - full professionalism...

For the price, the hotel was really good. There are some things to mention positively and negatively: +very friendly staff +nice pools +clean rooms +good location with a bus stop 5min away +cool animation program for young and old -no real glasses and cutlery at the buffet after the first rush of ppl (only plastic/wood) -the à la card restaurant serves the same food as the all incl. buffet

Absolutely loved it there.The service was excellent and so friendly. The whole place was clean and the food was fine for us. The area of gouves is relatively quiet but that was perfect for this break. Would definitely return. Only complaint is the towels on every sunbed with no one to be seen. This unfortunately happens everywhere so won't mark down for it.

Lovely hotel, near the sea, 2 room, polite and friendly staff, many pools, the food is delicious. Not far from the road, on the bus to go to Heraklion or Hersonissos, you can also rent a car directly at the hotel on the Park is a great choice. Safe, quiet, wonderful stay. Rested in early June, 2018,

Really nice place to stay , very clean, staff great , food fantastic loads of choice , highly recommend this hotel ?

Great hotel. Prepare delicious, but the food was delicious. There is a lovely balcony area with sea views, large grounds, lots of pools.

What a stunning hotel! Calm. Peaceful. I stayed in one of the apartment suites overlooking the ocean. Staff always go out of the way. I’m a vegan and they specifically looked for and made special dishes for me every day! The beach is sandy but not necessarily amazing. But nice enough. Great service. It won’t disappoint!

Amirandes has an outstanding architecture and nice sea access. Beach is small, but nice. Katharina from reception did an outstanding job in sorting a view things out for us, super fast, nice and always customer first. We really enjoyed this!

Very nice hotel in a beautiful location that gives views of sunsets over the water. Rooms are good. Pools are nice. A good amount of staff around the property, pool, and beach. Every kid walks away not wanting to leave Ms. Helena. I can see where some might find the food repetitive.

Easily the best hotel/resort we have ever stayed at. We had our wedding at Amirandes and also stayed for a few nights. The whole wedding planning process was seamless thanks to their professional staff. You can see how luxury the hotel is right from the main gate entrance. We will definitely go back again!

Beautiful hotel, friendly personell (especially Mr. Nikos was very helpful), nice outdoor gym and tennis/padel courts, large pool and private beach. I expected a bit more of the buffet but overall an amazing experience :)) thank you for the pleasant stay

Other than the architecture of the lobby and entrance area and the good natured staff, it was the worst stay I have ever experienced. They sell u the room as luxury sea view and you pay over euro 500 a night for a run down room. Food is mediocre, WiFi doesn’t work, and staff are ill trained to handle customer demands. This is a euro 200 a night at best.

Thanks to Katerina and Iyanna (sorry if I wrote it wrong) we were warmly welcomed. The services given by all them and all her colleagues were perfect and we enjoyed our stay. We will definitely come back.

Just returned from a wonderful 10 day break. Great sea front location with excellent pool and surrounds. Loads of good quality loungers and beds. Hotel is small enough to provide excellent personal service but big enough to have everything you need, including an excellent bar with stand out cocktails Special mention for the excellent staff, attentive, friendly, and efficient. Food was also very tasty...

We loved the room, the hotel premisses and the staff was professional and friendly. We felt very safe because all the staff was following covid protocols and our room was dissinfected We've already been there twice and we can't wait to go back!

The hotel placed very central. Recently renovated with some might not finished details. Very comfy and huge room( junior suit) Swimming pool could be a bit bigger, but fair enough for refreshing moments. The stuff is super friendly and happy to help you any time. Katerina ( reception) very helpful, going to organize and make your stay enjoyable and simply unforgettable.

Hello, i have a question? have you renovated the hotel since 2019? I was transferred to your hotel but there are no reviews since 2019 and the photos of the trips on these dates do not match your photos .. thank you for your response

Très bel hôtel, personnel très bien, animations de qualité et nourriture variée avec des mets du pays. La plage est proche et très sympa également.

Really beautiful hotel! There are old and new rooms, so better book the new rooms! Food ist absolute delicious and changes every day. Sandy beach near, just down the street, everyone friendly and good animation!

Booked this last minute due to covid...was not disappointed. All the staff are so friendly and the place is spotless. Food very good and varied. Four lovely pools. Would definitely recommend and return.

Really perfect, the staff are really really good. The hotel is chill and everybody are cool. Real thanks for all the staff for her kindness !

A place where you feel good. Clean, hospitable, proper and varied food. An adapted situation with a diverse offer of leisure activities in the vicinity, a public transport stop nearby, which allowed us to travel autonomously.

Nice and clean. The food is very good. The staff is very friendly and hospitable. The staff worked really hard as changes were made due to covid 19. They did a great job. Entertainment is again limited, but very interesting. Animators Clemence and Florin really helped to spend the holiday.

Lovely hotel with helpful staff. Excellent facilities with a swimming pool front and at the back of the main building. Great food and drinks.

Nice hotel but the food is just ok. After 5 days everything repeats and gets boring. Nice pool area and bars. Low budget drinks are ….. ok. Small cups for LQ cocktails

Overall I would recommend the hotel and the whole experience. It is a very beautiful hotel, the beach was wonderful and so was the surrounding area. The pools were renovated and look amazing!! There aren't enough sunbeds for everyone and many guests seem to "reserve" sunbeds by simply placing their towels on top for the whole day. If anyone is actually reading this review, I would propose to place...

We arrived at the hotel yesterday, and were instantly surprised with surroundings that are disorganized, to say it nicely and with low transport possibilities. Then, we have seen our room, which is far away from the pictures presented on the page, big disappointment there, all of the things were very old, visible dust and dirt especially under the beds and desk/ table. After that, we went to the lobby...

Beautiful Place. I enjoyed my one week in Europa Beach, accomodation that I had was ok, food was very good.

We had a very nice holiday at europa beach. The service people were so nice and the beach and hotel was beautiful. Thank you so much!

We recently had the pleasure of returning for our second stay, and it was every bit as delightful as we remembered! From the moment we arrived, the warm and welcoming staff made us feel right at home. Their attentiveness and genuine hospitality truly set this hotel apart. Again we could not fault the food for breakfast, lunch and dinner there is plenty to choose from and if you would like a change...

We stayed at Stella Palace in the fall and had a suite with pool sharing. The rooms are spacious, clean, and the direct pool access is absolutely fantastic. We arrived late at night and missed having wine or beer in the fridge, although it was stocked daily with water. The hotel offers several restaurants, and reservations can easily be made through an app. Every morning, we enjoyed breakfast at the...

Really enjoyed our visit to Stella village. The reception staff were welcoming and knowledgeable. The rooms were small but very clean and possibly the comfiest bed I've slept on abroad. We travel as a family of three so prefer when the room has a separate area for child to sleep but that's just a preference. The facilities were great, particularly the waterpark. There was plenty of choice of food and...

So I haven't been on holiday in about 15 years, the better half's sister got married there last year so we all went to celebrate there 1 year anniversary. Needless to say I couldn't have asked for a better place to stay and visit for my first time abroad in such a long time. Would love to come back for longer.

We recently had the pleasure of returning for our second stay, and it was every bit as delightful as we remembered! From the moment we arrived, the warm and welcoming staff made us feel right at home. Their attentiveness and genuine hospitality truly set this hotel apart. Again we could not fault the food for breakfast, lunch and dinner there is plenty to choose from and if you would like a change...

A truly amazing resort with all-inclusive food, drinks, and entertainment. When it comes to all-inclusive, they do it exceptionally well. The food offers a lot of variety, with a themed buffet every day. If you stay for more than six nights, you have the option to dine at six different à la carte restaurants, all with fantastic food. Our favorite was the seafood restaurant. Drinks are served almost...

A really decent place to visit. We visited Stella Village as a group of 10 with all inclusive. Not sure if it is possible to visit this place without this option. Here is our review: - Service is great like... really great! Spot on staff. - Rooms were really nice, but we had a broken lamp and an electrical outlet that had seen better days, but nothing serious. - Room was cleaned nicely every day,...

Enjoying our last day at Stella Village today. Can't fault the hotel, staff and food in anyway. The staff are incredibly friendl.and helpful - from the cleaners, to the waiters / waitresse and even the ifeguards at the waterpark. The rooms are modern, clean and exactly how they look in the picture and refilled with fresh water bottles everyday. There is plenty of choice at breakfast, lunch and dinner...

Excellent stay. Great and helpful staff, lots of activities for kids, but the highlight for me was Rocco the magician. Very funny and the kids were roaring with laughter, as were the adults. The magic was spectacular. Any chance to see Rocco is a huge bonus.

We had a great stay here. Absolutely no complaints from us. And out of all the holidays we've had we left here feeling like we got what we paid for when booking all inclusive. Friendly staff. Great selection of food. Snack bar was brilliant. Water park was great for the little one. Thanks for having us! We'll see you again in the future 🌟🌟🌟🌟🌟

A very clean hotel with fabulous staff, the food is not overly diverse but very good and sufficient. Not all the rooms are renovated, the one we stayed in, a family room, was not, but after a hot day when we arrived in the evening it was clean and cool even if the air conditioning did not work. Interesting beach, the concretes that protect it from the waves are ugly, but those concretes help you to...

Great 5 stars hotel. Very friendly staff, helped us with a medical problem. Stella Village is more for families, with activities and pools for kids. If you want to have beautiful pools with more calm, try the Stella Palace. Imo, it's worth the money.

We stayed 4 nights and had a great experience. The staff is very friendly and eager to help. The pools are great. The food was good and At this point there is a place for improvement.

Highly recommended. Amazing staff and amazing interior. Love the vibes and the atmosphere. Definitely I’ll come back next year.

Great hotel!! Iness was really helpful with everything and was always very welcoming when we went down to reception with any questions or needed information! Overall good place for adults and really nice rooms would recommend 👌

Manos and John easily put this resort at 5*. Two great guys who made our break excellent, cannot rate these two people enough. Manos' cocktails and coffee are amazing and he's a friendly and great asset to the hotel. John was always lively and helpful. Very funny and engaging. If not for these two, the hotel would not be nearly as enjoyable. Thank you!

Great hotel, new, maintained. Huge variety of food, good quality though not the most delicious. Team is really nice and facilities are great.

Beauty in every single detail..starting the lobby to our suite.. Stuff were very nice..location was great ..near a lot of restaurants on the beach.. So peaceful where you can enjoy and relax...Definitely recommended!!!

The service was excellent, great food and well-designed hotel. The location is fabulous with a private beach. The room was nice, but there is a significant mosquitos issue. You literally can’t sit in the terrace. The most disappointing thing is that the hotel doesn’t do anything about that, neither mosquitoes traps nor repellents. We stayed in the end of September in a room with a private pool. The...

The hotel is in a great location, just 30 minutes from the airport, with plenty of cozy and delicious dining options nearby, as well as a grocery store and taxi service. The staff and service are excellent—always attentive to our requests and consistently friendly. The hotel’s design is minimalistic, creating a relaxing atmosphere, although I found the rooms to be quite dark, with limited lighting...

Wonderful Stay at NEMA We had an amazing experience staying at NEMA! From the moment we arrived, we were welcomed with incredibly friendly and attentive service. The staff went above and beyond to make us feel comfortable throughout our stay. The hotel itself is spotless—everything was impeccably clean, which really added to the relaxing atmosphere. The location is perfect, directly at the beach...

Overall our stay was pleasurable, with the staff being very friendly and the service being beyond excellent, especially Paris (bartender/cocktail specialist) as he was above and beyond with his knowledge, respect and brilliant service towards us as a couple. He also suggested numerous site seeing location and unforgettable views which we are very grateful for. The only thing we had a problem was our...

NEMA is a hotel I would recommend to anyone who is travelling to Crete. The location is picturesque and safe, also being along the sea front with the most beautiful sunset views. The service was absolutely amazing and the staff made our stay so lovely. Sumi, in particular, delivered a high standard of service and made our stay very memorable. The standard of the rooms was above and beyond and you can...

First and Foremost the service here.. EXCELLENT! Service with a smile, the staff love to have a laugh and a joke and genuinely prefer to have a chat - food especially the breakfast and lunch excellent. The room is spotless, bed is huge and very comfy, the air conditioning is bliss especially when it’s a touch under 40° here like it’s been this week. And finally the hotel design and pool are beautiful...

I have only praise for this hotel. I've never had any kind of kidness like this here. Accommodation perfect and clean. All recommendations from the heart.

If you are looking for a calm, clean not expensive room- venus mare is your place. Everything is perfect- beach is 2 min walking, there is a pool, we had dinner at 4 different places its ok /tritonas - the best/. Room was clean and had everything we needed, the staff was friendly. My girlfriend was ok too, no complains-ideal vacation, the perfect place. I was surprised by the public transport-cheap...

We love this hotel. It's in a quiet location with private beach area. The hotel complex is large with a number of pools including adult area (that you don't need to pay extra for so parents can take advantage of some quiet time whilst the children are in kids club) family and splash pool. You have a number of restaurants to use via their app and themed restaurant nights every evening in the main buffet...

Great hotel, staff are fantastic. If you're after an All In holiday it's hard to complain about it. However, the coffee is absolutely gross. They have espresso machines and sometimes you get coffee from the 'proper' machines, I don't understand the why and where of getting coffee from a espresso machine but sometimes it arrives. It's always gross. Sometimes you get coffee from a push button machine...

Have just returned from a 7 day break at the Caldera Palace with the wife my son his fiancée and my 3 yr old grand daughter We had rooms 8001 family swim up and 8002 double swim up Room was large massive queen size bed and brim on all inc was nice to have a complimentary bottle of wine along with the mini bar that was replenished each day Food in the main restaurant was really good with a vast selection...

Just returned home from a weeks holiday, agreed the hotel is beautiful but can only be described as 4 star+ not a 5, grateful to have been given a small swim up pool on the balcony but every day the smell of the drains was so bad! And the clean was minimal so smell never went anyway! The staff never read when the do not disturb sign was on. Waitress staff were lovely especially eleni in the Thai restaurant...

Huge room(1110) huge balcony. Food excellent, very clean. Great amenities. Quiet and not much pool entertainment through the day. . This is a review compared to other greek all inclusive large hotels.

Rooms are newly refurbished to a Greek standard. Generally fresh and clean. Staff are excellent and couldnt help us enough with our toddler. Food in the single restraunt we managed to book was very poor. Food in the main restraunt was better. Unfortunately the kids pool was in very poor condition compared to the adults only. This is very frustrating and makes families feel second tier. Overall enjoyed...

Fantastic Stay at Lyttos Beach Hotel, Crete 🇬🇷🏖️ We spent 7 nights at Lyttos Beach Hotel on an all-inclusive family break during the UK autumn half-term. It was an excellent experience from start to finish! ✈️ Travel & Location Our trip was booked with Jet2 Holidays, flying from Leeds Bradford Airport. The flight should have been 3.5 hours, but we had a 4-hour delay. Thankfully, once we landed,...

Stayed here in May half term 2024. Awesome place. The water park section kept my 13 and 11 year old entertained for hours. Food selection was great and the sports facilities were excellent also. We would definitely come back.

Good stay. Pools were very cold but plenty of sunbeds and pools around. The indoor pool was very welcome as it was warm. The gym is very good! The rooms are very nice, plenty of room. The food, although was different every theme night, was not the best. The reason I say this was there were times people were waiting too time for the food stations such as chips or chicken. It's as if they need more...

Fantastic half term break. Choice of eateries and some fun entertainment, despite the water being unheated the pools are great fun and there’s lots of pools to choose from. The water park is great with fantastic kids section, and lots of flumes to go on, the lazy river is also a nice addition. Our room was comfy and cleaned everyday. All staff were very welcoming and helpful. Drinks were good on all...

Huge hotel complex, great food, however the fish restaurant could be better (grilled stuff had weird taste because the grill probably hasn't been washed for some time). Awesome water park for kids of any age, sunbeds on the beach available for free, beach nice and clean, with a part without stones after entering the sea, car rental, supermarket and souvenir shops onsite.

A Top-Notch Hotel Experience This hotel is truly exceptional in every way. The staff is incredibly friendly and welcoming, always ready to assist with a smile. The food is outstanding, with several restaurants to choose from, each offering a unique and delicious dining experience. There are also multiple bars to enjoy, providing a variety of drinks in relaxing atmospheres. For entertainment, there...

The stay at Lyttos Mare was just wonderful. The food was really nice and the service overall was just fantastic. The rooms with individual pool are superior and come with some extra benefits. Evening program was always funny and entertaining. The only thing you should be aware of is that the allergies deceleration on the buffet is not always correct. Better ask in case of allergies.

High quality and professionalism everywhere! Super holidays and especially for families ! We enjoyed every moment of our stay ! Many thanks to the personal and congratulations to all ! This resort will be one of our best experiences. We will come back .

The facilities are nice but the service was poor. We stayed at the Luxury Villa which is booked through Lyttos Beach but gives access to both Lyttos Beach and Lyttos Mare. The food and facilities were better at Mare so we did our meals there but we were treated very rudely. On two occasions someone grabbed my hand to ask me what the Villa was or what the wristband meant since the Villa has its own...

Beautiful, well designed and modern resort. It is very clean with excellent maintenance and a very welcoming and friendly staff beginning with a warm and welcoming reception. All rooms are organized in a semicircle around multiple large pools, some with sea water and some with fresh water. There are ample and very comfortable pool chairs everywhere with shading umbrellas. The same is true about the...

It is one of the better large-scale all-inclusive resorts that I have been to. The rooms and the service are just what I expect from this kind of resort. There is a high variety of food on the various buffets, and given the scale, the food quality is very good. The hotel is great for families with kids.

It was all very average i guess. Me, my fiance and our daughter stayed here for a week, all inclusive and paid extra for our own pool which backed onto our room. The maids / cleaning staff didnt listen to us saying no to cleaning (on them 2 days our daughter had been really ill), she actually tried barging past me to clean. Then when they did clean the room it was a dreadful job and you could tell...

The hotel definitely doesn't look like a 5-star hotel. The room – nice at first glance. The bathroom could use a complete renovation. The rooms could use a thorough cleaning (there was a significant mess under the bed and in the corners), the air conditioning worked, but sometimes it had a mind of its own. The terrace door couldn't be properly locked. However, the room looked nice. The restaurant ...

- The staff were amazing 🥰 all of them friendly and very helpful. - Food was deliciiiiiooooous and variety of options😍 Chef did great job. Everything was so good starting from main dishes finishing with desserts. - Animation and hotel amenities were great. It was a really great value for money.

The Hotel is not looking like a 5 stars hotel. The gardening is poor, bricks covering the walls are broken , it is an all included but lot of drinks are charged , very poor entertainment for children’s , no air condition in the public places like in the resultant. No water bottles given in the rooms and access to water is only in the restaurants . It is the 1st hotel world wide which is charging 3...

Booked my stay as I thought it was a 5 star hotel but it wasn’t (advertised as a 5 star). Room smelled a bit like sewage and the entire place is a little run down. The neighboring hotels looked much better. Nonetheless we made the best of it and enjoyed our time with the all inclusive amenity.

My family and I enjoyed immensely our holidays in Bella Beach Hotel! We had a spacious family room with view to the sea with comfortable beds and balcony from where we could gaze at the wonderful sunset. Mrs. Elena, the cleaning lady, did a great job cleaning our room every day. Meals were just great, this was probably the best food experience we ever had at a hotel restaurant so far! I also visited...

I recently visited this Hotel, it was fine. The rooms could've been cleaned better and other amenities such as shampoo wasn't provided and water wasn't provided daily, which I consider standard. Our pool needed cleaning. A few things didn't work such as the safe, toilet seat broken, key card not working & one of the rear doors not locking ( this was fixed when brought up.) I cannot fault the staff...

Wonderful hotel everything we needed. Hotel service very nice. Bar staff was especially lovely and cheerful. And also always arrive to provide wide range of drinks non alcoholic for me and good variety of alcoholic for my partner. Thank you. Food super. Room was cleaned everyday to a very high standard.

My husband and i had a wonderful experience at Mitsis Rinela. I highly recommend Sea Front view room, we had an incredible view ans a lovely balcony to enjoy wine from free mini bar at evenings. The restaurants were very good, so we arranged all reservations before arrival, its easy from the website, and enjoyed all of them. The location is convenient, directly on the beach, and short transfer from...

Best hotel for your summer vacation. Very nice rooms, stylish design of the whole hotel. Beautiful beach and a ton of options for food. This was a very enjoyable holiday thanks to the brilliant team in the hotel. The staff and customer service helped us with our requests. Themed restaurants were delicious, and eating your breakfast by the sea is a vacation within a vacation. Great shows and entertainment...

We had an absolutely fantastic stay at the Mitsis Rinela Hotel & Spa! From the moment we arrived, the staff made us feel incredibly welcome. The rooms were spacious, clean, and beautifully designed, offering all the comforts we needed as a family. The facilities were top-notch, and the kids loved the pools and the beach. Speaking of the beach—it was simply stunning! The soft sand and crystal-clear...

This hotel is impeccably presented, with a staff that is 100% professional. The location is extremely convenient just 15 minutes from airport. Our recently renovated room was spacious and quiet, boasting great furnishing and decor, as well as a very comfortable bed and pillows. The hotel should be proud of their staff. From housekeeping and waiters and front desk staff, everyone we met was friendly...

We had a wonderful experience at Mitsis Rinela after being upgraded to this hotel. Our group of four families, including kids, found it to be an excellent destination. The full board option provided a great variety of tasty food, and the staff were friendly and attentive. The rooms were clean and comfortable, and the amenities were very good. Highly recommend for a memorable family getaway!

Feels like home and staff are very welcoming and friendly Eleanora treat us like a family member with a big smile Rooms are clean and tidy. Swimming pool is clear and shine with comfortable living style

We have been coming here for many years. Eleonara and her family are very accommodating and can't do enough for us. They have become our family in Greece.

Very good hotel in a quiet neighborhood. Rent a car or scooter to move around. Highly recommend the place .

My mother and I had a very good time. I only wish we stayed one more week. Services excellent for the cost. Clean and spacious rooms, 2 rooms for 2 people, simple but that's exactly what we wanted and what we paid for, quiet, not far from the sea, owners friendly, food plenty and always fresh and tasty. Beautiful Island, lots to explore, I would go back anytime. Anytime.

Very nice and quite place. We liked it very much. Very friendly owners. We just loved it. And it's cheap also. Definetly recomending this hotel :)

We stayed again for a few days 2 people for our vacation. Excellent professionals, service and all staff welcoming. This is the second time we live in the area and again we chose the same hotel because we are completely satisfied at all levels. Very clean with comfortable rooms and beds with comfortable mattresses and pillows that ensure a good night's sleep. It's very easy to access the location and...

If I could I would give them 6 stars! So much fun, I want to go back already. The food is amazing, the staff is very professional and kind. I've got not even one bed thing to write only good things.

Our families love to spend summer vacations in Greece and Mitsis Hotels chain is our preferable choice . This time we have booked all-inclusive deal with Laguna Resort in Crete and as expected it was one more unforgettable experience!!! Everything was just so amazingly welcoming - the facilities, well-maintained room, huge swimming pools and recreation areas, tennis courts, the gym, reach food and...

This is the best hotel I have ever stay! Location is perfect, 5 min from the Hersonissos town! Hotel is very beautiful and green! A lot of activity for the family with kids! My kids are in love with the pool with really water slide and the kids club as well! Hotel has a lot of restaurant, with a huge random of food and sweets😍 our room has nice view, and jacuzzi! We are very happy with the staff, who...

Very nice staff and very clean rooms. The food in the main restaurant is nice the only minus i would say are the fish dishes. But the pastry are very good. The bars are nice but sometimes get crowded and the waitresses do not notice you for a long time. The gym is very small but it not bad. Overall we had a very good vacation.

Good afternoon! 🙂 I just returned from Greece and, while I'm still impressed, I want to write my review about our family vacation at the Mitsis Laguna hotel. And so, let's start: 1. Hotel/territory: Very nice hotel with rather big territory. Everything is well maintained, the hotel does not look tired. Power system "ultra all inclusive". Many thanks to guest relation Olga, who told...

Excellent first holiday as a family here. The staff are very polite and helpful. They always tried to entertain our baby too which was lovely. Especially the cleaner and lady who welcomed you into the main restaurant. We had a shared pool which was amazing with us having a ground floor bungalow. I’d definitely recommend requesting ground floor if you’re paying extra for a shared pool. The place was...

The hotel has perfect service. My daughter was ill during our stay and the hotel staff was incredibly helpful and nice and ensured that all our needs were taken care of. They provided food service to our room and were able to help us with unexpected health situation even in the middle of the night. Thanks to them we were able to enjoy our stay despite the illness.

My husband and I celebrated our first wedding anniversary/honeymoon here and we could not fault our time. The resort is beautiful and the staff are very friendly and helpful. Maria from the bar at Delphinia pool deserves a special mention, she went out of her way to make our time special! We will definitely be returning and trying out other Mitsis resorts

The hotel is fantastic, all the staff are very friendly. The gym is a decent standard. The tennis courts look very good. The food generally is good. The sunset from the beach is incredible. It’s unfortunate the beach bar isn’t open later. The rooms are good and beds are. You get delivered to your room on a golf cart with your luggage. If you want premium spirits they are included you just have to ask...

in general, the hotel is good. and it can be recommended. I will write some points that will be interesting to other guests: the room is clean and ordinary. cleaned every day. drinks and bar are free. refill every 2 days. it's cool that they care about the guests so much. the furniture, the bathroom are a little "damaged ", but I assume that this is from the huge number of guests. it will take some...

Very nice hotel and very value for money. Food was fabulous, especially in the Mediterranean Restaurant. We booked a suite and when we saw the room, we were speechless. Last but not least, the staff was extremely friendly and helpful.

Perfect location-open sea from one side and quiet bay from the other side.Big territory full of trees,palms,flowers-very beautiful!A lot of well situated bars,private pools,small shops and one big spa.Near to Hersonissos.Not far from Heraklion Meal always tastes and fresh,always includes fish,meat,chicken or turkey,fresh vegetables and fruits,and desserts and local sweets.Good bottled wine,other alcohol...

We had a fantastic stay at Knossos Beach! The food was very good. The Service did a great Job, staying very attentive, kind and helpful all the time. Only (very small) disclaimer was the Sounds of the Planes due to the proximity of the Airport. We highly recommend to book a room with a Cabana - it's absolutely worth every Cent!

I am in love with this place, a chic quiet hotel, with a magnificent sea, here you relax your soul and body without loud music and annoying animation. Spacious rooms, delicious food, live music, quality drinks, beautiful nature. Each room has its own place on the beach, so you don't have to worry about not having enough space. You can call for service using an app on your phone, which is very convenient...

It is very hard to be positively surprise by a Hotel, but this one really exceeded our expectations. We went with our 9month baby and we just have good things to say. From the staff, specially from the buffet restaurant, always ready to help us bring things for the baby. Also the chef was amazing preparing special food for our baby every night we spent there. We really appreciated! It was very special...

I can’t express how fantastic this location is. Currently still at the resort and sadly have to leave tomorrow! The good - The app that you receive sign onto it you can do so much with it within the resort. Order drinks and food to your loungers at the beach (this part was sometimes hit or miss) Booking reservations at restaurants and spa treatments speaking with front desk see menus gets a massive...

Our vacation at Knossos Beach Bungalows Suites Resort & Spa was much better than we expected. Before the trip, I also read reviews and understood that I shouldn't expect anything extraordinary, because many tourists wrote that the hotel is not new and needs renovation. Yes, it really does. But believe me, completely different things come to the first place in this amazing hotel complex! The first impression...

This is our third visit to this amazing resort. I love the privacy at the beach, comfortable sunbeds, amazing service at all the restaurants and bars, friendly and caring personnel, spacious and comfortable suits, beautiful view from our terrace. This is the perfect place for me to relax and enjoy and fully recharge my batteries. You can really feel that everyone is doing their best to make their...

It was OK. Room quality excellent but if you are used to 5 star resorts then this won't on its own make up for the other shortcomings. No true a la carte dining and the lack if waiter bar service in the main bar area acts as a reminder. Queuing for evening drinks is a negative that sticks in my mind. The local area is sparse too although being close to Heraklion airport was a positive.

Hotel premises rooms clean modern, food very good. Really comfy lounges and good entertainment. Fantastic for kids. Drinks are too watered down no variety in terms of strength all mild, wine was too mellow..spirits very tame could really call it a G&T. It didn't ruin the experience as the location, beach restaurants pools all lovely..there is a local shop to buy wine beer which some guests did. They...

Nice hotel clean and with friendly staff. Good selection for food and the animation team are excellent keeping people entertained throughout the day. It’s good if you take part. Beach next to hotel with plenty of sun beds.

I had a 7-day all-inclusive stay. I can say it was wonderful; the food was very tasty and varied. The rooms are clean and spacious, and it’s not a long walk to the beach where there are enough sunbeds for everyone. There are no marine activities, but you can definitely find them outside the resort. I recommend it!

Just home from a lovely holiday at Arina Beach Hotel. Thoroughly recommend this hotel for both couples and families. Rooms cleaned daily, and lovely sea view. Plenty of food options for adults and children. Loved having a choice of swimming pools for a more relaxing swim adult only and entertainment/slides for the children also. My daughter loved the water slides. Ample sun beds (not UK school holidays...

This resort is fabulous! Very clean and our room was very spacious and we had our own little pool. The buffet was delicious with a wide variety of choices for the whole family. The location is wonderful. The service the nightly entertainment and drinks 🍸 were very well made. It's a huge resort with many amenities to enjoy.

Hi everyone, We spent 7 days here for the second time. I would say it's not an accident. Honestly, I would come here in every year if I could do. Why? Because, it's perfect choice for real 5 stars lover. it's perfect choice for families. it's perfect choice for romantic types. it's perfect choice for food lover. it's perfect choice for cleanliness lover.

We had an incredible stay at this hotel! The food, especially the meals at the restaurant, was absolutely amazing—every dish was delicious and exceeded our expectations. The reception staff was very attentive, always accommodating everything we asked for with a smile. Our room was spacious and comfortably. We will definitely return to this hotel and highly recommend it to anyone looking for a wonderful...

We had a great time. Beautiful resort. Huge place. Great food & drinks. Great staff. Unfortunately, even tho there are signs everywhere, people still go out in the morning and reserve every seat at the pools or beach ... Super annoying. If you want to take advantage of the restaurants, cinema, nightly shows, water park ... prepare for a bit of walking as everything is spread out through the very large...

We have just returned from an amazing family holiday with our 2.5 year old. This hotel has absolutely everything you need. We stayed for 1 week, only a short drive from the airport which is perfect with a little one. The hotel is beautiful, with such a Greek feel around the place, beautiful plants everywhere. The pools are so clean & the water park is amazing for all ages. Me and my husband love the...

Just got back from an amazing 8 night stay here and it was fantastic. The Hotel itself is spotless and has been beautifully decorated and maintained. Check in was smooth and easy and every member of staff we came across was friendly and helpful. We booked a garden view room and it was perfect for our needs. We did get a bungalow with a connecting door to another room so it was a bit noisy and lacked...

I'll start by saying the food is great. A lot of options for every taste. The resort is very large and offers a lot of options to spend the holidays. The most annoying thing during our holidays was the silent fight for sunbeds. The hotel has a no-reservation policy, a lot of signs everywhere, but the policy is not enforced. Never. So when you have a 600+ rooms resort and a limited number of sunbeds...

Great hotel, well situated with chalet style accommodation, private pools and a main pool with waterslide. Plenty of bars, restaurants, game facilities, gym, tennis courts and squash courts. Straight on the beach with another beach close by. Plenty of fish if you like to snorkel. Staff attentive, friendly and professional. Knowledgeable and helpful. Food is buffet style at breakfast and dinner, good...

Every aspect of our holiday was spectacular. My granddaughter and I had a wonderful time. The food exceeded my expectation breakfast, lunch and dinner were more than 5 stars. The staff in the restaurants were so helpful, I have to mention one particular woman Aphrodite, what a kind and professional staff member, my granddaughter adored her. The reception team also so helpful and always had time for...

Faultless from start to finish. Amazing staff who couldn't have been more helpful, choice of four restaurants with a varied selection of food, all to the highest standard. The room was spotless and cleaned beautifully every day with linen changes whenever required. From the porters to the manager everyone was without exception friendly and accommodating. I had made previous arrangements with them to...

Very crowded place, feels that the hotel takes more guests than actually it can handle. The overall cleanliness has to be improved, and also a negative point is that the pool has saltwater, which for little kids make the whole process unpleasant. From positive points, the location is great and by far the best thing is entertainment team, really good level :)

Rooms are maybe not 5 stars, comparing to other European countries but there was everything you need and you don't go there to sit in hotel all the day 🙂 food was not changing often but was good, everyone was really friendly there, pools where great, super lovely personal in kids club, kids disco every evening, really great entertainment team with great shows after kids disco. Will try to come back...

Loved it. So picturesque. Good food beautifully kept gardens. Fantastic staff. Only minor complaint is not enough information about what was on in the complex. Otherwise it was great