Astir Beach Hotel

We didn’t stay here but their attentive lifeguard helped my son and I when we got into trouble in the sea opposite the hotel. Even though we weren’t reindents he brought us in, patched up our cuts and bruises and did everything h could to make sure we’d be ok. Very caring and helpful - thank you!

I have mainly good things to stay about this hotel but I will start with the couple of negative points for transparency. 1. The rooms are very dated and the furniture was damaged which led to myself and my son begging splinters from the broken wood. This is not a major issue as we did not spend much time there so we did not raise anything. 2. The all inclusive package is not really worth the money both in availability and quality. The fruit juices were very poor and often ran out. There was even a day where there was no ice cream left and the one self service beer tap at dinner was empty and was not changed. In addition, there is a bar next to the pool that is closed during the day and when it opens at night is only a paid bar so you have to walk to the lobby bar to get a drink. This is not a major issue but during the day when you have been in the pool you cannot go inside to get a drink which leaves you stuck. Positives 1. The staff are absolutely wonderful and really made our trip. From the waiters/waitress’s to the Alexandria animation team, they were excellent throughout our stay and should be rewarded. 2. The location could not be better. The hotel is right next to the beach and short walk along the beachfront from the main road which has excellent restaurants and shops. 3. The food was amazing and although some items were repetitive, they tasted so good that we honestly didn’t mind eating some things more than once. There were a number of options that were new every night so it was great. 4. The pools and kids club. These were super important to us staying with a 3 year old and we weren’t disappointed. The pools were clean and never over crowded and the kids club was superb. The team there had activities for the kids and the equipment was clean and safe so our son was very entertained every day and had the best time. One slight issue was the sun beds which were often reserved before they even opened the pool area which meant if you were reasonable and waited for the pool to open at 8am, you wouldn’t get a space by the pool. Often it was older people who didn’t even come down until later or simply sat by the bar drinking so this was frustrating and I would like the hotel to police this better but appreciate it’s difficult. All in all, we thoroughly enjoyed our stay and would likely return to the hotel for a short stay and would recommend booking a stay here.

The animation team was absolutely amazing! Special thanks to Yulia – a wonderful and positive sports animator who brought so much energy to every activity. Timur was also very friendly and upbeat, making each moment fun and enjoyable. And Ilias – what a great chief! His comedy show was fantastic and made everyone laugh. Also, a big thank you to the bar staff: Jorgos, who was always kind and professional; Ritsi, a lovely and friendly bartender; and Sakis, who made every visit to the bar a pleasure. You all made our stay unforgettable!”**

Very nice hotel in gouves,not far from aeroport and heraklion City. Food was very good.friendly restauran ,bar and animation staff,special to george the night barman .it was a funny evenning with him and the animateur ilyas.we want to tell the thank you and care on.both of you are making the hotel with good atmospher

Very good location,about 30 mn to heraklion,nice sandy beach.hotel staff are friendly and helpful.rooms nice and clean everyday,fantastic food breakfast lunch and dinner,good quality for all inclusive drinks.special thanks to the night barman your go's and alias from the animation team.funny comedy show by the hotel animation team.we will be back OUZO OUZO.

On the first floor our room was a good size. The minor issue was that the cold water tap in the bath/shower was not working, but once I let reception know , they came and fixed it straight away. Our view from the balcony was perfect poolside and beach front. The service and cleanliness were 5star. Family-friendly hotel and very peaceful atmosphere. I had a massage at the poolside, which was amazing. Thanks again, Lucy. You are amazing at what you do. The only thing that was not for me was that the breakfast could have been fresher, but I have high standards when it comes to food. Overall, it was a beautiful place to stay, and I loved it.

The most wonderful experience relaxing with my daughter enjoying a massage with Marina and Johanna in the Astir Spa. Immediately felt comfortable and both ladies made us feel so welcome! A truly wonderful experience and I highly recommend visiting this place on ur stay at the hotel, in fact stay at this hotel just for the spa!

We had an amazing week staying in the hotel! The pool was amazing, the rooms were clean, the food was delicious and traditional and the stuff was very friendly, helpful and warm!!When we arrived they surprised us with a 15 minutes massage, it was great. Aloni the smiley girl in the reception gave us some great recommendations for the area , the lady of the restaurant was so amazing and George at the bar was creating magic with tequila!
I would stay again in this hotel, i recommend it!