Euphoria Resort - All Inclusive

It was my first time staying in an all-inclusive hotel. The hotel was modern and well decorated. The service was excellent and the food was delicious. The restaurant was open at almost any time and there were basically no restrictions. The kids loved the water slide. Although it was not big, there were not many people and they could enjoy it. Unfortunately, the temperature was relatively low in early May and there was a strong wind. Although the outdoor swimming pool was beautiful, it was not very swimmable.

Really nice hotel with plenty of good facilities and a great layout. The pool is enormous and well lit so it really stands out at night and the private beach is a lovely touch. The food does let it down though. The buffet can become quite tiresome and repetitive and the food quality is certainly not the best. Even the a la carte options aren’t brilliant but overall it was a relaxing stay with plenty of activities to do and would be great for/with kids.

I loved this resort! I recommend the all exclusive pack if you want to have a good stay! The kids loved the water park everything was fantastic! Especially the food!!!!! I really recommend this resort it has THE BEST view etc

The hotel is undoubtedly beautiful, very clean, and offers a pleasant atmosphere. However, I wasn’t entirely satisfied with the food quality, which could be improved. There are also two minor issues that I found disappointing for a hotel of this caliber.

Firstly, at the spa, I was surprised by the rule that prohibits being completely nude under the towel in the sauna. This goes against the traditional sauna culture I'm used to, and wearing a plastic swimsuit feels uncomfortable, especially with the heat. It’s a bit surprising they’re so modest in a place like this.

Secondly, the bar closes at 12:30 AM, which I find quite early for a hotel of this standing. It would be nice if it stayed open a bit longer, offering guests more time to relax and socialize in the evenings.

On top of that, I feel that the hotel lacks entertainment. There’s not much to do if you're looking for activities or to meet people. It could definitely use more in that area.

That being said, the rooms are of excellent quality, though the beds were a bit too soft for my liking, especially for my back, but I understand that’s a personal preference.

In conclusion, it’s a great hotel with high standards, but with a few tweaks, it could offer a more complete experience.

The best all-in hotel we have been to. A very friendly and personalized welcome, impeccable and smiling service everywhere, superb infrastructure, a wonderful swimming pool, the cuisine is very good and made with fresh and quality products, the cocktails are excellent, the room (upgraded) was very comfortable ... In short, it's a 10/10!

We spent 10 amazing days here, everything in this resort is really amazing. Food, rooms with shared pool (recommended), service, options for kids (water park and kids club).
But the only thing which upset us was the cleaning service. For this price u pay and facility it is, cleaning was a joke.
We have a 2 year old boy so cleaning is everything for us. But it was a nightmare most of the time. Finding sand and stones on the floor after service left was a joke, we had to call 2 times for them to even come to clean. Dirty cups, floor, terrace, also took and threw from our room a good fruit, just a joke for us. But as we found out they also had good cleaners just not for our part of rooms. We had a premium suit so there was no chance to clean the room like they did.
But except for cleaning, everything was perfect and we recommend this place for families and everyone who just loves to enjoy days off.

The level of service and courtesy in the hotel is at the highest level that can be in the hotel.
The kindness of all the staff members was exceptional.
However, the additional facilities and their availability require re-examination. For example, to use the sauna, you have to reserve a place in advance, which does not allow for flexibility, but requires assessments each time in advance. The service in the children's world was very kind and charming, but even in this case, instead of the game devices being available to the children, you can only get one remote at a time and the screen is very, very small and uninviting.
The playing fields were reasonable but nothing more.
The water slides were very nice.
Regarding the food, the breakfasts were very good but every day was the same food without any variety. In addition, there were almost no salads at breakfast.
The meals in the hotel's restaurants, on the other hand, were excellent both in terms of food and service (it is important to note that you cannot eat in the restaurants every evening, but there is a limit of days).

The wind is quite strong and you can’t go into the water. It’s a great hotel. It’s enough to stay for 2 days because you can’t eat the buffet on the third day 😂

Terrific hotel!!!
The service, the employees, the pool, the buffet everything was great!

A truly incredible experience, we have done different hotels in Crete and it is clearly above the rest.
Chania at 30mn and Balos at 1h00.

Only small downside, the quality of the coffee from the restaurant machines but possible to take it to the different bars to have a quality one :)
Ditto for the choice of non-alcoholic cocktails which is a bit limited

But nothing dramatic greatly enhanced by everything else!
Thank you to the teams for their kindness and professionalism!
We will be back for sure! ❤️🙏🏻