Minoa Palace Resort
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Rooms and prices
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Description
Luxurious hotel with extensive grounds and infrastructure suitable for all groups of tourists. Offers stylish, comfortable rooms, pleasant Spa treatments and loads of fun.
Built: 2002
Renovated: 2008
Located in Platanias, 12 km West from the center of Chania town, 24 km from the international airport of Chania.
Consists of two-storey buildings.
The hotel has 254 rooms.
Total area: 35 000 m2.
Beach: public sandy-pebble 50 m from the hotel (2 coastline). Umbrellas and sunbeds free of charge.
We accept credit cards: Visa, MasterCard, Eurocard, Diners, Amex.
On the hotel territory: 4 fresh water pool, 4 bars, 4 restaurants, terrace, reception, accessibility, Parking, meeting room, jewelry shop, mini market, currency exchange, Laundry service
Attractions: 2 outdoor Jacuzzi, indoor Spa centre, beauty salon, sauna, Hammam, gym, SPA center, water sports, table tennis, tennis, football field with ambient light, animations (shows, games)
For children: Playground, children's pool, mini club 4-10 years, nanny
The distance to the nearest airport is 24 km.
Policies and conditions
- Children of any age are allowed.
Children up to and including 1 year old stay for free when using an existing bed.
Children from 2 years old to 11 years old stay for € 50 per person per night when using an existing bed.
No cots are available.
No extra beds are available.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. - Pets are not allowed.
- WiFi is available in all areas and is free of charge.
- Free private parking is possible on site (reservation is not needed).
- Payment options: American Express, Visa, Euro/Mastercard, Diners Club, No prepayment
- Check in time: 15:00. Check out time: 06:30-11:00.
Services and facilities
- Shopping on site
- Computer
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Newspapers
- Ticket assistance
- Gift shop
- Chapel
- Garden
- Television in lobby
- Terrace
- Outdoor furniture
- Bridal suite
- Non-smoking rooms
- Room service
- Family room
- VIP room amenities
- TV
- Minibar
- Hairdryer
- Locker
- Shower/Bathtub
- Bathtub
- Linens
- Toiletries
- Accessibility features
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Dry-cleaning
- Shoe shine
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Breakfast in the room
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Poolside bar
- Coffeemaker
- Bottled water (at extra charge)
- Kettle
- Free Wi-Fi
- Car rental
- Airport transportation
- German
- English
- Italian
- French
- Multi-language staff
- Tour assistance
- Bike rental
- Billiards
- Hiking
- Sun Deck
- Ping-Pong
- Parking
- Garage
- Swimming pool
- Spa tub
- Indoor Pool
- Outdoor pool
- Beach facilities
- Private beach
- Pool facilities
- Beach/pool towels
- Next to the beach
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Diving
- Darts
- Cycling
- Table Tennis
- Tennis court
- Fitness facilities
- Doctor
- Massage
- Steam room
- Beauty services
- Sauna
- Spa
- First Aid Kit
- Playroom
- Babysitting and childcare
- Children's playground
- Children swimming pool
- Family/Kid Friendly
- Pets Not Allowed
- Temperature control for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Contactless check-in and/or check-out
- Additional measures against COVID-19
Video: MINOA PALACE RESORT & SPA, GREAT RESTAURANT BUFFET CRETE
Map
Reviews
Beach and hotel pools good.
What let this place down was the very poor quality of food we ordered with room service. I had to send this back - they did not them charge me for this.
I just would expect the food to be of much higher quality - to match the environment. Not 5 * food.
The breakfast was good but I was told I could not take my coffee out from the breakfast area - whatever we had had to be consumed there. Bearing in mind the pool can literally be 5 steps away from the breakfast area. I think this may be to dissuade any guests taking the inclusive breakfast foods outside of the restaurant - I don't know - but not very 5* to have such ridiculous rules.
Staff on the whole good.
When we checked out however the receptionist only asked for me to pay thr €10 tax ( no problem) and did
nothing else. Noticeably not asking if we had enjoyed our stay etc etc.
Would we go back again - maybe - the layout and rooms and gifts were very good. Not sure!!
Since not everything is perfect, towards the end of our stay, the room next door got occupied and I could hear them being intimate, so thin the walls are! The cleaning lady filled the shower gel container with water, and did not refill the lotion. The spa pool & jacuzzi waters are kept so cold, it's impossible to get in. And they should upgrade their gym, which is not compatible to a 5-star hotel (extremely old/bad equipment).
Nevertheless, we recommend the hotel, and would consider returning, since we had the relaxing time we were looking for.
The hotel facilities are great and never felt over crowded, although the hotel was fully booked.
The swimming pools and the beach are perfect.
Spa is really nice, a bit expensive.
Restaurants are overall good.
Service is friendly and professional.
Few axes of improvement:
- Room cleaning can be better (the dishes brought in the room should be removed, cocktails for exemples)
- No allergens indications at the restaurants!! This is actually a very important point of improvement. The hotel makes you sign 2 or 3 formulas upon arrival but then, you’re at your own risk at the restaurants.
Overall, very nice holidays with a good price ratio for a 5 stars hotel.
Their beach area was neat and tidy, and complimentary sunbeds. We also used the tennis court and also had a coaching session which we very much enjoyed!
The breakfast was nice with Greek and other foods, something there for everyone!
I can definitely recommend this place for your vacation.
The only absolute disappointment was how dirty the private beach was. The staff were absolutely outstanding in their service. Nonetheless for a 5 star hotel, I expected the beach to be clean and not littered. I found myself picking up trash and literally putting it in the garbage. The beach / pool bar was quite nice with the sofas, where you can grab a snack/ drink. The cocktails and especially Pina colada are to die for !!
Frequently asked questions about Minoa Palace Resort
How much does it cost to stay at Minoa Palace Resort?
The cost of living in Minoa Palace Resort depends on the date, rate, number of guests etc. Enter your dates to see prices.