Avra Imperial Hotel
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Rooms and prices
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Description
A luxury hotel located in the picturesque coastal village of Kolymvari. The decor of the hotel is designed in the style of minimalist elegance, where there are motifs of marble, wood and natural stone. Guests particularly pleased with his pleasant and warm atmosphere.
Built: 2011
Location: 173 km from Heraklion airport, 24 km away from Chania, in Kolymbari clause.
Total area: 65 000 m2.
Consists of 2-3-storey buildings.
The hotel has 328 rooms.
Beach: own sand-and-shingle beach in 50 m from hotel (1st coastal line). Umbrellas, chairs, towels – free of charge. The length of the beach 400 m.
Accepted credit cards: Visa, MasterCard, American Express, Maestro.
Pets are not allowed.
On the hotel territory: 4 restaurants (3 a'la carte), 4 bars, Convention center (2 000 m2 up to 1 110 persons), 3 outdoor pools, beauty salon, doctor services (on request), Laundry (chargeable), business center, elevators, Internet cafe (fee/free), wifi free, amphitheater, chapel, mini market, rent a car
Attractions: fitness centre, sauna, Jacuzzi, tennis balls and rackets, table tennis, beach volleyball, aerobics, entertainment, massage / charge, fee tennis court, Billiards for a fee, water sports chargeable, SPA, 2 tennis courts, 1 indoor pool
For children: 1 outdoor pool, mini-club (ages 4-10 years), Babysitting service (on request), children's menu, children's Playground, entertainment, baby bed (on request)
The distance to the nearest airport is 173 km.
Policies and conditions
- Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
No extra beds are available.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. - Pets are allowed. Charges may be applicable.
- WiFi is available in all areas and is free of charge.
- Free private parking is possible on site (reservation is not needed).
- Payment options: American Express, Visa, Euro/Mastercard, Maestro, No prepayment
- Check in time: 15:00. Check out time: 11:00.
Services and facilities
- ATM
- Shopping on site
- Air conditioning
- 24-hour reception
- Currency exchange
- Smoke-free property
- Heating
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Chapel
- Garden
- Television in lobby
- Terrace
- Pharmacy
- Outdoor furniture
- Electric car charging
- Bridal suite
- Non-smoking rooms
- Room service
- Family room
- VIP room amenities
- Cable TV
- Minibar
- DVD Player
- Hairdryer
- Shower/Bathtub
- Bathtub
- Bathrobe
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Telephone
- Bar
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Kitchen
- Poolside bar
- Packed Lunches
- Bottled water (at extra charge)
- Free Wi-Fi
- Shuttle
- Car rental
- Airport transportation
- Transfer services
- Spanish
- German
- Russian
- English
- Italian
- French
- Multi-language staff
- Tour assistance
- Library
- Bike rental
- Billiards
- Hiking
- Fishing
- Sun Deck
- Ping-Pong
- Parking
- Parking nearby
- Free Parking on Premises
- Garage
- Swimming pool
- Spa tub
- Indoor Pool
- Outdoor pool
- Beach facilities
- Pool facilities
- Beach/pool towels
- Next to the beach
- Business center
- Event facilities
- Fax machine
- Meeting and presentation facilities
- Conference Hall
- Diving
- Cycling
- Table Tennis
- Snorkelling
- Tennis court
- Fitness facilities
- Gym
- Doctor
- Massage
- Steam room
- Beauty services
- Sauna
- Spa
- First Aid Kit
- Playroom
- Babysitting and childcare
- Children's playground
- Children swimming pool
- Family/Kid Friendly
- Kids club
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Contactless check-in and/or check-out
- Additional measures against COVID-19
Video: Avra Imperial Hotel Annex | Xatheri Cretan restaurant | Pool lounge
Map
Reviews
The hotel also didn't seem to encourage or support refilling our own bottles. We asked where we could do this and were given three new plastic bottles instead. We eventually found a cooler in the gym, but would have been nice if they promoted this more to save plastic waste.
One perk they offer is a pillow menu, but we were told it was "unavailable" during our stay. They also claim to offer a transfer to the airport, but we were told that was only if we stayed a full week. Staff were nice enough, but fairly unhelpful. We were often met with "I don't know" or shrugs when asking for things.
Perhaps we got unlucky, esp. with the room and private pool we hardly used due to lack of sun, but we don't feel we got value for what we paid and wouldn't go back.
The hotel's restaurants were exceptional, but it's crucial to book in advance to avoid disappointment. Unfortunately, we found the evening buffet food to be underwhelming. Our suite with a private pool was excellent, offering a peaceful retreat away from the busier main areas, especially in the afternoons.
Special mention goes to Maria at the adults-only pool bar—her service was outstanding. She was attentive, kind, and consistently thoughtful throughout our stay, and is a real asset to Avra.
In summary, the hotel is fantastic, but your experience will largely depend on your room choice, the area you stay in, and making sure to pre-book the restaurants to avoid relying on the buffet for dinner.
Had just the best time. Thinking of going back again! ✨🤍
Also they very kindly upgraded our suite to one with a jacuzzi bath tub! Soooooo lovely! ✨✨🙌
Kudos to the ownership and team here for curating a truly unforgettable experience.
Bad things: beach must be improved with more sunbeds and better entrance to the sea. Not enough sunbeds around the pool so you have to get up at 6.30 to take sunbeds. Really unprofessional from the hotel that they don't have enough sunbeds so guests have to fight for them. You pay 5 000 euros for vacation and in a 5 star hotel at 8 am you can't find free sunbeds! Only because of this I would never come back nor recommend this hotel to my friends.
The children also had a lovely time.
We did all inclusive and I would definitely recommend it.
Frequently asked questions about Avra Imperial Hotel
How much does it cost to stay at Avra Imperial Hotel?
The cost of living in Avra Imperial Hotel depends on the date, rate, number of guests etc. Enter your dates to see prices.
What are the check-in and check-out times at Avra Imperial Hotel?
Check-in at Avra Imperial Hotel is possible from 15:00, check-out is until 11:00.