Elia Hotel in Platanias

Summary :
stayed in deluxe rooms with Jacuzzi, inconvenient designed property, with insufficient sound proofing and basic amnesty for the price. There are bars nearby with late night parties.
on the sunny side Helpful staff, modern and spacious apartment, own parking area

Good : Modern renovated , spacious apartment, free breakfast, right near to the road. Helpful staff, if you go and mention your problem they will help you with their best.

We went to Balos beach by an early morning tour. The staff accommodated our early breakfast request. Thank you for that !

Can (must) be Improved :

Soundproofing:
you can hear almost everything from anywhere. Also your neighbors even if our room was not attached with any other room. You can hear flush, you can hear shower from the own apartment.

Noise from the bar:
the nearby bar can disturb your sleep if you are a light sleeper like me. My daughter slept perfectly fine. Also its quite a nuisances and particularly rooms 301 & 302 are quite exposed and are directly accessible to anyone.

Bad designed accessibility to rooms & others:
Some rooms (301 - 302) are located at third floor without lift access. The lift is only used for rooms 401 to 402. Many aspects of property does not consider user friendliness

for breakfast you need to get down by stairs and use lift to go on the same level as your room is. Hilarious !!!

The stairs does not consider user safety as well. The stairs are made up of finished granite (which looks nice) but in rains it can get wet and slippery.

the parking area is weird and narrow. if you have bigger car then you better have a great maneuvering skills to avoid scratches.

Lack of proactiveness and lot of reactiveness :
When we arrived the rooms were not ready, even if we checked in 4 hours after our time (communicated in advanced). The AC was not working, jacuzzi was not cleaned ( you could see the previous users soaps :D ). I doubted if we were given the room we paid for. I never used the Jacuzzi :P

Upon complaining they responded really well but I spent 2 hours figuring out what is working and not.

Location: There is a bar with live music on the opposite side of the street and an arcade directly under the hotel. It was difficult to fall asleep after a long day. Beach is accessible in 3 minutes, which was great

Room: We had a wonderful room with jacuzzi and hamam inside. We were happy to experience such luxury. However the sound proofing was not there. If you have neighbors, you will hear them well.

Service: Good service, everyone is friendly and helpful. However the reception desk is almost never manned (in October, at least)