Palladion

We dont usually go all inclusive as travelled all over greece bnb and wanted a change . Breakfast was quite varied but cups werent refilled quick enough so were always running out for the coffee machine which was vile no matter what button you selected . Evening meal was very dissapointing to say the least . We were there for two weeks and every evening pasta and spaggetti was the main meal , the only thing that changed was the pasta so we ate out every night so unless you crave spaggetti take extra funds . The first four days the bar had run out of vodka and could only offer gin baileys or tequila so we bought our own , the girl who ran the bar was very rude and had a face like a slapped a..ehole and spent most of the time sat on her phone , no music atmosphere in the bar . At 4pm sandwiches were put out on the bar ,but were so dry im pretty sure they were using keftovers from day before so give them a miss .Room was ok but very small shower and never any hot water when you came off the beach wanting to wash to go out so had to wait over an hour for water to heat . Cant complain about the surroundings as very close to the beach and booked lots of trips with centre next door . Hotel could do with an upgrade and also would be great to have a bin in room as well as shower room as you have to use same bin for your rubbish as well as bum wipes which is not nice . The staff on reception were great and always helpful . If you want a bit if atmosphere and varied meals book elsewhere

Hotel was located in a great area, close to the beach, plenty of bars and restaurants, travel shops for day trips and ATMs. However the hotel itself has a lot to answer to. The day we arrived we were not told of times for breakfast lunch and dinner, no wrist band provided which I found odd due to the bar being open to public as well as the guests at the hotel. The man on the reception was really creepy and made me, my mam and sister very uncomfortable. He actually told my sister to come back later on her own as he had a secret to tell her and we weren't the only targets so if your going on holiday by yourself I would not recommend this hotel. I put a chair infront of my hotel of a night time just because he made me feel unsafe. The positives of the hotel was the food was lovely, very authentic to Greece. I can't complain about that however if you're going as a family with either fussy eaters or young children there isn't a great variety for children that would not usually eat something out of their comfort zone. The bar was another downfall to the hotel. We was all inclusive however the drink choice was not great. I like a good variety of cocktails and this hotel had only two different ones, as well as dry wine and no Prosecco. The lady on the bar was nothing but rude. Made everyone in the hotel feel like an inconvenience, she was miserable and constantly either on her phone voice messaging or nowhere to be seen. She also pick of chose when to close the bar. When the website states 11pm and she closes anywhere between 10/10.30. She also selectively chose who she liked and didn't liked given us who she didn't a plastic cup for all of our drinks and glasses and big portions of drinks to those she liked. There was also no music around the pool or the bar. The lady behind the bar had white music for herself! The only alcoholic drink that was nice was a mojito or a baileys however with the baileys she did 1/4 measurements. The shower was a-bit minging if I'm honest dirty and if your a tall or larger person you aren't gonna have much luck trying to get a wash. The pictures on their website are not even there pictures either and from a hotel down the road so really it's false advertisement. And they tried to over charge us hotel tax as the end of the stay when on the first day was told €12 for four nights and then when we checked out they tried to charge us €48 which makes me think it was due avoiding the creepy man as it was a lovely lady on reception on the last day of stay.

This hotel is so tired, the rooms are small and full of cracks, damp in the bathroom. The shower is tiny and it foams up out of the drain next to the toilet. The bedding is stained and old. It needs some serious attention. The pool is nice a bit small for the amount of people there. No towels are provided so we bought some from the shop across the road. The bar ran out of drink and we were left with either whiskey or vodka. We ended buying our own from the shop. The food is awful. Very limited choice at all meals. You were lucky if the food was lukewarm. You are strongly encouraged to clear up after yourself, plates,glasses,everything. Really disappointed. We ended up spending so much money on eating out. The few restaurants around it are lovely and most do takeaways as well. But wow did it add up. Considering we were all inclusive! The town is a bus ride away and is lovely and the day trips are amazing. Crete is a beautiful place but stay somewhere else.

Booked this hotel with a package offer. From the pics seen was nice... however once there we have realized that was not nice at all. Outside is ok, like the pool and restaurant (only the room). The bar would need a renovation and provide different things. The rooms old but, fortunately, with good mattress and pillows. Curtains and blanket old and damaged. The bathroom a disaster... even impossible to take a good shower! So old and dirty for the usage... The menu at the restaurant was always the same and not good at all. I had the impression that they do not even cook but take it from an external catering, which could be good if you do not choice the same as the hospital ones. The cleaning was nearly sufficient... leaving the change of the towels every three days, you have to make by your own every day the bed... Never seen before. The good thing is the position and the bar tender. They do not have a beach hence you have to pay by your own a beach resort if you want to have the beach umbrella and beach chair.

Overall great location (great restaurants in the area and the beach access was great), fantastic cleaners (they were very kind) and nice staff. Everything else was shockingly disgraceful. I was very unsure of what food I was eating, at one point I ate a “meat” that looked like an unknown substance that had a strange consistency. The food was more despicable than GRU in the first Despicable Me, for a few days straight I mostly just ate carrot as the other food did not look appetising in my opinion.