Palace Hotel Lake Como
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Rooms and prices
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Description
Hotel opened in 1988, renovated in 2004. In this mini-hotel 94 rooms, 2 floors.
Policies and conditions
- Pets are allowed on request. Charges may be applicable.
- Children of any age are allowed.
Children up to and including 11 years old stay for free when using an existing bed.
Children from 12 years old to 17 years old stay for € 50 per person per night when using an existing bed.
No cots are available.
No extra beds are available.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. - Private parking is possible on site (reservation is not possible) and charges are applicable.
- WiFi is available in all areas and is free of charge.
- Payment options: American Express, Visa, Euro/Mastercard, Diners Club, JCB, Maestro, CartaSi, No prepayment
- Check in time: 14:00. Check out time: 11:00.
Services and facilities
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Newspapers
- Ticket assistance
- Garden
- Terrace
- Pharmacy
- Fire Extinguisher
- All Spaces Non-Smoking (public and private)
- Electric car charging
- Soundproof rooms
- Room service
- Family room
- Cable TV
- Minibar
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Shower
- Wardrobe/Closet
- Toiletries
- Accessibility features
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Shoe shine
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Restaurant
- Snack bar
- Free Wi-Fi
- Car rental
- Airport transportation
- Transfer services
- Spanish
- German
- Russian
- English
- Italian
- French
- Multi-language staff
- Tour assistance
- Parking
- Garage
- Business center
- Fax machine
- Meeting and presentation facilities
- Conference Hall
- Fitness facilities
- Gym
- First Aid Kit
- Pets allowed
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Additional measures against COVID-19
Street view
Map
Reviews
They provide upgrades without having to ask them subject to availability, our room was provided to us very early, the amenities in room include bath robe and slippers. It’s a true 5 star experience.
The location itself is so prime the ferry’s are a few steps away and it’s around the corner from como lago station. The bus stops are also right in front of the hotel.
The breakfast was included in our stay and was simply beautiful and scrumptious’. With a self serve option for mimosas couldn’t have asked for more! The staff at the breakfast area was so nice and helpful!
The lake view rooms are wonderful but often not available. The whole interior is based on the name the palace and gives you a great atmospheric feel.
Everyone who was working as the service staff at the restaurant, breakfast buffet and cleaning staff for our rooms was very polite and friendly! The young lady at the hotel entrance gave us a lovely greeting and smooth check in.
Unfortunately our room was a little small, not a big enough view of the lake and the wall had a weird look of electricity sticker. The older lady by the check out at the reception desk was also very disappointing. She didn’t even wished us a good journey back. The attitude and arrogance of her ruined the good impression of our experience.
We were actually very upset and saddened with her.
She didn’t even ask us if we liked the stay.
For the future we will book another hotel because we liked como and the lake a lot, the hotel was near the ferry station and city so everything wasn’t too far away.
We can recommend the better alternative to the palace, Hilton offers a great view of the lake if you use the terrazza restaurant, has a great spa and pool and is very nice to their guests.
The Mandarin oriental is also a great place but a little more expensive than the palace hotel.
We are thankful for the good service team except for the older lady at the reception desk and wish the hotel all the best and better change for the future!
Despite the location being brilliant, the hotel does not live up to a 3 star even. The elevator is so small and old. 4 people would barely fit. We had asked the concierge to book a boat and a restaurant for us, more than a week before our arrival, so imagine our disappointment when we realised that despite their approval, they have not done so. We had to book the boat at a higher price last minute. We had to leave after a night because we were unhappy. The manager was a kind lady who did not charge us a penalty nor for the consumed pringles from the minibar. Overall, i wish they do a better job with the refurbishment considering that the location is amazing.
Very elegant seting.
Nice garden to enjoy a drink or a coffee, as well. While the building maintains a traditional charm, the interior has been tastefully decorated, providing spacious rooms and common areas. It should definitely be considered for a MICE program in Como.
Smell bad, service is really bad. It's like a 2 star hotel. They don't have iron in the room. One inde hallway downstairs!!!! We ask for water in the room, they said the bar is close and they have some machine in the lobby and we can get water from there if we want to.
They also drop my luggages down from the stairs and broke my luggage. But no one is responsible for that. I paid $2k for that luggage now the wheel is broken in the middle of my trip.
Frequently asked questions about Palace Hotel Lake Como
How much does it cost to stay at Palace Hotel Lake Como?
The cost of living in Palace Hotel Lake Como depends on the date, rate, number of guests etc. Enter your dates to see prices.
Which room categories are available in the Palace Hotel Lake Como?
You can book Double room with lake view, Classic Pianella Double room, Superior Double room, Executive Double room, Classic Plinius Double room, Double Junior Suite, Double Suite with lake view, Deluxe Double Suite with lake view in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at Palace Hotel Lake Como?
Check-in at Palace Hotel Lake Como is possible from 14:00, check-out is until 11:00.