NH Palermo

This hotel is a BIG SCAM. That’s hilarious how come such a hotel is 4-star while everything is more like 1-star even 0-star. Here is why:

1- Disaster service: every 1-5 start hotels in the world at list provide you very basic service in their room including a bottle of water, coffee or tea, and reasonable speed wifi. In this hotel you need to pay 3 euros if you want to drink a bottle of watter. There is no coffee and tea in the room, and wifi speed is a joke. You need to pay 10 euros extra per day if you want to get a reasonable speed wifi :)))
2- Trying to double charge the guests: they try to double charge us two times, once at checkin and once at checkout by insisting that we haven’t paid to the hotel yet. Each time we had ~10 minutes arguments and showing them bank transactions!
3- Unhealthy breakfast: not only the breakfast is a joke, but also they serve leftover scrambled eggs and hot boiled eggs from the days before which is kind of a toxic food!
4- No hygiene, not clean: rooms and toilets stink, but more importantly beds have bugs. After the first night my wife’s scalp was very itchy and my upper lips were swollen. If you check the old comments you will find a lot of complaints about bed bugs!!!
5- very rude and unfriendly reception.

Never ever think about staying even for one night in this hotel(!).