NH Hotel

The best part of our stay was the amazing staff. Especially Leo, our server who does an awesome job in making you feel at home. Huge shout out to his limoncello spritzes. The best I’ve ever had.

Clean, comfortable, dog-friendly, quiet. The bed could have been a bit firmer. Good service from staff. Great breakfast. Good location near the historical centre and the sea.
Hotel parking is messy. Its management as well. The hotel subcontracted its parking to a private security company (Lion). There are discrepancies in prices between what the hotel stated (20 euros per night), and the price I was asked by the security guard (25 euros, arguing it is a price for big vehicles, while this is nowhere stated). The guard was rude and aggressive in its asking for a higher price. "You take it or no?? You take it or no ??". He sais it was hotel's decision on prices, but at the reception, they said it was the security company, and they would discuss with them. Finally hotel confirmed it was 20 euros. The guard was also asking to keep the key to my car, as the parking is small and they move the cars around to pack the parking as much as possible. But my car was in the far back not blocking anybody's car. At the end, he agreed I could keep the key. The guard gives you a small slip of paper to bring to reception, which, later, gives you half this slip of paper to give back to the guard when leaving the parking. I think this parking could be better managed. It looks like the guards are under pressure from their management, so their job is not easy either, and after the prices were settled, they were friendly. But the first experince was frankly horrible.
Parking on the street in front of the hotel is free but unguarded, so, no guarantee, and there are not always spaces available.

Great location, close to the sea and Marina Center

We were slightly apprehensive about booking this hotel due to some negative reviews, but we decided to book it for a night and were pleasantly surprised by the service, room, and breakfast. There was plenty of free parking outside the hotel, with an option for paid parking as well. There is no kettle in the room. However, upon request they will provide you with one, along with tea bags and coffee.

This is one of the few hotels in Europe where the service is actually impeccable! The rooms are clean. The location is fabulous - walking distance from the city center and the views from the rooms are amazing. Special mention to Lucca at the reception who made the check in process very smooth and was extremely welcoming hence making us excited for the stay. The staff are always eager to please and helped us with great recommendations around the city as well.

Really nice experience came here 2 times already only comment I can make is that even though the booking app says taxes included when you do the check out they still charge you like 20 euros extra from “city taxes”. And remember to put on the door the “do not disturb sign” because the next morning the house keeping will open the door without even knowing ( she came in the morning like 3 times even though check out was at 12 she open the door at 9 am ) doesn’t have any heated pool (only pools for the summer other than that amazing breakfast and drinks at the bar 👌