Hotel Firenze

Where do I start.... The staff act like they do not want to work here, They do not engage with customers very well. Not only for me, but I stood and watched how they engaged everybody that came up to the desk. They pretend not to see you for a while even though they can see you. They do not offer any real service. No room service, you have instant coffee in the room no availability of cream (they say they don't have cream in their country but you have to ask for milk). You have to ask for everything they don't provide anything it's bare minimum.

Breakfast is the only thing they offer. After 10:00 a.m. you're going to have to find your own food. You get far more at the Holiday Inn. The bed is like sleeping on the floor. The pillows feel like prisoner pillows. Everything seems to be just put in there because it "has" to be. Just awful. The bar downstairs is a joke. It closes at 21:30 that is if you can find anybody to actually serve you anything before then. From the view you would not be able to tell where the bar is it's hidden by another counter. In the very small lobby / seating area / bar area. Can't forget the hallway to your rooms. It looks like you're going down some back alleyway instead of your room. I'm glad I didn't have to have an apartment or one of those because you had to walk outside the hotel down sidewalk turn left and then turn left something like that and there was no one showing you how to get there. That didn't happen to me but that's what they told the lady at the front desk. Loads of screaming children!

10AM CHECK OUT POLICY IS UNACCEPTABLE, EVERY HOTEL IN EUROPE DOES AT LEAST 12PM CHECK OUT. STAYED IN INDIGO 3 MONTHS AGO, MUCH BETTER HOTEL WITH A BETTER CHECK OUT TIME.

Where to start
Room: electric buttons/switches don’t work, lights cannot be turn on or some are always on , you have section of glass wasting space which use to be a short but now a glass room, very strange. Beds are using 1950s springs horrible for sleeping.

Breakfast: it’s just different kinds of bread.
They bring 5 slices of watermelon and the horde attack it puts 2 slices each and they are gone in 20 seconds. Everything else is non fresh pastries and jams. They do however have coffee and tea

Location: very good location
Cleanses: not bad actually
Price: 375$/night laughable for what you are getting.

Recommendations: if you want to stay here for a night .. just don’t