9
Excellent
769 $
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JEN Orchardgateway by Shangri-La Hotel

🌍
Singapore, Singapore, 277 Orchard Road #10-01
● Center: 1.5 km
☎ Phone: +65 6708 8888Show
🧭 Coordinates
988 SGD
JEN Singapore Orchardgateway by Shangri-La
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Check availability on Trip.com
Panorama Double Club room
Panorama Double Club room
Wireless internet, air conditioning and private bathroom
Beds:
769 $
Double Club room
Double Club room
Wireless internet, air conditioning and shower
Beds:
Superior Double room
Superior Double room
Wireless internet, air conditioning and shower
Beds:
Superior Double room with city view
Superior Double room with city view
Wireless internet, air conditioning and shower
Beds:
Deluxe Double room
Deluxe Double room
Wireless internet, air conditioning and shower
Beds:
Deluxe Double Club room
Deluxe Double Club room
Wireless internet, air conditioning and shower
Beds:
Deluxe Double Family room
Deluxe Double Family room
Family room with bathroom
Beds:
Connecting Superior room with city view
Connecting Superior room with city view
Private bathroom
Beds:

Description

JEN Singapore Orchardgateway by Shangri-La is centrally located in Singapore, a 4-minute walk from Orchard Central and a 3-minute drive from National Museum of Singapore. This hotel is 1.9 mi (3.1 km) from Peranakan Museum. Take advantage of recreational opportunities offered, including a 24-hour health club, and an outdoor pool. Stop by Makan at Jen for lunch, dinner, or brunch, where this restaurant specializes in international cuisine. Relax with a refreshing drink from the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee. Featured amenities include express check-in, and express check-out. Planning an event in Singapore? This hotel has facilities measuring 452 square feet (42 square meters), including conference space. Free self parking is available onsite. Make yourself at home in one of the air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.

Hotel opened in 2014.

Policies and conditions

  • Child Policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
  • Breakfast: Western, Chinese Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
  • Deposit Policy: Deposit required The deposit is determined based on the duration of your stay. The charge is SGD 50.00 (approx. US$38.79) per night. This property accepts credit cards The deposit will be returned to the original account of payment within 14 days after check-out.
  • Pets: Pets are not allowed
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the Hotel: MasterCard, DinersClub, AmericanExpress, UnionPay, JSB, Visa
  • Check in time: 14:00. Check out time: 12:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
View on Trip.com 
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Services and facilities

General
  • Computer
  • Air conditioning
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Newspapers
  • Express check-in/check-out
  • Terrace
  • Private check-in/check-out
  • Fire Extinguisher
  • Upper floors accessible by elevator
  • Reception desk
Rooms
  • Non-smoking rooms
  • Room service
  • Fridge
  • Family room
  • Cable TV
  • TV
  • Hairdryer
  • Shower/Bathtub
  • Shower
  • Wardrobe/Closet
  • Bathrobe
  • Laptop safe
  • Slippers
  • Toiletries
Accessibility
  • Accessibility features
  • Wheelchair Accessible
Services and amenities
  • Iron and board
  • Ironing
  • Luggage storage
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Dry-cleaning
  • Shoe shine
  • Luggage storage
  • Wake-up service
  • Telephone
Meals
  • Bar
  • Coffee/tea for guests
  • Diet menu (on request)
  • Breakfast
  • Buffet breakfast
  • Breakfast in the room
  • Cafe
  • Restaurant
  • Restaurant (buffet style)
  • Snack bar
  • Vending machine
  • Packed Lunches
  • Kettle
Internet
  • Free Wi-Fi
Transfer
  • Shuttle
  • Car rental
  • Transfer services
Languages Spoken
  • English
  • Korean
  • Multi-language staff
  • Japanese
  • Chinese
Recreation
  • Free bicycle rental
  • Billiards
  • Sun Deck
Parking
  • Parking
  • Free Parking on Premises
Pool and beach
  • Swimming pool
  • Outdoor pool
  • Pool facilities
  • Beach/pool towels
  • Rooftop pool
Business
  • Event facilities
  • Fax machine
  • Meeting and presentation facilities
  • Conference Hall
Sports
  • Fitness facilities
  • Gym
Beauty and wellness
  • First Aid Kit
Kids
  • Babysitting and childcare
  • Family/Kid Friendly
Pets
  • Pets Not Allowed
Health and Safety Measures
  • Contactless check-in and/or check-out

Street view

Video: Self Check-in Kiosk Instructions - JEN Singapore Orchardgateway by Shangri-La

Map

Reviews

Cleanliness
Amenities
Location
Service
04.08.2025
Really good hotel, the location was good, the public transport outside the hotel was good too, food at the pool bar was good and great view from pool bar
28.07.2025
Went to hotel Jen to celebrate my birthday! Was greeted with a surprise. Loved the location and how spacious the room is!!
30.06.2025
Stayed at JEN Singapore Orchardgateway by Shangri-La for a work trip and really enjoyed it. The location is super convenient—right above Somerset MRT and close to everything on Orchard. The room was comfortable and had everything I needed to work and relax. Loved the rooftop pool, great way for refresh after meetings. Staff were friendly and check-in was quick. Would definitely stay again for business or even a short break.
27.06.2025
Room is nice
Location is great , closed to MRT station , shopping malls and convenience store
24.06.2025
Highly recommend to stay here, MRT is downstairs, location is super. Will stay here next time. Near Yakun kaya. Good security
16.06.2025
Had a great staycation to celebrate Father’s Day. Very convenient location, in the heart of Orchard Road, just above the Somerset MRT station. The room is just nice. The bed is very comfortable but the pillows are slightly too soft. Love the infinity swimming pool. The breakfast spread also ok.
Special shoutout to Mr Sathia at the reception counter for the great service he provided to us during check in time.
05.06.2025
Location and room was nice, however, it is sad that i am unable to cast my phone to the tv and there was not enough hdmi cable in the hotel. Plus point for ice dispenser
05.06.2025
Good location,nice view at swimming pool area and buffet breakfast got a lot of choices
17.05.2025
Got a free upgrade to two king size bedroom. The club benefit was indeed great. Very satisfied with the amenities in the lounge. Finger food served is spoilt with choices. Loved the alcoholic drinks session. Buffer breakfast in the restaurant has wide spread. Will definitely come back
12.05.2025
Nice customer service. Pleasant place for those that need to take a break from busy lifestyle. 😀
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Frequently asked questions about JEN Singapore Orchardgateway by Shangri-La

How much does it cost to stay at ?

The cost of living in depends on the date, rate, number of guests etc. Enter your dates to see prices.

Is it far from to the nearest beach?

It takes 85 minutes to reach to the nearest beach.

Which sights are located near ?

The nearest sights are: Kallang River (3 km) and Bukit Timah (9 km)

Which room categories are available in the ?

You can book Double Club room, Superior Double room, Superior Double room with city view, Deluxe Double room, Deluxe Double Club room, Deluxe Double Family room, Connecting Superior room with city view, Panorama Double Club room in the hotel. Please check room availability by choosing your dates

What are the check-in and check-out times at ?

Check-in at is possible from 14:00, check-out is until 12:00.

Does Jen Singapore Orchardgateway by Shangri-La have a swimming pool?

Yes, Jen Singapore Orchardgateway by Shangri-La has a pool.

Are pets allowed at Jen Singapore Orchardgateway by Shangri-La?

No, pets are not allowed at Jen Singapore Orchardgateway by Shangri-La.

Does Jen Singapore Orchardgateway by Shangri-La provide breakfast?

Yes, Guests staying at Jen Singapore Orchardgateway by Shangri-La can enjoy breakfast during their stay. Breakfast option(s): Western, Chinese.

How to get from the closest airport to Jen Singapore Orchardgateway by Shangri-La?

The closest airport is Singapore Changi Airport, and it is about 28 mins from hotel by car (21.0 km).

What is the cancellation policy for Jen Singapore Orchardgateway by Shangri-La?

The cancellation policy for Jen Singapore Orchardgateway by Shangri-La varies depending on the type of room and booking conditions.

Does Jen Singapore Orchardgateway by Shangri-La offer airport transfer services?

No, the Jen Singapore Orchardgateway by Shangri-La doesn't offer airport transfer services.

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