Royal Rattanakosin Hotel SHA Plus

Don’t stay here! There is homeless people surrounding the entire hotel. You don’t feel safe going into the hotel. Location is bad you have to drive 30 min to get anywhere. Hotel is run down, the rooms are okay the mattress isn’t comfortable at all. The staff is okay but just not a great place to stay. I would pay a little bit more money to stay at a nicer hotel.

do not recommend staying at this hotel. They will not refund your deposit. When I paid the deposit upon check-in, the front desk did not issue me a receipt. At check-out, they claimed that a receipt was required to get the deposit back. The front desk staff were extremely unprofessional, refusing to address the issue. Staying here is a guaranteed bad experience.

1. Hotel is old and run down
2. Many destitute sleeping outside the hotel, whole area smells like piss
3. Cockroaches at the breakfast venue and outside the chinese restaurant
4. I asked the front desk staff for an extra room card, I even mentioned that I am ok to place a deposit or pay for the card they said “no but we can open your room door.”
5. Housekeepers kept barging into the room whenever we were in the room, no sense of privacy
6. Room service food is horrible, I have been getting grab food instead:
7. The only good thing about this place is the convenience to tourist attractions such as Wat Arun and The Grand Palace.

Yes great location. But other than that it's not that pleasant. This hotel has seen better days. And maybe it's time to retire. Had bad experience with the reception and housekeeping. Because of the "lost" of mineral waters that should be at our room every day. We booked for 2 nights. The reception told me it was IMPOSSIBLE that the house keeping forgot to put the waters. And practically told me I was lying just for 3 mineral waters. Did they hate their job that bad???

There is only 1 reason a 1 star rating is given and even that is being generous.

Please read other reviews here and be informed.

Save yourself your money and the stress.

Go elsewhere.

This place is an illusion both in the photos and the real when you arrive.

Enough said.

Very indecent staff behaviour. No hospitality. Rude and harsh behaviour towards guests. They ignore calls that we made from our rooms for tsmall things like bottles.
Hard to communicate because of language barriers and they are mostly disinterested to listen to any query and zero motivation to help their guest

For 4 star hotel, this place is quite sad.
There’s absolutely no amenities given just the bare bone minimum of what you would expect from a motel.
We were only given 2 toothbrushes, shower caps, cotton swabs, and a small all in one body and hair wash.
There’s a mini fridge with absolutely nothing in it; a kettle and 4 cups with nothing to drink.

As for the service, because of the fact that our flight arrives early in the morning at 5am; I wanted to be vigilant and be able to have a place to crash and rest up so I emailed about a possible early check in; but sadly was never given a reply back.

Upon arrival, the ladies at the check in counter weren’t exactly rude; but definitely wasn’t the most friendliest or welcoming nor was it the most helpful.

If I ever want the same type of service, I would be better off getting a hostel or a bed and breakfast which would’ve costed me the same amount of price if not less than what I’ve paid here.

Lastly because of the hotels location in old town, I do understand the old rustic vibe; but with the lack amenities; this 4 star hotel is giving more of a creepy haunted hotel more than a luxury kid friendly hotel as it is advertised.

This is the worst hotel ever I have stayed in my entire life. I do not recommend anyone to go to this hotel for accommodation. The rooms & furniture are extremely old. Hotel staffs are very rude, they do not give respect to tourists. Breakfast spread for vegetarian is zero. You just get 2 fruits. There is no tea or coffee powders in room. The location of the hotel is just opposite to Khoa San road where one side you can see all the homeless people sleeping right in the entrance road and the opposite road is just bashing with loud music. We regretted staying in this old dingy hotel. I would give zero rating for this so called hotel.