Star Sukhumvit

At first glance, this hotel seemed acceptable. The lobby smelled decent, and the space was generous. However, our nightmare began when we needed to shower after a long trip from the airport. The bathroom was filthy, with hair and trash littering the floor. The real horror hit when we went to bed. The overpowering stench of dust and dirt from the sheets was unbearable. We couldn’t sleep a wink; I had to sleep uncovered because I felt bugs crawling all over me inside the sheets. This was an absolutely disgusting experience, and I wouldn’t recommend this place to anyone. By the way this shouldn’t cost more than 300$ THB per night.

Very dirty. The bathroom and the room ate disgusting and even if you ask for cleaning is the same… they don’t care

Hotel Star Sukhumvit - I made a reservation for an extra day because my plane flight was coming in at 3am (Between 2 days) and the hotel canceled my reservation at 6am on the day I arrived. Because according to them I did not check in after 2pm the day before (how can I?). I wasn't late. 3am is the time my flight was supposed to arrive, and I was planning to show up at the hotel at 7am to check in. Except they canceled the reservation as I was about to leave the airport.

The manager did not bother emailing me or calling or texting me to see why I did not come in at 2pm. Some hotels in Bangkok do contact you about things like this.

I won't stay here in the future. It almost ruined my trip because I had a medical procedure done in Bangkok and I was able to rebook another stay at this hotel stay quickly before someone else booked the room.

The management has no common sense. Since a lot of tourists stay at that hotel they should be aware of things like flight delays.

It's a 10-15 minutes walk to the BTS past a smelly water treatment plant. Try not to get hit by passing cars on the extremely narrow bridge. Nothing around you but two 7-11s within 5 minutes walking distance.

You are far from the City Center. 35 Minutes plus to Siam Center malls if you consider those areas interesting. 45 minutes during rush hours.

The interior hallways are not air-conditioned. Only your room is.

Expedia would not let me publish the review on their app. So here it is. Expedia didn't help me much in communicating with the hotel management through the app either, so don't bother with them. I planned the stay 6 weeks in advance and it was almost ruined by an inconsiderate hotel employee.

Don't let it happen to you. Unfortunately, you can't communicate with hotel staff through the Expedia app, and even if you did, they don't really speak English. So there's the possibility for miscommunication here.