Centara Kata Resort Phuket - SHA Plus

Currently staying here, have enjoyed the room we were upgraded to thank you, perfect location and resort in walking distance of everything thing you need. Glad we chose not to have breakfast at the resort, tried it once was not impressed, food options minimal and service non existent, other resorts in Thailand we have stayed at have staff asking you whether you would like a tea or coffee that they pour at your table. Good pool area, but a number of pool chairs are thread bare and others are broken, not sure why these are not removed and replaced, as a hazard for anyone not expecting them to be broken. Pool bar, service is slow and especially during happy hour. Need staff walking around more during the day picking up rubbish left from drinks etc and offering beverages. A water filled with cold water and fruit like at breakfast would be an extra touch. Room cleaning okay but not fabulous, bed is made and amenities restocked, but bathroom bench has not been touched since we arrived, nor has coffee table in lounge area, glass from dining area sat there for two days till we moved it to the sink. A bit of work needed on service.
Thank you for taking note of our comments, tried the hamburgers so yum, have noticed some changes. Cleaning is better but could have had sheets changed once in a 10 day stay. Shout out to Ohm, Harris, Kla, Coach and Jeab who were fantastic. 😊