Balihai Bay Pattaya

My recent stay in the hotel was uneventful. What I found extremely strange about the hotel is that it doesn't have a functional kitchen throughout the day for all days of the week. During my stay in the hotel in July,,I had submitted a written suggestion stating that if the hotel wants itself to be labelled as a good hotel, the minimum action which it should take immediately is that it should have a functional kitchen 24/7 to cater to the food needs of its guests. Just imagine,if a couple with small children arrives in the hotel in late evening after a long journey and is told that the kitchen has closed down for the day and that they need to go down in the ' walking street '.or'7/11 to buy food, what impression will they have of this hotel. It's actually beyond belief that a hotel can't provide food in all hours of the day and night. It's actually shameful.

During my visit in Aug,I didn't find any reactions to my suggestions submitted in July. The hotel completely ignored the suggestion.

Unfortunate.

Rooms not bad big space we got a sea view but hallway smells terrible ! smells like cigarettes even its not smoking room. Quite hot in the lobby and elevator. We come back late at night and we are hungry They don't serve food no room service and if u want to order drinks they ask u to come down in the lobby they don't serve in the room. But I do like the location it's walking distance to night street and restaurant and beach.