Tiara Thermal & SPA Hotel

An Exceptional Experience at Hotel Tiara – Thank You, Selva and Team!

I had an unforgettable experience at Hotel Tiara in Bursa, Türkiye. From the moment I arrived, the service was warm, professional, and full of thoughtful details that made a real difference.

I especially want to highlight Selva at the front desk. Her kindness, efficiency, and constant smile made every situation easy to resolve. She has natural leadership qualities, and it’s clear she genuinely enjoys her work. Selva is a true example of Turkish hospitality, and her positive attitude elevates the hotel’s service to a higher level.

I also want to thank Emre, who once went out of his way—literally leaving the hotel—to accompany me to an ATM. That kind of gesture shows a deep commitment to guest care.

And I must mention Zeynep, the young waitress at the restaurant, who always served with a warm smile and a genuine desire to help. Her service was impeccable and heartfelt throughout my stay.

As a visitor from Puerto Rico, I wholeheartedly and without hesitation recommend Hotel Tiara. It is a place that stands out because of its people, its service, and its dedication to excellence. Thank you for making me feel so welcome!

Luis Cardona Ruiz
Puerto Rico 🇵🇷

The room is clean & comfortable. The food is delicious, presentation of the food is very good & using fresh veg & the other ingredients. So far the best food we had so far. Tqvm

We are a group from Malaysia. The rooms are clean and nice. The food are fantastic. Its fresh and of good quality. Presentation are superb. Service and ambience of hotel are excellent.

OZGE, SARDAL and SELVA on the front desk were super helpful, I/WE wanted to go up to the ski resort but the cable car was not running due to maintenance. they rung round their friends to ask if it was possible to drive up. it was , we spent a very memorable cold day 16,000 feet in the mountains thanks to these 3 very helpful, polite friendlt smiley persons

thank you

I can recommend this hotel, all the staff are very kind and the hotel is clean!!!! 6 STARS

Wonderful place, the rooms are nice. Perfect location. Amazing staff