Ephesia Hotel - All Inclusive

Hi Stayed in this Hotel (Ephesia Hotel as opposed to Ephesia Resort Hotel) from Sept. 7 to 21 2024. All Inclusive. Got sick from food ,was sick for 5 days along with several other guests including my wife. They have poor food hygene eg turning hot food heaters off half a hour before close as manager told me to my disbelief !!! and not covering food. Would not recommend at all.

Hotel was rated Tui 4* which in the past has been as expected but this hotel is a maximum 2* Hotel was very tired looking. Bathrooms were very grimy. Limescale was thick on the toilet/flush and shower. Shower was orange rusty in colour. Old toothpaste was splattered on the walls. Thick brown marks covered the back of the toilet. It was so bad I wouldn’t keep my toiletries in there. The rest of the room could have done with a good scrub and paint job. Filthy sweaty marks covered the inside of the main door. First impressions count and this really was off putting. Sun beds were covered in dirty marks. Cushions on outside seating has been used to an inch of their life! Food was random combinations most nights and lukewarm. The area itself had a serious problem with flies. These settled on all uncovered food most of the time. Unbearable to think about it! Cocktails were made with the pre mixed juice machine, so tasted as expected!! So many cats in the hotel which apart from breaking my heart, I didn’t mind! Although it was a little disgusting watching them use the tiny beach as a large litter tray! Hotel is in a lovely seafront position but very little is around the area. A 25 minute ride on the bus is needed to get into the main part. “Private beach area” is very small. Enough room to have two beds pretty much touching foot to face! All very squeezed in and uncomfortable. Beach was covered in litter and cat poop! Smallest lifts I’ve ever seen. So wait time is longer than comfortable. Annoyingly and stupidly I left some items in the wardrobe and contacted the hotel the next morning. Very little help. Was just told they couldn’t send them overseas. I hadn’t requested this as have family in another area of Turkey but this was assumed and they hadn’t even checked for my items. No one would answer my messages.Eventually I managed to get someone to speak with them in Turkish and was told my items were not found. No one else was using the room after us so sadly it would appear they have an issue with staff keeping property! Icing on the cake! Beds were comfy, as long as I didn’t think about the stains on the sheets or bed! Sad because I really wanted to love my holiday I’d been waiting all year for.