DoubleTree by Hilton Alana - Waikiki Beach Hotel

One of my worst hotel experiences.
I was Hilton diamond for over ten years when I traveled for work. This property would be downgraded and sold off to an econo lodge operator in any city in the United States that isn’t Waikiki.
From a management standpoint, they downgraded us to a double queen room which is very irritating when you pay for a king. At the moment I was checking in, I could still book a king room on the website. So they obviously oversell and take our money and just hope for the best.
The room was cramped and old. The toilet ran all night. The elevators are unusable in the morning. Every time it opened, it was full of people. One of the elevators had a cart from the cleaning staff in it unattended.
There’s a translucent window between the bathroom and the room. Great for seducing a partner on a honeymoon. But with two queens, this is a family room and that’s creepy. Also, don’t bother trying to sleep in if someone wants to shower.
The resort fee is an absolute greedy cash grab. I don’t care that all hotels here do it. You get nothing for it that you wouldn’t get at a Hampton inn in green river wyoming (except that the Green River Hampton Inn is actually really nice compared to this doubletree).
As consumers, we really need to hold Hilton properties in desirable locations to the higher standards we do in the states.