The Surfjack Hotel & Swim Club

The rooms are quite large and generally speaking well appointed. We were originally placed into a room with 1 king and 1 queen bed, including a standard size walk in shower. We then moved to a room with 2 king beds that worked better for our family. This room did not have a deadbolt lock on the door and only had a shower stall with a broken shower head. Netflix and other streaming sites did not work in either room. Also, the couches are very cute to look at but not super comfortable. I cannot speak for the pool, we did not use it. But I can say the lobby area never felt welcoming to anybody unless they were actively dining at the restaurant on site. The service was perfectly fine, what you would expect for a hotel in a tourist town. The location of the hotel was not great for our family but it could be for yours. We would have preferred to be a bit closer to the ocean than Ala Moana shopping area but the biggest issue with the location is parking. Yes, it is affordable but you must walk blocks away from the hotel day and night to park and must move your car every 24 hours to continue receiving the quoted “discount parking rate” for the Surf Jack. Of course, Jack was not there during our stay either which was a big bummer. I think for the price the amenities and location simply did not match.

mediocre all around. dogs were often LOUD. three steps to the pool area without handrailing. no bathroom counter space.