Where to stay in Honolulu

Hotel staff very friendly, nice, maintained cleaned, lots of people coming and going. Pools close at 6pm Feet away from actual beach .. ocean water very WARM, FRESH feeling. Balcony was closed due to “safety reasons” -sucked If you walk/drive down towards HONOLULU ZOO there’s actual MAN MADE rock boarder .. where KIDS can swim freely … WAVES BLOCKED BY ROCKS. Remember to WEAR SUNSCREEN/ be in the...

This hotel is just so beautiful! Located literally on the beach. It worked out for us since we brought our baby with us, whenever we needed to head back to the room for nap time, it was just a couple of steps away. The pool is small but the views are so stunning. The only thing I dislike was the towels on the pool chairs to make it known as it being “used” while nobody is near the chairs for hours...

Loved our stay at this hotel. They upgraded us to an ocean-view room. Make sure to book rooms inside the tower to ensure the rooms are not dated. The lobby area, restaurants and the access to beach were amazing. The only things we didn't appreciate were that the pool beds were all occupied (with towels!) from 7 AM, making it impossible to find a bed next to the pool. Also, the beach chairs and umbrellas...

We loved that we received an upgraded room, especially as we had travelled from Australia. The ocean and beach view was magnificent!

This hotel was beautiful. First we were given a room overlooking the roof of the next wing. My husband called to ask for a beach view and they had one for us the next day. It was amazing. The maid service was wonderful and very helpful. Fabulous water view with pool too. This hotel was wonderful.

What a beautiful hotel! My camera doesn't live up to expectations! If I could redo my holiday, I would choose to stay here. The location was perfect for an easy walk to all the best shops. Swimming at this end of the beach was nice because there were no rocks in the shallow water to scratch your feet like I had at the other end. Finding a valet was easy and there are plenty of great coffee/cocktail...

The hotel and grounds are stunning. The staff were attentive and very friendly. The rooms were comfortable and nicely decorated with fresh towels and beds made daily. Guests here can share space with the Sheraton Hotel, which is a nice bonus. It's a popular spot, so beach and pool lounges can be tricky at times, but the staff will try to accommodate. We enjoyed the early mornings at the coffee bar...

We stayed here having booked through the Fine Hotels Collection with AX Platinum. As such, we got an upgraded room overlooking the ocean, free daily breakfast and some cash credit to use on the property. Our room was small (as is generally the case in Waikiki), but well maintained. The beds were comfy, and the amenities were nice. The only issue we had in our room was that the a/c had a hard time...

We stayed at the Royal Hawaiian during our wedding week, and the experience was exceptional! Special thanks to Melody Swan, the manager, who went above and beyond to help with important wedding details. Her care and attention truly made our stay unforgettable. The hotel’s service, stunning location, and thoughtful staff made everything feel seamless. We highly recommend the Royal Hawaiian for anyone...

Magnificent heritage building which still retains (and celebrates)the charm, romance and grandeur of yesteryear. Incredible front entrance through remarkable trees and tropical gardens. Hotel team members extremely hospitible and helpful. Absolute beachfront location.

Staff was very friendly and accommodating (one woman who brought room service to our son brought him a toy car on one of our last day, which made his day ?). However security came to our door because someone complained that they heard our toddler screaming all day and night, which was not accurate. The man who came to our door seemed to understand that there was nothing we could do, our toddler was...

Excellent experience at the Royal Hawaiian-- the location is wonderful with perfect views of diamond Head and best beach access. The rooms are good, and the food (especially breakfast) is great. I'm a platinum member, and the staff went above and beyond to make us welcome and even upgrade to a room at an busy time. Recommend if location and staff is a priority to you.

Awesome gracious historic hotel with lovely amenities and traditional style. I stayed in the historic building which was a buz of activity but inside the rooms, were spacious, beautifully appointed with nice amenities and very quiet out of the fray of tourist noises and convenient base of operations for the guests. Super clean and the maid staff was polite and gracious when asked for additional water...

We stayed at this hotel for eight nights on 14 floors with a view of the ocean. The view of the ocean cannot be fully enjoyed due to two buildings blocking the view in front of the hotel. Location is good, close to the beach. The breakfast isn't great, but it's not terrible either. The thing that bothers me the most is the ice machine on the floor. it makes loud noise while making ice and doesn't allow...

Our stay at Hyatt Place Waikiki Beach was a delightful experience. The hotel's prime location, just a short walk from the iconic Waikiki Beach, made it easy to explore the vibrant neighborhood. Our room was clean, modern, and comfortable, with a spacious layout that made us feel right at home. We were particularly impressed with the hotel's friendly and helpful staff. They were always available to...

The room was spacious, quiet, comfortable and modern. Staff are very friendly and always helpful with any questions or needs. Breakfast was included and very good. There are three water bottle fillers and a $5 snack credit each day which is great for the kids. The location is excellent as it is very close to the beach, zoo, shopping and the Waikiki Trolley stop. Restaurants close by include Denny's...

Overall, I really enjoyed my stay. This is indeed a great hotel. I especially want to highlight the spacious room, which has been recently renovated. As for the downsides, the pool area is quite small and not very attractive. However, that wasn’t a big deal for us since the wonderful ocean is just nearby. So, no other complaints. Let me repeat, this is a very good hotel. We were particularly pleased...

We stayed here for a couple of nights with family and friends. The location is excellent and the staff went out of their way to make sure that our stay a great one. There was a minor complication with our booking upon arrival, but the desk agent went above and beyond to sort it out and make sure there were rooms to accommodate us. The included water bottles were a nice perk. Breakfast was very good...

Room is spacious and great. Hot breakfast is very good. Pool is small but ok...on the 3rd floor. Location is great as it is 2 blocks to Waikiki beach. I couldn't give 5 star because the front desk is very slow. When checking in there were 5 staff and only 1 was checking folks in. Every stop at the desk during my stay was slow, but when I got up to the desk, the staff was nice. I had a late...

The complex is a little dated but kept in very good condition. Extremely clean and daily housekeeping was of a very high standard. The Hilton lagoon was loved by the children. The apartment we stayed in was well set up and very comfortable - full kitchen and modern washer and dryer.

The apartment and view, and staff were amazing. Highly recommend. Absolutely delightful place to stay

Beautiful complex close to the beach. Our room view wasn't the best, but still had a lovely view of the mountains. Close to many shops and restaurants. Hospitality was on point, and covered all of our needs. The kids loved it. Would definitely go back again!

We had a two room suite which was great. The staff was wonderful and the location is right in the heart of Waikiki.

This tower is tucked back behind the Lagoon tower, so you definitely need to get a condo on the Lagoon tower side for the better view.....but the resort and grounds are beautiful. Condos are nice.

Pools are NOT heated!!! Great beach and nice location, lots of stuff to do and restaurants nearby. However we were told there was a heated pool, but there isn't. With a baby it is nice to have a heated pool. Pretty amazing that Hilton isn't willing to invest in a heater for a kid pool as this is the main reason we won't come back. No booster seats or high chairs either...had to buy one. Location is...

Exceptional service - japanese style very efficient management. Best spot on Waikiki beach. Free parking with exceptional valet service.

Lovely and roomy two bedroom condo overlooking the water with a full kitchen (including rice cooker), laundry machine and dryers. Friendly staff. Great for families ☺️ and right in the heart of Waikiki on the strip overlooking the ocean and beaches .. ideal for families, safe and leisurely beach protected by breaks and shallow clear water so your kids can swim while you relax and not worry they will...

Absolute luxury! Free valet parking was a huge bonus. Excellent reception and housekeeping. Rooms were exceptional and so was the view. We stayed 5 nights in Premium Oceanfront, level 32. We will be back!!

Our 2bdrm Ocean View suite was phenomenal! Perfect location! We had VIP seating every evening to watch the sunset. It was unforgettable! The staff was superbly attentive and we literally felt at home. We will definitely come back again!

Amazing arrival. We were greeted immediately by the valet staff, walked us into the lounge area and assured us that our luggage would be right up. After the amazing check-in, she walked up up to our suite and gave us a tour. Only down fall here is that there was NO adult entertainment. Maybe a bar for the adults would be good. Overall, this place is clean, staff is very friendly and safe for the...

Just finished up a weeks stay at the Aston Waikiki Beach Towers. We had an excellent time. The visited started wonderfully with the valet staff greeting us with Leis and the hotel staff greeting us with juice and water bottles. We received a refreshing cool towel that helped to take away some of our travel weary. The desk staff took the time to ensure we had everything we needed and recommended some...

Beautiful property. Very well maintained. Checking in super easy. Staff always nice and helpful. Security team jumps into action quick if you leave something valuable in a room at checkout, views of Waikiki beach are great if you pay for a room with a view of Diamond Head. Renting cabana and other things at the pools or beach are super expensive. Easy to get into and out of the property if you valet...

Overall this is a great place to stay in downtown Waikiki. The rooms are smaller and it is most definitely crowded… but the location is the key element with the Sheraton. Tons of restaurants and shops within walking distance. The pool is perfect for relaxing and there’s beach access. Customer service was good, not over the top but you’ll will get the answers you need.

Great hotel with spotless rooms and extremely good service. Their housekeeping staff is outstanding. Our entire family enjoyed the 9 days we stayed in Sheraton Waikiki. Kids enjoyed the main pool, water slide, and hot tubs. Adults only Infinity Pool is a nice place to relax and watch the sunset. There are good restaurants in the hotel and there are enough places to eat within walking distance.

I recently stayed at the Sheraton Waikiki Beach Resort Spa and I must say that it was a 5 Star experience. The location of the hotel is superb, being one of the few true beachfront hotels in the heart of Waikiki 12. The hotel has a lot of resort amenities that cater to all your needs. The staff is very friendly and their service is great. I would like to give a special shout-out to Issac at the front...

This is the hotel you want to take your family. My kids greatly enjoyed the outdoor waterpark. Ice cream served right there too! We had room service delivered to our room for dinner, rolled in with fancy dinnerware big big platters and rolling tables. We had a diamond head and ocean front beach waves view. Absolutely stunning and the staff is incredibly friendly and warm and welcoming and you feel...

The Infinity Pool was incredible!!! the best sunsets daily 🍹

Lift needs some work. Rooms very outdated. Renovations not good. Wallpaper on wall near shower peeling. Carpets you can trip over. 1st night nearly froze to death, no extra blankets in room. Had to get maintenance out to get tv to work and phone in room was in repairable. 2nd night party around pool unable to sleep. 3rd night couple having a fight, slamming doors, yelling at each other. Pool...

The place looked nice but when we got in the room it was dirty, dust everywhere and crumbs on the floor. Staff was friendly and helpful. Lots of noise from the road. Pool was nice but looked dirty.

Basic room and is clean. The building needs abit of refresh. Friendly and helpful staff. Recommend you update your bus guide you shared when I asked how to get to Diamond Head. The bus on your list don't get you to diamond head national Monument at all. The laundry machine is quite old and needs abit of cleaning. The location is very convenient to walk down the main drive or a short walk to the...

The girls at the front desk are very friendly. When we need anything, we feel very comfortable to ask, and they always tried their best to help. The location is close to everything, super convenient. The room is not new, but it's clean and has everything we need. One thing to mention: the street side may be noisier than the pool side.

Staff are so friendly and helpful. Location is great, close to everything. Room was clean and modern.

EXCELLENT EXPERIENCE!! Really nice & spacious rooms. Wonderful staff. I Highly recommend this hotel to families. Love it here. Thank you Gloria & Yu Jin. Thank You, Jackie Mara

everything very central. very clean. lovely staff

It is very impressive very nice very good . It's cool!!!!!!!!!!!

This is a nice resort hotel. The rooms are good size and clean. The views are fantastic. The balcony is of good size with 2 chairs, a drink table and a lounge chair. The elevators are fast, so I never had to wait long for a ride up to the 24th floor. The restaurants on property were very good and there are a couple other places one block away. The pool is not huge but of decent size, and it was clean...

Not our best experience with Marriott. Upon arrival, the parking garage elevator was broken. When I asked about partial reimbursement at the front desk I was shut down. Also if you are an ELITE member do your research and stay elsewhere. They were unable to accommodate late check out, did not give me an arrival chocolate (as advertised), I received no resort map, and they will only accommodate 1 person...

The experience at this resort area was great the location is downtown Honolulu plenty of shopping food and Recreation within walking distance it does offer valet parking and a self parking garage but arrive early it gets full the room was with two double beds Linens were clean and the bathroom was fine. There were two pools a spa a really nice Fitness Center lots of beach towels so you can go out on...

Pleasant staff, clean rooms, modern ameneties and only a block away from world famous Waikiki Beach.

Loving this resort! Everything about this place has been renovated. This is a diamond if you are able to get a room. There is an infinity pool with a great view of Waikiki Beach. Food is great with multiple restaurants and a buffet. Rooms are spacious and everything is modern. I will be staying here again!

Beautiful hotel and great location! Check in was easy, rooms are good size and very clean. They have a great gym, two tennis courts and a baseball hitting cage that was fun. The breakfast buffet was pricey but worth it.The pool is a good size and overlooks the beach. The beach bar is very chilled and the food is really yummy. All the staff here are great

Hotel is very nice and clean. The staff are very professional and courteous. Super accommodating. They made our PCS departure a pleasant one. They offer great military rates and free parking for TLA. The only down fall is the buffet. The food was good but not $35+ tax good. There were not enough options for $35. Thank you again for all that you do. Would definitely recommend and stay there again.

The hotel is nice they appear to be recently updated and everything seems top notch. The staff has been outstanding and super helpful I couldn't ask for more. The rooms themselves are out dated a bit but not too much in my opinion. The view if very nice if you have an ocean side view. The traffic around town can be a little noisy being from the county it takes some to get used to but that's not the...

Nice clean room. A safe in the room as well enough enough space to unpack if your staying for a few nights. The amenities were a bit badly signposted. The pool is on floor 5 and has a really nice view, sadly the main area was closed from 2pm for a wedding. You could still use the pools and drink service though. The fish tacos were really tasty. The lobby though always has a strange kind of moldy smell...

Beautiful view and convenient location. Rooms were large and comfortable but in need of renovation. Common areas of hotel also could use some attention. Cushions on pool chairs were old, railings & floors in need of cleaning. Buffet breakfast while expensive, was good and service was attentive.

Elevators take a long time. Breakfast is crowded but decent: eggs, meat, cereal, fruit, oatmeal, bagels, etc. The breakfast staff were accomodating and work their butts off. The valet service is spot on and quick, the valet staff are the stars of this hotel, talkative, helpful and caring. Cost over $50 per day but worth it. Close to beach and get free rentals of towels, chairs, body board, flippers...

The hotel overall is convenient and in a great location. The rooms are decently sized, and the views (if ocean side) are great. I would not recommend paying $40 a person for the breakfast buffet as it is simply the type of food you can get at Denny's. There wasn’t anything remarkable about the food. The storefronts are nice, but they are pricey. Our biggest complaint was the parking garage, as many...

Title: A Mixed Experience at Hyatt Waikiki: Great Location, Good Prices, but Service Issues Rating: 7 out of 10 I recently stayed at the Hyatt Waikiki for 8 nights and had a mixed experience overall. While the location of the hotel was excellent, offering convenient access to the beautiful Waikiki Beach and nearby attractions, and the prices were reasonable, there were a few notable issues that impacted...

The room was beautiful and spacious. I appreciated that the vanity area was huge and separate from the bath and toilet. The best part—the toilet had a bidet! We were lucky enough to have a had an ocean view, overlooking the Waikiki beach, which is right across the street. The location is good, within walking distance of the Honolulu zoo and, further down, the Waikiki Aquarium. We stayed four nights...

This was one of the two best resorts my husband and I stayed at on Oahu. Our top floor ocean view room had a stunning view of the ocean and Waikiki Beach. The customer service was great and the room was clean. The main part of the beach is a 30 second walk away, but this also means there is some noise coming from the street at night. This is the only resort on the island that currently offers a breakfast...

Thumbs up to Coconut Waikiki! Location close to beach, restaurants and shopping. Staff was very accomodating. Our room's mirror was broken, they offered to move us to a different room but we decided to stay. Maintenance guy came right away to clean. Everyone was apologetic and tried their best to make our stay comfortable. Nice clean room, comfy bed and pillows. Free yummy breakfast with coffee,...

Just checked out of this hotel after a fantastic 8 night stay in the Mountain View king room. Our room was perfect for our needs, with a refrigerator, microwave, and sink with a set of plates and even utensils! Small boutique hotel, which was a perfect relief after battling the crowds of people at Waikiki Beach. Great amenities like water, coffee, no resort fee, beach towels and light breakfast. Lovely...

This was a very good value. Customer service was very good. Rooms and lobby were in good shape, clean, and had good amenities. They have a microwave, medium refrigerator, and offer complimentary breakfast in the morning. The location is near Waikiki and is quite good.

This was a great hotel for the price. Some areas felt a bit outdated such as the bathroom and balcony doors, but everything about the room was perfectly functional. The staff were all incredibly friendly, and we felt very welcomed. On a map, this hotel seems distant from the main strip in Waikiki, but the proximity is actually much closer than you realize. If I ever return to Waikiki again, I will...

I am writing how wonderful the staff is at Coconut Waikiki Hotel. My niece and husband were staying for their delayed honeymoon. Jeffery the General Manager, went above and beyond, so kind and thoughtful to help me with a beach gift delivery (large delivery). Make sure it was in the room when they arrived and even upgrading room for their honeymoon. Can’t say enough, how much they enjoying your...

Hotel staff was excellent and the service was exceptional. The rooms were neat, clean and spacious for Honolulu. I would definitely recommend.

The place was AMAZING!! spacious room, great for the family and good location!

2 bedroom with 2 baths and kitchen suites our family of 5 very well. Liked that the area is much quieter than where we have stayed in other towers.

Beautiful facility. Lush, Hawaiian landscapes. Staff is very friendly and helpful. Great place for families.

A wonderful and beautiful place to stay! The staff were all friendly and eager to help. The only problem I had was with the fellow who cleans the swimming pool, who is not an actual employee of the hotel, (the Lagoon Tower)!

It was a great resort. Staff was so friendly. The rooms were clean.

Only got a tour of the place, it is very nice but I'm not into time shares so I can't really give my honest opinion on the matter.

A solid 3. it is not the Marriott room is small, bed is still okay, only has a shower no bathtub. The staff is polite, they have a Chinese restaurant and a bar on the premises. Food at the restaurant is really good, small bar but nice atmosphere beverages average price. other than that the only downfall is the location, there is a park right behind me but it is mainly used for canoeing, you are centrally...

Outside neighborhood a little sketchy. Would not leave the immediate grounds once sun goes down. Internet access is pretty much non existent. Customer service tried to get it working but could not. Of three devices only phone could seem to access Internet. If Clean surroundings is all you require then it will be fine

Decent little place. The rooms are basic, with shower/bathroom, somewhat dated with a funny smell from cleaning chemicals that persisted after airing out. Staff was amazing! Had a few interactions and every time they went above and beyond. My only real complaint is the parking lot is not big enough to hold all of the cars, so make sure you get here early. I believe some of the people from the bar/restaurant...

Under new management and many nice changes. New floors make it pet friendly. Clean rooms. If you don't mind the sound of jets and planes it's a nice place to just rest. If you are looking for a place to sleep while out all day it's great.

It was adequate for our purposes. We needed a single night prior to meeting the rest of our group at a resort. That said it's a fairly standard motel, but it happens to be in the middle of an industrial district. The state park behind it was sketchy at best and full of leering homeless people. That's not the fault of the hotel, but I wouldn't call it out or even mention that it's nearby as a perk of...

Location was great if close to the airport. Not close to much else, but only a 10 minute walk to the bus. Rooms were very small and not dirty but not clean. Price was great and most of the staff was nice and accommodating. They let us keep our bags in a locked room after we checked out and went on a tour; very nice of them! Would stay again if on a budget and/or needed to be close to airport.

Best customer service I have ever had! The staff is so nice and accommodating. Christina went above when helping me book my room. She also had a slice of cake delivered to our room for my birthday. Definitely will be back here. Close to everything. And again staffing was so nice Edward the mechanic came and fixed our ac in ten mins he was also super nice and accommodating. We had a great experience...

Stayed in the big tower and had an awesome view of the ocean. Rooms were a bit dated but not bad. Had a bigger than excellent lanai. Super super close to the beach and the new international market place

This review is a little skewed because we were at an all expense paid conference. Just based on our experience and not on price, I give it four stars. We didn't swim in the pool because it was rainy most of free time we had. It's in an interesting location at the front of the hotel, but looked nice. The location of the hotel itself is pretty ideal. Same block as the International Marketplace and right...

Don’t ask for for anything after 9pm.

If anyone is looking for a great deal on hotels you can see them at HotelRaven. com Booked a room on there and they had the best rates around... Very clean, hospitable staff everywhere around hotel. (SPLASH BAR) IS AWESOME Debbie,Dana, Rocky,Herbert Super!! local advice from them, service. Such a great location in the middle of all local hot spots one block from the beach and shopping mall restaurant...

Very clean, hospitable staff everywhere around hotel. (SPLASH BAR) IS AWESOME Debbie,Dana, Rocky,Herbert Super!! local advice from them, service. Such a great location in the middle of all local hot spots one block from the beach and shopping mall restaurant's, bars, groceries. Even within this place everything is taken care of and great.

Absolutely everything. It was exceptional. The staff were so friendly and very helpful. The rooms were absolutely gorgeous and the pool area was beautiful. The restaurants and the pool food was amazing.

This was not our first stay at Halekulani. We our annual visitors and always have a fantastic visit and feel right at home. The staff feels like extended family. Particularly the House Without A Key staff at breakfast, the pools staff and Auntie Melba who leads the Friday morning Back of the House tours. This hotel is an oasis amidst the chaos of Waikiki with direct beach access. Luxury at its finest...

From check in to our sad check out this hotel has customer service and a luxurious ambience down. Our room was beautiful, opening up to a gorgeous courtyard, pool, and ocean view. There was champagne chilling for my husbands birthday and the ice bucket was full each evening. The bed and bath were immaculate and elegant. We dined twice at House Without a Key and had a lovely dinner and sunset with...

This review is for House Without a Key: I came here for an after-valentine's day dinner with my girlfriend. Drinks were great, the Mai tais are really as good as they say. Food was good, perhaps a little expensive. The atmosphere was remarkable! Great view and live music made for a great time

Very magical place. We stayed at the ocean front room on our honeymoon. You'll see beautiful ocean, diamond Head, sunset, with sound of waves and birds. In the evening, they have very classy Hawaiian music and hula show at the terrace downstairs by the beach. We could hear and enjoy the music from our Lanai in the evening. It was magical. Staffs are very attentive, and makes the stay very pleasant...

Had dinner in one of the ballrooms for a fundraising event. Dinner was great, service was excellent. Grounds are clean. Hotel is high class (⭐⭐⭐⭐⭐) with immaculate gardens and grounds. Restrooms are clean with bidet toilet seats. Hotel is on Waikiki beach strip, with ample shopping, restaurants and swimming. Expect to spend some money.

If it were possible to rate this hotel higher than 5 stars, I would. Excellent location, great people, management is flawless right down to the small details. It was truly a pleasure to stay here.

Trump Waikiki was absolutely amazing. My husband and I just stayed there for a week for our honeymoon and it was incredible. They accommodated us in every way possible. The staff our very passionate about what they do and it shows. They are so friendly, caring, and accommodating without being too "gimmicky" or as if they're being forced to care. Check in was so quick and Doug showed us around and gave...

Julia provided the greatest arrival experience we have every experienced at any hotel, not just in Hawaii. She was so personable and made us feel very welcome every day that we walked in & out of the entrance to the hotel. She was also extremely nice & friendly to our son and he was so happy to see her each day. Julia just made the entire trip such a pleasure as we got to see & talk to her before heading...

The customer service here is just awesome! The suites are nice and clean. We got one of the top floors with a beautiful view looking out of the beach. The only reason for the four stars is because the showers are really open and it’s so cold when you take a shower. It could be that we’re more conservative, but it’s just uncomfortable taking a shower in the open and it’s freezing cold with AC running...

Service is 5 stars! Wonderful staff here, very friendly and always ready to help. Room is huge, lovely, and the tub is so great. The bed…. A rock, hard and lumpy. Woke up every night with terrible back pain. The pool is small, very small. Like it was an after thought. I would have loved to use it. But it was full of children splashing and jumping off the planters. We were on our 10 anniversary,...

Extraordinary! The hotel’s guest service is more than satisfactory. The hotel is very close to the beach but it is not adjoin to the beach. Whenever you walk to the waikiki beach, they give you a beach bag including a small bottle of water, towel, apple and orange. There is a nice outside pool at the second floor of the hotel. I had a burger at the pool and it was delicious. You can also cook in the...

this was a little hidden gem of a hotel. it was a steal for the price, comfort and great attitude from the staff here. it's a about a five to ten minute walk to the beach from the front office and that was very convenient for us. we had left one morning very early, we came back around 3pm and our room wasn't clean. we made a quick call downstairs because we were about to leave again. the staff made...

A hotel who misinformed its guests, causes a problem , and then just say sorry we can’t do anything and walks away. Daryl the manager, just ruined the hotels image for me.

This place once was called the Ala Moana Americana (hotel)" before the new condo-hotel transitional period/era.

Signature Steak restaurant, on the hotel guests' elevator (36th floor) had replaced Aaron's (On Top) restaurant. I remember this place back in the day. (Piano bar ?)

Starbucks is by the lobby area and Rumours nightclub. Ala Moana mall side elevator only has 13 floors. Yuzu restaurant is gone: I had a Lotus Root Pizza there once.

Location was great. There was parking for $25 which is pricey for me! But the parking attendant was wonderful! The room was nicely air conditioned and the bed was so amazingly comfortable!!! We had a great nights stay!! We loved it!