Hyatt House across from Universal Resort

This property was a pleasant surprise. It’s a sprawling older motel-style complex that last operated as a Days Inn. The current owners seemed to put a lot of money into renovations both inside and out. The grounds and common areas were clean and well kept, and our room looked pretty fresh as well. I found no housekeeping issues of any kind. The beds were comfortable and equipped with quality linens. I didn’t have many interactions with the staff, but the few I spoke with were all very pleasant. On top of this, the location is phenomenal for visiting Universal. There’s also an onsite Indian restaurant with great food. I really can’t think of much that needs to be improved with the rates being so reasonable, and I’d stay here again in a heartbeat.

It’s very close to universal. my Boyfriend has stayed here before. it’s my first time. everyone here is super nice and it’s quiet. the cafe has many great options as well as tabla the restaurant. the man that runs the hotel store is so adorable and nice and he has EVERYTHING you can think of in the store. that was my favorite part of the hotel. 5/5 stars for me

I’ve been a regular guest here because the convenience of being close to Universal and the nice pool make it unbeatable. While some rooms could use a little extra care, others are in great shape. With rates often under $100, even during high peak times, prices are still worth it.

However, this stay was different, and I’d like to address a specific experience. We requested a late checkout at 3 a.m., but the gentleman at the front desk asked us to call back after 7 a.m. We did so at 7:15 a.m., but the front desk representative who answered seemed to have an attitude, though she did grant the late checkout. Throughout the morning, though, we were interrupted several times with knocks at the door and calls to re-confirm the late checkout. When we answered, the same team member seemed more focused on lecturing us on the “correct” way to request a late checkout.

At checkout, we explained the situation, and the front desk agent—who was also the one on the morning call—appeared ready to argue until the manager intervened and simply said, ‘You got your late checkout, don’t worry and bye now.’

While I appreciate the accommodation, the interaction wasn’t ideal, and I hope they work on handling guest requests more smoothly. Despite this, I still love the property; the food at The Table and the breakfast options are fantastic.

DO NOT LISTEN TO ANY OF THESE BAD REVIEWS!!!
This hotel was perfect ! Very quiet! Very clean ! Great accommodations !! This is my second time staying here and I will keep coming back ! very cost effective and close to universal. Perfect for what hubby and I needed. Plus we loved sitting in the common area in the morning beautiful view of the morning sky.
Very simple but as we wanted to spend more time exploring than sitting in the hotel it was perfect .

Loving Choice hotels lately. They just keep getting better and better. I was in walking distance from Universal and ALL the other attractions Orlando has to offer. I felt like I got more than what I paid for which was great. When i come back into town I'll be staying here again.

So far it's nice for the price. Modern rooms. Friendly service. Check in isn't until 4pm keep that in mind. Pool bar isn't open that was a let down.