Hotels in Melbourne

It's a great hotel as far as the location, but the room itself is very dated. Sofa is all saggy. The toilet doesn't even have a bidet. I think it used to have some sort of bedside clock or something, and the cable is left hanging.

The Crown Metropol is a great hotel central to everything and the service is just great. Would recommend it.

Quite disappointed that the inroom service has not provide complimentary bottle drink waters.

Very good hotel but we had an issue locating the main entrance upon arrival, so we alighted at the basement carpark near the ******. Very cozy environment and very functionable. The view was stunning. The beds are comfortable but a bit high for my mum as she is not so tall. We asked for an additional chair as there were 4 of us but only 1 chair, which never arrived. It would also be good if the shower...

It was an amazing staycation gor the girls. We are definitely coming back.

Excellent stay as always. We love coming back here every time we’re down in Melbourne. Great location and lovely staff.

⭐️⭐️⭐️⭐️⭐️ Outstanding Christmas Day service! Huge thanks to Anisha at Grand Hyatt Melbourne restuarant for her incredible service on Christmas morning. Even though breakfast was extremely busy, she went above and beyond to find us a table, all while remaining warm, friendly, and genuinely caring. Her effort and positive attitude truly made our Christmas breakfast extra special. Service like this is...

I want to pass on my compliments to the wonderful team at Grand Hyatt Melbourne! My few days as your guest were fantastic. I want to highlight the professionalism of Mark, who prepared the room for me, and thanks for the good work of housekeeper Harsh, who perfectly fulfilled all my requests. Great job, guys. Keep it up! Your attention to detail gives this business a sense of true hospitality.

Exceptional Stay at the Melbourne Hyatt I had a fantastic stay at the Hyatt in Melbourne. From check-in to check-out, everything was smooth, welcoming, and professional. Room & Comfort: The room was spotless, modern, and incredibly comfortable. The bed was perfect after a long day, and the space felt upscale and thoughtfully designed. The views were a great bonus and added to the overall experience...

A five-star experience through and through! The staff were helpful and kind, the facilities clean and modern. My room was beautiful with great amenities and a comfortable bed. Breakfast was delicious every morning, and the restaurant service was excellent. The pool area was lovely and peaceful. I also appreciated how quick and smooth the check-in and check-out process was. I felt pampered and cared...

Such a lovely experience! The staff made me feel at home and were always smiling. My room was spacious and beautifully designed with modern furniture. The bed was extremely comfortable, and the bathroom was sparkling clean. Breakfast was fresh and delicious every morning. The hotel is conveniently located, close to cafes and tourist attractions. The attention to detail and the overall service made...

great hotel, loved the pancakes haha, next time I'm in Melbourne I'll go here again

Terrible experience with the service. Everything was just slow. Checking in Chwcking out Room service.

Unforgettable Stay! Stunning Views & Fantastic Food The service was warm and professional. The location close to everything we needed!

Service can be better for a 5 star hotel. Amenities wise is awesome, rooms were big 👍🏻

Sure will come again when travel Melbourne next time! Super comfy 👍

Not a 5 star hotel, anymore. Booked for 7nights though I only need 5nights as early check in and late check out aren’t available, but that’s ok, I understand it’s business and I don’t mind it. HOWEVER, Aud7 delivery fee required for asking a chopsticks to my room. Was told by front desk drinking water only free when you check in as a welcome drink. Thankfully Choices of Breakfast is as of a...

I recently stayed at Crown Towers, and it was an exceptional experience from start to finish. The hotel exudes luxury, with beautifully designed rooms, breathtaking views, and top-tier amenities.

Friendly service from the front office, easy to access

Good location and friendly staff, but overall very ordinary. Overpriced hotel, breakfast, and car park. Rooms are clean but really need an upgrade — a décor refresh is needed. We stayed in a corner room but it was pretty useless.

No tea coffee or milk or sugar Guest services were amazing and bought right up

We had a pleasant stay at crown melbourne hotel. Clean and location is very good. Easy access to the city. Free tram zone just across the hotel. Can travel anywhere within melbourne easily.

good location good view to see

A great place for a city stay. Lovely service, clean and convenient. Only downside was that their hotel restaurant was not operating and that no room service was available. Otherwise, a great stay!

Room was clean and spacious, and it was easy to get to as well. Would definitely stay again!

Great location, excellent service, and very clean.

Everything is modern and professional service with nice staff.

Reception was ready to receive us with a smile even though it was wee hours in the morning due to a delayed flight. Room service was quick and the food delicious. Room was clean and comfortable. Rain shower was very welcomed. All in all, 10/10.

A bit of a wait to check in. Breakfast buffet ok but not as wide a range or the quality of the best. Satisfactory stay but not a 5 star establishment. Solid 4 stars.

We really enjoyed our stay. The room was comfortable and quiet, and we liked being just a little out of the hustle and bustle of the city but it was just a short walk away. The staff were helpful and friendly, parking was easy and we will rebook there next time we have a stay in Melbourne.

This hotel was exceptional. Cleanliness and service was through the roof. All I can say is we’ll definitely be back and this will probably be the only hotel we’l ever stay in in Melbourne. The breakfast buffet is so so good too!

Stayed here during a business trip. The room was pleasant, neat and well-designed. The bathroom was lovely, but wish the shower had a door or something so then we didn't have a cold breeze while showering. The lighting in the room was gentle, just wish you didn't need the room card for lighting (I didn't realise it was needed at first ha!). The staff were friendly and helpful. The foyer was ritzy...

I wanted to take a moment to provide some feedback on my recent visit to the PAN PACIFIC HOTEL in Melbourne. We had dinner at the Dock 37 Bar and Kitchen. It was a real gastronomical journey, enjoyed every course of my meal and such pleasant and experienced bunch of people, really want commend your team for their exceptional hospitality. From the moment we arrived, they were attentive, friendly, and...

We had an incredible honeymoon/conference experience. The servers in the restaurant were incredible (especially Jen and Morgan). The front desk, concierge and housekeeping staff were amazing. We stayed 5 days and would have stayed longer! It was a real vacation. The buffet breakfast was incredible and so was the in-room dining. 10/10

Perfect location close to plenty of shops and restaurants. Our room is gorgeous and definitely what we needed after a long trip. Staff were very friendly and attentive and views were stunning! Dock 37 breakfast buffet was needed after a big night out and food was great. We would definitely book again

I like that the bed was extremely comfortable and made no noise and the view for our romantic getaway was amazing. the Breakfast was amazing and the Team were fantastic.

The Langham in Melbourne is ideally located for easy access to the CBD, transport and excellent restaurants and bars. The walk along the riverbank is really enjoyable. The facilities of the Hotel are well maintained and the service provided by staff is courteous and professional. Our room was very clean and the amenities were all that we needed. There was minimal noise at night. We had a restful,...

The hotel is old though it is well maintained. The pool and sauna have a nice view of the city. Location wise, it is on the opposite site of the Yarra River to Flinders Street station, so does require a short walk to get into the cbd. The rooms are dated but clean - I think they do need an update.

The earlier check-in service after long fright, is great experience !!! Super Warm welcome when checking in, with amazing smile.

location was good. close to train station. staff were friendly and helpful.

The room is a bit old school, but the view is good The staff are friendly and nice

Gorgeous hotel, in a great location. Service was wonderful

The hotel is abit old but room is clean and at a great location, friendly staff too.

Spa didn’t work, pool was smaller than expected. Guest services kept giving us inactivated cards for the lift. Tv chrome cast didn’t work. Breakfast had no teaspoons, had to ask 2 waiters to get it. Long time to check out (for all guests at 11am) and $5 for a bottle of water. 5* hotel, should be complimentary? The hotel is passed its best before, can see it being glamorous in its hay-day (10-15yra...

The hotel is located at a fantastic location and our twin room was pretty huge with a small kitchenette. Overall, the stay was pleasant but the room cleaning took a little too long. On 2 days, we left the notification to make up room when we went out but when we got back several hours later, the room was still not cleaned. Otherwise would have gotten a 5 star rating.

Worst hotel experience for me!! Never give them your credit card details as they just charge whatever they want! They took my credit card for $400 security deposit when I checked in which is fair. I checked my credit card after I have checked out and saw my credit card got charged another 3xx AUD. We went back and asked the receptionist in person and were told that the charge was for the stay....

Amazing place very nice staff and location is great

Great location. Excellent facilities Lovely breakfast Comfortable beds Suites are well worth paying extra

It’s located in front of tram station, good view, good service

Nice hotel with great location right in the middle of the city. There’s lots of great restaurants with just short walking distance nearby. However, the room we stayed was a bit old and small. Overall, this hotel might not have the best value of money it but if you are looking for somewhere that’s easy to access the restau, bars, you can stay stay here

Thank you Crown Plaza Melbourne. It was great stay. We were there for the exhibition. Closed to the exhibition hall. Good amenities. Strongly recommend for the business trip.

Was greeted by Paddy and he parked my car and had my bags brought up to my room. Beautiful view of ****** and Yarra with an upgraded room. Very spacious room. Location excellent Bfast was scrumptious

Convenient located nearby the Airport Bus station. Surrounding are nice. No drinking water is provided in the room.

View from the hotel room was very nice. It’s close to the tram station within the free tram zone.

The hotel is super convenient. It is in the centre of Bourke street. A lots of shopping, eateries and grocers within 10m walk. Unbelievable. Only set back, they don’t have a washing machine in the apartment. The view from the apartment is good. I stay on a very high floor. The apartment is clean but a bit outdated. Overall, I will return to stay again

My family and I enjoyed our recent stay at Citadines on Burke Melbourne. The standout positives were: 1. Staff Service: Check-in was excellent. The staff were warm, professional, and very helpful, setting a welcoming tone immediately. 2. Room Size: Plenty of room for luggage and for everyone to move around without feeling cramped. 3. Bathroom Amenities: The provided toiletries were nice quality...

We had a great stay at Citadines on Bourke for 7 nights. To be honest, I never had such good night sleep at any other hotels like at Citadines. Location is super convenient, trams stop right in front of the hotels with many good restaurants around. Walking distance to many places of interests, high-end shopping street and supermarkets are just around the corner. Definitely will stay here if visiting...

Location is great. We, two ladies stayed seven nights and housekeeping only visited one time on third day. House keeping did nothing but just replacing towels and clearing the dust bin . No vacuum of floor. No make up beds , let alone changing bedsheets. And even didn’t add more shampoo/ conditioner. We had to walk down to desk to request one more set of shampoo and conditioner on fourth day. Guess...

nice hotel with a vwry convenient location, exactly in CBD. nice restaurants nearby!

Great location… just beside Chinatown…. Tonnes of food choices around the premise

Not as good as i expected. Checking in was a long winded process. I prebooked and paid for a room well in advance to arriving for our 7 day stay and still had to wait 20 minutes plus to get my keycard. Did not feel very welcomed. Reception entrance very narrow and congested at times to get in and out of the elevators to rooms. One stage there was a function on and i had to queue up and push my way...

Located in the CBD, this hotel is perfect for exploring Melbourne. The surrounding environment was also very good, and the room was spacious, so I was able to stay comfortably. The bed was soft, but it was uncomfortable to move around because it had wheels. But overall, it felt old. All staffs are friendly. This is a hotel I would recommend if you travel to Melbourne.

Absolutely awesome, the room was very nice!, so was the pool, definitely, the service was great! , every night i got the best sleep, the view was amazing, the food at the breakfast buffet was very yummy! And lastly was the location of the hotel, you could walk outside and go grab some lunch right around the corner at the mall! Overall this was a great experience!

Stayed 3 nights. Location is excellent, can't go wrong there. Room is spacious and quite nice, no complaints. Compared to other hotel's prices, it was pretty reasonable too. I was a bit disappointed that on our second day we were out for several hours and returned to our room not being made. And upon checking in on my first day, the toilet seat was a little dirty from previous guest (don't need to...

the hotel was in a great location Breakfast was fantastic

We stayed one night with 2 adults and 2 kids - the room itself was fine. Beds were comfortable, there was plenty of space and the blackout blinds were fantastic, we all had a good night’s sleep. However, we had a huge delay in checking in - we arrived just after the 2pm check in time, to be told that our room wasn’t yet ready. Told it would be 20-30 minutes, offered some drinks at the bar as compensation...

I recently stayed at the Rydges Hotel on Exhibition Street in Melbourne, and I can’t fault it. It was a wonderful experience. One of the highlights was the 24/7 reception service, which made everything feel convenient and welcoming. The pool, gym, and outdoor area were excellent for a change of scenery and added to the overall comfort of my stay. In terms of amenities, the “Thank You” shampoo, conditioner...

Stayed for 3 nights in July. The rooms are modern and comfortable. My only complaint is that the bathroom gets a bit cold. Breakfast is nice: a good selection including some Asian options. It can sometimes get crowded and the service staff a bit overwhelmed so you may have to help yourself sometimes (e.g. to new utensils). There's a pool on the rooftop that's heated so you could swim in the winter...

Very clean, very local to everything. Great bar/restaurant on site. Pool was cool.

Great location — just opposite Chinatown and close to everything. The hotel has a trendy, modern design and the breakfast was quite good. We stayed for 6 days 5 nights with breakfast included, but unfortunately, they didn’t have any record of it, which caused some confusion during check-in. Aside from that, it was a pleasant stay overall.

Love the view and the service however found items under bed and glasses in room could have been cleaner

Everything was perfectly fine and in order. Although my booking and reservation is considered last minute, it still caters to my needs during my 3 days visit in Melbourne. I am appreciate of what the Hotel Management & Staff has done during my stay. Thank You For The Services and Assistance Rendered! Have a Great Day!

Nice location in the CBD, very central and close to Flinders train station and the Yarra river. Clean and tidy. Happy with the experience

There are no room slippers but they will provide you if you ask the reception.

Excellent location - in the city heart and close to all amenities. Very clean Excellent helpful staff Good lounge bar with snack food, not expensive.

Overall, only 3 stars as the room is small, quite noisy and looks old fashioned. Hotel buffet breakfast is ok. House keeping is pretty good as they come and clean everyday. Hotel price is pretty pricey as it cost around $800+ SGD for 1 week stay and no hotel breakfast. Good location as it is at the CBD area.

The location is perfect, but the glass door between buildings are very noisy when open and close in the morning. Got a bad sleep.

Great location and convenient for the conference location I was attending. Had a gym which was fab. Also friendly service in their bar. Overall very happy.

room got special odour, no cleaning of room till day 5,only changing of towel,design of toilet is bad for use

Lift at the ground floor is not easy accessible to lobby sometimes especially when you check-in at late night or check-out in early morning.

The room is a bit small but i think its great! Clean and nice. The service and location also great

Fantastic hotel , great location , very clean , comfortable rooms and very good value The only criticism is that the bathroom was a little small  Will definitely be staying again

Room was quite small. No opening windows or any sunlight in our particular room. Bathroom had absolutely awful smell coming through the drains. However, great location in Melbourne CBD

We had an awful experience which was we got a room key (room 630) that the room has already been occupied… We opened the room door, and someone was just right there which made my husband and I were shocked! And the room was really small that it barely can open 2 baggages. It barely can see yarra river view when the room is in level 5…

This is an exceptional hotel. Luxury plus!! Staff were super friendly and helpful. Best hotel in Melbourne.

This is one of my favourite hotels in the world. Rooms and service are amazing. The staff here are so friendly and kind as well. Well done on creating such a warm environment, can't wait for my next visit!

Reception staff are polite, friendly and helpful. The key card is made of bamboo and looks very nice. The rooms are clean and well kept. Depending on the direction of your room, the view can be very nice. The bed and bed linen is very comfortable. If I had to say one bad thing about the hotel rooms it would be that the shower screen is completely useless. Once the shower is turned on, even if the shower...

Could not rate Sofitel Melbourne more highly. Staff were all excellent especially in the Club Lounge. Room was lovely with great view. Club Lounge exceptional and we spent quite a lot of time enjoying all the perks, good breakfast, lovely afternoon tea (presentation perfect) and fantastic drinks and snacks in evening. Catered very well for my gluten free husband. He didn’t miss out at all. Best Club...

Quite a view of Melbourne if you get to the upper floors. Service staff were extremely helpful. A good area outside enables you to get a taxi, uber or valet. Food on floor 35 was well presented and staff were great! Prices can be a little steep, but you get what you pay for. Signage for elevator access could be improved, but asking staff is easy and they were great! Enjoy!

Wow. I work in hospitality and this hotel exceeds everything in every way. The staff are amazing the level of service is exceptional. As I’m in the industry I’m usually very critical but could not find anything the moan about. The food in the restaurant and the members lounge was awesome and from reception to housekeeping the staff were so attentive and looked after us to the highest degree. The staff...

Had a wonderful stay at Westin. Quality family time

We booked two rooms but the hotel front desk showed that they were two orders and were not arranged together in advance. When we arrived at the front desk, we asked to arrange them temporarily on the same floor. There was a Chinese-speaking person at the front desk, and the communication was relatively smooth. We hoped that the toiletries could be of better quality. The quilt was too thick and the...

The hotel is located in the heart of Melbourne, with convenient transportation. It is 5 minutes away from the train station and just across the road is St. Paul's Church. The hotel's front desk service is enthusiastic, the business is proficient, and the breakfast is rich.

The location of the hotel is great. The fitness equipment is complete. The swimming pool is always heated and there is a sauna room. The bar service in the lobby is also superb

It is indeed old, the bed is not as comfortable as in China, the toiletries such as toothbrushes are also average, the restaurant is also very small, the breakfast has few varieties, and the service is OK. Overall, it is not as good as the 400 yuan hotel in China, it is just a little bit worse in every aspect, and it feels like it has not kept up with the times.

Staff were extremely friendly, from lobby door, front counters, to housekeeping.

The location of this hotel is amazing. Next to China town, next to David Jones and Myer in the CBD area. Close to all the hustle bustle and food joints around. The rooms are comfortable, clean but the beds are pretty average. If you are like me and are only in the room to sleep and take a shower and are out longer then in the hotel room then it’s perfect. It’s pretty good value for its price. Small...

The place was lovely and so was the staff I was able to get massive heavy blankets to replicate my weighted blanket from home which really helped the first night. On my last day there post check out the staff kept checking in on me as I was charging my phone and waiting for my travel partner to get back and pick up our stored luggage. And they were so patient when I asked if I could check if I lost...

Stayed there for 3 nights and was met by a very friendly receptionist-Joanne. The king size bedroom was spacious and the bathroom had been newly renovated. There was a very good daily room service that even folded up my jumper. Price and location were excellent. All staff were friendly.

the staff has been so accommodating! the location is such central to everything

Deeply impressed. Melbourne GP weekend and hard to find a hotel so got this one by default. I’ve stayed in five star hotels much worse than this. Excellent staff, comfortable bed, quiet room. Put in washing late and still came back same day. Room not the most modern or luxurious but comfortable and everything worked well. Location couldn’t be better. Great hotel on balance. Highly recommended.

The staff are very friendly and helpful. The rooms are basic but very comfortable and fairly quiet. For a budget hotel it's outstanding for cost and location. Right on the edge of China Town with stacks of cafes, restaurants and next to oodles of shops including Myer & David Jones. We're here for 4 nights, would I stay here again, definitely.

Great location, service, equipment and access from every corner of Melbourne city. You could even swim while being in very center of the city. If I could argue one thing, it would be appreciated that they have more menus on breakfast, but still amazing.

When I checked in around 2:30pm, the receptionist told me the room was still in the midst of cleaning and she beckon me to sit and wait for the room to be ready . After 45mins , the receptionist came with the keys and a warm smile. She apologised for the waiting . She given me a free breakfast voucher for 2 and grant me a free late check out. Such a kind gesture and well appreciated. The room was spacious...

The room is very large and spacious, the bed is very comfortable, the front desk service is very good, I will book again next time!

Good hotel,good location,very friendly staff and give more info,room is big for 2 people,recomended to stay when in downtown Melbourne

Location is good. It's located near many restuarants and acttracting spot. Also near the trams and having their own parking lot.

Great position, helpful staff, great apartment!!! With washing machine (dryer!!) and dishwasher. Very well equipped. Nice pool with spa and fitness room.

This place was amazing to stay in. From the crisp bed sheets and clean rooms to the funky but trendy decor throughout the rooms and hotel. The staff were impeccable and made me and partner feel very welcome. Great location, only walking distance to some very nice restaurants. Will definitely stay here again.

What an absolute spectacular Hotel, my partner and I came for the weekend and loved every moment of QT Melbourne. The rooms are spacious, the breakfast menu has a variety and the staff were so helpful! Sergio from concierge went above and beyond to plan our Sunday trip in the city with us. Great food, great location and impeccable service. Thank you and see you soon!!!

Came here for a work related conference. Nice rooms and facilities. The finger food was pretty good, and the rooms themselves are nicely sound proofed so you don't get the noise of the dining and socialising areas bleeding through to the meetings. I've also been here for social events and the food served in that setting was also very good. I can recommend this place on both counts.

Fabulous location, beautiful hotel and the room was lovely. I loved the Dyson hairdryer and beautiful products in the bathroom. The staff were great and breakfast was delicious. We loved the roof top bar and were lucky to have a very balmy Melbourne evening so could enjoy the view.

My favourite hotel in Melbourne. Central, funky, comfy. Love the corner rooms with the freestanding baths - heaven.

Splurge and get a room with a bathtub. Worthwhile!

Beautiful property, beautiful room, comfortable, friendly, attentive staff.

This was a fabulous place to stay and service was second to none. Heads up. Put the shower on then make a cup of tea before going in. It is a beautiful hotel but also a historic building, hence issues with water, a first world problem that is easily mitigated.

We stayed at the Intercontinental on the Kings Birthday long weekend and it was great value for a 5 star property. The location was fantastic with the tram stop right out front. The hotel breakfast was convenient, especially as they extended their hours over the long weekend. Our room was a tad small, however, it didn't bother us. The service at concierge was also fantastic! Would return again.

Location. Very comfortable and staff exceptional . Buffect breakfast and executive lounge

We recently visited the Intercontinental Bar and were thoroughly impressed by the excellent service provided by Dorival. He was friendly, attentive, and knowledgeable about the drinks on the menu. The atmosphere was sophisticated and elegant, and the drinks were expertly crafted and delicious. Overall, we had a fantastic experience at the Intercontinental Bar and highly recommend it to anyone looking...

In general a good and satisfying stay with friendly staff members. Felt welcomed and good recognition of elite members. Breakfast selection was very good. Service in the Club Lounge was good - too bad it's only opene at certain times and not really a place to relax in between the specific times. Sleep comfort was good. Much better value compared to the Hilton at Little Queen Street which of course...