Hotels in Melbourne

Conveniently located, for a highly ranked hotel the rooms are very outdated. Parking is horrendous and barely any extensive info provided except a recording when you call through. No signage to show you where to go and you have to park with everyone else parking at the airport so parking spots at peak hours are hard to find. You have to have a card to enter parking and pay when you leave which is very...

Special thanks to Debby, Jessica, Sandy and Catherine at reception, and Aimee at airo for making my stay so pleasant. There were some other lovelies too. The room was very clean, and some lovely toiletries provided, big bathroom, bath, shower and toilet. A couple of things interfered with a perfect 5. Don't leave a bill under the door at 4am when the customer has already paid. I found the guy who answered...

Rating as a seminar venue. It's very convenient if some of the team are flying in. Well sound proofed (even better than cbd ones, definitely can't hear planes). Team who stayed the night were happy with it. Staff were friendly and attentive. Only minor issues for them to improve are the food labelling (labelling each dish and being clear on vegetarian vs vegan), and system for validating parking ...

Stayed here in order to save time for an early flight the next morning, it was very convenient and took a lot of the stress out of travelling to the airport first thing. Rooms are in the process of being upgraded. The rooms were surprisingly quiet given you're right next to the airport! There was a bar and restaurant and breakfast was included in the morning, making it all very convenient. Would definitely...

Perfect location for a morning flight without worrying about morning traffic. Stayed in a deluxe king room $360 including breakfast. Great view over the airport, was worried it might be too noisy with planes talking off but was well insulated and relatively quiet. Bed was comfortable, room clean, slightly dated but nice. Buffet breakfast very tasty, omelette station, real coffee included. Would stay...

So close to Qantas you can fall out of bed onto your gate.

Really good location! Everything was clean and tidy and exactly what we needed.

Rooms were good. The staff was kind enough to fetch a different room for us on extra cost as we were looking for a better room. Location is in the heart of St Kilda which is a happening place. Recommended.

Great location close to restaurants and the beach. Service they went through the motions nothing friendly or outstanding Rooms whilst decent size were hot despite the air conditioning and we were in the front of the hotel where the trams ran until 1.30am and started again at 5.30am so not much sleep wouldn’t stay there again

The location was fantastic, right by Luna Park, the beach, shops and restaurants. The staff were friendly and my room was large and comfy. That said, there is NO WiFi in the rooms, so if that's important to you, get a SIM card with data.

I stayed for 2 nights, I didn't like that I had to pay $25 a night parking. The room was alright, the bedding was clean, the bathroom stunk of stale water/urine, it wasn't pleasant. Friday night there was a lot of noise and someone's car alarm was going on and off from around 2 till at least 4.30. I wouldn't stay again. You need to something about the bathroom.

The hotel staff are very kind and answered all of the questions we had. There is also a nice guest lounge to wait around if you’re early. For us, they stored our luggage so we could continue our day without bringing it around The room was great value, especially for a two-bedroom apartment. It has a nice kitchenette and bathroom. The main living space is also very accomodating. Only comment is that...

Only a 3.5 star hotel. Lack of detail in rooms. No information sheet, no fan in bathroom, no wine glasses, no pen and paper next to phone. Hard to contact room service to get ice, glasses etc. Spa didn’t work. However food was good. Obviously hard to get staff and everything has to be found out online. Not enough coat hangers. No coffee mugs.

A nice hotel. Sauna, spa, pool and gym were great. The rooms were very clean and relatively modern, but were missing a few extra touches that I expect from high-end hotels. For example, a bathrobe, slippers and spare blanket would have been appreciated without me needing to ask for them. However, the staff were very accommodating. Some of the conference rooms (including the State rooms) seemed a bit...

It was a pleasant experience staying here. We stayed here for 3days. Proximity to nearby locations is great. Concierge Service is commendable, Mr Rhett Constantine helped me to Book my MCG tour, really thankful to him, i was struggling to get reservation due to national holiday, but Rhett helped me too book the appointment. Overall experience was good. Enjoyed our stay here.

My stay for a conference was very good. Staff are very friendly and helpful. The room was fine and everything was clean and well presented.

A little disappointing. Check in with Alice was excellent. Room was roomy, modern and well appointed. Executive lounge was okay, apart from a very limited selection of beers and food was ordinary with hot food hardly warm. Should take an example from your sister hotel in the city, The Sofitel. Woken at 4am by a fan or something starting up and with the continued noise, kept my wife and I awake for...

Very nice place to stay. I am a regular here. Very clean with very friendly staff. Amenities are all there and in good repair. I would recommend to anyone.

I stayed here for two nights during the Australian Open and I would highly recommend this hotel to anyone wanting to stay in the Melbourne CBD. The location is incredible. The hotel is within walking distance from many great restaurants and bars, roughly a ten minute walk to the Australian Open city entrance. As for the hotel itself, they offer free bottled water both in the lobby and in the room,...

I stayed at this hotel in 2023 for the Australian open. I liked it so much but I decided to stay again this year for the Australian Hoen. Beautiful, beautiful hotel with large rooms and unbelievable service. Plus as a bonus the breakfast was amazing. Highly recommended.

Have had many stays in Sydney Westin so time to give Melbourne Westin a go. Nice clean room, comfy bed, luxurious bathroom, modern room with a nice view of a court yard. Light breakfast, coffee and drinks down stairs. (Alot of crumbs on the floor and stains on the velvet sofas is not a good look for a five star hotel though) Sydney Westin has a more luxurious feeling and better maintenance (Melbourne...

We had a wonderful stay! It was a very easy check in and our room was ready really early. Room itself was clean and spacious. Loved the little balcony:) Top location with everything walking distance! Breakfast had a great selection, good coffee as well! But mainly staff is really lovely! They just go above and beyond:)

It's a beautiful and luxurious room with a great view of the street. I liked how polite and professional the staff was. I only had one complaint, the concierge didn't help us get a doctor's visit on a Saturday when my wife fell sick. While I know it was hard, I was hoping that the hotel had a regular doctor.

Location Location Location! Staff were lovely, friendly with attention to detail.

Unbelievable!!! Loved the location, the service, the lounge... impeccable service... breakfast was excellent!!! Evening appetizers were better than I expected!! Wine at the lobby at all times... early check in, late check out, 2 bottles of wine as amenities... They made us feel like royalties🥰🥰🥰

Great location and good breakfast. Try all the Melbourne version coffees. Service at the breakfast was excellent, frontdesk a lot of room of improvement, that is an understatement! Bellboy was there to help with the suitcases, very friendly and helpful. Rooms are very old, feels more like a 3 star hotel. Wifi is good, little noice even it's on the main busy road.

Was greeted at check-in by very friendly staff who saw I needed a glass of champagne at 5pm - thank you. The room was roomy and clean on the 10th floor. Location is also good, close to many attractions.

Hotel is a little understaffed.. Don't expect any help with bags. Not happening here, Upton arrival my Marriott visit disappeared from my app and the local staff had no idea how to rectify other than instructing me to "open a ticket" (thanks Marriott I'm here to serve). Didn't check out property to much so could not comment on gym/pool etc.. Seemed nice enough, carpets in elevator could use changing...

Breakfast was basic but certainly everything you need. Staff were amazing.

The whole Marriott Melbourne team was amazing. I travel all over the world and I can tell you that the service here is world-class. I had a really bad day as my next morning tour was cancelled with such a short notice, while the reservation/front desk/concierge team make my life goes easier. Nothing was a problem. If you want to run an event or are looking for a great place to stay in Melbourne...

This is an exceptional hotel. Luxury plus!! Staff were super friendly and helpful. Best hotel in Melbourne.

This is one of my favourite hotels in the world. Rooms and service are amazing. The staff here are so friendly and kind as well. Well done on creating such a warm environment, can't wait for my next visit!

Reception staff are polite, friendly and helpful. The key card is made of bamboo and looks very nice. The rooms are clean and well kept. Depending on the direction of your room, the view can be very nice. The bed and bed linen is very comfortable. If I had to say one bad thing about the hotel rooms it would be that the shower screen is completely useless. Once the shower is turned on, even if the shower...

Could not rate Sofitel Melbourne more highly. Staff were all excellent especially in the Club Lounge. Room was lovely with great view. Club Lounge exceptional and we spent quite a lot of time enjoying all the perks, good breakfast, lovely afternoon tea (presentation perfect) and fantastic drinks and snacks in evening. Catered very well for my gluten free husband. He didn’t miss out at all. Best Club...

Quite a view of Melbourne if you get to the upper floors. Service staff were extremely helpful. A good area outside enables you to get a taxi, uber or valet. Food on floor 35 was well presented and staff were great! Prices can be a little steep, but you get what you pay for. Signage for elevator access could be improved, but asking staff is easy and they were great! Enjoy!

Wow. I work in hospitality and this hotel exceeds everything in every way. The staff are amazing the level of service is exceptional. As I’m in the industry I’m usually very critical but could not find anything the moan about. The food in the restaurant and the members lounge was awesome and from reception to housekeeping the staff were so attentive and looked after us to the highest degree. The staff...

Incredible stay, excellent rooms and a lovely atmosphere upon entry. Special shout-out to Keylan who was such an amazing staff member. Also definitely check out the breakfast if you get a chance.

We had a wonderful stay at Rydges Melbourne and very highly recommend it. The hotel has been newly renovated to a high standard and has a modern decor. Our Twin King Suite was spacious, very clean and quiet. The only very minor quibbles are that the wardrobe is very narrow (not big enough for two people staying a week) and the sofas are too compact (not designed to lounge on while watching TV)....

I don’t normally write reviews unless I’ve had an amazing experience. I got just that at Rydges Melbourne. The customer service was amazing, Ebony helped us out any way she could and accommodated to our needs 24/7. The breakfast buffet was great, lots of options and great variety. The new modern design of the hotel looks spectacular and is somewhere we will definitely consider staying again on our...

This is a wonderful place to stay when in Melbourne. Wonderful service and amenities, great location and great value for money. A special mention and really big thank you to Ebony who went above and beyond to help make my fiancee's birthday very special. She was wonderful. Thanks for everything again, you'll see us soon!

An absolutely delightful overnight stay on Saturday night. My daughters and I enjoyed excellent, professional yet also relaxed and friendly service . We stayed in a twin room and king and both rooms were so welcoming. The beds super comfy, nothing to fault. Online check in and out worked well but also very helpful staff available when needed. The buffet breakfast was also delish, plenty of options...

great location, close to china town and theatre district. great breakfast options and friendly staff

Best hotel I have ever stayed in. Tidy room with beautiful views of the Flinders Street Station, good breakfast, great location and excellent staff that goes above and beyond. Bonus point: the warm signature cookie!! Highly recommend staying here. Will definitely be back when I am next in the area.

Great location, just opposite of the flinders st railway station and middle of the Melbourne city where you can find a lots of local attractions and foodie places. Rooms & bathrooms are tidy and clean. Breakfast was good too! However, the rooms are quite smaller compared to other star hotels. And no view for normal rooms.if you want a view, have to book suite room with balcony. Recommend this more...

It was friday night 14/7/2023, we wandered into DoubleTree hotel on the rumour that the hotel always has the unique cookie aroma, which is its signature way of greeting guests and distinguishing itself from numerous other hotels. When we entered, the cookie aroma was very nice and soothing, almost therapeutic. One of the staff member behind the bar greeted us and asked how could she be of service,...

Our second visit and stay and its certainly proving to have been a good choice. Great location. Good rooms. Quiet at night. Excellent staff. Good bar and restaurant. What's not to like?

Had a great warm welcome from the reception team and even got a yummy warm cookie on arrival! The bar and restaurant staff were also very friendly and attentive with great memories. Room amenities were well equiped and very clean. After a hard working day I enjoyed sitting next to the warm fire and enjoying a few happy hour wines.

Awesome location, staff were lovely and very accommodating. The bed was really comfortable, breakfast was great! This hotel bar has a great feel to it, relaxed but classy.

Only a 3.5 star hotel. Lack of detail in rooms. No information sheet, no fan in bathroom, no wine glasses, no pen and paper next to phone. Hard to contact room service to get ice, glasses etc. Spa didn’t work. However food was good. Obviously hard to get staff and everything has to be found out online. Not enough coat hangers. No coffee mugs.

A nice hotel. Sauna, spa, pool and gym were great. The rooms were very clean and relatively modern, but were missing a few extra touches that I expect from high-end hotels. For example, a bathrobe, slippers and spare blanket would have been appreciated without me needing to ask for them. However, the staff were very accommodating. Some of the conference rooms (including the State rooms) seemed a bit...

It was a pleasant experience staying here. We stayed here for 3days. Proximity to nearby locations is great. Concierge Service is commendable, Mr Rhett Constantine helped me to Book my MCG tour, really thankful to him, i was struggling to get reservation due to national holiday, but Rhett helped me too book the appointment. Overall experience was good. Enjoyed our stay here.

Big and clean rooms. Service is good and staff is friendly. They have 24 hours room service but, if you wish to go out for food then you have to walk for atleast 20 min. Subway and one or two cafes are the only near by food joints (5-10min walk). I was really impressed by their spa and pool. Liked it! Overall my stay was good. ?

Good hotel bordering of four to five star. Appears very much a conference type venue. Enjoyed the large comfortable upgraded room overlooking Albert Park lake. Dining middle range with a mediocre breakfast included in price. Pool enclosed and not appealing. Staff very cooperative and helpful. Room rates varied each night without any real logic. Easy access to trams around the corner and wonderful walks...

This is my last night here but the staff have been phenomenal and very caring. One staff manager Alice was the most caring and wonderful person I've met but unfortunately I never got to say thanks or goodbye to her. This hotel has been the best one I've stayed it in the world! Thanks to all the staff and their support during my stay here, From Connie singleton

I'm especially thankful to have picked Grand Hyatt during my stay here in Melbourne. It's right in the middle of everything, is in walking distance to all restaurants eateries and shopping, and nearby multiple car rental shops if you're planning to get a car for the day. The rooms are especially comfortable, and the rooms on both sides have gorgeous views - one side facing the city and the other facing...

Fantastic hotel. Really well accommodated and close to a diverse range of shops and restraints. Staff where friendly and accommodating with all our needs.

Had high tea at the Collins Restaurant, on level 2 of the hotel. Venue is conveniently located in the CBD and easily accessible from the main road. Wheelchair friendly. For high tea, guests are served a three tier plates of a variety of items, scones and sparkling drink, based on the number of persons. The scones are soft and fluffy, served with fresh cream and jams. Guests can select the teas of their...

Excellent accommodation. Rooms are spacious with great bathrooms. Staff were very friendly and helpful. Highly recommend!

What can I say, we celebrated our wedding here with 160 of our nearest and dearest and what a night. The attention to detail, the staff and the food, OMG, the food was on point, perfectly executed and delicious. Since then we've been back for Birthdays, Anniversaries, Other People's weddings, or just a quick bite on our way home from work. Every time we're made to feel welcome and the food is consistently...

The hotel boasts an excellent location within walking distance of various entertainment options. Our family of five thoroughly enjoyed our stay, thanks to the attentive staff and pleasant experience overall. However, the shared parking arrangement in the public Wilson car park posed challenges at times, as it could get busy and finding a spot became difficult. Additionally, the washing machine provided...

Position is fantastic, so easy being on Southbank.

We stayed here in March 22 for 2 nights and admittedly it's a simply appointed and slightly dated hotel, but for the price point it exceeded our expectations. Our experience found the room, bathroom and shower all to be clean. The location was super convenient although access to the carpark was challenging. Some staff were friendly and helpful, others not so much, overall it was a comfortable and...

Staff were great. Hotel location perfect. But bathroom didn't seem to be cleaned properly. The cloth and soap from previous occupant was still in the shower, shower tiles has seen better days and the room temperature automatically changes to 23+ in the middle of the night so it gets quite hot during your sleep.

Nice spacious rooms. Good service and excellent location for the price point. Everything you'd need is a short walk away. Only one issue I noticed is with the air conditioning which was quite hard to control for some reason.

Comfortable beds, clean room, staff were friendly. Very basic hotel, but that's all we wanted. Loved that the room had a microwave and a smart tv which allowed screen sharing! A small issue at check in was resolved reasonably quickly and satisfactorily, and they gave us a bottle of wine for the inconvenience. Hotel was incredibly close to public transport and the city. Would definitely stay here again

Location was great all staff were friendly and helpfull

For my husband's birthday, we booked a suite with a one-bedroom. The hotel's uniqueness was its personalized service. Upon entering, the front desk informed us that we could access Langham Club benefits, including free high tea and evening drinks and snacks. I am blown away by the personalised service at this hotel when it comes to assisting guests. The welcome message on the TV included my husband...

I haven’t been to Melbourne for a long time. Maybe it is expected level of service. But I thoroughly enjoyed the stay, the service and a small gym facilities at the Langham. I was offered a late checking and managed to have another cup of coffee while listening to some classical piano play

This is my idea of a perfect hotel with character and comfort and class. The staff are absolutely fantastic - I’d like to quote Carl from customer relations who said “We always try and accommodate our guests wishes.” Our now grown up kids came for the first time and loved the hotel too - we swam each day, (the pool is enclosed and heated to 26 degrees and it was great even in the middle of winter)...

Gorgeous hotel. Loved the valet and baggage services. Easy check in. Rooms were beautiful with a spectacular view. Well maintained, perfect service. Overall, I would definitely stay again should I win lotto or get some massive inheritance. Warning that this hotel is VERY expensive and don't look for things to be all inclusive. Everything has an additional charge.

For a true 5 star experience look nowhere else. In a perfect location, the staff are so courteous and professional, rooms are so well presented with comfy bedding. The buffet breakfast and dining options available is insane and the quality of food is amazing.

Just checked out and had to wait for the elevator to start working again for around 15 minutes because for some reason it wasn’t. I’m not one to complain about things but this hotel could better a lot of things. Maybe start cleaning the rooms better and making the elevator more accessible. My rooms AC was very dirty full of dust and considering I’m sensitive to dust due to my allergies it was a big...

Booked this apartment last minute when booking in another location fell through. After booking I saw the reviews and was quite concerned. From my perspective the negative reviews were largely unfounded. The location was fine if you want to be on the Southbank. 15 minute walk to Melbourne Event Centre, Crown Casino, 25 to DFO for retail therapy. Staff checking in were attentive and really helpful...

Great experience staying at this place. We’re on the 30th floor and the view was spectacular. Walking distance to CBD and free tram area. The pool was good too, not full of chlorine like most other pools instead had a salt water vibe like the beach. Minor issue with the cleaning however was easily fixed when we notified reception. If you are looking for a non-traditional hotel that gives you that apartment...

Had everything to meet our needs and great costing - beds were extremely comfortable all 4 of us agreed

We arrived a little bit early for check-in this morning but received the most beautiful warm greeting and smile from Lisa on reception. Lisa was very helpful and most reassuring. An available room was soon found and we were most grateful to have not been turned away with our large suitcases. High five and congratulations for employing such an efficient and respectful member of staff. We were very impressed...

The room was a two bedroom apartment. It was roomy, well appointed, and could easily be used as accommodation for a longer stay It was in an area of Melbourne that seemed tucked away in maze of roads and freeways. This did not affect the property, and it was a short Uber ride to many of Melbourne's attractions. The car park was convenient and cheap. The hotel has no catering facilities such as a restaurant...

Crown Metropol has always been my preferred hotel when I travel to Mel, and it has proven it is definitely worthy of my loyalty today. I had an allergy reaction after dinner today, and when I got back to my room I only found that I did not bring antihistamines with me this time. I called the servo and they swiftly arranged their staff to check on me in my room within 5 minutes. Special thanks to Frank...

One of Melbourne’s more luxurious hotels. The rooms are scabious, clean, and comfortable. Service staff are polite and do maintain professionalism. Prompt room service. Buffet breakfast has great variety. Connected to crown facilities via sky bridge an added bonus. Definitely recommend.

Loved the pool area and the view! Large indoor pool surrounded by windows with lots of lounge chairs. Room was nice and simple. Comfortable and clean. Bed was very comfy. The downside was they were short staffed and check in wasn't available till 4pm which is two hours later than advertised and staff were not helpful. Then breakfast was full when we arrived and we had to wait and again staff were quite...

The room was comfortable. Pool area was very busy when we attended which is understandable. Breakfast should be included for the rate paid or children free.

Excellent hotel in a great city location. Rooms are of a high standard; even the bed is super comfy. Staff polite and eager to please.

We stayed at crown for our wedding anniversary recently, we stayed at metropol which was OK, to be honest I am not thrilled by the room layout and open bathroom style, but what was worse was the fact we were overlooking a car park right under our window. My mum had booked for us and asked for champagne on arrival, this did not occur and I think it must've been brought to their attention later as later...

This hotel was exceptional. Cleanliness and service was through the roof. All I can say is we’ll definitely be back and this will probably be the only hotel we’l ever stay in in Melbourne. The breakfast buffet is so so good too!

Stayed here during a business trip. The room was pleasant, neat and well-designed. The bathroom was lovely, but wish the shower had a door or something so then we didn't have a cold breeze while showering. The lighting in the room was gentle, just wish you didn't need the room card for lighting (I didn't realise it was needed at first ha!). The staff were friendly and helpful. The foyer was ritzy...

I wanted to take a moment to provide some feedback on my recent visit to the PAN PACIFIC HOTEL in Melbourne. We had dinner at the Dock 37 Bar and Kitchen. It was a real gastronomical journey, enjoyed every course of my meal and such pleasant and experienced bunch of people, really want commend your team for their exceptional hospitality. From the moment we arrived, they were attentive, friendly, and...

We had an incredible honeymoon/conference experience. The servers in the restaurant were incredible (especially Jen and Morgan). The front desk, concierge and housekeeping staff were amazing. We stayed 5 days and would have stayed longer! It was a real vacation. The buffet breakfast was incredible and so was the in-room dining. 10/10

Perfect location close to plenty of shops and restaurants. Our room is gorgeous and definitely what we needed after a long trip. Staff were very friendly and attentive and views were stunning! Dock 37 breakfast buffet was needed after a big night out and food was great. We would definitely book again

I like that the bed was extremely comfortable and made no noise and the view for our romantic getaway was amazing. the Breakfast was amazing and the Team were fantastic.

I just want to thank all of the staff. From management who answered my email in a request for accommodation when the Taylor swift concert was on and we were not there for the concert but for a very important meeting. To the staff at the front desk and the lovely cleaners. We stayed on the 8th floor and had a wonderful view of the city. We were very well looked after and very greatful for the wonderful...

We stayed in a standard hotel room. The room was very clean and had everything we needed. There was a small bar fridge and the bed was comfortable +++. The view from the room wasn't that great and the floor we were on looked a little unfinished. But otherwise the room was everything we needed. The rooftop pool was awesome ! Absolutely loved it. There was only 10 deck chairs available which means when...

The friendliness of staff; the subdued decor of the foyer and comfort of the room (the bathroom renovations are great); the central location and affordability.

Room was comfortable and clean if not a little small. The step out of the shower was a little high which could cause a slip. Loved the bed though. Comfortable and big. What let the hotel down was the dinner service. The staff serving were very pleasant. However the problem was they seem to get things wrong. Only poured one glass of wine instead of two, served only one starter and we ordered dessert...

The Classic King room we stayed in was a good size, with a comfortable bed & linen. There were two arm chairs in the room which were comfortable also. It's not a brand new hotel, so a little dated, but I would definitely stay here again. The location is great and the staff are friendly.

All the staff were incredible. The room was clean and tidy and for the price we thought it was great! Very comfortable pillows. They had a roof top pool that looks lovely. We woke to a voucher for 20 per head breakfast at the buffet. We took this opportunity up and we are very glad that we did it was fantastic! Would definitely stay again.

Two bathrooms, spacious, little balcony, Fox, great kitchen, friendly staff, clean, bath for kids, quiet, very close to Marvel stadium, Southern Cross station, the dock and DFO, very reasonably priced.

Only complaints I have is the a/c stop working in Bedroom. The pillows were the worst. The bed was excellent size, but when rolling to other side felt as though the other side was on a decline of 30%. Besides this the room was clean, functional and very close to Marvel Stadium. Rooms and location was quite for good nights rest.

Stayed here whilst attending week 1 of the Australian Open. Really handy location, close to Trams for Melbourne Park, nice & peaceful, no noise at all. Well set up apartment so could set up home for a week. Easy for Skybus back to airport too. And a gym next door that can use if you want to keep up fitness. Great value for money..

Likely the best hotel I've ever stayed in within the Melbourne CBD. Not only are the rooms great and clean, the location cannot be beat. Just a few minutes' walk from Southern Cross via the stadium. The kitchenette was lovely to have, and our room even had a private washer/dryer that worked great. Woah I could've stayed longer

The bed was very comfortable and thank you to the lovely Joyce and Sidesh for helping us get into our rooms when we arrived back late at night when there was an issue with the door. Great customer service, look forward to visiting again. Thanks lovely lady.

I stayed 4 nights on a business trip, I have to say that the bed was the best I have ever slept in, just the right firmness for my back. I loved that housekeeping came in daily to refresh my towels and kept the place fresh. The dining chairs do need to be replaced through as the coverings are peeling and uncomfortable. I’ve already booked for my return in December.

Fantastic night here, first time staying and really enjoyed our time. We were upgraded by the Crown team which was such a fantastic surprise! The Concierge was extremely helpful and friendly. The Valet were great and helpful and it made me feel very fancy! Ha The room was amazing, very spacious, had tech opions for room service, facilities etc The bed was Soooo comfortable, you just sink in like...

I could not say enough good things about my experience at Crown Hotel. The presentation was exquisite, and the service was impeccable. Sure, a weekend there is an expensive venture, but your dollars are not wasted by any means. I look forward to sharing the experience again in the future.

Luxurious room. Didn't disappoint. Pool tiles need refresh though. Valet and concierge staff very friendly. Having a tablet in the room instead of usual paper folio was impressive having to order valet, checking out, etc right at my fingertips.

I loved staying here. The housekeeping staff looked after me so beautifully. I felt like royalty!! I slept like a queen in the comfortable bed. All the staff are great. Amazing view. Amazing place. I loved every minute ✨️ My room overlooked the river and it was beautiful seeing the city lights.

The room was 6 star as are the facilities and service.

This place will make you feel like royalty! The rooms are amazing. They have everything you could possibly need even a safe! My favourite parts are the window ledge seat (mid to higher floors), the layout of the bathroom & the tv in the bathtub. I always watch my favourite show Frasier in the bath whenever I can.

Location was close to venue. Staff were very helpful and friendly. Onsite parking (additional $25 per night).

Tv was broken from my arrival but even when fixed it could nor recieve digital channels, it also was so old and small it was rubbish. The rooms were tired run down only upside was the bed was comfortable.

The staff are excellent, the service was really good in most instances & the breakfast buffet was wonderful. I really enjoyed interacting with the friendly & helpful people. Sadly, I'm too disabled to walk the distance to & from the tram stop in this location, thus I outlaid a lot of $$ on uber/taxis. Also, while there is a small swimming pool, it was not fully topped up with water, the ladder was...

For the business traveller, fair at best. Very old and showing its very old age everywhere you look. Basic rooms, empty old bar fridge with not even a bottle of water, busted tables, and no USB charging ports in the room (its 2023 guys!). Nah, they should do better at these prices for a big brand hotel.

Arrived at the hotel very early with the only expectation to be able to park our ca and leave our bags before heading out to the city. The service was wonderful and they allowed us to access our room immediately, including the upgrade as a platinum member. The hotel is an older building however beautifully maintained, clean and tidy. Our room was huge with lots of space and a large renovated bathroom...

Hotel is cozy and staffs are friendly. If you’re looking for a simple hotel in Melb because maybe for your work I recommend you to stay here. Although it is noisy because the hospital and trams are nearby, it is a very comfortable place to stay in. However the food they are serving is all the same everyday so it really is a little boring at some times. Other than that it’s a very nice place to stay...

Good and clean hotel but overpriced for the facilities and services. Definitely needed renovation and the offered buffet for breakfast was not the one expected for this category. Also the area for the breakfast had the most awful and awkward tables and chairs I have ever seen. They were like someone took them from a kindergarten and placed them to a 5 star hotel.

This is such a hidden gem of the city. Rooms like a luxury feel without the price tag. Exceptionally pleasant staff. We also had a conference here and the service and value for money was the best we have experienced. Highly rated experience and we look forward to hosting and being hosted here again.

This is wonderful hotel, our room is spacious, neat, clean and reasonably stylish. The beds are firm soft and absolutely perfect for us. Service is great and the location is again central to our needs. My pics are a bit dark, but it's a great room. Thank you.

The staff at reception were lovely and very friendly and helpful

Booked a single night with disabled daughter and was thrilled with the level of service and polite, attentive, considerate care. The room was quiet, clean and had a home-like ambience, not at all like a purely functional, sterile Hotel room. The spa was used multiple times to the delight of my daughter and was an excellent stress reliever. The bed was exceptionally comfortable and the room temperature...

Had a great time. The buffet breakfast was great. The decor is dated, but the beds were very comfortable. Harry's Bar is one very lifeless part of the hotel. The barman didn't even acknowledge me, and there were only two other people there. Staff were polite. Great location.