Hotels in Sydney

The young lady who checked us in was exceptional. Very professional & knowledgeable. I had confirmed that I needed two (2) single beds as I was staying with my son (I had the email confirmation). When I was checking in I checked that this had been done. The young lady confirmed it hadn't but she said they could make up a sofa bed for my son. This was fine. She did this herself which was exceptional...

It's very close to the subway station and bus station. There are many food nearby.

Overall it is quite a nice place to stay, good location. Unfortunately I was charged incorrectly, (I had paid when I booked through Trip.com), and then charged again when booking in. After being told numerous times that they would organise a refund, they then said that I had to contact Trip.com, who I had booked through, so not very good at resolving their errors. In saying that, I must commend Trip...

The location is not bad, less than 5 minutes walk from Parramata Station (it is a little far from Sydney city center and the airport. It takes about 15 minutes from the ferry terminal). However, the exterior was very old and I was shocked at first, but the inside is clean. However, the facility as a whole is old. Perhaps because of that, the washing machines in the coin laundry cannot be used. It is...

All the hotel front desk and service staff are very friendly and provide great service!

I booked one bedroom apartment 3 nights with daily housekeeping but the hotel said the booking wasn’t included housekeeping. 😟

Really nice hotel and spacious room, the reception team was nice and kind

The hotel is very well located in the CBD and close to main attractions by foot. The room is super clean as well. On the things to improve: - Mention during check in that the housekeeping is on demand - When housekeeping is requested for the entire stay, that option should be fulfilled

the room is clean and staff are very friendly. price is reasonable. recommend

The staff were incredibly polite and helpful, the room was nice, and the location was good. I enjoyed my stay.

The staff here is really helpful. The staff is willing to help. Good!

The service was pretty good and they were very helpful. The area has a Woolworth’s Metro so it was easier to buy food and snacks, really big with variety. The metro station wasn’t too far, maybe around 10 minutes walk. A lot of the attractions are within 10-15 minutes walk.

Location was awesome. Walking distance to most of sidney's attractions Very well priced for the location

"Perfect for a weekend getaway. I had a fantastic time at this hotel. The ambiance was cozy, and the amenities were fantastic. The location was convenient for exploring nearby attractions. The staff was friendly and attentive, ensuring a pleasant stay."

The room is about what you expect for a standard hotel room, though the foxtel selection is terrible (sport only) and there's no chromecast functionality. Signed up for their loyalty program because they advertise 20% off meals in their restaurant but what they don't say is that it doesn't apply to the breakfast buffet. If you intend to explore Sydney via public transport, this hotels proximity to...

I had an early arrival in Sydney. Since the check in time was 2pm and no vacant room was available in the morning, I left my luggage with them and was offered the changing room at the swimming pool to refresh myself after the overnight flight. The room was spacious and comfortable and the restaurant offered delicious food. The location of the hotel is convenient and just a few minutes walk from the...

Recently booked into this hotel. It has a great central location and I have stayed here several times. Unfortunately, on the last occasion there was very noisy building work being done to the spa area. It would have been nice to know this when checking in as I usually enjoy relaxing in the spa but couldn't due to the noise.

The silence in my room from good soundproofing was excellent so absolutely no disturbance from anyone.

Outstanding customer service. The people who served me over the phone and BOTH times at reception were so kind, patient and helpful.

Wonderful place to stay. Received a beautiful and personal welcome email right after I booked. The place and rooms are fantastic. Had an amazing night sleep in a fabulous room. My only suggestion would be that if you are catching the Sydney Shuttle Service from Bay 4 at the airport, it was confusing to find. Once I figured it out (followed a crowd and asked them), the shuttle was full. The shuttle...

I've never actually stayed overnight at this hotel but I have come here multiple times both with my family and by myself for a drink or for lunch/dinner. The waiters and waitresses are very kind, the food is amazing and you definitely pay for what you get. I would recommend this place if you'd like to come here for a celebration e.i a birthday or job promotion. Great ambience, whenever I've been it...

The hotel serves the sole purpose of being close to the international departure gate for an early morning exit. Please note, it was still a 45min commute and a $10 ticket on a 3rd party shuttle bus in Sydney traffic at 7:30am for me, so please factor that in! Rooms are to Novotel standard and the breakfast is nice. Room was surprisingly quiet but I packed earplugs just in case. Happy travels!

I really expected more from this hotel because it is a 4 star hotel. I was highly disapointed the toilet leaked through the whole night the water from the shower got all over the bathroom floor as there is only a time shower screen that doesn't cover the whole length of the shower. Room was pretty small but clean at least. We had to buy our own water but the hotel did book a taxi for us. 3 stars at...

The location was great, convenient to get to airport.

The staff are always fabulous, we’ve stayed several times as the location is great for a weekend in the city with the family. The added touch of free hot chocolate for the kids was a high point for them!

We stayed there for a night to celebrate my birthday. The hotel was very generous with compliments to make my birthday extra special. Indeed, they helped me enjoy my birthday. As per the location, the hotel is just 7-10 minutes walk Central Station. There are several restaurants, cafes and supermarkets nearby. It is short walk from Darling Square and Paddy's Market. In short, very accessible. The...

Hotel is in a great location to my work with convenient parking. Comfortable clean rooms, although I was placed in a room close to the lifts and they were quite loud which kept me up at night. Also in the morning not all the lifts were working and I had to wait 15 minutes for a lift as they were all full. This was at 8am and ended up making me late for the meeting I was in Sydney to attend.

*The staffs are so kind and helpful with your needs. Spacious room, toilet is way too small for a gigantic occupant. *It's a really good location for me as it's just walking distance to nearby activities. *Restaurant is just on the ground floor and you can also order for in-room service for your meal if you're not in the mood to go out.

Nice hotel with spacious, clean and comfortable rooms. A key aspect is the rooms are quiet and seemed to have good sound proofing - making for good sleep and privacy. Staff are very professional, enthusiastic and patient. The buffet breakfast has a good range without being ostentatious - highly recommend packaging this into your room booking. Some of the decor is becoming weary but on the whole...

The value for money, kid friendly experience and good parking facilities. Breakfast was outstanding

Location is good, facilities were clean, and staff were really helpful. I would stay here again; it's just such a great spot to be able to get everywhere.

The location was very near the stadiums, which was where we were headed, therefore very convenient. There's mcdonalds and subway downstairs, too. No nearby convenience store, the nearest is an IGA about 10 mins walk. Almost no amenities inside the room - except the towel. But you can ask for slippers, water from the friendly reception. If you use tray service (get something delivered to your room)...

Fantastic views easy to get to the gig

They do not provide microwave in the room. We also need to ask for toothpaste and toothbrush. However the location is great for games or concert. The breakfast is nice but not many options.

Pretty decent overall. Most amenities you have to ask the front desk for which is a slight hassle but nothing dealbreaking. Room had a slight damp/mould smell which was unfortunate but again, not detrimental or a dealbreaker.

The hotel is quite satisfactory, and its biggest advantage is that it is close to the venue.

Fully satisfied with the room condition. We have issue to connect the tv, we called reception and quick to receive their assistance. The hotel is strategic and walking distance to all the restaurant and main attractions. At night it is so peaceful which i really like since we need to rest.

The hotel's location is fantastic, especially for Chinese guests! It's right next to Chinatown, which was perfect for satisfying our Chinese cravings. The room was clean and tidy. On the first day, we had an issue with our room and emailed them about it. The next day, they immediately upgraded us to a different room type, and it made a huge difference. Odd-numbered rooms overlook Darling Harbour, so...

The location is very good and convenient.  However, there were some stains on the upper part of the wall in the room, and the hair dryer felt a bit sticky to hold, so the cleanliness could be improved. The air conditioner was also quite noisy, which affected sleep a little. Overall, the location is great, but the facilities and cleanliness could be better.

I chose this hotel for my child's schooling in Sydney, and it's perfectly located right by Chinatown. The price was reasonable, the environment was lovely, and the service was warm and welcoming. It's incredibly convenient for getting around, being close to major attractions like Darling Harbour, the QVB, and, of course, Chinatown itself.

I was enjoying my time here so much that I decided to extend my trip for an extra day. The process to extend was seamless, and the staff were very helpful in accommodating me. It’s rare to find a hotel where you genuinely don't want to leave, but the relaxed vibe and great service here make it easy to stay longer. I'm already looking forward to my next visit!

Very clean hotel. Breakfast is very good, lots of varieties. There is a fast check out by dripping the cards at the Drop Off Box near the lift at ground floor. Good to have that because there could be crowd checking in and out at reception.

Very nice hotel. The staff were very friendly and helpful. Very comfortable rooms. Shuttle to international airport was VERY helpful.

Great hotel. This is such a nice hotel, surprisingly good for an airport hotel. Parking is relatively convenient, even though you have to go through 1 lift to get out of car park and 1 to get into hotel. Beds were really comfortable, they had the ac cranked ready for us. Staff in restaurant were so friendly. Front desk can get busy at some times with flight crew and people from delayed flights.

Just amazing. This is the best hotel in Sydney by far. High floor rooms, and incredibly well maintained bedrooms and lounge areas. The location is pretty good, the closest station being Mascot about a 8 minute walk from the hotel. The views from the hotel is a sight to see by itself. You can see planes landing and taxing down the airport every 5 - 10 minutes from your hotel room. Not to mention friendly...

This is probably the finest hotel I have been to. From the moment we arrive the service was 10 star.. we were looked after..our bags were carried to our rooms by a friendly gentleman. The front desk was warm and welcoming. We went for dinner oh my gosh there was this lady named Jen, she took good care of us. This is definitely a place to be. I know where I'm going to stay when I travel internationally...

The room was good, only issue I have is that the toilet faces the Bed from the bathroom and it doesn’t have a proper door, it is a joined shower and toilet sliding door and made of frosted glass. Room was very clean, staff were great and professional. Had a room mix up due to a late check in and we were put into an accessible room, not a problem with this. But I am very tall and to use the facilities...

Helpful staff who drop off your bags to your room and hold your car seats and are happy to bring them out 5 times a day (literally) at no extra cost. Front desk manned 24/7 and orders are brought to your room as soon as practically possible. Child friendly staff. Facilities are top class. Could you guys consider separating your baked beans and sausages into separate serving dishes please. It makes...

location (not surprising), ease of access, front of house staff were excellent, cocktail on arrival is a nice touch, rooms were quiet, bed was comfortable.

I thoroughly enjoyed my 7 nights here. Love the employees. Beautiful location. PERFECT place to be during a visit to Sydney for leisure OR work. I can’t wait to come back. I didn’t like the loud vacuuming each morning in the restaurant. I wasn’t impressed with the dinner menu selections.

We booked pier one for our wedding anniversary and first night away from our baby. Our experience from the start was a little off. Check in was at 3pm, our room was not ready till 4pm. We checked in at 3pm and told it would be a 15 minute wait till our room was ready. And staff would come and find us and take us to our room. At 3.30 we checked in with the front desk and told our room would be another...

Staff was amazing and had our room ready when we arrived at 10 a.m. from our international flight which was greatly appreciated. Breakfast each day was delicious and beautiful view of the harbor. This hotel is conveniently located to The Rocks & Quay area. We also loved it's history.

Have just had a very memorable stay with Pier One Sydney. So much to love, including the room, location, bed, staff, cleanliness and breakfast. We had one of the Drive & Stay packages, but were treated like we'd booked one of the top of the range suites. Now that's the sign of a quality establishment. We thoroughly enjoyed our extras that were gifted to us as it was a special occasion. Thank you so...

A hidden gem of Sydney! A lovely hotel in such a great location and only a short walk away from the hustle and bustle of Circular Quay and the CBD. Rooms were great and the welcome drink on check in was a nice touch. Outdoor area overlooking the water was a lovely spot to enjoy the sun. Staff were all pleasant and nothing was a problem. Rates were competitive with other properties in the area. I...

Initially my husband and relatives were delighted to stay overnight and so close to airport for sake of convenience as flying out next day to Hobart. Unfortunately we were unable to sleep as the air conditioning on the first floor was so loud and the vibrations and droning sound continued all through the night. I contacted the staff at the desk at 11pm reporting the sound issue but the response was...

Rooms good but no food after hours. Couldn't get room service when we arrived at 10pm. Noise from planes. They do have a curfew l believe. But they were heard late in night.

Simple and clean place for one night before an early flight. Microwave oven was provided upon request. No pool. No bath tub. Shower has no door. If travelling with others, Uber (A$15 to International terminal drop-off, 8am ride on 11/24), might be cheaper than paying for shuttle (10 A$ each). A shopping area is near Mascot station (restaurants, Woolworths Mascot - a large supermarket), about 15 min...

The staff where so helpfull. The location brilliant. We where on a overnight stay before our next flight in the morning. The price definitely doesn't mean the quality. Don't think budget means budget rooms or service. With this location you get 5 star at a budget price.

Stayed overnight so I could be ready for a flight. The beds were comfortable and the rooms were reasonably sized. There was plenty of power outlets as well which was great as I have both a phone that needed charging and a CPAP machine. A shuttle bus that can get you to either the domestic or international airport as well as onsite facilities for dinner and breakfast at fair prices with decent food...

One hour to travel 1km from airport hotel to terminal (EDIT: the hotel is actually excellent very nice room clean good value and the room service food was great - I did original review on the hop after the shuttle to get across the road took so long and was a bit grumpy after google prompted me - not the hotels or managers or staffs issue as is out of their control as they say - I have bumped up my...

My second stay here, and whilst the view from the room was great, the room smelt damp when I arrived and that was confirmed when I spotted some moisture absorbing crystals on top of the cupboard, room was just a bit tired and worn out.. was told on check in that breakfast was included in my room rate only to find the next morning it wasn't, and the rooms are only serviced if you request it.. the best...

Stayed here for a work conference and couldn't be happier. The staff were so friendly and the rooms a great size and comfortable. The buffet breakfast was delicious and had plenty of options. The facilities for the conference were fantastic and the whole overall experience was effortless from a customer's point of view.

Hotel give me a big surprise twice. First the room view is amazing. Best value for money' for staying in Sydney. Such a prime and beautiful location. Second surprised they give us wine with the 2 glasses and cakes too. Thank you so much.

We had a harbour view. It was great. The room was small but adequate. The bath room was also small but fine. The bed was a bit soft for our preference but others would like it. We paid for the breakfast, which had a wide variety of hot and cold options, although some of the hot options were a bit underwhelming. Overall we had a great stay, but maybe grab breakfast elsewhere

Ibis in Darling Harbour was perfect for my needs. The room was small but it was clean and the bed was comfortable. The reception ztaff were all friendly, and helpful. I would definitely stay there again.

modern little room with a real shower. Quite small but perfect for a 2-3 business trip. When I arrived I found Pyjamas, a complimentary jar of nuts, water bottles and aome towel art awaiting me. Quite a refreshing change after some of the over priced hotels I've been at recently.

The room was generally very dated, with incredibly old appliances like the oven and washing machine. All the facilities felt quite basic. Cleanliness was also just average, and the 'duvet' was literally just two sheets. On the plus side, the location was excellent, though parking cost 100 RMB per day.

We held our event at Mantra Chatswood for four consecutive days, and the experience was outstanding. The front desk service, especially from Front Office Manager Giji Joseph, was exceptionally swift and attentive—whatever we needed, he resolved it almost instantly, making our event run smoothly from start to finish. During our stay in a spacious 1-bedroom apartment, we were very impressed by how quiet...

Clean and all in good condition

The room is quite big and the hygiene is generally not bad. The transportation is very convenient, but because the room is on the second floor, there is some noise, but overall I am very satisfied

The hotel is very conveniently located. It is across from the Chatswood train station and there are many taxis downstairs! However, the hotel is relatively old and has a history. If you are on a business trip, I think it is okay to stay here, but it is not suitable for children! The water in the shower is hot and cold and the equipment is relatively old. I don’t recommend it! You can consider the Meriton...

Excellent location, room is large but not looking new.

Hotel location is good, near central station, Haymarket station. Staffs are friendly and helpful. The only slight disappointment was that the room wasn't cleaned thoroughly—there were hairs and blood stains on the towel and duvet cover.

Nice and good experience. highly recommend

This hotel is located very near Central Station -＞ easy to moving . Dont have water bottle.

Hotel is in a great location. In the heart of China town with a 3 minute walk to the tram.

The location is amazing, with every landmark within walking distance. Thai Town and Chinatown are just around the corner. The staff are helpful.

Considering located in the CBD and the price the room space is fine, but interior is a bit old.

Had a pleasant stay in this hotel for my birthday. My room was upgraded and received a card, bottle of rosè, little bag of chocolate. Thank you so much! Will definitely visit again. :)

My wife and I had a 3 night staycation over Easter. We had one of the amazing ocean terrace rooms. Perfectly spacious for a 4 day stay with both indoor and outdoor dining. We love the new look. The local is simply incredible to enjoy the beach, Manly and venture into the city for an explore and shop. One of the best hotel buffet breakfasts I’ve had. Friendly staff. I will definitely plan another staycation...

We had an incredible stay celebrating our wedding anniversary. The team welcomed us with open arms, and the check-in process was seamless. The staff were incredibly accommodating and attentive. A big thank you to Oliver for the guided tour of the hotel and taking care of our luggage. Our room was elegantly appointed and immaculately clean and thoughtfully designed, the bedding was plush and comfortable...

Positives: - Attentive and approachable staff at the reception - Staff accommodating to guest's needs - Excellent view if staying in the villa / beach view rooms - Practical with amenities and caring with cleanliness in the rooms - Great Breakfast bar with buffet style food. Negatives: - Small swimming pool in an outdoor setting. Can be packed with guests at times - Noise proofing between rooms could...

From the moment we arrived, the team made us feel welcome. The check-in process was smooth, and the staff went out of their way to accommodate us. The rooms were elegant, spotless, and thoughtfully equipped. We especially loved the little details – from the curated art pieces to the plush bedding. The location was ideal for exploring the city, and the breakfast was a real highlight. A perfect mix of...

My friend and I had an overnight stay at the Manly Pacific Hotel for her birthday. Upon arrival we were pleasantly surprised with a room upgrade. The birthday cake and champagne another wonderful surprise! In the evening we enjoyed a lovely dinner at Bistro Manly followed by cocktails at Cibaria Trattoria. Both restaurants conveniently located downstairs. The buffet breakfast at Bistro Manly is divine...

Very friendly hotel staff. Great location and ambience. Will recommend.

Super luxury and so clean with friendly staff and will ne my choice of accommodation when in Sydney.

It’s a really nice hotel, free upgraded from front desk. Nice buffet as well, very valuable prices for two nights !

The hotel boasts a great location, just about a 10-minute walk to attractions like the Fish Market and City Hall. The service was incredibly warm and helpful, and all the rooms are equipped with smart technology.

Great value for money, excellent location, and free parking for our three-night stay. Highly recommend!

The hotel's location is excellent, offering great convenience. The surrounding area is very pleasant, ideal for walks and relaxation. As a light rail stop, it makes getting around incredibly easy, with a comfortable walk to Darling Harbour and Chinatown.

Justin, Patrick and Buster are very welcoming staff which you don’t find everywhere! They greet you no matter what time of the day with friendly smiles - incredibly hospitable! They gave us a tour of the ‘strong room’ and shared the history of the building. Beautiful architecture! The hotel rooms are always immaculate, comfortable and value for money. The roof top bar and pool are always lots of fun...

Located in the heart of Sydney CBD, the Primus hotel has over 100 years worth of stories. This iconic hotel has seen the growth of the city over the course of time while serve as a important memory in many people’s heart. The hotel follows many of the protocols and keep up with the status quo. It has all the facilities a 5 star hotel must have. My friend and I have stayed with them for over a week...

Lovely standard of hotel and the heritage feel of the building meeting contemporary. Nicely appointed rooms and nice bedding made for a great nights rest. Rooftop is a great addition and we have used for birthday gatherings before (great in summer). Very friendly and helpful staff. Would stay again.

The hotel looks more grand than what the photos show. The room are specious, clean and new. There are a lot of bench space which is really useful. The room has all the basic amenities you need. The bed is really comfy with premium linen and choices of pillows. The hotel gave us a nice treat for our trip. The bathroom is modern and clean. The location is excellent, all the key tourist places are within...

The rooftop bar is good for a social gathering but could benefit from more shade for daytime events. The cocktail menu is varied but pricey, and the wine list is quite limited. Service was okay, nothing special but nothing terrible either. I would have happily given them 4 stars if they had not charged a surcharge to my card when paying with savings without any forewarning at all. The screen displayed...

The owners of this hotel have done a spectacular job in renovating this building into a fresh and modern marvel whilst maintaining its vintage, Art Deco charm. The Wilmot bar downstairs is amazing but the rooftop bar absolutely takes the cake. There’s nothing else quite like it in Sydney. Sweeping views of the surrounding skyline and the most incredible rooftop pool.

Stayed here a couple of times - close to the Riverside Theatre where we were attending a Show just a short walk away. Close to many dining venues - especially worth a visit to the Desert Bar on the way home. Simple to get to and underground parking.

Great location in the heart of Parramatta, easy to get to and plenty of parking that is easy to navigate. Rooms are basic but clean and functional. No mini bar in the rooms though so bring snacks if you want them. Be prepared for one of the slowest check in procedures you've ever experienced in a hotel though!!!

Hit or miss.. stay there quite a bit - they have newer rooms and older rooms.. be sure to make sure to ask for a newer room when booking as the older ones are quite dates.. some of the old ones have those small bath tubs and shower in one - shower head super low and small tub feels like a slipping hazard. Other than that good location and amenities

I recently stayed at ParkRoyal hotel and would like to share my experience. Overall, the hotel and room were nice and clean, creating a pleasant environment during my stay. However, I found the bathroom to be lacking in spaciousness, which could be improved for future guests' comfort. On the positive side, the room was well-equipped with all the necessary amenities, ensuring a convenient and comfortable...

The comfort of the pillows and bed were amazing. The location was perfect for the dining precinct, and train and ferry wharf.

Whilst I appreciate that this hotel is undergoing a renovation, even the renovated rooms are not presented to a high standard as I expected. The bed was large and the bedding was fresh and clean. The bathroom is modern and was also clean, but the room was very basically furnished, it was a little dusty and there were liquid marks and on the walls that could have easily been cleaned off. After searching...

A ok stay during my visit to Sydney. Nice location, walking distance to the harbour. The one thing I don’t like about is the door of the hotel room, it’s old and very loose. You feel the push and hear the sound when people next door open and close their doors, so it feels less secured but I’m sure the hotel is safe and well managed.

I had a very pleasant stay at Mantra 2 Bond Street Sydney. The hotel is located in a prime spot in the heart of Sydney CBD, making it easy to walk to Circular Quay, the Opera House, and The Rocks. Public transport is also readily accessible, which made getting around the city very convenient. The apartment-style room was spacious, clean, and comfortable, with a well-equipped kitchen and laundry facilities...

In the expensive city. The service apartment is best choice.

Best accommodation ever in Sydney. A few mins walk from wynyard sta and Cole’s. Fully equipped with everything you need for long term stay. If I could pick up something negative, it would be long-waited elevator for every morning.

The hotel was good. Location is amazing too. It just had a bit of a musky smell when we walked in so we had to open the window. It was also very cold in the room and it was hard to find the air conditioner fixture to turn up the heat. We had to call reception for more blankets. But they were very prompt and proceeded to tell us where to find the AC controller. Overall it was a decent stay

Great location and friendly, helpful staff.  Enjoy my stay immensely - thank you!

Proximity to metro. Great temp control of rooms and was quick to change room temp. Very easy and clear controls.

Located in a great location, Courtyard is a fantastic hotel to stay at for short trips. The room is spacious with lots of space. Plenty of table space to keep things off the floor and elevated. The staff were super friendly and always happy to help. Only two things for improvement; The rooms are dark and the lighting is low lumen yellow light. Not so good for working on the laptop when the sun goes...

The room is ok. But I found hairs stuck in shower & towel. Location is good. 20 mins walk to shopping mall. Breakfast buffet included. Good value. Staffs are nice.

I made a booking for a close friend who's a bit older, and she loved it. She got treated with outmost respect and diligence. The staff made her stay absolutely pleasant, and she looked well rested when she got back home. All the details were perfect, such as showers easy to access, the beds of excellent quality, room temperature controls convenient, and much more. I like to express my gratitude for...

We had a very comfortable stay. Feels like we slept in bed of clouds, the mattress and sheets were very comfy. The room we stayed had very basic amenities - fridge, kettle and tea/coffee items.. Would have been great if there's a microwave oven.. The breakfast buffet was also good but almost the same everyday.. The area is close to restaurants and shops..

While we are happy with the service, the rooms were not upto the expected levels of Courtyard by Marriott. Had booked a room that can accommodate 3 adults. The room had two double beds so the room was cramped Room was inadequately lit. The only bedside lamp was not functioning however it was promptly replaced; still the illumination level was inadequate. The mini bar cabinet door was open missing...

I loved that there were 2 pillows on the bed, with "soft" embroidered on 1 pillowcase and "firm" on the other. Very clever and helpful. Also the parking fee had gone up since I booked, but the desk person let me have it at the original rate.

Great experience, comfortable bed. Attentive staff, breakfast could have been better but we paid $150 for a queen room so the fact breakfast was included was great. Richard on the front desk was particularly helpful and upbeat - great service team!

Location of the hotel was nice but it was lacking the standard IHG quality. There was definitely room for improvement. Some staff members were extremely friendly other were very rude. Hotel had basement parking however, there were issues using the boom gate to access the car park 9 out of 10 times. Special thankyou to chef for arranging hash browns on special request. It would be good to have hash...

Fantastic stay, affordable, breakfast was amazing, rooms and hotel are spotless and modern, beds very comfy, selection of firm soft labelled pillows, staff are really friendly. Bathroom was excellent with bodywash & shampoo products on pump. Our complimentary drinks given for a misunderstanding with booking were an excellent nightcap. Much appreciated. Housekeeping was excellent. Lots of towels. Hotel...

Stayed here a few times (mainly for work, but once with family) - quite convenient and comfortable. Rooms are clean and fairly modern, service is very good and the hotel is a short walk to Macquarie Park shopping centre, public transport and the university.

The place is impeccable, with all the necessary details to make your stay comfortable and relaxing. The staff are the highlight of this hotel, thank you Brae for being our tour guide and for always treating is with such kindness. Thanks to the Irish chef who made our mornings so entertaining! Awesome dinner at the coffee club, with plenty of options after a whole day of walking and exhaustion. We will...